Dell E02B005 Installation And Service Manual
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Dell E02B005 Installation And Service Manual

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Dell EMC PowerEdge FC640
Installation and Service Manual
Regulatory Model: E02B
Regulatory Type: E02B005
July 2020
Rev. A08

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Summary of Contents for Dell E02B005

  • Page 1 Dell EMC PowerEdge FC640 Installation and Service Manual Regulatory Model: E02B Regulatory Type: E02B005 July 2020 Rev. A08...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Dell EMC PowerEdge FC640 system overview..............7 Front view of the system..............................7 Health status indicator..............................8 Drive indicator codes...............................8 iDRAC Direct LED indicator codes..........................9 Locating the Service Tag of your system........................9 System information label..............................10 Chapter 2: Documentation resources....................11 Chapter 3: Technical specifications....................13...
  • Page 4 Viewing System Setup..............................23 System Setup details..............................24 System BIOS.................................. 24 iDRAC Settings utility..............................43 Device Settings................................43 Dell Lifecycle Controller..............................43 Embedded system management..........................43 Boot Manager..................................43 Viewing Boot Manager..............................43 Boot Manager main menu............................44 One-shot UEFI boot menu............................44 System Utilities................................
  • Page 5 Chapter 7: System diagnostics..................... 100 Dell Embedded System Diagnostics..........................100 Running the Embedded System Diagnostics from Boot Manager................ 100 Running the Embedded System Diagnostics from the Dell Lifecycle Controller..........100 System diagnostic controls............................101 Chapter 8: Jumpers and connectors....................102 System board jumpers and connectors.......................... 102 System board jumper settings............................103...
  • Page 6 Accessing system information by using QRL......................... 105 Quick Resource Locator for the PowerEdge FC640 system.................106 Receiving automated support with SupportAssist ....................... 106 Recycling or End-of-Life service information.........................106 Contents...

  • Page 7: Chapter 1: Dell Emc Poweredge Fc640 System Overview

    Direct port The iDRAC Direct port is micro USB 2.0-compliant. This port enables you to access the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals iDRAC Direct LED The iDRAC Direct LED indicator lights up to indicate that the iDRAC indicator Direct port is actively connected to a device.

  • Page 8: Health Status Indicator

    The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power condition of the drive. Figure 2. Drive indicators on the drive and the mid drive tray backplane 1. Drive activity LED indicator Dell EMC PowerEdge FC640 system overview...

  • Page 9: Idrac Direct Led Indicator Codes

    You can identify your system using the unique Express Service Code and Service Tag. The service tag information is available on a sticker on the chassis of the system. This information is used by Dell EMC personnel to route support calls to the appropriate personnel.

  • Page 10: System Information Label

    System information label Figure 5. System information label Dell EMC PowerEdge FC640 system overview...

  • Page 11: Chapter 2: Documentation Resources

    Configuring your system For information about the iDRAC features, www.dell.com/poweredgemanuals configuring and logging in to iDRAC, and managing your system remotely, see the Integrated Dell Remote Access Controller User's Guide. For information about understanding Remote Access Controller Admin (RACADM) subcommands and supported RACADM interfaces, see the RACADM CLI Guide for iDRAC.
  • Page 12 For information about installing, using, and www.dell.com/openmanagemanuals > troubleshooting Dell OpenManage Enterprise, see OpenManage Enterprise the Dell OpenManage Enterprise User’s Guide. For information about installing and using Dell www.dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For information about partner programs enterprise www.dell.com/openmanagemanuals...

  • Page 13: Chapter 3: Technical Specifications

    • Video specifications • Environmental specifications System dimensions Figure 6. System dimensions Table 6. System dimensions of the Dell EMC PowerEdge FC640 system System Z (handle closed) Dell EMC PowerEdge FC640 211.0 mm (8.3-inches) 40.25 mm (1.58-inches) 535.75 mm (21.09-inches) System weight Table 7.

  • Page 14: Processor Specifications

    1024 GB Mezzanine card specifications The Dell EMC PowerEdge FC640 system supports two PCIe x8 Gen 3 slots mezzanine card supporting dual port 10 Gb Ethernet, quad port 1 Gb, FC8 Fibre Channel, FC16 Fibre Channel, or Infiniband mezzanine cards.

  • Page 15: Hard Drives

    Hard drives The Dell EMC PowerEdge FC640 system supports up to two 2.5-inch SAS or SATA hard drives or PCIe SSDs. The hard drives or SSDs are supplied in a hot-swappable drive carriers that fit in the drive bays and these drives connect to the system board through the drive backplane.

