Epson AcuLaser CX11NF Fax Manual
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Epson AcuLaser CX11NF Fax Manual

Epson AcuLaser CX11NF Fax Manual

Epson aculaser cx11nf: fax guide
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Epson AcuLaser
CX11NF
®
Fax Guide

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Summary of Contents for Epson AcuLaser CX11NF

  • Page 1 Epson AcuLaser CX11NF ® Fax Guide...

  • Page 2: Copyright Notice

    Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to...

  • Page 3: Table Of Contents

    Contents Introduction About Your Documentation...5 Changing to Fax Mode...6 Accessing Fax Settings ...7 Sending Faxes Sending a Basic Fax ...9 Using Speed-Dial Codes...10 Using One-Touch Buttons ...12 Faxing to Multiple Recipients...13 Canceling a Fax ...14 Receiving Faxes Using Fax Tones...16 Using Fax Polling ...17 Accessing Settings for Receiving Faxes ...17 Distinctive Ring Pattern Detection...18...
  • Page 4 Fax Error Messages ... 51 Sending and Receiving ... 51 Printing Problems ... 53 Where To Get Help... 54 Notices Important Safety Instructions ... 55 FCC Compliance Statement ... 56 Declaration of Conformity... 58 Epson America, Inc. Limited Warranty... 59 Contents...

  • Page 5: Introduction

    CX11NF, and how to access the fax mode and settings. About Your Documentation This Fax Guide tells you how to send and receive faxes with your AcuLaser CX11NF. It also tells you how to set up speed dialing, specify fax settings, and maintain and troubleshoot fax-related problems.

  • Page 6: Changing To Fax Mode

    Changing to Fax Mode To enter the Fax mode, press the button. The Fax menu appears in the LCD screen. If you press the button while in Fax mode, the screen returns to the Print mode. You can still scan and print from your computer in Fax mode. Note: If no button is pressed for more than 3 minutes, any changes made are canceled and the CX11NF returns to the Print mode.

  • Page 7: Accessing Fax Settings

    Accessing Fax Settings You can access the Fax settings through the Setup menu in the LCD screen. 1. Make sure the CX11NF is turned on, then press The Setup light turns on and the LCD screen displays Setup Mode for a few seconds, and then changes to the Setup menu.
  • Page 8 For some settings, you need to use the values, then press the to the selected value. Press the Note: Some menus and items appear only when a corresponding optional device is installed or an appropriate setting has been made. 4. To exit the Setup menu and switch to another mode you can do one of the following: ■...

  • Page 9: Sending Faxes

    Sending Faxes You can place a document either on the document table or in the Auto Document Feeder (ADF). Letter, A4, and Legal size originals can be sent for fax transmission. Please note the following: ■ You can fax legal size documents only with the ADF. ■...

  • Page 10: Using Speed-Dial Codes

    Note: Do not turn off the power or press any other button while faxing. If no button is pressed for more than 3 minutes, any changes made are canceled and the mode returns to the Print mode. 2. Place your original either on the document table or in the Auto Document Feeder.
  • Page 11 Before using the speed dial function, you need to register recipient fax information beforehand. For details, see page 19. 1. Make sure the CX11NF is in Fax mode. If not, press the 2. Place your original either on the document table or in the Auto Document Feeder.

  • Page 12: Using One-Touch Buttons

    The recipient assigned to the button appears in the LCD screen, and then fax transmission starts. Press a One Touch Dial button Sending Faxes button ( One Touch Dial button ( , or button One Touch Dial , or ) in any Press Start to Fax 01 : SEIKO EPSON...

  • Page 13: Faxing To Multiple Recipients

    Faxing to Multiple Recipients When multiple recipient fax numbers are registered in a group, you can send the same original to all the registered recipients by choosing the desired group number. You can register up to 20 groups. Before using the group-dial function, you need to register recipient fax information. For more information, see page 27.

  • Page 14: Canceling A Fax

    Canceling a Fax You can cancel a fax by using the Using the Cancel Button While a fax is being transmitted or received, press the screen displays Cancel Print Job and the fax job is canceled. Using the Fax Settings Menu You can use the menu to cancel a fax transmission job stored in memory.

