Power Problems
If the power light is off — The computer is
either turned off or is not receiving power.
•
Press the power button. The computer
resumes normal operation if it is off or in
hibernate mode.
•
Reseat the AC adapter into the power
connector on the computer and the electrical
outlet.
•
If the AC adapter is plugged into a power
strip, ensure that the power strip is plugged
into an electrical outlet and that the power
strip is turned on.
•
Temporarily bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.
•
Ensure that the electrical outlet is working
by testing it with another device, such as
a lamp.
•
Check the AC adapter connections. If the AC
adapter has a light, ensure that the light on
the AC adapter is on.
•
If the problem persists, contact Dell (see
"Contacting Dell" on page 76).
If the power light is solid white and the
computer is not responding — The display may
not be responding.
•
Press the power button until the computer
turns off and then turn it back on.
•
If the problem persists, contact Dell (see
"Contacting Dell" on page 76).
Solving Problems
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