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Sony MDR100ABN/B Help Manual
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Sony MDR100ABN/B Help Manual

Wireless noise canceling stereo headset
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Help Guide
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
Use this manual if you encounter any problems, or have any questions.
Getting started
BLUETOOTH connection
What you can do with the BLUETOOTH function
How to make a wireless connection to BLUETOOTH devices
Supplied accessories
Checking the package contents
About the supplied manuals
Features
What you can do with the headset
Parts and controls

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Summary of Contents for Sony MDR100ABN/B

  • Page 1 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Use this manual if you encounter any problems, or have any questions. Getting started BLUETOOTH connection What you can do with the BLUETOOTH function How to make a wireless connection to BLUETOOTH devices Supplied accessories Checking the package contents About the supplied manuals...
  • Page 2 Location and function of parts About the indicator Charging the headset System requirements for battery charge using USB Charging the headset Available operating time Checking the remaining battery charge Voice guidance About voice guidance Making connections One-touch connection (NFC) compatible Android devices One-touch connection (NFC) with a smartphone (Android 4.1 or later) One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) Disconnecting the smartphone by one touch (NFC)
  • Page 3 Connecting to a paired computer (Windows 7) Connecting to a paired computer (Windows Vista) Other BLUETOOTH devices Pairing and connecting with other BLUETOOTH devices Connecting to a paired BLUETOOTH device Multi point connection Connecting the headset to both a music player and a smartphone or mobile phone Connecting the headset to 2 Android smartphones Connecting the headset to an Android smartphone and an iPhone Headphone cable connection...
  • Page 4 Making a call Functions for a phone call Disconnecting BLUETOOTH connection (after use) Using the voice assist function (Siri) Voice assist Using the voice assist function (Siri) Important information Precautions Precautions What is BLUETOOTH wireless technology? Trademarks Trademarks Support website Customer support websites Troubleshooting Troubleshooting...
  • Page 5 The BLUETOOTH wireless communication range is short, or the sound skips. The headset does not operate properly. Phone calls No voice from callers Low voice from callers Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 6 Table Of Contents Help Guide MDR-100ABN ....................... Getting started ..........................BLUETOOTH connection ........................ What you can do with the BLUETOOTH function ..............Help Guide | How to make a wireless connection to BLUETOOTH devices ......Supplied accessories ........................Help Guide | Checking the package contents ................
  • Page 7 Help Guide | Pairing and connecting with a computer (Windows Vista) ......... Help Guide | Connecting to a paired computer (Windows 10) ..........Help Guide | Connecting to a paired computer (Windows 8/Windows 8.1) ......Help Guide | Connecting to a paired computer (Windows 7) ..........
  • Page 8 Precautions ............................ Help Guide | Precautions ......................Help Guide | What is BLUETOOTH wireless technology? ............. Trademarks ............................ Help Guide | Trademarks ......................Support website ..........................Help Guide | Customer support websites ................Troubleshooting ..........................Help Guide | What can I do to solve a problem? ..............
  • Page 9 You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly. Talking on the phone You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 10 BLUETOOTH connection. Connecting the headset to a registered (paired) device When the device is registered, it is not necessary to register it again. Connect to it with an appropriate method. For details, see “Making connections.” 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 11 Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1) Headphone cable (approx. 1.2 m (47 1/4 in.)) (1) Reference Guide (1) Operating Instructions (1) Other documents (1 set) (*) May not be supplied in some countries or regions. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 12 Operation manual on the Web, which can be accessed by a PC or smartphone, provides the detailed information on how to use the headset and troubleshooting, etc. Operating Instructions (enclosed paper) Provides basic information on how to connect or use the headset. Reference Guide (enclosed paper) Provides precautions and specifications. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 13 40 mm HD driver unit that supports high resolution, up to 40 kHz reproduction Clear voice hands-free calling with built-in microphone Folding mechanism for easy carriage and storage One-touch connection with Near Field Communication (NFC) 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 14 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Location and function of parts L mark Slider Slide to adjust the length of the headband. left unit Built-in antenna A BLUETOOTH antenna is built into the headset. N-Mark Headband R mark...
  • Page 15 Picks up the sound of your voice when talking on the phone and suppresses noise when using the noise canceling function. Both of the L and R microphones are used when talking on the phone. Related Topic About the indicator Checking the remaining battery charge 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 16 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) About the indicator The indicator flashes in red or blue to indicate various statuses. : Turns on in blue/ : Turns on in red/-: Turns off Turning on When turning on the headset by pressing and holding the button for about 2 seconds when the headset is turned off.