  • Page 15: Receiving Faxes

    Receiving Faxes There are four modes for receiving faxes. The default setting is Fax only. Item Description Auto switching The call is received by the attached phone and the CX11NF automatically answers after the phone rings for a certain duration specified by the Attached Phone Timeout setting. Fax only The CX11NF automatically answers and receives the fax.

  • Page 16: Using Fax Tones

    The Reception Settings menu appears. 5. Press the button 6. To exit the settings, press the buttons. Using Fax Tones This function is used to print faxes after answering the incoming call using an attached phone. Note: To use this function, the CX11NF needs to have an attached phone, and Incoming Mode in Reception Settings needs to be set to Auto Switching.

  • Page 17: Using Fax Polling

    Using Fax Polling This function is used to get the identifying information stored in the other party’s fax machine. 1. Make sure the CX11NF is in Fax mode. If not, press the 2. Enter the other party’s fax number using the numeric keypad. 3.

  • Page 18: Distinctive Ring Pattern Detection

    The DRPD (Distinctive Ring Pattern Detection) setting allows the AcuLaser CX11NF to distinguish between different ring patterns. When DRPD is set to ring and ignore the one regular ring.

  • Page 19: Speed Dialing

    Setup menu on the control panel. Note: If you want to register multiple recipient fax numbers as a group, use the EPSON Speed Dial Utility. For details, see “Using the Speed Dial Utility (Windows Only)” on page 26.
  • Page 20 4. Make sure Individual Speed Dial The Speed dial list appears. 5. Press the , then press the Unregistered 6. Press the button to select Note: To register a recipient name to the speed dial, see “Using the Speed Dial Utility (Windows Only)”...
  • Page 21 7. Enter the phone number you want to register, and then press the To correct a number while entering it, use the or the button to delete. Reset The registered number is added to the speed dial list. Changing Speed Dial Recipients Follow these steps to change a recipient registered in the speed dial list.
  • Page 22 5. Press the then press the 6. Make sure Change Fax Number 7. Press the button to select 8. Enter the new phone number, then press the To correct a number while entering it, use the The registered number is changed to the new one on the speed dial list. Deleting Speed Dial Recipients Follow these steps to delete a registered recipient from the speed dial list.
  • Page 23 2. Press the button twice to select The Fax Settings menu appears. 3. Press the button several times to select button. 4. Make sure Individual Speed Dial The speed dial list appears. Note: To clear all recipients that are registered in the speed-dial list, select Clear Speed Dial and press the r button.
  • Page 24 2. Press the button twice to select The Fax Settings menu appears. 3. Press the button. 4. Press the button to select The One-Touch Dial list appears. 5. Press the button to select one-touch dial ), then press the Unregistered 6.
  • Page 25 Deleting One-Touch Dial Recipients Follow these steps to delete recipients from the assigned One-Touch Dial buttons , or 1. Press button. Setup The Setup light turns on. 2. Press the button twice to select The Fax Settings menu appears. 3. Press the button several times until press the button.

  • Page 26: Using The Speed Dial Utility (Windows Only)

    Using the Speed Dial Utility (Windows Only) You can use the Epson Speed Dial Utility (Windows Only) to register multiple recipient fax numbers as a group, or to register recipients’ names. All data entered using the Speed Dial Utility must be uploaded to the CX11NF before it can be used.
  • Page 27 Registering Speed Dial Recipients First, make sure the CX11NF is in Print mode. Then follow these steps to register a recipient using the Epson Speed Dial utility. 1. Open the Edit menu on the left side of the screen, then select The Speed Dial tab appears: 2.
  • Page 28 3. Select the Speed Dial Number from the drop-down list. You can select a number from 1 to 60. 4. Type the Recipient Name 5. Type the Telephone Number 6. Click the button. The number is added to the registered recipient list. Note: Remember to click the Save button to save any changes.
  • Page 29 Editing Speed Dial Recipients Follow these steps to edit a registered recipient from the Speed Dial List. 1. In the Speed Dial tab, select a registered recipient from the list. 2. Click the button. Edit The Edit window appears: 3. Make the desired changes to the information. Then click The changes are saved and displayed in the registered recipient list in the Speed Dial tab.

