TABLE OF CONTENTS This manual may contain images or content that may be different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE ............ 5 Safety Messages....................5 WARNING ....................5 Technical Safety....................5 Maximum Capacity ....................6 Installation ......................6...
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Using Basic Options ...................29 Settings........................30 SMART FUNCTIONS LG ThinQ Application ................31 LG ThinQ Application Features.................31 Before Using LG ThinQ Application ..............31 Installing the LG ThinQ Application ..............32 Using the Appliance Remotely .................32 RF Radiation Exposure Statement..............32 Open Source Software Notice Information ............33...
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Smart Diagnosis ..................33 Using LG ThinQ to Diagnose Issues..............33 Using Audible Diagnosis to Diagnose Issues ..........33 MAINTENANCE Cleaning After Every Wash..............34 What to Clean .....................34 Cleaning the Exterior ..................34 Cleaning the Appliance Periodically & Performing an Emergency Water Evacuation....................
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug.
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose Door Cover Cap Drain Plug Drain Pump Filter Levelling Feet...
INSTALLATION Accessories *1 The included accessories vary depending on the model you purchased. Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap Specifications Model WV5-1410W Power Supply 220‒240 V~, 50 Hz Product Weight 70 kg Dimension(mm)
INSTALLATION Installation Place WARNING Requirements • This appliance must only be used for domestic household purposes and should not be used in Before installing the appliance, check the following mobile applications. information to make sure that the appliance should be installed in a correct place. Installation Location NOTE •...
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Ventilation Lifting the Appliance Off the Foam Base • Make sure that air circulation around the...
INSTALLATION Levelling the Appliance Removing the Transit Bolt Assemblies Checking the Level To prevent the appliance from severe vibration and breakage, remove transit bolts and retainers. When pushing down the edges of the top plate diagonally, the appliance should not move up and Starting with the bottom two transit bolts down at all (check both directions).
• Do not install the washing machine on a plinth, stand or elevated surface unless it is Clean the floor to attach the anti-slip sheets. manufactured by LG Electronics for use with this model. • Use a dry rag to remove and clean foreign objects and moisture.
INSTALLATION Connecting the Water that the curved end of the water supply hose is connected to the appliance. Supply Hose Note for Connection • Water pressure must be between 100 kPa and 800 kPa (1.0 – 8.0 kgf/cm²). If the water pressure is more than 800 kPa, a decompression device should be installed.
INSTALLATION Connecting the Hose to the • Securing the drain hose correctly will protect the floor from damage due to water leakage. Appliance Screw the supply hose to the water inlet valve on the back of the appliance. 105 cm •...
OPERATION OPERATION Operation Overview • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach or fabric softener to the appropriate areas of Using the Appliance the dispenser. Before the first wash, select the Cotton wash programme and add a half amount of the Turn on the appliance.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme. • The current settings are shown in the display. • Press the button for that option to select other settings. Display •...
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OPERATION Description lights up when the control panel is locked except for the Power button. lights up when the appliance is connected to Wi-Fi network at home. lights up when the remote control feature is activated. lights up when the programme starts and the door is locked.
OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels. maximum allowance of mechanical stress.
OPERATION detergents that are suitable for Drum (front • Minimum load: 1/3 of full load. load) type washers. • If too many suds occur, reduce the detergent amount. Using the Dispenser • If too much detergent is used, too many suds can occur and this will result in poor washing To add detergent dosage to the dispenser: results or cause heavy load to the motor.
OPERATION Adding Water Softener maximum fill line can cause it to dispense too early, which may stain the clothes. A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas with high water hardness level. •...
OPERATION Programme Table Washing Programme Cotton 40 °C (Cold to 95 °C) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. • Pressing the Start/Pause button without selecting a programme will cause the Cotton programme to begin immediately, using the default settings. Cotton Eco 40 °C (Cold to 60 °C) Max.
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OPERATION Baby Care 60 °C Max. Load 4.5 kg Description Washes baby clothes with gentle motion and better performance. Delicates 20 °C (Cold to 40 °C) Max. Load 3 kg Description Washes machine-washable lingerie, sheer and lacy clothes. Hand/Wool 30 °C (Cold to 40 °C) Max.
OPERATION Extra Options NOTE • Rinse+, Delay End and Add Item options can be selected for every washing programme in this table. Programme Intensive Pre Wash Cotton Cotton Eco Mixed Fabric Easy Care Quiet Wash Allergy Care Baby Care Delicates Hand/Wool Sportswear Quick 30...
OPERATION Extra Options and Add detergent. Functions Select a washing programme. You can use the extra options and functions to customize the programmes. Customise the washing programme (Temp., Customising a Washing Spin, Rinse+ and Intensive) as necessary. Programme Press the Start/Pause button. Each programme has default settings that are selected automatically.
OPERATION Add Item • Avoid using liquid detergent for this function. You can use this option in order to add or remove clothes after the washing programme has started. Press the Power button. Settings Child Lock Select a washing programme. Use this option to disable the controls.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone. NOTE LG ThinQ Application Features •...
You can also monitor your cycle operation so you know how much time is left in the • LG ThinQ is not responsible for any network cycle. connection problems or any faults, malfunctions, or errors caused by network Using this function connection.
• Launch the LG ThinQ application and select the opensource.lge.com. Smart Diagnosis feature in the menu. Follow In addition to the source code, all referred license...
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
MAINTENANCE Cleaning the Appliance WARNING Periodically & Performing • Leave the door open to dry inside of the an Emergency Water appliance only if the children are supervised at home. Evacuation Tub Clean Cleaning the Water Inlet Filter This is a special function to help clean the inside of the appliance by soaking, washing, rinsing and The water inlet filter collects lime or any sediment spinning.
MAINTENANCE Cleaning the Drain Pump Filter CAUTION and Performing an Emergency • Be careful when draining, as the water may be Water Evacuation hot. The drain filter collects threads and small objects • Run the drum cleaning programme once a that may have been accidentally left in the clothes.
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MAINTENANCE Reassemble the components of the drawer to the proper compartments and insert the drawer.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
TROUBLESHOOTING Noises You Might Hear Symptoms Possible Cause & Solution Rattling and clanking Foreign objects, such as keys, coins, or safety pins may be in the drum. noise • Stop the appliance, check the drum for foreign objects. If the noise continues after the appliance is restarted, call for service.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Control panel has powered off due to inactivity. operate. • This is normal. Press the Power button to turn the appliance on. Appliance is unplugged. • Make sure that the cord is plugged securely into a working outlet. Water supply is turned off.
TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance is not filling Inlet filter clogged. properly. • Make sure the inlet filters on the fill valves are not clogged. Inlet hoses may be kinked. • Check that inlet hoses are not kinked or clogged. Insufficient water supply.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Bleach or softener is dispensed too soon. • Dispenser compartment is overfilled. It makes bleach or softer dispensed rapidly. Always measure bleach or softener to prevent overfilling. • Close the detergent dispenser slowly. Bleach or softener was added directly to the clothes in the drum.
TROUBLESHOOTING Odour Symptoms Possible Cause & Solution Musty or mildewy Inside of drum is not cleaned properly. odour in appliance • Run the Tub Clean function regularly. The drain hose is not properly installed, causing siphoning (water flowing back inside of the appliance). •...
• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.