  • Page 17 “Checking the remaining battery charge.” Other Initialization completed For details, refer to “Initializing the headset to restore factory settings.” Hint When the remaining battery charge becomes low, the indicator turns from blue to red, except for pairing mode. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 18 Windows Vista® (Service Pack 2 or later) Home Basic / Home Premium / Business / Ultimate When using Mac Mac OS X (version 10.3 or later) Note Sony does not guarantee proper operation in all system environments. When using Windows 8.1 update using Windows Update. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 19 If the headset is not used for a long time, it may take longer to charge the battery. If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement of the rechargeable battery.
  • Page 20 USB hub. Hint You can use the headset by connecting the supplied headphone cable, even while charging the headset. If charging starts while the headset is turned on, the headset will turn off automatically. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 21 Standby time: Max. 40 hours (NC ON)/Max. 200 hours (NC OFF) Wired connection (Power on): Max. 38 hours (NC ON)/Max. 50 hours (NC OFF) Note Usage hours may be shorter depending on the Codec and the conditions of use. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 22 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery. When you turn on the headset by pressing the button, the indicator (blue) flashes two times, then the indicator (red) flashes. You can check the remaining battery charge by the number of times the indicator (red) flashes.
  • Page 23 D: Low (needs to charge) Note If you connect the headset to an iPhone, iPad or iPod touch with “Media audio” (A2DP) only in a multi point connection, the remaining battery charge will not be displayed correctly. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 24 When checking the remaining battery charge by pressing the button when turned on: “Battery level high” / “Battery level medium” / “Battery level low” When automatically turning off due to the low battery condition: “Recharge headset” 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 25 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) One-touch connection (NFC) with a smartphone (Android 4.1 or later) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection.
  • Page 26 (One-touch connection switching). Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Listening to music from a device connected via BLUETOOTH 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 27 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection.
  • Page 28 The App may not be available in some countries and/or regions. Use a two-dimensional code reader app. Start the app “NFC Easy Connect” on the smartphone. Make sure that the app screen is displayed on the smartphone. Touch the headset with the smartphone.
  • Page 29 (One-touch connection switching). Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Listening to music from a device connected via BLUETOOTH 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 30 After the headset is disconnected from the smartphone, if no operation is performed for about 5 minutes, the headset turns off automatically. To turn off the headset before that, press and hold the button for about 2 seconds. You hear voice guidance “Power off”, the indicator (blue) goes off, then the headset turns off. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 31 BLUETOOTH headset or BLUETOOTH speaker, the smartphone disconnects from the headset, and connects to the BLUETOOTH device it touched. Note Unlock the screen of the smartphone if it is locked. If you installed the app “NFC Easy Connect” in the smartphone, start the app “NFC Easy Connect.” 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 32 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Pairing and connecting with an Android smartphone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The smartphone is placed within 1 m(3 feet) of the headset.
  • Page 33 Touch [Bluetooth]. Touch [Search for devices]. Touch [h.ear (MDR-100ABN)]. If passkey (*) input is required on the display of the smartphone, input “0000.” The headset and the smartphone are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”.
  • Page 34 How to make a wireless connection to BLUETOOTH devices Connecting to a paired Android smartphone Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 35 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Connecting to a paired Android smartphone Unlock the screen of the Android smartphone if it is locked. Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button.
  • Page 36 Touch [Bluetooth]. Touch [h.ear (MDR-100ABN)]. You hear voice guidance “BLUETOOTH connected”. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your smartphone. If the smartphone was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset is on, you can make an A2DP connection (music playback) by pressing the button.
  • Page 37 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Pairing and connecting with an iPhone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The iPhone is placed within 1 m(3 feet) of the headset.
  • Page 38 Touch [ ] to change it to [ ] (turn on the BLUETOOTH function). Touch [h.ear (MDR-100ABN)]. If passkey (*) input is required on the display of the iPhone, input “0000.” The headset and the iPhone are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired iPhone.”...
  • Page 39 How to make a wireless connection to BLUETOOTH devices Connecting to a paired iPhone Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 40 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Connecting to a paired iPhone Unlock the screen of the iPhone if it is locked. Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button.