  • Page 30: Registering Groups

    Registering Groups Follow these steps to register a particular list of recipients as a group. 1. Click the Group Dial The list of group dial names appears: 2. Click the button. Speed Dialing tab.
  • Page 31 The Register Group [Add] window appears: 3. Select a Group Number 1 to 20. 4. Type a Group Name 5. From the Speed Dial Data Available for Registration table, select a registered recipient from the list, then click the The registered recipient is added to the group. 6.

  • Page 32: Editing Groups

    Editing Groups Follow these steps to add or delete recipients from a registered group. 1. In the Group Dial tab, select the group from the list, then click the The Register Group [Edit] window appears. 2. Add registered recipients to the group, and/or delete them. See “Registering Groups”...
  • Page 33 Assigning One-Touch Dial Recipients Follow these steps to assign a registered recipient to a One-Touch Dial button. 1. Click the One-Touch Dial tab. The Set One-Touch Dial list appears: 2. Click the button for the button to which you want to assign a registered Edit recipient.
  • Page 34 Deleting One-Touch Dial Recipients 1. In the One-Touch Dial tab, click the you want to remove a registered recipient. 2. At the confirmation, click The recipient is deleted from the button assignment. Adding Sender Information for the Fax Cover Page Follow these steps to add your name to the fax cover page on faxes you send: 1.
  • Page 35 3. Click A progress meter appears. 4. Once the upload is complete, a message window appears. Click To include the Sender Name on the fax cover page, set the Print Sender Info setting to as described on page 46. Saving Speed Dial Information After you register Speed Dial or One-Touch recipients, you need to save the information as a file and send it to the CX11NF.
  • Page 36 The Save As window appears. 2. Select a location on your PC’s hard drive, type a 3. At the confirmation, click extension .CSV. Speed Dialing File Name . The speed dial data is saved to a file with the , then click Save...
  • Page 37 Editing Speed Dial Information Follow these steps to edit the speed dial information stored in a file. 1. Open the Edit menu and select 2. Click the button to select the CSV file to edit. Browse 3. Click Next The Speed Dial tab appears, displaying a list of registered recipients. From here you can add, edit, or delete registered recipients and group lists, or assign or reassign recipients to one-touch dial.
  • Page 38 Sending Speed Dial Information Changes made in the EPSON Speed Dial Utility do not take effect in the CX11NF until the data is sent to it. Follow these steps to send the speed dial information created and/or changed in the Speed Dial Utility to the product.

  • Page 39: Customizing Settings

    Customizing Settings You can customize the settings in the Fax menu, the transmit and receive settings, and the outgoing fax settings. Fax Menu You can use the Fax Settings menu to make changes to the following settings: ■ Basic Settings ■...

  • Page 40: Basic Settings

    1 This item is only available in Germany and France. 2 Available settings vary depending on the destination. 3 Name can be registered only with EPSON Speed Dial Utility. For details, see page 26. 4 Default value is determined according to the country/area setting.

  • Page 41: Reception Settings

    Reception Settings This menu allows you to specify the following reception settings for fax mode. Item Settings Paper Cassette Auto, MP Tray, Paper Cassette Incoming Mode Auto switching, Fax only, Phone only, For details, see page 15. Attached Phone 1 to 99 Timeout DRPD On, Off (Normal, All)

  • Page 42: Customizing Transmit And Receive Settings

    Customizing Transmit and Receive Settings You can change the following settings for transmitting or receiving faxes: ■ Density ■ Document Size ■ Image Quality ■ Output Paper Size ■ Overseas Transmission Mode ■ Polling Reception Adjusting Fax Density When sending a fax, you can specify seven levels of transmission density (–3 to 3). The greater the number, the darker the image.

  • Page 43: Selecting Image Quality

    4. Press the button to return to the recipient item, or change other settings if necessary. Selecting Image Quality In black-and-white transmission, you can specify the image quality according to the document type. 1. Make sure the CX11NF is in Fax mode. If not, press the 2.

