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ENGLISH
User Guide
LG-D390n
www.lg.com
MFL00000000 (1.0)

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Summary of Contents for LG LG-D390

  • Page 1 ENGLISH User Guide LG-D390n www.lg.com MFL00000000 (1.0)
  • Page 2 Copyright ©2014 LG Electronics, Inc. All rights reserved. LG and • the LG logo are registered trademarks of LG Group and its related entities. All other trademarks are the property of their respective owners.
  • Page 3 Third-party or manufacturers belt-clips, holsters, similar...
  • Page 4: Table Of Contents

    Table of contents For Your Safety............4 Calls ..............39 Making a call ..........39 Safety instructions ..........9 Calling your contacts ........39 Answering and rejecting a call......39 Important notice ..........15 Adjusting the in-call volume ......39 Making a second call ........40 Getting to know your phone ......19 Viewing your call logs ........40 Phone overview ..........19 Call settings ............40...
  • Page 5 Syncing with other devices ......55 Settings .............56 WIRELESS NETWORKS ........56 DEVICE ............58 PERSONAL ............60 SYSTEM ............62 PC software (LG PC Suite) ........63 Phone software update ........65 Phone software update........65 About this user guide ........66 About this user guide ........66 Trademarks .............66...
  • Page 6: For Your Safety

    For Your Safety Important Information This user’s guide contains important information about the use and operation of this phone. Read all information carefully for optimal performance and to avoid any damage or misuse of the phone. Any changes or modifications not expressly approved in this user’s guide could void your warranty for this equipment. Before you begin Safety Guidelines WARNING! To reduce the possibility of electric shock, do not expose your product...
  • Page 7 • Do not make or answer calls while charging the phone, which can cause a short circuit, electric shock, or fire. • Use only batteries and chargers provided by LG. The warranty does not apply to products provided by other providers.
  • Page 8 Information about the RF exposure from FCC WARNING! Read this information before operating the phone. In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters.
  • Page 9 Cautions for Battery • Do not disassemble or open crush, bend or deform, puncture or shred. • Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. •...
  • Page 10: Safety Instructions

    Safety instructions TIA's Safety Information This includes complete security information on wireless phones from TIA (Telecommunications Industry Association). It's required, for CTIA Certification, the inclusion in the user manual of text covering pacemakers, hearing aids and other medical devices. It's encouraged the use of the remaining TIA language when relevant. Exposure to Radio Frequency Signal Your wireless handheld portable telephone is a lowpower radio transmitter and receiver.
  • Page 11 Phone Operation NORMAL POSITION: Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder. Suggestions for a more efficient operation For your phone to operate most efficiently: • Do not touch the antenna unnecessarily, when the phone is in use. The contact with the antenna affects call quality, and may cause the phone to operate at a higher power level than otherwise would be need.
  • Page 12 turned on; • Not carry the phone in a shirt pocket; • Use the ear opposite to the pacemaker, to minimize the potential interference; • If you have any reason to suspect that interference is taking place, switch off your phone immediately. Hearing Aids Some digital wireless phones may interfere with some hearing aids.
  • Page 13 Airplanes FCC regulations prohibit the use of phones while in the air. Turn off your phone before boarding an airplane. Blasting Areas To avoid interfering with blasting operations, turn your phone off when in a 'blasting area' or in areas with signs that read: 'Turn off two-way radios' .
  • Page 14 • Dispose of your battery properly, or bring it to your wireless provider for recycling. • The battery doesn’t need to be fully discharged before recharging. • Only use LG approved chargers that are specifically made for your phone model, since they are designed to maximize the battery life.
  • Page 15 • Do not switch the phone on/off while it is in your ear. • Repairs under warranty, at LG’s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.
  • Page 16: Important Notice

