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English. 08/2015. Rev.1.0
SM-E500F/DS
SM-E500H/DS
SM-E500HQ
User Manual
SM-E500F
SM-E500H
SM-E500M
www.samsung.com

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Table of Contents
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Summary of Contents for Samsung Galaxy E5 Duos

  • Page 1 SM-E500F/DS SM-E500F SM-E500H/DS SM-E500H SM-E500HQ SM-E500M User Manual English. 08/2015. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Table of Contents Read me first Network connectivity Mobile data Wi-Fi Getting started Tethering and Mobile hotspot Package contents Device layout Motions & usability features Using the SIM or USIM card and battery Motions and gestures Using a memory card Multi window Turning the device on and off One-handed operation...
  • Page 3 Table of Contents Phone Useful apps and features Making calls S Planner Receiving calls Internet Options during calls Music Video Studio Contacts Clock Calculator Adding contacts Memo Importing and exporting contacts Voice Recorder Searching for contacts Flipboard Radio Messages & email Google apps Messages Email...
  • Page 4 Table of Contents Settings 105 About Settings 105 Quick settings 105 Connections 110 Device 114 Personalisation 117 System 123 Applications Appendix 124 Troubleshooting 129 Removing the battery (non-removable type)
  • Page 5: Read Me First

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 6 Read me first Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information...
  • Page 7: Getting Started

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 8: Device Layout

    Getting started Device layout Microphone Earpiece Front camera Proximity sensor Power button Touch screen SIM card / Memory card tray (dual SIM models) Memory card tray (single SIM models) SIM card tray Home button Recent apps button Back button Multipurpose jack Microphone Headset jack Rear camera...
  • Page 9 • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 10: Using The Sim Or Usim Card And

    Getting started Using the SIM or USIM card and battery Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • O nly nano-SIM cards work with the device. • S ome LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
  • Page 11 Getting started Pull out the SIM card tray gently from the SIM card tray slot. ► Dual SIM models: ► Single SIM models:...
  • Page 12 ► Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold- coloured contacts facing downwards. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 13 Getting started Insert the SIM card tray back into the SIM card tray slot. ► Dual SIM models: ► Single SIM models:...
  • Page 14 Getting started Removing the SIM or USIM card Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Pull out the SIM card tray gently from the SIM card tray slot. Remove the SIM or USIM card. ►...
  • Page 15 Getting started Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
  • Page 16 Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 17 • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
  • Page 18: Using A Memory Card

    Getting started Using a memory card Installing a memory card Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 19 Getting started Insert the memory card tray back into the memory card tray slot. ► Dual SIM models: ► Single SIM models:...
  • Page 20 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 21: Turning The Device On And Off

    Getting started Turning the device on and off Press and hold the Power button for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 22: Basics

    Basics Using the touch screen • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • T o avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 23 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
  • Page 24 Basics Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
  • Page 25: Home Screen Layout

    Basics Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen.
  • Page 26 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Flipboard Briefing Use this feature to view the latest articles in various categories. You can get up to date on news that interests you using this feature.
  • Page 27 Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the Apps screen.
  • Page 28 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 29: Notifications And Quick Setting Panels

    Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery power level Notifications and quick setting panels Using the notifications panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar.
  • Page 30 Basics You can use the following functions on the notifications panel. Activate or deactivate options. Launch Settings. Tap and hold a button to view more detailed settings. View all quick setting buttons. Adjust the brightness. Select a SIM or USIM card. (dual SIM models) Tap a notification and perform various actions.
  • Page 31 Basics Using the quick setting panel You can activate or deactivate some features on the notifications panel. To activate or deactivate more features, open the quick setting panel. To open the quick setting panel, drag the status bar downwards with two fingers. Alternatively, tap on the notifications panel.
  • Page 32: Opening Apps

