Motorola ASTRO XTS 5000 III User Manual

Motorola ASTRO XTS 5000 III User Manual

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ASTRO
XTS
5000
Digital Portable Radio
Model III
User Guide

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Summary of Contents for Motorola ASTRO XTS 5000 III

  • Page 1 ® ASTRO 5000 Digital Portable Radio Model III User Guide...
  • Page 5 ® ™ ASTRO 5000 Digital Portable Radio Model III User Guide Motorola, Inc. 8000 West Sunrise Blvd. 6881094C27-E Ft. Lauderdale, FL 33322...
  • Page 6: Computer Software Copyrights

    No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.
  • Page 7: Table Of Contents

    Contents Product Safety and RF Exposure Compliance ......... ii Computer Software Copyrights ............ii Documentation Copyrights ..............ii Disclaimer ..................ii General Radio Operation ..... . . 1 Notations Used in This Manual ............
  • Page 8 Contents Common Radio Features ..... . 27 Selectable Power Level ..............27 Use the Menu ................27 Use the Preprogrammed Transmit Power Level Switch ...28 Radio Lock ..................29 Unlock Your Radio ..............29 Change Your Password ............30...
  • Page 9 Contents Answer a Private Call ............... 59 Initiate a Private Call ..............59 Select an ID Number ..............60 Make a Private Call ..............61 Selective Calls (ASTRO Conventional Only) ........62 Quick Access (One-Touch) ............62 Answer a Selective Call ............62 Initiate a Selective Call .............
  • Page 10 Contents Site Trunking ................93 Site View and Change ..............94 Time and Date .................95 Helpful Tips ....... . . 97 Radio Care ..................97 Cleaning ..................98 Handling ..................99...
  • Page 12 Contents Notes viii...
  • Page 13: General Radio Operation

    General Radio Operation Notations Used in This Manual Throughout the text in this publication, you will notice the use of WARNINGS, Cautions, and Notes. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.
  • Page 14: Your Xts 5000 Model Iii Radio

    General Radio Operation Your XTS 5000 Model III Radio MAEPF-27193-A...
  • Page 15: Programmable Controls

    General Radio Operation Physical Features of the XTS 5000 Model III Radio Table 2: Physical Features No. Feature Page No. Feature Page 1 Antenna 8 Home Button 2 On/Off/Volume Control 9 Battery Knob 3 LED 10 Keypad 4 Microphone 11 App Button 5 PTT (Push-to-Talk) 12 Display Button...
  • Page 16: Display

    General Radio Operation Table 3: Programmable Features Feature Page Feature Page Feature Page Call Alert Phone Selective Call Call Response PL Defeat Site Lock/ Unlock Channel Private Call Site Search Dynamic Priority Repeater/Direct Smart Battery Emergency Reprogram Status Request Keypad Mute Scan List TX Power Level Programming...
  • Page 17: Backlight

    General Radio Operation Backlight If poor light conditions make the display, keypad, or channel numbers (around the 16-Position Select knob) difficult to read, turn on the radio’s backlights by pressing the preprogrammed Light button. These lights will remain on for a preprogrammed time before they turn off automatically, or you can turn them off immediately by pressing the Light button again.
  • Page 18 General Radio Operation Table 4: Status Symbols (Continued) Symbol Indication Page No. Talkaround • On = you are talking directly to another radio, not through a repeater, during conventional operation only • Off = you are talking through a repeater Monitor (Carrier Squelch) 26, 33, The selected channel is being monitored...
  • Page 19: Menu Entry (Softkey)

    General Radio Operation Menu Entry (Softkey) The bottom row of the display contains one to three menu entries (also known as softkeys). The menu entries allow you to select one of several menus to access the radio’s features. The menu entries are accessed through the Menu Select buttons.
  • Page 20: Menu Entry Features

    General Radio Operation Menu Entry Features Table 5: Menu Entries Menu Menu Feature Page Feature Page Entry Entry BATT PHON Smart Battery Phone CALL PROG Private Call / 59/63 Editing Selective Call CHAN PSWD Channel Selection Password CLCK Time/Date TX Power Level REKY Repeater/Direct Rekey Request...
  • Page 21: 4-Way Navigation Button

    General Radio Operation 4-Way Navigation Button This button is used to scroll through the radio’s lists or items in the display, or both. Keypad The 3 x 4-key alphanumeric keypad provides an interface to your radio’s features. The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits.
  • Page 22: Led Indicators

    General Radio Operation Table 6: Keypad Characters (Continued) Number of times the key is pressed LED Indicators The LED on top of the radio indicates the radio’s operating status: Table 7: LED Indicators LED Indicator What it Means Radio transmitting Flashing red •...
  • Page 23: Alert Tones