  • Page 16: Particulate And Gaseous Contamination Specifications

    Table 11. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% relative humidity with 26°C (78.8°F) maximum dew point. Table 12. Maximum vibration specifications Maximum vibration Specifications Operating...

  • Page 17: Standard Operating Temperature

    Table 16. Particulate contamination specifications (continued) Particulate contamination Specifications Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles. NOTE: This condition applies to data center and non-data center environments. Corrosive dust • Air must be free of corrosive dust. •...

  • Page 18: Thermal Restriction Matrix

    • NEBS SKU processors higher than 85 W are not supported. • Peripheral cards and /or peripheral cards greater than 25 W, that are not verified by Dell, are not supported. Thermal Restriction matrix Table 20. Thermal restrictions matrix Thermal...
  • Page 19 Table 20. Thermal restrictions matrix (continued) Thermal Ambient restriction Design Power Core count Processors (TDP) for the M1000e VRTX processor 125W 6126 C40E45 C40E45 125W 6138T 125W 6130T 125W 6126T 125W 20/18/16/12 C40E45 C40E45 6209U;6230;5220S;5218;8253;6226;5220 125W 20/16/4 6230N 125W 5218R C40E45 C40E45 115W...

  • Page 20: Chapter 4: Initial System Setup And Configuration

    > Chassis Management Controllers iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management.

  • Page 21: Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.

  • Page 22: Downloading Drivers And Firmware

    Using iDRAC virtual media www.dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 23: Chapter 5: Pre-Operating System Management Applications

    You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller • Boot Manager • PXE boot Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: •...

  • Page 24: System Setup Details

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/poweredgemanuals.
  • Page 25 Option Description Integrated Devices Provides options to manage integrated device controllers and ports, specifies related features and options. Serial Provides options to manage the serial ports, their related features and options. Communication System Profile Provides options to change the processor power management settings, and memory frequency. Settings System Security Provides options to configure the system security settings, such as system password, setup password, Trusted...
  • Page 26 Memory Operating Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Mode Multi Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and available options based on the memory configuration of your system.
  • Page 27 Description NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.
  • Page 28 Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core.
  • Page 29 Enables you to reconfigure the processor using Speed Select Technology. Profile x2APIC Mode Enables or disables the x2APIC mode. This option is set to Enabled by default. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set to Performance. Turbo NOTE: Depending on the number of installed processors, there might be up to two processor listings.
  • Page 30 SATA Settings details About this task The SATA Settings screen details are explained as follows: Option Description Embedded SATA Enables the embedded SATA option to be set to Off, or AHCI Mode, or RAID Mode. This option is set to AHCI Mode by default.
  • Page 31 Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. • UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The interface consists of data tables with platform related information, boot and runtime service calls that are available to the operating system and its loader.
  • Page 32 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key.
  • Page 33 Viewing Network Settings To view the Network Settings screen, perform the following steps: Steps 1. Power on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 34 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 35 Option Description When Internal SD Card Redundancy is set to Disabled, only the primary SD card is visible to the OS. This option is set to Disabled by default. Internal SD By default, the primary SD card is selected to be SD Card 1. If SD Card 1 is not present, then the controller selects Primary Card SD Card 2 to be the primary SD card.
  • Page 36 You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.Other options include Performance Per Watt (OS), Performance, and Workstation Performance.
  • Page 37 Option Description NOTE: All the parameters on the system profile setting screen are available only when the System Profile option is set to Custom. CPU Power Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Demand- Management Based Power Management.
  • Page 38 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 39 Option Description NOTE: BIOS update requires HECI devices to be operational and DUP updates require IPMI interface to be operational. This setting needs to be set to Enabled to avoid updating errors. Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure Boot Policy.
  • Page 40 • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). A message prompts you to reenter the system password. 5. Reenter the system password, and click OK. 6. In the Setup Password field, type your setup password and press Enter or Tab. A message prompts you to reenter the setup password.
  • Page 41 If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down. Password Invalid. Number of unsuccessful password attempts: <x> Maximum number of password attempts exceeded.System halted.
  • Page 42 UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled. This option is set to Disabled by default. Dell Wyse Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. P25/P45 BIOS Access...

  • Page 43: Idrac Settings Utility

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 44: Boot Manager Main Menu

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. One-shot UEFI boot menu One-shot UEFI boot menu enables you to select a boot device to boot from.