    Basics • S mart stay: When you activate this feature, the screen stays on as long as you look at it. • P ower saving: Refer to Power saving feature for more information. • D o not disturb: When you activate this feature, the device mutes notification sounds, except for allowed exceptions.
  • Page 33 Basics Play Store Use this app to purchase and download apps. Tap Play Store on the Apps screen. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions.
  • Page 34: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 35 Basics Using additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of depending on the last function that was used. • : Enter text by voice. Start or pause entering text by Open the keyboard. voice.
  • Page 36: Screen Capture

    Basics Screen capture Capture a screenshot while using the device. Press and hold the Home button and the Power button simultaneously. The image is saved in the Gallery → → Album → Screenshots folder. After capturing a screenshot, you can edit the image and share it with others.
  • Page 37: Power Saving Feature

    Basics Power saving feature Power saving mode Save the battery power by limiting the device’s functions. On the Apps screen, tap Settings → Power saving → Power saving mode, and then tap the Power saving mode switch to activate it. Alternatively, open the quick setting panel and tap Power saving to activate it.
  • Page 38: Viewing Help Information

    Basics Viewing help information To view help information to learn how to use the device and apps, open the Apps screen and tap Settings → Help. To view help information for an app while you are using the app, tap → Help. Some apps may not include help information.
  • Page 39: Network Connectivity

    Network connectivity Mobile data Connect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usage for additional options. ► Dual SIM models: On the Apps screen, tap Settings → Data usage → a SIM or USIM card, and then tick Mobile data.
  • Page 40: Tethering And Mobile Hotspot

    Network connectivity Tethering and Mobile hotspot About tethering and mobile hotspots Use this feature to share the device’s mobile data connection with computers and other devices if an Internet connection is unavailable. Connections can be made via Wi-Fi, USB, or Bluetooth.
  • Page 41 Network connectivity Using USB tethering Share the device’s mobile data connection with other devices via a USB cable. On the Apps screen, tap Settings → Tethering and Mobile hotspot. Connect your device to the computer via the USB cable. Tick USB tethering. appears on the status bar when the two devices are connected.
  • Page 42: Motions & Usability Features

    Motions & usability features Motions and gestures Excessive shaking or impact on the device may result in unintended inputs. Control motions properly. Smart alert On the Apps screen, tap Settings → Motions and gestures → Smart alert, and then tap the Smart alert switch to activate it.
  • Page 43 Motions & usability features Mute/pause On the Apps screen, tap Settings → Motions and gestures → Mute/pause, and then tap the Mute/pause switch to activate it. Placing palm on screen Cover the screen with your palm to mute incoming calls or alarms. Turning device over Turn the device over to mute incoming calls or alarms.
  • Page 44 Motions & usability features Palm swipe to capture On the Apps screen, tap Settings → Motions and gestures → Palm swipe to capture, and then tap the Palm swipe to capture switch to activate it. Place the side of your hand on the screen and sweep it across the screen from the right to the left or vice versa to capture a screenshot.
  • Page 45: Multi Window

    Motions & usability features Multi window About Multi window Use this feature to run two apps on the screen at the same time. You can use this feature to view emails or use the Internet while you play a video simultaneously. Launching Multi window On the Apps screen, tap Settings →...
  • Page 46 Motions & usability features Launching Multi window from the list of recent apps to launch an app in Multi window. Select another app to launch in Multi window. Creating a Multi window combination Use this feature to save the combination of the currently-running Multi window apps. Launch two apps in a split-screen Multi window.
  • Page 47 Motions & usability features Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. Using Multi window options When you use Multi window apps, select the app window and a blue frame will appear around it.
  • Page 48 Motions & usability features • : Switch locations between Multi window apps. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature.
  • Page 49: One-Handed Operation

    Motions & usability features One-handed operation You can switch to one-handed operation mode to conveniently operate the device with one hand. On the Apps screen, tap Settings → Display and wallpaper → One-handed operation, and then tap the One-handed operation switch to activate it. To switch to one-handed operation mode, hold the device in one hand.
  • Page 50: Personalising

    Personalising Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, open the Home screen, tap and hold an empty area, tap Widgets, tap and hold a widget, and then drag it to the Home screen.
  • Page 51 Personalising Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, scroll left to the last panel, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.
  • Page 52: Setting Wallpaper And Ringtones