    General Radio Operation Alert Tones An alert tone is a sound or group of sounds. Your radio uses alert tones to inform you of your radio’s conditions. The following table lists these tones and when they occur. Table 8: Alert Tones You Hear Tone Name Heard...
  • Page 24 General Radio Operation Table 8: Alert Tones (Continued) You Hear Tone Name Heard Valid Key- when correct key is pressed Press Radio Self-Test when radio passes its power-up Pass self test Clear Voice at beginning of a non-coded Short, communication Medium- Priority when activity on a priority channel...
  • Page 25 General Radio Operation Table 8: Alert Tones (Continued) You Hear Tone Name Heard Fast Ringing when system is searching for target of Private Call Enhanced Call when waiting for target of Private Ringing Sent Call to answer the call Phone Call when a land-to-mobile phone call is Received received...
  • Page 26: Standard Accessories

    Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a list of Motorola-authorized batteries available for use with your XTS 5000 radio, see “Batteries and Battery Accessories” on page 105.
  • Page 27 General Radio Operation Attach the Battery With the radio turned off, insert the top edge of the battery into the radio’s frame as shown. Rotate the battery toward the radio and press down until the battery clicks into place. Remove the Battery With the radio turned off, press the release button on the bottom of the battery until...
  • Page 28: Smart Battery Status

    General Radio Operation Smart Battery Status This feature lets you view the status of your Smart Battery. Use the Menu Press U to find BATT. BATT Press D, E, or F directly CAPACITY below BATT. INIT 10/01 EST CHGS Note: If a Smart Battery is not SMART BATT powering your radio: DATA NOT...
  • Page 29: Antenna

    General Radio Operation Antenna For information regarding available antennas, see page 103. Attach the Antenna With the radio turned off, turn the antenna clockwise to attach it to the radio. Remove the Antenna With the radio turned off, turn the antenna counter-clockwise to remove it from the radio.
  • Page 30: Belt Clip

    General Radio Operation Belt Clip Attach the Belt Clip Align the grooves of the belt Grooves clip with those of the battery. Slots Battery Battery Press the belt clip downward until you clear a click. Slots Battery Battery Remove the Belt Clip Use a flat-bladed object to press the belt clip tab away Metal...
  • Page 31: Universal Connector Cover

    General Radio Operation Universal Connector Cover The universal connector is located on the antenna side of the radio. It is used to connect accessories to the radio. Note: To prevent damage to the connector, shield it with the connector cover when not in use. Remove the Universal Connector Cover Insert a flat-bladed screwdriver into the area...
  • Page 32: Radio On And Off

    General Radio Operation Radio On and Off Turn the Radio On Turn the On/Off/Volume Control knob clockwise. Note: If the power-up test is SELF TEST successful, you briefly see SELF TEST, then the home display. If the power-up test is ERROR XX/YY unsuccessful, you see ERROR XX/YY.
  • Page 33: Zones And Channels

    General Radio Operation Zones and Channels A zone is a grouping of channels. A channel is a group of radio characteristics, such as transmit/receive frequency pairs. Before you use your radio to receive or send messages, you should select the zone and channel. Select a Zone Use the Menu Press U to find ZONE.
  • Page 34: Select A Channel

    General Radio Operation Note: If the zone you selected FIRE UNPROGRAMMED DISP NW is unprogrammed, repeat step 1. Press h to confirm the FIRE DISP NW displayed zone and channel. Select a Channel Consult a qualified radio technician for the right choice between the following methods: Method 1: Use the Preprogrammed 16-Position Select Knob After the zone you want is...
  • Page 35 General Radio Operation Note: If the channel you UNPROGRAMMED selected is unprogrammed, repeat step 3. Press h to confirm the DISP SE displayed zone and channel. Press the PTT button to transmit on the displayed zone/channel. ASTRO XTS 5000 Model III...
  • Page 36: Receive / Transmit

    General Radio Operation Receive / Transmit Radio users who switch from analog to digital radios often assume that the lack of static on a digital channel is an indication that the radio is not working properly. This is not the case. Digital technology quiets the transmission by removing the “noise”...
  • Page 37: Use The Preprogrammed Monitor Button

    General Radio Operation Adjust the Volume Control knob if necessary. Adjust Level Release the Volume Set button. Press and hold the PTT button to transmit. The LED lights RED while transmitting. Release the PTT button to receive (listen). Use the Preprogrammed Monitor Button Turn the radio on and select the desired zone and channel.
  • Page 38: Conventional Mode Operation

    General Radio Operation Conventional Mode Operation Your radio may be programmed to receive Private-Line® (PL) calls. Momentarily press the Monitor button to listen for activity. The Carrier Squelch indicator is displayed. Press and hold the Monitor button to set continuous monitor operation.
  • Page 39: Common Radio Features

    Common Radio Features Selectable Power Level This feature lets you select the power level at which your radio will transmit. The radio will always turn on to the default setting. This feature must be preprogrammed by a qualified radio technician. Select LOW for a shorter transmitting distance and to conserve •...
  • Page 40: Use The Preprogrammed Transmit Power Level Switch