    Important notice Please read this before you start using your phone! Please check to see whether any problems you encountered with your phone are described in this section before taking the phone in for service or calling a service representative. 1.
  • Page 17 To monitor and control how battery power is being used: > > Apps tab > Settings > About phone > Battery > Battery use. • Battery usage time is displayed on the screen. It tells you how long it has been since you last connected your phone to a power source or, if currently connected, how long the phone was last running on battery power.
  • Page 18 Turn the power off. Press and hold the Power/Lock Key + Volume Down Key on the phone. Release the Power/Lock Key only when the LG logo is displayed, then immediately press and hold the Power/Lock Key again. Release all keys when the Factory data reset screen is displayed.
  • Page 19 WARNING If you perform a Hard Reset, all user applications, user data and DRM licenses will be deleted. Please remember to backup any important data before performing a Hard Reset. 6. Opening and switching applications Multi-tasking is easy with Android, you can keep more than one application running at the same time. There is no need to quit an application before opening another one.
  • Page 20: Getting To Know Your Phone

    Getting to know your phone Phone overview Earpiece Power/Lock Key Switch your phone on/off by pressing • Proximity Sensor and holding this key. • Short press to lock/unlock the screen. Volume keys Front-Facing Camera lens Home key Return to the Home screen from any screen.
  • Page 21 Volume keys • In the Home screen: Control ringer volume. During a call: Control your earpiece volume. • • When playing a song: Control volume Power/Lock key continuously. Earphone Jack Microphone Charger/USB Port NFC touch point Camera lens Flash Battery cover Battery microSD Card slot SIM card slot...
  • Page 22: Installing The Sim Card And Battery

    Installing the SIM card and battery Before you can start exploring your new phone, you'll need to set it up. To insert the SIM card and battery. To remove the battery cover, hold the phone firmly in one hand. With your other hand, lift off the battery cover with your thumbnail as shown in figure.
  • Page 23 Insert the battery into place by aligning the gold contacts on the phone and the battery (1) and pressing it down until it clicks into place (2). Align the battery cover over the battery compartment (1) and press it down until it clicks into place (2).
  • Page 24: Charging Your Phone

    USB cable. WARNING Use only LG-approved chargers, batteries, and cables. When using unapproved chargers or cables, it may cause battery charging delay or pop-up message regarding slow charging. Or, unapproved chargers or cables can cause the battery to explode or damage the device, which are not covered by the warranty.
  • Page 25 To insert a memory card: Insert the memory card into the slot. Make sure the gold contact area is facing downwards. To safely remove the memory card: Touch > Apps tab > Settings > Storage > Unmount SD card. NOTE: Use only compatible memory cards with your phone.
  • Page 26: Locking And Unlocking The Screen

    NOTE: If there is content on your memory card, the folder structure may be different after formatting, as all the files will have been deleted. Locking and unlocking the screen If you do not use the phone for a while, the screen will be automatically turned off and locked. This helps to prevent accidental taps and saves battery power.
  • Page 27: Your Home Screen

    Your Home screen Touch screen tips Here are some tips on how to navigate on your phone. Tap or touch – A single finger tap selects items, links, shortcuts and letters on the on-screen keyboard. Touch and hold – Touch and hold an item on the screen by tapping it and not lifting your finger until an action occurs.
  • Page 28: Extended Home Screen

    Status Bar Shows phone's status information including the time, signal strength, battery status, and notification icons. Widget Widgets are self-contained applications that can be accessed through the Apps screen or on the Home screen or an extended home screen. Unlike a shortcut, the Widget appears as an on-screen application. Application Icons Tap an icon (application, folder, etc.) to open and use it.
  • Page 29: Customizing The Home Screen

    Customizing the Home screen You can customize your Home screen by adding apps, widgets or changing wallpapers. To add items on your Home screen Touch and hold the empty part of the Home screen. In the Add Mode menu, select the item you wish to add. You will then see this added item on the Home screen.
  • Page 30: Returning To Recently-Used Applications