  • Page 41 If connection fails, terminate the BLUETOOTH connection from the device that was previously connected. Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an iPhone Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 42 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Pairing and connecting with a computer (Windows 10) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
  • Page 43 Click the [Start] button, then [Settings]. Click [Devices]. Click the [Bluetooth] tab, then click the [Bluetooth] button to turn on the BLUETOOTH function. Select [h.ear (MDR-100ABN)], then click [Pair].
  • Page 44 If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, refer to “Connecting to a paired computer (Windows 10).”...
  • Page 45 Connecting to a paired computer (Windows 10) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 46 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Pairing and connecting with a computer (Windows 8/Windows 8.1) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
  • Page 47 Move the mouse pointer to the top-right corner of the screen (when using a touch panel, swipe from the right edge of the screen), then select [Settings] from the Charm Bar. Select [Change PC settings] of the [Settings] charm. Select [Devices] of [PC settings]. Select [Add a device].
  • Page 48 How to make a wireless connection to BLUETOOTH devices Connecting to a paired computer (Windows 8/Windows 8.1) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 49 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Pairing and connecting with a computer (Windows 7) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
  • Page 50 Click the [Start] button, then [Devices and Printers]. Click [Add a device]. Select [h.ear (MDR-100ABN)], then click [Next]. If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”.
  • Page 51 How to make a wireless connection to BLUETOOTH devices Connecting to a paired computer (Windows 7) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 52 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Pairing and connecting with a computer (Windows Vista) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
  • Page 53 Right-click the BLUETOOTH icon on the windows toolbar, then click [Add New Connection]. Click [Next] in [Add New Connection Wizard]. Select [h.ear (MDR-100ABN)] in the [Select a device] screen, then click [Next]. If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected.
  • Page 54 How to make a wireless connection to BLUETOOTH devices Connecting to a paired computer (Windows Vista) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 55 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Connecting to a paired computer (Windows 10) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer.
  • Page 56 Right-click [h.ear (MDR-100ABN)]. If [h.ear (MDR-100ABN)] is not displayed, right-click on the [Sound] screen, then select [Show Disabled Devices]. Click [Connect]. The connection is established.
  • Page 57 If connection fails, terminate the BLUETOOTH connection from the device that was previously connected. Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with a computer (Windows 10) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 58 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Connecting to a paired computer (Windows 8/Windows 8.1) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer.
  • Page 59 Select [Control Panel] in the [Settings] charm. Select [Hardware and Sound], then [Devices and Printers]. Right-click [h.ear (MDR-100ABN)] in the [Devices and Printers] screen.
  • Page 60 Select [Advanced Operation] — [Connect to audio sink device]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset is on, you can make an A2DP connection (music playback) by pressing the button.
  • Page 61 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Connecting to a paired computer (Windows 7) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer.
  • Page 62 Click [Listen to Music]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset is on, you can make an A2DP connection (music playback) by pressing the button.
  • Page 63 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Connecting to a paired computer (Windows Vista) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer.
  • Page 64 Double-click [h.ear (MDR-100ABN)] in the [Bluetooth Settings] screen. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset is on, you can make an A2DP connection (music playback) by pressing the button.
  • Page 65 Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with a computer (Windows Vista) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 66 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Pairing and connecting with other BLUETOOTH devices Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The BLUETOOTH device is placed within 1 m(3 feet) of the headset.
  • Page 67 How to make a wireless connection to BLUETOOTH devices Connecting to a paired BLUETOOTH device Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 68 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Connecting to a paired BLUETOOTH device Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”. After the headset turns on, if it has automatically connected to the last connected device, you hear voice guidance “BLUETOOTH connected”.
  • Page 69 If connection fails, terminate the BLUETOOTH connection from the device that was previously connected. Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with other BLUETOOTH devices Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 70 At the same time, an A2DP connection may also be made automatically. If this happens, disconnect the headset from the smartphone or mobile phone once using the phone, then connect the devices again by repeating the process from step 2. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 71 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Connecting the headset to 2 Android smartphones When you connect the headset to a smartphone, usually the music playback function and the phone call function are both connected automatically. To make a multi point connection with 2 smartphones separately, one for listening to music and the other for making phone calls, change the settings of the smartphones so that only one of the functions is connected for each smartphone.
  • Page 72 Use the first smartphone to establish a BLUETOOTH connection again. Both smartphones are connected to the headset with only one function enabled. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphones. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 73 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Connecting the headset to an Android smartphone and an iPhone When you connect the headset to a smartphone, usually the music playback function and the phone call function are both connected automatically.