    Common Radio Features Use the Preprogrammed Transmit Power Level Switch Move the TX Power Level switch to the Low Power position. The power level is set to Low. Move the TX Power Level switch to the HIgh Power position. The power level is set to High.
  • Page 41: Radio Lock

    Common Radio Features Radio Lock This feature changes your radio to a more robust security system that protects the use of the secure encryption keys. If this feature is enabled in your radio by a qualified radio technician, when you turn the radio on, you see RADIO LOCKED.
  • Page 42: Change Your Password

    Common Radio Features Change Your Password Press U to find PSWD. PSWD Press D, E, or F directly OLD PASSWORD below PSWD. Enter the old password. -------- Press D, E, or F directly NEW PASSWORD below SEL. Enter the new password. -------- Press D, E, or F directly below SEL.
  • Page 43: Enable Or Disable The Radio Lock Feature (Secure Radios Only)

    Common Radio Features Enable or Disable the Radio Lock Feature (Secure Radios Only) This feature (programmable by a qualified radio technician) allows you to enable or disable the radio lock feature. Press U to find LOGF. LOGF Press D, E, or F directly PSWD ENABLD below LOGF.
  • Page 44: Mute Or Unmute Keypad Tones

    Common Radio Features Mute or Unmute Keypad Tones You can turn the keypad tones on or off. Use the Menu Press U to find MUTE. MUTE Press D, E, or F TONES OFF directly below MUTE. The current state is shown. TONES ON Press D, E, or F directly below OFF or ON.
  • Page 45: Conventional Squelch Operation

    Common Radio Features Conventional Squelch Operation Analog Options Tone Private Line (PL), Digital Private-Line (DPL), and carrier squelch can be available (preprogrammed) per channel. When in This condition occurs Carrier squelch (C) You hear all traffic on a channel. PL or DPL The radio responds only to your messages.
  • Page 46: Defeat

    Common Radio Features PL Defeat With this feature, you can override any coded squelch (DPL or PL) that might be preprogrammed to a channel. Place the preprogrammed PL Defeat switch in the PL Defeat position. You can now hear any activity on the channel.
  • Page 47: Time-Out Timer

    Common Radio Features Time-out Timer The time-out timer turns off your radio’s transmitter. The timer is set for 60 seconds at the factory, but it can be programmed from 0 to 7.75 minutes (465 seconds) by a qualified radio technician. Hold down the PTT button •...
  • Page 48: Emergency

    Common Radio Features Emergency If the top (orange) button is programmed to send an emergency signal, then this signal overrides any other communication over the selected channel. Your radio can be programmed for the following: • Emergency Alarm • Emergency Call •...
  • Page 49: Send An Emergency Call

    Common Radio Features When you receive the ACK RECEIVED dispatcher’s acknowledgment, you see • Four tones ACK RECEIVED, four tones • Alarm ends sound, the alarm ends, and • Radio exits emergency the radio exits the emergency mode. If no acknowledgement is NO ACKNOWLDG received, you see NO ACKNOWLDG, the alarm...
  • Page 50: Send A Silent Emergency Alarm

    Common Radio Features With your radio turned on, EMERGENCY press the Emergency button.The current zone/ • Short tone channel is displayed alternately with EMERGENCY, and a short, medium-pitched tone sounds. Note: To exit emergency at any time, press and hold the Emergency button for about a second.
  • Page 51: Emergency Keep-Alive

    Common Radio Features The silent emergency state • Press and hold Emergency button continues until you: Press and hold the Emergency button for about • Press and release the PTT a second to exit the button emergency state. Press and release the PTT button to exit silent emergency and enter regular dispatch or emergency call.
  • Page 52: Lists

    Common Radio Features Lists You can use lists to store frequently used numbers and associate them with names. There are four list types: • Call • Page • Phone • Scan View a List Press U to find VIEW. VIEW Press D, E, or F directly below VIEW.
  • Page 53: Edit A Call, Page, Or Phone List Number

    Common Radio Features Edit a Call, Page, or Phone List Number Use the Menu Press U to find PROG. PROG Press D, E, or F CALL directly below PROG. You see PAGE PHON the lists that can be changed. Press D, E, or F FIRE CHIEF p directly below the name of the 701234...
  • Page 54: Edit A Call, Page, Or Phone List Name

    Common Radio Features Press D, E, or F directly below SAVE to save your change. Return to step 4 to make more changes. Press h to return to the home display. Edit a Call, Page, or Phone List Name Use the Menu Press U to find PROG.
  • Page 55: Edit A Scan List