    Personalising Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen. On the Home screen, tap and hold an empty area, and then tap Wallpapers. Alternatively, on the Apps screen, tap Settings →...
  • Page 53: Changing The Screen Lock Method

    On the Apps screen, tap Settings → Lock screen → Screen lock, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
  • Page 54: Private Mode

    Personalising Private mode About private mode Use this mode to prevent others from using or accessing specific content, such as images and documents, stored on the device. You can save content to a specific location and deactivate private mode to hide items securely. Hiding content On the Apps screen, tap Settings →...
  • Page 55: Easy Mode

    Personalising Viewing hidden content You can only view hidden items when private mode is activated. On the Apps screen, tap Settings → Private mode, and then tap the Private mode switch to activate it. Alternatively, open the quick setting panel and tap Private mode to activate it.
  • Page 56: Transferring Data From Your Previous Device

    You can transfer data of the previous device to a new device via Smart Switch. Visit www.samsung.com/smartswitch for more information. Samsung Smart Switch is not supported on some devices or computers. Using Smart Switch Mobile Use this app to transfer data from your previous device to your new device. You can download the app from Galaxy Apps or Play Store.
  • Page 57: Setting Up Accounts

    Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device. You can also back up data to the computer via Samsung Kies. Refer to...
  • Page 58: Making Calls

    Phone Making calls Tap Phone on the Apps screen. ► Dual SIM models: Tap Keypad, enter a phone number, and then tap to make a voice call, or tap to make a video call. View call and message logs. View favourite contacts. Enter the number using the View the contacts list.
  • Page 59 Phone ► Single SIM models: Tap Keypad, enter a phone number, and then tap to make a voice call, or tap to make a video call. View call and message logs. View favourite contacts. Enter the number using the View the contacts list. keypad.
  • Page 60: Receiving Calls

    Phone Making an international call Tap Keypad. ► Dual SIM models: Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap or . To block outgoing international calls, tap → Settings → Call → More settings → a SIM or USIM card →...
  • Page 61: Options During Calls

    Phone Options during calls During a voice call The following actions are available: • : Increase the volume. • A dd call: Dial a second call. • K eypad: Open the keypad. • E nd call: End the current call. •...
  • Page 62: Contacts

    Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually On the Apps screen, tap Contacts → Contacts. and enter contact information.
  • Page 63: Searching For Contacts

    Contacts Searching for contacts On the Apps screen, tap Contacts → Contacts. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the right side of the contacts list to scroll through it quickly.
  • Page 64: Messages & Email

    Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). You may incur additional charges for sending or receiving messages when you are roaming. Tap Messages on the Apps screen. Add recipients and enter a message. ►...
  • Page 65: Messages Email

    Messages & email ► Single SIM models: Access additional options. Enter recipients. Select contacts from the contacts list. Enter a message. Attach files. Send the message. Enter emoticons. ► Dual SIM models: Tap to send the message. ► Single SIM models: Tap to send the message.
  • Page 66 Messages & email Email Setting up email accounts Tap Email on the Apps screen. Set up an email account when opening Email for the first time. Enter the email address and password. Tap NEXT for a private email account or tap MANUAL SETUP for a company email account.
  • Page 67 Messages & email Reading emails Tap Email on the Apps screen. , select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Delete the message. Access additional options. Add this email address to the contacts list or view other options.
  • Page 68: Camera

    Camera Basic shooting Taking photos or recording videos Tap Camera on the Apps screen. Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. •...
  • Page 69 Camera • T he camera automatically shuts off when unused. • M ake sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • T he front camera lens is suitable for taking wide-angle photos. Minor distortion may occur in wide-angle photos and does not indicate device performance problems.
  • Page 70: Shooting Modes

