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Troubleshooting
Related Manuals for LG OLED55C7C
Summary of Contents for LG OLED55C7C
- Page 1 OWNER’S MANUAL Safety and Reference OLED TV Please read this manual carefully before operating your TV and retain it for future reference. OLED55C7C www.lg.com *MFL70210902* P/NO : MFL70210902 (1806-REV01) Copyright © 2017 LG Electronics Inc. All Rights Reserved. Printed in Korea...
- Page 2 Warning! Important Safety • Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with instructions the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. Read these instructions.
- Page 3 • Do not attempt to modify this product in any • Use only an authorized AC adapter and power way without written authorization from LG cord approved by LG Electronics. Otherwise, this Electronics. Unauthorized modification could may result in fire, electric shock, malfunction, or void the user’s authority to operate this product.
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Page 4: Optional Extras
• Do not short circuit, disassemble, or allow the • Do not use any unapproved items to ensure the batteries to overheat. safety and lifespan of the product. • Cleaning When cleaning, unplug the power • Any damages or injuries by using unapproved cord and wipe gently with a soft cloth to prevent items are not covered by the warranty. -
Page 5: Lifting And Moving The Tv
Lifting and Moving the TV Using the Button When moving or lifting the TV, read the following You can operate the TV functions, using the to prevent the TV from being scratched or button. damaged and for safe transportation regardless of its type and size. -
Page 6: Mounting On A Table
Mounting on a Table Securing the TV to a Wall (optional) (Depending upon model) 1 Lift and tilt the TV into its upright position on a table. - Leave a 10 cm (4 inches) (minimum) space from the wall for proper ventilation. 1 0 cm (4 in c h e s ) 1 0 c m... -
Page 7: Mounting On A Wall
Detailed instructions will be included with the wall mount. We recommend that you use an LG brand wall mount. The LG wall mount is easy to adjust or to connect the cables. When you do not use LG’s wall mount bracket,... -
Page 8: Magic Remote Functions
Magic Remote Functions Connecting to an Antenna or Cable Connect an antenna, cable, or cable box to watch TV while referring to the following. The illustrations (Some buttons and services may not be provided may differ from the actual items and an RF cable is depending upon models or regions.) optional. - Page 9 * You can access the application or Live TV channel by using the number buttons as registered. (up/down/left/right) Press the up, down, * SAP (Secondary Audio Program) Feature can left or right button to scroll the menu. If you press be enabled by pressing the key.
- Page 10 Registering Magic Remote How to Register the Magic Remote Supported licenses may differ by model. For more information about licenses, visit www.lg.com. To use the Magic Remote, first pair it with your TV. 1 Put batteries into the Magic Remote and turn the TV on.
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Page 11: Open Source Software Notice Information
Avoid LG Electronics will also provide open source code displaying a fixed image on the TV screen for a to you on CD-ROM for a charge covering the cost extended length of time. -
Page 12: Environment Condition
Regulatory Environment condition • Operating Temperature 0 °C to 40 °C (32 °F to 104 °F) • Operating Humidity FCC NOTICE Less than 80 % • Storage Temperature (For USA) -20 °C to 60 °C (-4 °F to 140 °F) This equipment has been tested and found to •... - Page 13 FCC RF Radiation Exposure Statement RSS-247 Requirement [For having wireless function (WLAN, Bluetooth,...)] (For Canada) This equipment complies with FCC radiation [For product having the wireless function using 5 exposure limits set forth for an uncontrolled GHz frequency bands] environment. This transmitter must not be (1) The device for operation in the band 5150–5250 colocated or operating in conjunction with any MHz is only for indoor use to reduce the potential...
- Page 14 WARNING! Symbols Never place a television set in an unstable Refers to alternating current(AC). location. A television set may fall, causing serious Refers to direct current(DC). personal injury or death. Many injuries, particularly to children, can be avoided by taking simple Refers to class II equipment.