    Common Radio Features Press D, E, or F GUARD_ p directly below NAME. The 704444 SAVE blinking cursor shows the location of the character to be added. Press V to erase characters. (If you erase the 704444 entire name and press V or SAVE U, you exit editing without saving your changes.) Press...
  • Page 56 Common Radio Features Press D, E, or F FIRE DISP NW p directly below SCAN. You see the first list member. p (flashing) indicates the programming mode. Press V or U to find the member you want to change. Press D, E, or F directly below SEL or DEL or RCL.
  • Page 57 Common Radio Features Press V or U to select more channels to be added or deleted. Use the keypad to go directly to additional channels to be added or deleted. Use the 16-Position Select knob to select additional channels to be added or deleted.
  • Page 58 Common Radio Features Press the Select button once or no icon to add the currently displayed channel to the scan list. AND/OR Press the Select button one or more times to change the scan list status symbol of the currently displayed channel. Note: The maximum number of members for a trunking priority monitor scan list is 15;...
  • Page 59 Common Radio Features Press h to exit scan list programming and return to the home display. Use the Preprogrammed Scan List Programming Switch and the Menu Move the Scan List FIRE DISP NW p Programming switch to the Programming position. You see the first list member.
  • Page 60 Common Radio Features = this channel is in the scan list as a non-priority channel. = this channel is in the scan list as the priority 2 channel. (dot flashing) = this channel is in the scan list as the priority 1 channel.
  • Page 61 Common Radio Features Press V or U to find the member you want to change. Press the Select button once or no icon to add the currently displayed channel to the scan list. AND/OR Press the Select button one or more times to change the scan list status symbol of the currently displayed channel.
  • Page 62 Common Radio Features You can use the 16-Position Select knob to select another scan list member. Move the Scan List Programming switch out of the Programming position.
  • Page 63: Scan

    Common Radio Features Scan The scan feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels. Your radio can have up to 32 different scan lists. These lists must be preprogrammed by a qualified radio technician. •...
  • Page 64: Delete A Nuisance Channel

    Common Radio Features Delete a Nuisance Channel When the radio scans to a channel that you do not wish to hear (nuisance channel), you can temporarily delete the channel from the scan list. When the radio is locked onto the channel to be deleted, press the preprogrammed Nuisance Delete button.
  • Page 65: Conventional Scan Only

    Common Radio Features Conventional Scan Only Make a Dynamic Priority Change While the radio is scanning, the dynamic priority change feature lets you temporarily change any channel in a scan list (except the priority- one channel) to the priority-two channel. The replaced priority-two channel becomes a non-priority channel.
  • Page 66: Telephone Calls (Trunking Only)

    Common Radio Features Telephone Calls (Trunking Only) Use your radio to make calls similar to standard phone calls. A landline phone can be used to call a radio, or a radio can be used to call a landline phone. Quick Access (One-Touch) If your radio is preprogrammed for Quick Access (One-Touch) Phone Call, you can make a call to one preprogrammed phone number without having to select the feature or a phone number.
  • Page 67: Answer A Phone Call

    Common Radio Features Answer a Phone Call Use the preprogrammed Call Response button to answer a call. When a phone call is • Telephone-type ringing received, you hear a • Flashing GREEN LED telephone-type ringing, the PHONE CALL LED flashes GREEN, the call received symbol ( ) flashes, and PHONE CALL is...
  • Page 68: Select A Phone Number

    Common Radio Features Select a Phone Number Use the Menu Press U to find the phone POLICE number you want. 555-8523 LNUM Note: Press LNUM to go to the last number dialed. Go to “Make a Phone Call”, below. Use the Keypad Use the keypad to enter the POLICE phone number you want.
  • Page 69 Common Radio Features Table 9: Phone Call Display and Alert Prompts When you press the PTT button NO PHONE and the phone system is not available, you hear a long tone. • A long tone Press h to hang up. The radio returns to the home display.
  • Page 70: Private Calls (Trunking Only)

    Common Radio Features Private Calls (Trunking Only) These one-to-one calls between two radios are not heard by others in the current talkgroup. The calling radio automatically verifies that the receiving radio is active on the system and can display the caller’s ID. Quick Access (One-Touch) If your radio is preprogrammed for Quick Access (One-Touch) Private Call, you can make a call to one preprogrammed ID number without...
  • Page 71: Answer A Private Call

    Common Radio Features Answer a Private Call Use the preprogrammed Call Response button to answer a call. When a Private Call is • Two tones received, you hear two alert • Flashing GREEN LED tones, the LED flashes CALL RECEIVD GREEN, the call received symbol ( ) flashes, and...
  • Page 72: Select An Id Number

    Common Radio Features Go to “Select an ID Number”, • Use the Menu below. • Use the Keypad Go to “Make a Private Call” on page 61. Select an ID Number Use the Menu Press U to find the ID FIRE CHIEF number you want.
  • Page 73: Make A Private Call

    Common Radio Features Make a Private Call Press the PTT button to start the Private Call. The called ID is momentarily FIRE CHIEF displayed, then you see ID: 701234 PLEASE WAIT. PLEASE WAIT When you are connected, you FIRE CHIEF see the called ID.
  • Page 74: Selective Calls (Astro Conventional Only)

