Troubleshooting resources
If you experience computer problems, perform the following
troubleshooting steps:
1. Refer to
chapter.
2. Access additional information about the computer and Web
site links through the Help and Support Center. Select Start >
Help and Support.
✎
3. Contact Customer Care for further assistance.
Getting Started
"Quick
troubleshooting," the next section in this
Although many checkup and repair tools require an Internet
connection, other tools can help you fix a problem when the
computer is offline.
Troubleshooting
4
4–1