  • Page 45: Chapter 6: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 46: After Working Inside Your System

    3. Install the I/O connector cover. CAUTION: To prevent damage to the I/O connectors, ensure that you cover the connectors when you remove the system from the enclosure. After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions on page 45.
  • Page 47 Figure 7. Removing the system from the enclosure 3. Install the I/O connector cover over the I/O connector. Figure 8. Installing the I/O connector cover Next steps Install the system or system blank into the enclosure. Installing and removing system components...

  • Page 48: Installing The System Into The Enclosure

    CAUTION: If you are permanently removing the system, install a system blank. Operating the enclosure for extended periods of time without a blank installed can cause the enclosure to overheat. Installing the system into the enclosure Prerequisites CAUTION: To prevent damage to the I/O connectors, do not touch the connectors or the connector pins. 1.

  • Page 49: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 50 3. IDSDM card 4. air shroud 5. mezzanine card (fabric C) 6. I/O connector cover 7. Network Daughter Card (NDC) 8. heat sink (CPU1) 9. heat sink (CPU2) 10. memory module (16) 11. system handle Installing and removing system components...

  • Page 51: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions on page 45.

  • Page 52: Drives

    Steps Align the the release tabs on the air shroud with the slots on the system and lower the air shroud into the system until the tabs click in place. Figure 13. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system on page 46.

  • Page 53: Installing A Drive Blank

    Figure 14. Removing a inch drive blank Next steps Install the drive carrier or blank. Installing a drive blank Prerequisites Follow the safety guidelines listed in Safety instructions on page 45. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 15.

  • Page 54: Installing A Drive Carrier

    WARNING: Ensure that you back up your data, before removing a drive. For more information about preparing your drive for removal and supported RAID redundancy, see the Troubleshooting guide of your system at www.dell.com/ poweredgemanuals. NOTE: Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off.

  • Page 55: Removing A Drive From A Drive Carrier

    Figure 17. Installing a drive carrier Removing a drive from a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Remove the drive carrier from the system Steps 1. Using the Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. 2.

  • Page 56: Installing A Drive Into Drive Carrier

    Figure 18. Removing the drive from the drive carrier Next steps If applicable, install a drive into the drive carrier. Installing a drive into drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions on page 45. Steps 1. Insert the drive into the drive carrier, with the connector end of the drive towards the back of the carrier. 2.

  • Page 57: Removing The Drive Cage

    Figure 19. Installing a drive into the drive carrier Removing the drive cage Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 45. 2. Follow the procedure listed in Before working inside your system on page 45. Remove the drives.

  • Page 58: Installing The Drive Cage

    Figure 20. Removing the drive cage Next steps Install the drive cage. Installing the drive cage Prerequisites Follow the safety guidelines listed in Safety instructions on page 45. Steps 1. Align the slots on the sides of the drive cage with the standoffs on the system. 2.

  • Page 59: Drive Backplane

    Figure 21. Installing the drive cage. Next steps Install the drive backplane. Install the drives. 3. Follow the procedure listed in After working inside your system on page 46. Drive backplane Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and the drive backplane, you must remove the drives from the system before removing the drive backplane.
  • Page 60 NOTE: You cannot disconnect the drive backplane cable from the system board connector, until you remove the drive cage. Figure 22. Removing the drive backplane Remove the drive cage. 4. Using the Phillips #2 screwdriver, loosen the retention screws securing the drive backplane cable connector to the system board connector.

  • Page 61: Installing The Drive Backplane

    NOTE: If your system supports a SAS/PCIe backplane, then you must also loosen two additional retention screws that connect the storage controller cable connector to the system board connector. 5. Lift the backplane away from the system. Next steps Install the drive backplane.

  • Page 62: System Memory

    Figure 25. Installing the drive backplane Next steps Install the drives in their original locations. 2. Follow the procedure listed in After working inside your system on page 46. System memory System memory guidelines Your system contains 16 memory sockets split into two sets of 8 sockets, one set per processor. Each 8-socket set is organized into six channels.

  • Page 63: General Memory Module Installation Guidelines

    Table 24. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processor 1 Slots A1 and A7 Slots A2 Slots A3 Slots A4 and A8 Slots A5 Slots A6 Processor 2 Slots B1 and B7 Slots B2 Slots B3 Slots B4 and B8...
  • Page 64 Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.

  • Page 65: Removing A Memory Module

    Table 26. Memory population rules (continued) Processor Configuration Memory population Memory population information Mirror population order {1, 2, 3, 4, 5, 6} Mirroring is supported with 6 DIMMs per processor Single rank sparing population 1, 2, 3, 4, 5, 6, 7, 8 Populate in this order, odd amount order per processor allowed.