  • Page 74 The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphone. Note If you connect an Android smartphone with [Phone audio] (HFP), the remaining battery charge of the headset will not be displayed correctly on an iPhone. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 75 You can hear the voice of the caller from the headphones. If you disconnect the headphone cable from the smartphone or mobile phone, you can talk using the microphone and speaker of the phone. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 76 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Listening to music from a device connected via BLUETOOTH You can enjoy listening to music and basic remote control operation of a BLUETOOTH device via a BLUETOOTH connection. The BLUETOOTH device is required to support the following BLUETOOTH profiles.
  • Page 77 How to make a wireless connection to BLUETOOTH devices Controlling the audio device (BLUETOOTH connection) Disconnecting BLUETOOTH connection (after use) Using the noise canceling function About the Automatic AI noise canceling function Switching the sound quality mode 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 78 If the communication condition is poor, the BLUETOOTH device may react incorrectly to the operation on the headset. The available functions may vary depending on the BLUETOOTH device. When you operate as illustrated above, it may operate differently or may not work at all. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 79 2 seconds to turn off the headset. You hear voice guidance “Power off”. Hint When you finish playing music, the BLUETOOTH connection may terminate automatically, depending on the BLUETOOTH device. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 80 Turn off the BLUETOOTH device. Hint When you finish playing music, the BLUETOOTH connection may terminate automatically, depending on the BLUETOOTH device. Related Topic Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 81 Do not cover the microphones of the headphones with your hands. The noise canceling function may not work properly. A: Microphones Related Topic Using the noise canceling function About the Automatic AI noise canceling function 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 82 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Using the noise canceling function If you use the noise canceling function, you can enjoy music without being disturbed by ambient noise. Press and hold the button for about 2 seconds when the headset is turned off to turn on the headset.
  • Page 83 Noise canceling function About the Automatic AI noise canceling function 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 84 Noise mainly in a bus or a train is effectively reduced. NC Mode C Noise mainly found in an office environment (PC, copier, air ventilation, etc.) is effectively reduced. Related Topic Noise canceling function Using the noise canceling function 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 85 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Switching the sound quality mode The sound quality is set to the “Priority on sound quality” mode as the default setting. When using an AAC, aptX, or LDAC compatible device, use with the “Priority on sound quality” mode. If the connection is unstable, such as when producing only intermittent sound, select the “Priority on stable connection”...
  • Page 86 Depending on the ambient conditions in the area where you are using the headset, intermittent sound may still occur, even if the “Priority on stable connection” mode is selected. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 87 “Priority on sound quality” mode: 3 times SBC (high quality), AAC, aptX, or LDAC is selected automatically. “Priority on stable connection” mode: 1 time SBC (high quality) 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 88 SBC. LDAC LDAC is an audio coding technology developed by Sony that enables the transmission of High-Resolution (Hi-Res) Audio content, even over a BLUETOOTH connection. Unlike other BLUETOOTH compatible coding technologies such as SBC, it operates without any down-conversion of the Hi-...
  • Page 89 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 90 Volume during a call and volume during music playback can be adjusted independently. Changing the call volume does not change the volume of music playback, and vice versa. Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting BLUETOOTH connection (after use) Making a call Functions for a phone call 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 91 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 92 Volume for a call and listening to music can be adjusted independently. Even if you change the volume while playing back music, the volume of a call does not change. Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting BLUETOOTH connection (after use) Receiving a call Functions for a phone call 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 93 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Functions for a phone call The available functions may vary depending on the profile supported by your smartphone or mobile phone. Even if the profile is the same, functions may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with your smartphone or mobile phone.
  • Page 94 Receiving a call Making a call 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 95 * After activating Siri, when a certain time has passed without requests, a beep will sound and Siri will be deactivated. Note Siri cannot be activated when you say “Hey Siri” through the headset’s microphone even when the iPhone/iPad’s [Allow “Hey Siri”] setting is on. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 96 The earpads may deteriorate due to long-term storage or use. Optional replacement earpads can be ordered from your nearest Sony dealer. If you have any questions or problems concerning this headset that are not covered in this manual, please consult your nearest Sony dealer.
  • Page 97 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) What is BLUETOOTH wireless technology? BLUETOOTH wireless technology is a short-range wireless technology that enables wireless data communication between digital devices, such as a computer and digital camera. BLUETOOTH wireless technology operates within a range of about 10 m(30 feet).