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Page 15: Child Safety
CHILD SAFETY: PROPER TELEVISION PLACEMENT MATTERS THE CONSUMER ELECTRONICS INDUSTRY CARES • Manufacturers, retailers and the rest of the consumer electronics industry are committed to making home entertainment safe and enjoyable. • As you enjoy your television, please note that all televisions – new and old- must be supported on proper stands or installed according to the manufacturer’s recommendations. - Page 16 The model and serial numbers of the TV are located LG Customer Information Center on the back and on one side of the TV. Record them For inquires or comments, visit www.lg.com or call; below should you ever need service. USA, Commercial User...
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Page 17: External Control Device Setup
OWNER’S MANUAL EXTERNAL CONTROL DEVICE SETUP Please read this manual carefully before operating the set and retain it for future reference. www.lg.com... -
Page 18: Key Codes
KEY CODES KEY CODES • This feature is not available for all models. Code Code Function Note Function Note (Hexa) (Hexa) CH +, PR + R/C Button List R/C Button CH -, PR - R/C Button Exit R/C Button Volume + R/C Button PIP(AD) R/C Button... - Page 19 (TV) (PC) • LGTV supports PL2303 chip-based (Vendor ID : 0x0557, Product ID : 0x2008) USB to serial converter RS-232C IN which is not made nor provided by LG. (CONTROL & SERVICE) (PC) (TV) • It can be purchased from computer stores that carry accessories for IT support professionals.
- Page 20 EXTERNAL CONTROL DEVICE SETUP (TV) (PC) (TV) (PC) Phone jack Type RS-232C IN • You need to purchase the phone-jack to RS-232 cable required for the connection between the PC and (CONTROL & SERVICE) (PC) (TV) the TV, which is specified in the manual. RS-232C IN (CONTROL &...
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Page 21: Communication Parameters
EXTERNAL CONTROL DEVICE SETUP Communication Parameters • Baud rate : 9600 bps (UART) • Stop bit : 1 bit • Data length : 8 bits • Communication code : ASCII code • Parity : None • Use a crossed (reverse) cable. Command reference list (Depending on model) DATA... -
Page 22: Transmission / Receiving Protocol
EXTERNAL CONTROL DEVICE SETUP Transmission / Receiving Protocol Transmission [Command1][Command2][ ][Set ID][ ][Data][Cr] [Command 1] : First command to control the TV. (j, k, m or x) [Command 2] : Second command to control the TV. [Set ID] : You can adjust the [Set ID] to choose desired monitor ID number in option menu. Adjustment range in TV is 1 to 99. - Page 23 EXTERNAL CONTROL DEVICE SETUP * Commands may work differently depending on model and signal. 01. Power (Command: k a) Ack [d][ ][Set ID][ ][OK/NG][Data][x] ► To control Power *On or Off of the set. * In case of video mute on only, TV will display On Transmission[k][a][ ][Set ID][ ][Data][Cr] Screen Display(OSD).
- Page 24 EXTERNAL CONTROL DEVICE SETUP 08. Color/Colour (Command: k i) 13. Treble (Command: k r) ► To adjust the screen Color(Colour). ► To adjust treble. You can also adjust colour in the PICTURE menu. You can also adjust in the AUDIO menu. Transmission [k][i][ ][Set ID][ ][Data][Cr] Transmission [k][r][ ][Set ID][ ][Data][Cr] Data Min : 00 to Max : 64...
- Page 25 EXTERNAL CONTROL DEVICE SETUP 18. Equalizer (Command : j v) * Analog Antenna/Cable ► Adjust EQ of the set. [Data 00][Data 01] Channel Data Transmission [j][v][ ][Set ID][ ][Data][Cr] Data 00 : High byte channel data Data 01 : Low byte channel data - 00 00 ~ 00 C7 (Decimal : 0 ~ 199) Data 02 : Input Source (Analog) - 00 : Antenna TV (ATV)
- Page 26 EXTERNAL CONTROL DEVICE SETUP * Analog Antenna/Cable 2. Tune to the digital antenna (ATSC) channel 30-3. Set ID = All = 00 Data 00 : Physical Channel Number Data 00 = Don’t know Physical = 00 - Antenna (ATV) : 02~45 (Decimal: 2 ~ 69) Data 01 &...