  • Page 66: Installing A Memory Module

    Figure 27. Removing a memory module Next steps Install the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Installing a memory module Prerequisites Follow the safety guidelines listed in...

  • Page 67: Processors And Heat Sinks

    Figure 28. Installing a memory module Next steps Install the drive backplane. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 46. 4. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings.

  • Page 68: Removing The Processor From The Processor And Heat Sink Module

    Figure 29. Removing the processor and heat sink module Next steps Install the PHM. Removing the processor from the processor and heat sink module Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the heat sink to cool before removing it.
  • Page 69 Figure 30. Loosening the processor bracket 3. Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. 4. Flex the outer edges of the bracket to release the processor from the bracket. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.

  • Page 70: Installing The Processor Into A Processor And Heat Sink Module

    Installing the processor into a processor and heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions on page 45. Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2.
  • Page 71 Figure 33. Applying thermal grease on top of the processor 5. Place the heat sink on the processor and push down until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. •...

  • Page 72: Installing A Processor And Heat Sink Module

    Figure 34. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 46. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.

  • Page 73: M.2 Ssd Module

    3. Supporting the heat sink with one hand, use the Torx #T30 screwdriver and tighten the screws on the heat sink in the order below: a. Partially tighten the first screw (approximately 3 turns). b. Tighten the second screw completely. c.

  • Page 74: Installing The M.2 Ssd Module

    Steps 1. Loosen the screws and lift the retention straps that secure the M.2 SSD module on the BOSS card. 2. Pull the M.2 SSD module away from the BOSS card. Figure 36. Removing the M.2 SSD module a. module connector (2) b.

  • Page 75: Network Daughter Card

    Figure 37. Installing the M.2 SSD module a. module connector (2) b. screws (2) c. modules (2) Next steps Install the BOSS card. NOTE: Installing the BOSS card is similar to installing the expansion card riser. Install the air shroud. 3.

  • Page 76: Installing The Network Daughter Card

    Figure 38. Removing the Network Daughter Card Next steps Install the NDC. Installing the Network Daughter Card Prerequisites CAUTION: To prevent damage to the Network Daughter Card (NDC), you must hold the card only by its edges. 1. Follow the safety guidelines listed in Safety instructions on page 45.

  • Page 77: Mezzanine Card

    Figure 39. Installing the Network Daughter Card Next steps Install the PCIe mezzanine card 2. Follow the procedure listed in After working inside your system on page 46. Mezzanine card Removing the PCIe mezzanine card Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 45.

  • Page 78: Installing The Pcie Mezzanine Card

    Figure 40. Removing the PCIe mezzanine card Next steps Install the PCIe mezzanine card. Installing the PCIe mezzanine card Prerequisites NOTE: You must remove the PCIe mezzanine card to replace a faulty PCIe mezzanine card or service other components inside the system. Follow the safety guidelines listed in Safety instructions on page 45.

  • Page 79: Storage Controller Card

    Figure 41. Installing the PCIe mezzanine card Next steps Follow the procedure listed in After working inside your system on page 46. Storage controller card Removing the storage controller card Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 45.

  • Page 80: Installing The Storage Controller Card

    Figure 42. Removing the storage controller card Next steps Install the storage controller card. Installing the storage controller card Prerequisites Follow the safety guidelines listed in Safety instructions on page 45. Steps 1. Align the slots on the edge of the storage controller card with the tabs on the support bracket. CAUTION: To prevent damage to the storage controller card, you must hold the card only by its edges.

  • Page 81: Removing The Raid Controller Battery

    Figure 43. Installing the storage controller card Next steps 1. Install the following: Drive backplane Drive cage Drives 2. Follow the procedure listed in After working inside your system on page 46. Removing the RAID controller battery Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 45.

  • Page 82: Installing The Raid Controller Battery

    Figure 44. Removing the drive cable connector 2. Using a plastic scribe, pry the RAID controller battery from the battery holder and lift the storage controller card and the RAID controller battery away from the system. Figure 45. Removing the RAID controller battery Next steps Install the RAID controller battery.

  • Page 83: System Battery

    Figure 46. Installing the RAID controller battery 3. Align the drive cable connector and the storage controller card, and using the Phillips #2 screwdriver, tighten the retention screws on the drive backplane cable connector to secure the card to the system board. Figure 47.
  • Page 84 Drives Drive backplane Steps 1. Locate the system battery on the system. 2. To remove the battery: a. Push the battery toward the positive side of the battery until the battery disengages from the connector. b. Lift the battery away from the system. Figure 48.

