Philips 241E1 User Manual
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241E1/271E1
www.philips.com/welcome
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User manual
Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips 241E1

  • Page 1 E line 241E1/271E1 www.philips.com/welcome User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes ..17 6. Power Management ....18 7. Customer care and warranty ... 19 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ......19 7.2 Customer Care & Warranty ..22 8. Troubleshooting & FAQs ..23 8.1 Troubleshooting ......
  • Page 3: Important

    • Please use approved power cord provided by Philips at all times. If The Philips guarantee applies provided your power cord is missing, please the product is handled properly for contact your local service center.
  • Page 4 1. Important • If your monitor gets wet, wipe it with screen for a constant period of time by : dry cloth as soon as possible. • Looking at something varying • If foreign substance or water gets in distances after a long period your monitor, please turn the power focusing on the screen.
  • Page 5: Notational Descriptions

    1. Important Service 1.2 Notational Descriptions • The casing cover should be opened The following subsections describe only by qualified service personnel. notational conventions used in this • If there is any need for any docu- document. ment for repair or integration, please contact with your local ser- Notes, Cautions and Warnings vice center.
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, This marking on the product or on end-of-life management primarily its packaging illustrates that, under...
  • Page 7: Setting Up The Monitor

    Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.
  • Page 8 2. Setting up the monitor Connecting to your PC Connect to PC 1. Connect the power cord to the back 241E1/271E1 of the monitor firmly. 2. Turn off your computer and unplug its power cable. 3. Connect the monitor signal cable to the video connector on the back of your computer.
  • Page 9: Operating The Monitor

    What is On-Screen Display (OSD)? Front view product description On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 10 2. Setting up the monitor The OSD Menu Resolution notification Below is an overall view of the structure This monitor is designed for optimal of the On-Screen Display. You can use performance at its native resolution, this as a reference when you want to 1920×1080 (Analog/Digital) When the work your way around the different monitor is powered on at a different...
  • Page 11: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 4. Use a screwdriver to remove the 2.3 Remove the Base Assembly screws on the arm, and then detach for VESA Mounting the arm/stand from the monitor. Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.
  • Page 12: Image Optimization

    Whether you're working with text applications, displaying images or watching a video, Philips SmartImage 1. Toggle to the left to launch the delivers great optimized monitor SmartImage on screen display.
  • Page 13: Smartcontrast

    Developed for wellbeing, How does it work? Philips LowBlue Mode setting uses a smart software technology to reduce When you activate SmartContrast, it will harmful shortwave blue light.
  • Page 14: Adaptive Sync

    4. Adaptive Sync • AMD Radeon R9 285 4. Adaptive Sync • AMD Radeon R7 260X • AMD Radeon R7 260 ■ ■ Processor A-Series Desktop and Adaptive Sync Mobility APUs • AMD A10-7890K PC gaming has long been an imperfect •...
  • Page 15: Technical Specifications

    W-LED system 241E1/241E1D: 23.8” W (60.5 cm) Panel Size 271E1/271E1D: 27” W (68.6 cm) Aspect Ratio 16:9 241E1/241E1D: 0.275 mm x 0.275 mm Pixel Pitch 271E1/271E1D: 0.311 mm x 0.311 mm Contrast Ratio (typ.) 1,000:1 Optimum Resolution 1920 x 1080 @ 60Hz Viewing Angle 178°...
  • Page 16 5. Technical Specifications AC Input AC Input AC Input Heat Dissipation* Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz 68.07 BTU/hr 67.75 BTU/hr 67.48 BTU/hr Normal Operation (typ.) (typ.) (typ.) <1.71 BTU/hr <1.71 BTU/hr <1.71 BTU/hr Sleep (Standby) (typ.)
  • Page 17 Power LED indicator (blinking) Power Supply External, 100-240VAC, 50-60Hz Dimension Product with stand 241E1/241E1D: 537 x 414 x 205 mm (WxHxD) 271E1/271E1D: 610 x 460 x 205 mm Product without stand 241E1/241E1D: 537 x 321 x 41 mm (WxHxD) 271E1/271E1D: 610 x 362 x 39 mm...
  • Page 18 241E1/271E1: CCC, CECP, CEL Regulatory Approvals 241E1D/271E1D: CE, FCC Class B, ICES-003, VCCI, RCM, BSMI, EPA, MEPS Cabinet Color Black Finish Glossy Note This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 19: Resolution & Preset Modes

    5. Technical Specifications 5.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz(Analog) 1920x1080@75Hz(Digital) Recommended Resolution 1920x1080@60Hz(Analog/Digital) H. freq Resolution V. freq (kHz) (Hz) 31.47 720 x 400 70.09 31.47 640 x 480 59.94 35.00 640 x 480 66.67 37.86 640 x 480 72.81 37.50 640 x 480...
  • Page 20: Power Management

    The following table shows the power 0.3 W (typ.) consumption and signaling of this automatic power saving feature: The following setup is used to measure power consumption on this monitor. 241E1 • Native resolution: Power Management Definition 1920x1080(Analog/Digital) VESA Power Video H-sync...
  • Page 21: Customer Care And Warranty

    Other combinations Pixel Defect Policy of lit and dark sub pixels appear as single pixels of other colors. Philips strives to deliver the highest quality products. We use some of the Types of Pixel Defects industry's most advanced manufacturing...
  • Page 22 Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.
  • Page 23 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 24: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 25: Troubleshooting & Faqs

    • Contact with Philips customer • First, ensure that the power button service representative immediately. on the front of the monitor is in the...
  • Page 26 Service contact information listed in images over an extended period Important information manual and may cause "burn in", also known as contact Philips customer service "after-imaging " or "ghost imaging", representative. on your screen. "Burn-in", "after- * Functionality different according to imaging", or "ghost imaging"...
  • Page 27: General Faqs

    • Shut down your computer, disconnect your old monitor and Is the LCD screen resistant to reconnect your Philips LCD monitor. scratches? • Turn on your monitor and then turn Ans.: In general it is recommended on your PC.
  • Page 28 Q9: Can I connect my LCD monitor to surface? any PC, workstation or Mac? Ans.: For normal cleaning, use a clean, Ans.: Yes. All Philips LCD monitors are soft cloth. For extensive cleaning, fully compatible with standard please use isopropyl alcohol. Do PCs, Macs and workstations.
  • Page 29 8. Troubleshooting & FAQs Warning Severe"burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Q12: Why is my Display not showing sharp text, and is displaying jagged characters? Ans.: Your LCD monitor works best at its native resolution of...
  • Page 30 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are regis- tered trademarks of Koninklijke Philips N.V. and are used under license.

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