    Common Radio Features Selective Calls (ASTRO Conventional Only) A Selective Call is used to call a select individual. It is intended to provide privacy and to eliminate the annoyance of having to listen to conversations that are of no interest to you. Quick Access (One-Touch) If your radio is preprogrammed for Quick Access (One-Touch) Selective Call, you can make a call to one preprogrammed ID number...
  • Page 75: Initiate A Selective Call

    Common Radio Features Press h to hang up and return to the home display. Initiate a Selective Call Press U to find CALL. CALL Press D, E, or F ID: 702345 directly below CALL. You see LIST the last transmitted or received ID number.
  • Page 76: Make A Selective Call

    Common Radio Features Use the Keypad Use the keypad to enter the FIRE CHIEF ID number you want. ID: 701234 LNUM Note: Press LNUM to go to the last number dialed. Go to “Make a Selective Call”, below. Make a Selective Call Press the PTT button to start the Selective Call.
  • Page 77: Call Alert Paging

    Common Radio Features Call Alert Paging Call Alert allows your radio to work like a pager. Even if other users are away from their radios, or if they are unable to hear their radios, you can still send them a Call Alert page. You can also verify if a radio is active on the system.
  • Page 78: Answer A Call Alert Page

    Common Radio Features Press h or the Call Response button to hang up and return to the home display. Answer a Call Alert Page When a Call Alert page is • Four repeating alert tones received, you hear four • Flashing GREEN LED repeating alert tones, the PAGE RECEIVD...
  • Page 79: Initiate A Call Alert Page

    Common Radio Features Initiate a Call Alert Page Press U to find PAGE. PAGE Press D, E, or F FIRE CHIEF directly below PAGE. ID: 701234 LIST If an individual Call Alert page was last transmitted or received, you see the individual ID number.
  • Page 80: Select An Id Number

    Common Radio Features Select an ID Number Use the Menu Press U to find the ID FIRE CHIEF number you want. ID: 701234 LNUM Note: Press LNUM to go to the last number dialed. Go to “Send a Call Alert Page”, below.
  • Page 81 Common Radio Features If an individual Call Alert NO ACKNOWLDG page is not acknowledged, you see NO ACKNOWLDG. If a group Call Alert page is not acknowledged, you do not see NO ACKNOWLDG. The radio will merely exit Call Alert and return to normal operation.
  • Page 82: Conventional Talkgroup Calls (Conventional Operation Only)

    Common Radio Features Conventional Talkgroup Calls (Conventional Operation Only) Talkgroup Call lets you define a group of conventional system users so that they can share the use of a conventional channel. Encryption keys are slaved to talkgroups. When talkgroups are enabled, encryption keys are changed by changing the active talkgroup.
  • Page 83 Common Radio Features If the encryption key that is ILLEGAL KEY slaved to the new talkgroup is not allowed, you see ILLE- GAL KEY and hear a • Momentary key fail tone momentary key fail tone. Press h or the PTT button, or turn the 16-Position Select knob to exit.
  • Page 84: Status Calls (Astro 25 Trunking Only)

    Common Radio Features Status Calls (ASTRO 25 Trunking Only) You can send data calls to the dispatcher about a predefined status. Each status can have up to a 12-character name. A maximum of eight status conditions is possible. Send a Status Call Use the Menu Press U to find STS.
  • Page 85 Common Radio Features Press h to go to the home display Note: No traffic is heard on trunked channels while Status Calls is selected. If the radio detects no Status Call activity for six seconds, an alert tone sounds until h or the PTT button is pressed. Use the Preprogrammed Status Button Press the Status button.
  • Page 86 Common Radio Features Note: No traffic is heard on trunked channels while Status Calls is selected. If the radio detects no Status Call activity for six seconds, an alert tone sounds until the PTT button is pressed.
  • Page 87: Repeater Or Direct Operation

    Common Radio Features Repeater or Direct Operation Also known as “talkaround operation,” DIRECT lets you bypass the repeater and connect directly to another radio. The transmit and receive frequencies are the same. REPEATER operation increases radio’s range by connecting with other radios through a repeater.
  • Page 88 Common Radio Features Use the Preprogrammed Repeater/Direct Switch Place the Repeater/Direct switch in either the Repeater or the Direct position. If DIR is selected, the display shows...
  • Page 89: Smart Ptt (Conventional Only)

    Common Radio Features Smart PTT (Conventional Only) Smart PTT is a per-channel, programmable feature used in conventional radio systems to keep radio users from talking over other radio conversations. When smart PTT is enabled in your radio, you will not be able to transmit on an active channel.
  • Page 90 Common Radio Features...
  • Page 91: Special Radio Features