    Camera Shooting modes Auto Use this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo. On the Apps screen, tap Camera → MODE → Auto. Selfie Use this mode to take a self-portrait using the front camera. On the Apps screen, tap Camera.
  • Page 71 Camera Show your palm to the screen or tap to take a photo of yourself. Slowly rotate the device left and then right to take a panoramic photo. The device combines the photos into a single panoramic image. • M ake sure to keep the blue frame inside the viewfinder window. •...
  • Page 72 Camera Night Use this mode to take a photo in low-light conditions, without using the flash. On the Apps screen, tap Camera → MODE → Night. Animated GIF Use this mode to create an animated photo from a series of photos. On the Apps screen, tap Camera →...
  • Page 73: Camera Settings

    Camera Camera settings On the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes. • : Activate or deactivate the flash. • : Set the device to take a number of photos at preset intervals when taking photos with the front camera.
  • Page 74 Camera • L ocation tags: Set the device to attach the location tag to the photo. • T o improve GPS signals, avoid shooting in locations where the signal may be obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.
  • Page 75: Gallery

    Gallery Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail. To hide or show the menu bar and the preview thumbnails, tap the screen. Share the image to others.
  • Page 76: Viewing Content Stored On Other Devices

    Gallery Viewing content stored on other devices Search for content that is stored in other devices and view it on your device. Tap Gallery on the Apps screen. Accessing content on a nearby device To use this feature, open the Apps screen, tap Settings → NFC and sharing (Connect and share) →...
  • Page 77: Useful Apps And Features

    Useful apps and features S Planner Creating events or tasks Tap S Planner on the Apps screen. . Alternatively, select a date with no events or tasks in it and tap the date again. If the date already has saved events or tasks in it, tap the date and tap Select either event or task and enter details.
  • Page 78: Internet

    Useful apps and features Syncing events and tasks with your accounts Tap S Planner on the Apps screen. To sync events and tasks with your accounts, tap → Sync now. To add accounts to sync with, tap → Calendars → Add account. Then, select an account to sync with and sign in.
  • Page 79: Music

    Useful apps and features Music Playing music Tap Music on the Apps screen. Select a music category, and then select a song to play. Search for other devices to play Access additional options. the file. Adjust the volume. Set the file as your favourite song.
  • Page 80 To use this feature, sign in to your Samsung account. On the Music main screen, tap DEVICES and select a device in Registered devices to access and play music. You can play the song on the devices that are registered to Samsung link. Visit link.samsung.com for more information.
  • Page 81: Video

    Useful apps and features Video Playing videos Tap Video on the Apps screen. Select a video to play. Search for other Adjust the volume. devices to play the file. Access additional options. Move forwards or Pause and resume playback. backwards by dragging the bar.
  • Page 82 To use this feature, sign in to your Samsung account. On the Video main screen, tap DEVICES and select a device in Registered devices to access and play the video. You can play the video on the devices registered to Samsung link. Visit link.samsung.com for more information.
  • Page 83: Studio

    Useful apps and features Studio Edit images or videos by applying various effects. Tap Studio on the Apps screen. Select an option and edit images or videos. Edit images by applying various effects. Combine several images together to create a collage. Apply various effects to the images you have taken in Shot &...
  • Page 84: Clock

    Useful apps and features Clock Alarm On the Apps screen, tap Clock → Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap DONE. To activate or deactivate alarms, tap next to the alarm in the alarms list.
  • Page 85 Useful apps and features World clock On the Apps screen, tap Clock → World clock. Creating clocks and enter a city name or select a city from the cities list. To apply summer time, tap and hold a clock, and then tap Deleting clocks Tap →...
  • Page 86: Calculator

    Useful apps and features Calculator Use this app for simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen rotation is disabled, tap → Scientific calculator. To see the calculation history, tap to hide the keypad.
  • Page 87: Voice Recorder

    Useful apps and features Voice Recorder Recording voice memos Tap Voice Recorder on the Apps screen. to start recording. Speak into the microphone. Tap to pause recording. To cancel recording, tap . Tap to finish recording. While recording a voice memo, tap to insert a bookmark.
  • Page 88: Flipboard