- Page 27 11 11 EXTERNAL CONTROL DEVICE SETUP 2. Tune to the BS (ISDB-BS) channel 30. 24. Input select (Command: x b) Set ID = All = 00 (Main Picture Input) Data 00 = Don’t know Physical = 00 ► To select input source for main picture. Data 01 &...
- Page 28 EXTERNAL CONTROL DEVICE SETUP * [Data 02], [Data 03] functions depend on model 3) When [Data 00] is 06, 07 and signal. 00 : Off 01 : On * If [Data 00] is 00 (3D On), [Data 03] has no meaning.
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Page 30: Network Settings
Wheel (OK). Accessibility 5 If the connection is completed, Connected to Internet is displayed. NETWORK Picture TV Name Sound [LG] webOS TV WEBOS3.5 Wired Connection (Ethernet) Channels 3 Select the Network Wired Connection Not Connected (Ethernet) or Wi-Fi Connection. Wi-Fi Connection... -
Page 31: Troubleshooting Network Problems
Fi Settings. NETWORK Picture TV Name When X appears next to Gateway: Sound [LG] webOS TV WEBOS3.5 1 Unplug the power cord of the AP (Router) or cable Wired Connection (Ethernet) Channels modem, wait 5 seconds. Reapply power. Not Connected 2 Initialize (Reset) the AP (Router) or cable modem. -
Page 32: Updating The Tv Firmware
SmartShare PC SW Installation & Setting Install the SmartShare PC SW program on your PC. 1 Go to www.lg.com . Then, select your region. 2 Select Support. 3 Select Software & Drivers. Then, select SmartShare. 4 Download the SmartShare PC SW and install it on your PC. You can run the program when installation is complete. - Page 33 (Screen Share) 1 On the TV Intel® WiDi is set to On. Your laptop runs the Intel® WiDi program. * LG TVs do not need to register. * For more information on Intel® WiDi, visit http://intel.com/go/widi . 2 It detects LG Smart TVs available, which supports WiDi.
- Page 34 Troubleshooting Wi-Fi Network Problems Checkpoints • Make sure that you have the latest version of the software. - If you are using a Wi-Fi router, check whether you have the latest firmware installed. - If there are any available updates, update the firmware according to the manufacturer's instructions. - Check the current software version and if there is an available update, install it.
- Page 35 • Interference Factors If there is any interference from surrounding equipment, the network connection may be weak or unstable. - Wireless telephones that operate in the 2.4 GHz or 5 GHz bandwidth - Wireless speakers that operate in the 2.4 GHz or 5 GHz bandwidth - Video transmitters that operate in the 2.4 GHz or 5 GHz bandwidth - Other wireless devices (Microwaves, cameras, baby monitors, neighboring wireless devices, etc.) that operate in the 2.4 GHz or 5 GHz bandwidth.
- Page 36 OLED TV ENGLISH Easy Setup Guide OLED55C7C Please read this manual carefully before operating your set and retain it for future reference. ESPAÑOL Guía Rápida de Configuración Lea atentamente este manual antes de poner en marcha el equipo y consérvelo para futuras consultas.
- Page 37 ENGLISH Read Safety & Reference. ESPAÑOL Leer Seguridad y Consultas. FRANÇAIS Lisez Sécurité et références.
- Page 42 : mm (inches / pulgadas / po) : kg (lbs / libras / lb) 1,230 1 230 46.6 46,6 19.2 19,2 17.3 17,3 OLED55C7C-U 3.7 A / 370 W 3,7 A / 370 W (48.4) (48,4) (29.5) (29,5) (8.5) (8,5) (27.9) (27,9) (1.8)