    Returning to recently-used applications Touch . The screen displays a pop-up containing the icons of applications you used recently. Tap an icon to open the application. Or tap to return to your previous screen. Notifications panel Notifications alert you the arrival of new messages, calendar events, and alarms, as well as to ongoing events, such as when you are on a call.
  • Page 31: Opening The Notifications Panel

    Opening the notifications panel Swipe down from the status bar to open the notifications panel. Quick Toggle Area Tap each quick toggle key to turn it on/off. Touch and hold the key to access the settings menu of the function. To see more toggle keys, swipe left or right.
  • Page 32 The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are some of the most common ones. Icon Description Icon Description No SIM card inserted Ringer is silenced No network signal available Vibrate mode is on Airplane mode is on...
  • Page 33: On-Screen Keyboard

    NOTE: The icons location in the status bar may differ according to the function or service. On-screen keyboard You can enter text using the on-screen keyboard. The on-screen keyboard appears automatically on the screen when you need to enter text. To manually display the keyboard, simply tap a text field where you want to enter text.
  • Page 34: Google Account Setup

    Google account setup When you first turn on your phone, you have the opportunity to activate the network, to sign into your Google Account and select how you want to use certain Google services. To set up your Google account: Sign into a Google Account from the prompted set-up screen.
  • Page 35: Connecting To Networks And Devices

    Connecting to Networks and Devices Wi-Fi With Wi-Fi, you can use high-speed Internet access within the coverage of the wireless access point (AP). Enjoy wireless Internet using Wi-Fi, without extra charges. Connecting to Wi-Fi networks To use Wi-Fi on your phone, you need to access a wireless access point or ‘hotspot’. Some access points are open and you can simply connect to them.
  • Page 36: Bluetooth

    You can use Bluetooth to send data by running a corresponding application, but not from the Bluetooth menu as on most other mobile phones. NOTE: LG is not responsible for the loss, interception or misuse of data sent or received via the • Bluetooth wireless feature.
  • Page 37: Sharing Your Phone's Data Connection

    Receive data using the Bluetooth wireless feature > > Apps tab > Settings > set Bluetooth to ON. Tap the Bluetooth menu again and mark the checkbox at the top of the screen to make your phone visible to other devices. NOTE: To select the length of time that your device will be visible, tap >...
  • Page 38: Wi-Fi Direct

    To rename or secure your portable hotspot You can change the name of your phone's Wi-Fi network name (SSID) and secure its Wi-Fi network. > > Apps tab > Settings > Tethering & networks > Wi-Fi hotspot. Tap Set up Wi-Fi hotspot. The Set up Wi-Fi hotspot dialogue box will open.
  • Page 39 Synchronize with Windows Media Player Ensure that Windows Media Player is installed on your PC. Use the USB cable to connect the phone to a PC on which Windows Media Player has been installed. Select the Media device (MTP) option. When connected, a pop-up window will appear on the PC. Open Windows Media Player to synchronize music fi...
  • Page 40: Calls

    Calls Making a call to open the keypad. Enter the number using the keypad. To delete a digit, tap the to make a call. To end a call, tap the End icon TIP! To enter "+" to make international calls, touch and hold Calling your contacts to open your contacts.
  • Page 41: Making A Second Call

    Making a second call During your fi rst call, tap > Add call and dial the number. You can also go to the recently dialled numbers list by tapping Call logs or can search contacts by tapping Contacts and selecting the contact you want to call.
  • Page 42: Contacts

    Contacts Add contacts to your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. Searching for a contact On the Home screen to open your contacts. Tap Search contacts and enter the contact name using the keyboard. Adding a new contact , enter the new contact's number, then tap .
  • Page 43: Creating A Group

    Removing a contact from your favourites list to open your contacts. Tap Favourites, and choose a contact to view its details. Tap the yellow color star to the right corner of the contact's name. The star turns grey color and the contact is removed from your favourites.
  • Page 44: Messaging