    Useful apps and features Playing voice memos Tap Voice Recorder on the Apps screen. and select a voice memo to play. • : Trim the voice memo. • : Set a portion of the voice memo for loop playback. •...
  • Page 89: Radio

    Useful apps and features Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.
  • Page 90: Google Apps

    Useful apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Setting up accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 91 Useful apps and features Play Books Download various books from Play Store and read them. Play Newsstand Read news and magazines that interest you in one convenient location. Play Games Download games from Play Store and play them with others. Drive Store your content on the cloud, access it from anywhere, and share it with others.
  • Page 92: Connecting With Other Devices

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Apps screen, tap Settings →...
  • Page 93 Connecting with other devices Select a device to pair with. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
  • Page 94: Wi-Fi Direct

    Connecting with other devices Unpairing Bluetooth devices On the Apps screen, tap Settings → Bluetooth. The device displays the paired devices in the list. next to the device’s name to unpair. Tap Unpair. Wi-Fi Direct About Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. Connecting to other devices On the Apps screen, tap Settings →...
  • Page 95 Connecting with other devices Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image On the Apps screen, tap Gallery. Select an image.
  • Page 96: Nfc (Nfc-Enabled Models)

    Connecting with other devices NFC (NFC-enabled models) About NFC Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
  • Page 97 Connecting with other devices Making a purchase with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.
  • Page 98 When Touch to beam. appears on the screen, tap your device’s screen to send the file. • D o not send copyright-protected data via S Beam. Doing so may violate copyright laws. Samsung is not responsible for any liabilities caused by the illegal use of copyrighted data.
  • Page 99: Screen Mirroring

    Connecting with other devices Screen Mirroring About Screen Mirroring Use this feature to connect your device to a large screen with an AllShare Cast dongle or HomeSync and then share your contents. Screen mirroring -enabled devices (AllShare Cast dongle, HomeSync) •...
  • Page 100: Mobile Printing

    Connecting with other devices Viewing content on a TV Before you connect your device to a TV, connect the screen mirroring-enabled device to the TV. To set up the connection, refer to the device’s user manual. The following actions are an example of viewing content on a TV connected via an AllShare Cast dongle.
  • Page 101 Connecting with other devices Connecting to a printer On the Apps screen, tap Settings → NFC and sharing (Connect and share) → Printing, select a printer plug-in, and then tap the switch at the top right of the screen to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device.
  • Page 102: Device & Data Manager

    Kies and connect the device to the computer. Samsung Kies automatically recognises the device and shows available updates in a dialogue box, if any. Click the Update button in the dialogue box to start upgrading. Refer to the Samsung Kies help for more information about how to upgrade.
  • Page 103: Transferring Files Between The Device And A Computer

    Transfer files between your device and the computer. Connecting with Samsung Kies Samsung Kies is a computer app that manages media contents and personal information with Samsung devices. Download the latest Samsung Kies from the Samsung website. Connect the device to the computer using the USB cable.
  • Page 104: Backing Up And Restoring Data

    On the Apps screen, tap Settings → Accounts → Add account → Samsung account, and then sign in to your Samsung account. Tap Samsung account → Backup, tick the items to back up, and then tap BACK UP NOW → BACK UP.
  • Page 105: About Settings

    Settings About Settings Use this app to configure the device, set app options, and add accounts. Tap Settings on the Apps screen. To search for settings by entering keywords, tap You can change the view mode to separate tabs or a list. Tap → View as and select a view mode.
  • Page 106 Settings To use options, tap . • S can: Search for available networks. • W i-Fi Direct: Activate Wi-Fi Direct and connect devices directly via Wi-Fi to share files. • A dvanced: Customise Wi-Fi settings. • W PS push button: Connect to a secured Wi-Fi network with a WPS button. •...
  • Page 107 Settings Tethering and Mobile hotspot Use the device as a mobile hotspot to share the device’s mobile data connection with other devices. Refer to Tethering and Mobile hotspot for more information. On the Settings screen, tap Tethering and Mobile hotspot. •...
  • Page 108 Settings Location Change settings for location information permissions. On the Settings screen, tap Location, and then tap the Location switch to activate it. • M ode: Select a method to collect your location data. • R ecent location requests: View which apps request your current location information and their battery usage.
  • Page 109 Settings NFC and sharing (Connect and share) Customise settings to control connections with other devices. On the Settings screen, tap NFC and sharing (Connect and share). NFC (NFC-enabled models) Activate the NFC feature to read or write NFC tags that contain information. •...
  • Page 110: Device