    Secure radio operation provides the highest commercially available level of voice security on both trunked and conventional channels. Unlike other forms of security, Motorola digital encryption provides signaling that makes it virtually impossible for others to decode any part of an encrypted message.
  • Page 92: Managing Encryption

    Special Radio Features Managing Encryption Key Loading Refer to the key-variable loader (KVL) manual for equipment connections and setup. Attach the KVL to your radio. KEYLOADING When it is attached, the display will show KEYLOADING, and all other radio functions, except for power down, backlight, and volume, will be locked out.
  • Page 93 Special Radio Features such as dynamic regrouping, failsoft, or emergency talkgroup. You can have operator-selectable key erasure. Key Selection Press U until KEY appears on the display. Press D, E, or F HW KEY 1 directly below KEY. The PSET ABRT display changes to show the last user-selected and stored...
  • Page 94 Special Radio Features Press h, the PTT button, the ABRT menu selection, or turn the 16-Position Select knob to exit this menu. Note: If the selected key is KEY FAIL erased, KEY FAIL will be displayed and a momentary keyfail tone will be generated.
  • Page 95 Special Radio Features Press D, E, or F directly below the desired keyset. Enter the number of the desired keyset using the keypad. To save the newly selected keyset, press the button directly below SEL. The radio will then exit keyset selection and return to the home display.
  • Page 96 Special Radio Features Key Zeroization This enables the user to erase all or selected encryption keys. Use the Menu Press U until the display ERAS shows ERAS. Press D, E, or F directly below ERAS. The SNGL ABRT display shows the last user- selected and stored encryption key, and the available menu selections:...
  • Page 97 Special Radio Features Press D, E, or F directly below the desired menu selection. Press V or U to find the desired encryption key. The display shows the selected key, and the available menu selections shown in step 2. Press D, E, or F directly below the desired menu selection.
  • Page 98 Special Radio Features Use the Buttons Note: This is the method used for erasing the single key in radios with the single-key option, and for erasing all keys in radios with the multikey option. With the radio on, press and hold the Top Side button;...
  • Page 99 Special Radio Features Over-the-Air Rekeying (Rekey Request) (ASTRO Conventional Only) The over-the-air rekeying (OTAR) feature allows the dispatcher to reprogram the encryption keys in the radio remotely. The dispatcher performs the rekey operation upon receiving a rekey request from the user.
  • Page 100: Digital Ptt Id

    Special Radio Features Digital PTT ID Receive This feature allows you to see the radio ID number of the radio you are currently receiving. This ID can be a maximum of eight characters and can be viewed by both the receiving radio and the dispatcher. Transmit Your radio’s ID number is automatically sent every time the PTT button is pressed.
  • Page 101: View Your Radio's Id Number

    Special Radio Features View Your Radio’s ID Number Use the Menu Press U to find CALL or CALL PAGE PAGE. Press D, E, or F directly below CALL or PAGE. Press V. MY ID: 701111 Use the Preprogrammed Call or Page Button Press the Call or Page button.
  • Page 102: Dynamic Regrouping (Trunking Only)

    Special Radio Features Dynamic Regrouping (Trunking Only) The dynamic regrouping feature lets the dispatcher temporarily reassign selected radios to a single special channel so they can communicate with each other. This feature is typically used during special operations and is enabled by a qualified radio technician. You will not notice whether your radio has this feature enabled until a dynamic regrouping command is sent by the dispatcher.
  • Page 103 Special Radio Features If you hear one beep - Press the PTT button to send the reprogram request again. - Press h to cancel and return to the home display. If you hear five beeps, the reprogram request was acknowledged by the dis- patcher.
  • Page 104: Select Enable / Disable

    Special Radio Features If you hear one beep • One beep - Press the PTT button to send the reprogram request again - Press h to hang up and return to the home display. If you hear five beeps, the •...
  • Page 105: Trunking System Controls

    Special Radio Features Trunking System Controls Failsoft The failsoft system ensures continuous radio communications during a trunked system failure. If a trunking system fails completely, the radio goes into failsoft operation and automatically switches to its failsoft channel. During failsoft operation: Your radio transmits and receives FAILSOFT in conventional operation on a...
  • Page 106: Site Lock

    Special Radio Features Site Lock This feature allows your radio to lock onto a specific site and not roam among wide-area talkgroup sites. This feature should be used with caution, since it inhibits roaming to another site in a wide-area system.
  • Page 107: Site Trunking

    Special Radio Features Press and hold the Site Lock/ Unlock button to find the desired lock state, SITE UNLOCKD or SITE LOCKED. Site Trunking If the zone controller loses communication with any site, that site reverts to site trunking. You see the currently selected SITE TRUNKNG zone/channel combination and SITE TRUNKNG.
  • Page 108: Site View And Change

    Special Radio Features Site View and Change You can view the number of the current site or force your radio to change to a new one. View the Current Site Press the preprogrammed Site Search button. SITE 2 The display momentarily shows the name of the current site and its corresponding received signal strength indica-...
  • Page 109: Time And Date