  • Page 98 Even if the connected device conforms to the above mentioned BLUETOOTH standard, some devices may not be connected or work correctly, depending on the features or specifications of the device. Noise or sound skips may occur depending on the BLUETOOTH device connected with this unit, the communication environment or the usage environment. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 99 Wireless NC (MDR-100ABN) Trademarks The BLUETOOTH word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.
  • Page 100 Please access the following support website to get the support information about your headset: For customers in the U.S.A: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in Latin America: http://esupport.sony.com/LA/ For customers in European countries: www.sony.eu/support For customers in other countries/regions: http://www.sony-asia.com/ 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 101 Initialize the headset. This operation resets volume settings, etc., and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic Charging the headset...
  • Page 102 Charge the battery of the headset. The headset cannot be turned on while charging the battery. Remove the micro-USB cable from the headset, and then turn on the headset again. Related Topic Charging the headset Checking the remaining battery charge 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 103 Check that the micro-USB cable is connected to the headset and the computer firmly. Check that the computer is turned on. Check that the computer is not in standby, sleep or hibernation mode. When using Windows 8.1 update using Windows Update. Related Topic Charging the headset 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 104 Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Charging time is too long. Check that the headset and the computer are directly connected, not via a USB hub. Related Topic Charging the headset 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 105 A problem may have occurred with the connected USB port of the computer. Connect to another USB port if it is available. Try the USB connection procedure again in cases other than those stated above. Check that you are using the micro-USB cable supplied. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 106 The remaining battery charge is shown only on the screen of an iPhone, iPad, or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile). Make sure that the iPhone, iPad or iPod touch is connected with HFP (Hands-free Profile). Otherwise, the remaining battery charge will not be displayed correctly. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 107 Pair the headset and the BLUETOOTH device again. Check that the headphone cable is connected firmly. Related Topic How to make a wireless connection to BLUETOOTH devices Listening to music from a device connected via BLUETOOTH 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 108 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Low sound level Turn up the volume of the headset and the connected device. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 109 If the sound quality does not improve after a few seconds, press the button on the headset once during playback. Or, operate the computer to make an A2DP connection. Refer to the operating instructions supplied with your computer for computer operation. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 110 The situation may be improved by changing the wireless playback quality settings or fixing the wireless playback mode to SBC on the transmitting device. For details, refer to the operating instructions supplied with the transmitting device. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 111 The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Related Topic Noise canceling function Using the noise canceling function About the Automatic AI noise canceling function 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 112 In this case, delete the pairing information of the headset from the device, and then pair them again. Related Topic About the indicator How to make a wireless connection to BLUETOOTH devices Initializing the headset to restore factory settings 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 113 You cannot make a one-touch connection (NFC) when the headphone cable is connected to the INPUT jack. Remove the headphone cable from the headset. Related Topic One-touch connection (NFC) with a smartphone (Android 4.1 or later) One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 114 BLUETOOTH device to the headset soon after pairing is complete. The BLUETOOTH device is in sleep mode. The BLUETOOTH connection is terminated. Make the BLUETOOTH connection again. Related Topic About the indicator How to make a wireless connection to BLUETOOTH devices 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 115 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Distorted sound Keep the headset away from a microwave oven, Wi-Fi device, etc. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 116 The situation may be improved by changing the wireless playback quality settings or fixing the wireless playback mode to SBC on the transmitting device. For details, refer to the operating instructions supplied with the transmitting device. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 117 Reset the headset. Pairing information is not deleted by this operation. If you cannot use the headset even after resetting it, initialize the headset. Related Topic Resetting the headset Initializing the headset to restore factory settings 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 118 If you are listening to music using the headset, stop playback, press the button on the headset and talk. Related Topic How to make a wireless connection to BLUETOOTH devices Receiving a call Making a call 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 119 Help Guide Wireless Noise Canceling Stereo Headset h.ear on Wireless NC (MDR-100ABN) Low voice from callers Turn up the volume of the headset and the connected device. 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 120 To charge the headset after resetting, disconnect and reconnect the micro-USB cable. If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings. Related Topic Initializing the headset to restore factory settings 4-590-741-11(1) Copyright 2016 Sony Corporation...
  • Page 121 The indicator (blue) flashes 4 times ( ), and the headset is reset to the factory settings. All pairing information is deleted. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. 4-590-741-11(1) Copyright 2016 Sony Corporation...

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