    Settings More networks Customise settings to control networks. On the Settings screen, tap More networks. Default messaging app Select the default app to use for messaging. Mobile networks • M obile data: Set the device to use data connections on any mobile network. •...
  • Page 111 Settings • V ibrate when ringing: Set the device to vibrate and play a ringtone for incoming calls. • R ingtone (dual SIM models): – Ringtones: Add or select a ringtone for incoming calls. – Notifications: Select a ringtone for events, such as incoming messages and missed calls.
  • Page 112 Settings • O ne-handed operation: Set the device to activate one-handed operation mode. • S creen rotation: Set the content to rotate automatically when the device is turned. • S mart stay: Set the device to prevent the display backlight from turning off while you are looking at the display.
  • Page 113 Settings • U nlock effect: Select an effect that you see when you unlock the screen. Multi window Set the device to use Multi window. On the Settings screen, tap Multi window, and then tap the Multi window switch to activate •...
  • Page 114: Personalisation

    Settings Personalisation Accounts Add email or SNS accounts. On the Settings screen, tap Accounts. Backup and reset Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • B ack up my data: Set the device to back up settings and app data to the Google server. •...
  • Page 115 Settings Accessibility Use this feature to improve accessibility to the device. On the Settings screen, tap Accessibility. • V ision: Customise the settings to improve accessibility for visually impaired users. – TalkBack: Activate TalkBack, which provides voice feedback. To view help information to learn how to use this feature, tap SETTINGS →...
  • Page 116 – Turn off all sounds: Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call. – Samsung subtitles (CC): Set the device to display closed captions on content supported by Samsung and to change the closed caption settings.
  • Page 117: System

    Settings Private mode Set the device to prevent others from accessing your personal content by activating private mode. On the Settings screen, tap Private mode, and then tap the Private mode switch to activate • P rivate mode access type: Set or change the unlock method to activate private mode. System Language and input Change the settings for text input.
  • Page 118 • S ound: Set the device to sound when a key is touched. • C haracter preview: Set the device to display a large image of each character tapped. • R eset settings: Reset Samsung keyboard settings.
  • Page 119 Settings Google voice typing • L anguage: Select languages for text input. • O ffline speech recognition: Download and install language data for offline voice input. • B lock offensive words: Set the device to prevent the device from recognising offensive words in voice inputs.
  • Page 120 Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.
  • Page 121 Settings Power saving Activate power-saving mode and change the settings for power-saving mode. Refer to Power saving feature for more information. On the Settings screen, tap Power saving. • P ower saving mode: Activate power-saving mode and change the settings for power- saving mode.
  • Page 122 Find my mobile website. • R eactivation lock: Set the device to require your Samsung account after the device has been reset to prevent others from reactivating the device.
  • Page 123: Applications

    • S ecurity policy updates: Set the device to check and download security updates. • S end security reports: Set the device to automatically send the updated security reports to Samsung. • S torage type: Set a storage type for credential files.
  • Page 124: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 125 • R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 126 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 127 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 128 • I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • E nsure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.
  • Page 129: Removing The Battery (Non-Removable Type)

    Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 130 Appendix Remove the Home button, and then loosen and remove the screws. Remove the circuit board by lifting it out of the case using an opening tool, then put the case aside and place the circuit board face down on a flat work surface. Disconnect the battery connector as shown in the image below.
  • Page 131 Appendix Push the back of the battery with your fingers and remove the battery. Make sure not to press or puncture the battery with your fingernails or other objects when removing it. This may cause explosion or fire.
  • Page 132 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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