    Special Radio Features Time and Date Using this special feature, you can program the time and date as you might with other electronic devices. The clock display is enabled by a qualified radio technician. The default time setting is a 12-hour 12HR 00:00AM clock.
  • Page 110 Special Radio Features Press U one or more times 24HR 03:54AM to move to an item you wish to MDY 03/07/02 change. SAVE Press X or Y to change the 24HR 03:58AM selected item. MDY 03/07/02 SAVE Press U one or more times to 24HR 03:58AM move to an item in the date MDY 03/07/02...
  • Page 111: Helpful Tips

    Motorola details the disassembly, test, and reassembly procedures along with necessary test equipment needed to inspect, maintain and troubleshoot radio seals in the radio’s service manual.
  • Page 112: Cleaning

    Helpful Tips • If the radio has been submerged in water, shake the radio well so that any water that may be trapped inside the speaker grille and microphone port can be removed. Otherwise, C a u t i o n the water will decrease the audio quality of the radio.
  • Page 113: Handling

    Service Proper repair and maintenance procedures will assure efficient operation and long life for this product. A Motorola maintenance agreement will provide expert service to keep this and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola to support maintenance services.
  • Page 114: Battery

    25% discharge, will last even longer. Charging the Battery Motorola batteries are designed specifically to be used with a Motorola charger and vice-versa. Charging in non-Motorola equipment may lead to battery damage and void the battery warranty.
  • Page 115: Battery Recycling And Disposal

    Contact your local waste management agency for specific requirements and information in your area. Motorola fully endorses and encourages the recycling of NiCd batteries. In the U.S. and Canada, Motorola participates in the ASTRO XTS 5000 Model III...
  • Page 116 Helpful Tips nationwide Rechargeable Battery Recycling Corporation (RBRC) program for NiCd battery collection and recycling. Many retailers and dealers participate in this program. For the location of the drop-off facility closest to you, access RBRC's Internet web site at www.rbrc.com or call 1-800-8-BATTERY. This internet site and telephone number also provide other useful information concerning recycling options for consumers, businesses, and governmental agencies.
  • Page 117: Antenna

    Helpful Tips Antenna Radio Operating Frequencies Before installing the antenna, make sure it matches your radio’s operating frequency. Antennas are frequency sensitive and are color coded according to their frequency range. The color code indicator is located in the center of the antenna’s base.
  • Page 118 Helpful Tips Approx. Insulator Frequency Antenna Length Antenna Type Color Range Kit No. Code 800MHz WHITE 806-870 MHz NAF5042 Stubby, Quarterwave 700/800MHz 178 GREEN 764-870 MHz NAF5080 Whip...
  • Page 119: Accessories

    Accessories Motorola provides the following approved accessories to improve the productivity of your XTS 5000 portable two-way radio. Antennas NAD6563 136-174 MHz helical NAD6566 136-150.8 MHz helical NAD6567 150.8-162 MHz helical NAD6568 162-174 MHz helical NAE6546 380-435 MHz helical NAE6547...
  • Page 120: Carry Accessories

    Accessories NTN8297 1525 mAh NiCd Intrinsically Safe (FM) Ruggedized NTN8299 1700 mAh NiMH Intrinsically Safe (FM) NTN8610 1650 mAh Li Ion NTN8923 1800 mAh NiMH ultra-capacity (non FM) RNN4006 3000 mAh NiMH (non FM) RNN4007 3000 mAh NiMH Intrinsically Safe (FM) NTN9177 Battery holder, clamshell, black (requires 12AA alkaline batteries)
  • Page 121: Carry Cases

    Accessories Carry Cases NTN8380 Case, hard leather high-activity (includes swivel belt loop and T-strap), 2.5" belt loop, for Model II and III radios NTN8381 Case, hard leather high-activity (includes swivel belt loop and T-strap), 3.0" belt loop, for Model II and III radios NTN8382 Case (includes belt loop and T-strap), for Model II...
  • Page 122: Surveillance Accessories

    Accessories Surveillance Accessories Earpieces BDN6664 Earpiece with standard earphone, beige BDN6665 Earpiece with extra-loud earphone (exceeds OSHA limits), beige BDN6666 Earpiece with volume control, beige BDN6667 Earpiece, mic and PTT combined, beige BDN6668 Earpiece, mic and PTT separate, beige BDN6669 Earpiece, mic and PTT combined, with extra-loud earphone (exceeds OSHA limits), beige BDN6670...
  • Page 123: Headsets And Headset Accessories