  • Page 85: Replacing The Nvram Backup Battery - Option B

    Figure 49. Installing the system battery Next steps 1. Install the following: Drive backplane Drives 2. Follow the procedure listed in After working inside your system on page 46. 3. Enter the System Setup to confirm that the battery is operating properly. 4.
  • Page 86 a. Push the battery holder slightly away. NOTE: Ensure that you do not push the battery holder more that 3.2 millimeters or you might risk damaging the part. b. Push the battery toward the positive side of the battery till the battery disengages from the connector. c.

  • Page 87: Optional Internal Usb Memory Key

    Optional internal USB memory key Replacing optional internal USB memory key Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key are 15.9 mm wide x 57.15 mm long x 7.9 mm high. 1.

  • Page 88: Installing An Internal Micro Sd Card

    Figure 52. Removing the internal MicroSD card Next steps Install the internal micro SD card. Installing an internal micro SD card Prerequisites Follow the safety guidelines listed in Safety instructions on page 45. NOTE: To use an micro SD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.

  • Page 89: Idsdm

    Figure 53. Installing the internal MicroSD card Next steps Follow the procedure listed in After working inside your system on page 46. IDSDM Removing the optional internal dual SD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 45.

  • Page 90: Installing The Optional Internal Dual Sd Module

    Figure 54. Removing the optional IDSDM module Next steps Install the IDSDM. Installing the optional internal dual SD module Prerequisites Follow the safety guidelines listed in Safety instructions on page 45. NOTE: You must install either the Internal dual SD module (IDSDM) or the BOSS M.2 card in the same IDSDM/BOSS M.2 connector.

  • Page 91: System Board

    Figure 55. Installing the optional IDSDM module Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 46. System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
  • Page 92 Drives Drive backplane Drive cage Storage controller card PCIe mezzanine card(s) IDSDM Network Daughter Card (NDC) Micro SD vFlash card Internal USB key rSPI card (must be migrated to new system board) Steps 1. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.

  • Page 93: Installing The System Board

    Figure 57. Removing the system board Next steps Install the system board. Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the system.
  • Page 94 Figure 58. Installing the system board 3. Align the USB connectors with the slots on the front of the system until the connectors engage with the slots. 4. Lower the system board and install the screws to secure the system board to the system, by using Hex nut driver-5 mm and Phillips #2 screwdrivers.
  • Page 95 5. Click OK. 6. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. Restoring the system using easy restore The easy restore feature allows you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board.

  • Page 96: Trusted Platform Module

    NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct service tag. Once the service tag is entered, it cannot be updated or changed. 5. Click OK. Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites 1.

  • Page 97: Initializing Tpm For Bitlocker Users

    Figure 59. Installing the TPM Next steps Install the system board. 2. Follow the procedure listed in After working inside your system on page 46. Initializing TPM for BitLocker users Steps Initialize the TPM. For more information, see https://technet.microsoft.com/en-us/library/cc753140.aspx. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for TXT users Steps 1.

  • Page 98: Rspi Card

    8. Select the TPM Advanced Settings option. 9. From the TPM2 Algorithm Selection option, select SHA256, then go back to System Security Settings screen. 10. On the System Security Settings screen, from the Intel TXT option, select On. 11. Save the settings. 12.

  • Page 99: Installing The Rspi Card

    Installing the rSPI card Prerequisites Follow the safety guidelines listed in Safety instructions on page 45. CAUTION: To prevent damage to the rSPI card, you must hold the card only by its edges. Steps 1. Align the screw hole on the rSPI card with the standoff on the system board. 2.

  • Page 100: Chapter 7: System Diagnostics

    System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 101: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 102: Chapter 8: Jumpers And Connectors

    Jumpers and connectors Topics: • System board jumpers and connectors • System board jumper settings • Disabling a forgotten password System board jumpers and connectors Figure 62. System board connectors Table 27. System board jumpers and connectors Item Connector Description J_USB3 USB connector iDRAC Direct (Micro-AB USB)

  • Page 103: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 104 NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 3, the system disables the new password(s) the next time it boots. 6. Turn off the system by using the operating system commands or the CMC. 7.

  • Page 105: Chapter 9: Getting Help

    The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support team. Documentation feedback You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send your feedback. Accessing system information by using QRL You can use the Quick Resource Locator (QRL) located on the information tag in the front of the FC640, to access the information about the Dell EMC PowerEdge FC640.
  • Page 106 Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...

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