  • Page 44: Output Paper Size

    Output Paper Size The received fax can be printed in A4, B5, Letter, or Legal. When the output paper size does not match the received data size, the image of the received data is divided according to the output paper size as shown in the table below: Received document size Cassette paper size...

  • Page 45: Selecting Outgoing Fax Settings

    Using Polling Reception This function enables you to import the fax data stored in the sender’s fax machine. 1. Make sure the CX11NF is in Fax mode. If not, press the 2. Press the button several times to select 3. Press the button to select 4.
  • Page 46 Sender Info is set to number, and page number (fraction style display) are automatically printed at the top of the transmission image. See page 34 for instructions on entering the sender name using the EPSON Speed Dial Utility (Windows only). 1. Press Setup The Setup light turns on and the Setup menu appears in the LCD screen.

  • Page 47: Reports

    Reports You can print a variety of reports, including communication reports and lists of fax job information and fax settings. Printing Reports You can print the following communication reports or a fax information list to check various transmission information and transmission results. Type of report Description Speed Dial List...
  • Page 48 Report (Communication) Setup Settings You can specify the following settings for fax communication reports. Type of Report Description and Settings Activity Report This report contains transmission and reception information. Transmission This report contains transmission information such as start time, Report number of pages, and transmission result.

  • Page 49: Fax Job Information

    6. To exit the settings, press the buttons. Fax Job Information This function confirms the status for a fax transmission or reception. Setting Description Memory Info Display Displays the remaining memory level in percent. Fax Transmission Job Displays the list of faxes to be transmitted. Fax Reception Job Displays the list of faxes to be printed.
  • Page 50 Reports...

  • Page 51: Solving Problems

    Fax Error Turn off the product, wait several minutes, then turn it on again. If the error occurs again, contact Epson as described on page 54. Insufficient memory Wait until the fax jobs stored in memory are finished, then try transmission/reception again, or a lower Image Quality setting.
  • Page 52 Problem Unit is receiving faxes but not sending them Outgoing fax calls keep dialing Faxes you send are not arriving Incoming fax calls are not being answered Solving Problems Solution • If your product is on a PBX system, the system might be generating a dial tone the product cannot detect.

  • Page 53: Printing Problems

    Problem Solution Faxes are transmitting • Check if you are sending or receiving a very complex fax. A or being received very complex fax, such as one with many graphics, takes longer. slowly • Check if the receiving fax machine has a slow modem speed. The CX11NF only sends the fax at the fastest modem speed the receiving fax machine can use.

  • Page 54: Where To Get Help

    Where To Get Help Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table. Service Access World Wide Web From the Internet, you can reach Epson Support at http://support.epson.com.

  • Page 55: Notices

    Notices This chapter contains safety instructions and information about the product’s regulatory compliance. Important Safety Instructions When Using the CX11NF With Telephone Equipment When using the CX11NF with telephone equipment, follow these basic safety precautions to reduce the risk of fire, electric shock, and injury: ■...

  • Page 56: Fcc Compliance Statement

    7. If trouble is experienced with this equipment Model EU-96, for repair or warranty information, please contact EPSON AMERICA, INC. 800-556-6025. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 57 In order to program this information into your fax machine, you should use the FAX Recipient Registration Tool (EPSON Speed Dial Utility). 10. According to the FCC’s electrical safety advisory, we recommend that you may install an AC surge arrestor in the AC outlet to which this equipment is connected.

  • Page 58: Declaration Of Conformity

    Declaration of Conformity According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: Epson America, Inc. Located at: MS: 3-13 3840 Kilroy Airport Way...

  • Page 59: Epson America, Inc. Limited Warranty

    Epson authorized repair center, or to exchange the product. In the case of service at an authorized repair center, Epson will arrange and pay for shipping to and from the repair location. In the case of an exchange of the defective unit, Epson will ship a replacement product to you, freight prepaid, so long as you use an address in the U.S.
  • Page 60 To find the Epson Authorized Reseller nearest you, visit our web site at: http://www.epson.com. To find the Epson Customer Care Center nearest you, visit http://support.epson.com. You can also write to: Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012 Notices...
  • Page 64 CPD-19582R1 Printed in XXXXXX XX.XX-XX XXX...

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