    Accessories Headsets and Headset Accessories BDN6635 Heavy-duty VOX headset with noise-canceling boom mic (requires BDN6673 adapter) BDN6636 Heavy-duty VOX headset with throat mic (requires BDN6673 adapter cable) BDN6645 Noise-canceling boom mic headset with PTT on earcup BDN6673 Headset adapter cable (for use with BDN6635, BDN6636, and BDN6645) BDN6676 3.0 mm threaded adapter jack...
  • Page 124: Speaker, Remote Speaker And Public Safety Microphones

    Accessories BDN6708 PTT interface module (for use with BDN6641, BDN6677, and BDN6678) Speaker, Remote Speaker and Public Safety Microphones NMN6191 RSM noise-canceling (includes 6.0' coiled cord assembly, 3.5mm earjack, swivel clip, quick disconnect) NMN6193 Remote speaker mic NMN6247* Public safety mic with straight cord, 30" NMN6250* Public safety mic with straight cord, 24"...
  • Page 125: Switches

    Accessories Switches 0180300E83 Remote PTT body switch for EMS NTN7660 Tilt / man down switch NTN8327 External RF switch Vehicular Adapters Accessories HMN4069 Next-generation mobile mic HSN1006 Speaker, 6-watt NKN6455 Cable, 6-watt speaker NTN1606 Vehicular adapter, BNC, open face NTN1607 Vehicular adapter, BNC, closed face NTN8560 Vehicular adapter, mini-U, open face...
  • Page 126 Accessories Notes...
  • Page 127: Glossary

    ASTRO 25 Trunking Motorola standard for wireless digital trunked communications. ASTRO Motorola standard for wireless analog or Conventional digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list.
  • Page 128 Glossary Conventional Typically refers to radio-to-radio communications, sometimes through a repeater (see Trunking). Conventional Scan A scan list that includes only conventional List channels. Cursor A visual tracking marker (a blinking line) that indicates a location on the display. Deadlock Displayed by the radio after three failed attempts to unlock the radio.The radio must be powered off and on prior to another...
  • Page 129 Glossary Key-variable loader: A device for loading encryption keys into the radio. Liquid crystal display. Light-emitting diode. Menu Entry A software-activated feature shown at the bottom of the display — selection of these features is controlled by the , and buttons.
  • Page 130 Glossary Private A feature that lets you have a private (Conversation) Call conversation with another radio user in the group. Private Line (PL) A sub-audible tone that is transmitted such that only receivers decoding the tone will receive it. Programmable Refers to a radio control that can have a radio feature assigned to it.
  • Page 131 Glossary Status Calls Pre-defined text messages that allow the user to send a conditional message without talking. Tactical/Non-revert The user will talk on the channel that was selected before the radio entered the emergency state. Talkaround Bypass a repeater and talk directly to another unit for easy local unit-to-unit communications.
  • Page 132 Glossary Notes...
  • Page 133: Commercial Warranty

    Product Accessories One (1) Year Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
  • Page 134 Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by Motorola through one of its authorized warranty service locations. If you first contact the company...
  • Page 135 Commercial Warranty which sold you the Product, it can facilitate your obtaining warranty service. You can also call Motorola at 1-888-567-7347 US/Canada. V. WHAT THIS WARRANTY DOES NOT COVER: A) Defects or damage resulting from use of the Product in other than its normal and customary manner.
  • Page 136 A) that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim; B) that MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and C) should the Product or parts become, or in MOTOROLA’s...
  • Page 137 Commercial Warranty the use of ancillary equipment or software not furnished by MOTOROLA which is attached to or used in connection with the Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of patents by the Product or any parts thereof.
  • Page 138 Commercial Warranty Notes...
  • Page 139: Index

    Index Numerics belt clips ........ 106 belt loops ......106 4-way navigation button ....9 carry cases ......107 charging the battery ....14 common radio features ....27 accessories .......105 conventional alert tones ........11 mode operation ....... 26 antenna ........17 squelch operation radio operating frequencies ...103 analog options .....
  • Page 140 Index key loading ......78 key selection ......79 notations used in this manual ..1 key zeroization ......82 use the buttons ....84 use the menu .......82 out-of-range ........ 91 keyset selection .......80 managing .........78 multikey ........78 OTAR ........85 phone call display and alert use the menu .......85 prompts ........
  • Page 141 Index belt clip ........18 use the keypad ....64 universal connector cover ..19 use the menu ...... 63 repeater or direct operation ..74 send reprogram request ......88 a status call use the preprogrammed reprogram use the menu ...... 72 request button ......89 use the preprogrammed status request a new dynamic regrouping button .......
  • Page 142 Index select a phone number use the keypad ....56 vehicular adaptors use the menu .......56 accessories ......111 time-out timer ......35 view your radio’s ID number trunking system controls .....91 use the menu ......87 turn use the preprogrammed call or scan on or off page button ......
  • Page 144 Motorola, Inc. 8000 West Sunrise Boulevard Ft. Lauderdale, FL 33322 MOTOROLA, the Stylized M Logo, and ASTRO are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2001, 2002, and 2003.

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