    Messaging Your phone combines SMS and MMS into one intuitive, easy-to-use menu. WARNING: LG message should be set up to default SMS app. If not, some message functions will be limited. Sending a message on the Home screen and tap to open a blank message.
  • Page 45: Changing Your Message Settings

    Changing your message settings Your phone message settings are pre-defined, so you can send messages immediately. You can change the settings according to your preferences. Tap the Messaging icon on the Home screen, tap and then tap Settings. •...
  • Page 46: E-Mail

    E-mail You can use the E-mail application to read emails from services like Gmail. The E-mail application supports the following account types: POP3, IMAP and Exchange. Your service provider or system administrator can provide you with the account settings you need. Managing an email account The first time you open the E-mail application, a set-up wizard opens to help you to set up an email account.
  • Page 47: Camera And Video

    Camera and Video To open the Camera application, tap > > Apps tab > Getting to know the viewfinder Flash – Choose from Off , On , Auto Swap camera – Switch between the rear–facing camera lens and the front–facing camera lens. Shot mode –...
  • Page 48: Using The Advanced Settings

    To take a photo, say one of the following words: Cheese, Smile, Whiskey, Kimchi or LG. Sets a delay after the capture button is pressed. This is ideal if you want to be in the photo.
  • Page 49: Once You've Taken A Photo

    Once you've taken a photo Tap the image thumbnail at the bottom of the Camera screen to view the last photo you took. Tap to edit the photo. Tap to send your photo to others or share it via social network services. Tap to delete the photo.
  • Page 50: Gesture Shot

    Gesture shot Take a picture with hand gesture. To take photo, raise your hand until front camera detects it and a box appears on the screen. Using Panorama mode Allows you to take a picture a long way over a wide area of land. Open the Camera application.
  • Page 51: Recording A Quick Video

    Recording a quick video Open the Camera application. Holding the phone, point the lens towards the subject you wish to capture in your video. once to start recording. A red light will appear at the top left corner of the viewfi nder with a timer showing the length of the video. Tap on the screen to stop recording.
  • Page 52: Function

    Function Knock Code You can unlock the screen when screen is off by taping the correct area and sequence. To activate Knock Code feature > > Apps tab > Settings > Lock screen > Select screen lock > Knock Code. This opens a screen that will guide you through how to select the unlock sequence.
  • Page 53: Smart Keyboard

    Smart Keyboard Smart Keyboard recognizes your keyboard input habit and provide your own keyboard quickly inputting without errors.
  • Page 54: Utilities

    Utilities Setting your alarm > > Apps tab > Clock > After you set the alarm, your phone lets you know how much time is left before the alarm will go off. Set Repeat, Snooze duration, Vibration, Alarm sound, Alarm volume, Auto app starter, Puzzle lock and Memo.
  • Page 55: Google

    To Synchronize MS Exchange From the Home Screen, Tap > > Apps tab > Settings. Tap General tab > Accounts & sync > Add account. Tap Microsoft Exchange to create E-mail address and Password. Make sure if you checkmark Sync task. NOTE: MS Exchange may not be supported depending on email server.
  • Page 56: The Web

    The Web Chrome Use Chrome to search for information and browse webpages. > > Apps tab > Chrome. NOTE: This application may not be available, depending on your region and service provider. Viewing webpages Tap the Address field, and then enter a web address or search criteria. Opening a page To go to a new page, tab >...
  • Page 57: Settings

    Settings This section provides an overview of items you can change using your phone's System settings menus. To access the Settings menu: > tap and hold > System settings. - or - > > Apps tab > Settings. WIRELESS NETWORKS <...
  • Page 58 Call forwarding – Choose whether to divert all calls when the line is busy, when there is no answer or when you have no signal. Auto answer – Set the time before a connected hands-free device automatically answers an incoming call. Choose from Disable, 1 second, 3 seconds, and 5 seconds.
  • Page 59: Device

    NOTE: You must set a lock screen PIN, Pattern or password before you can use credential storage. Mobile networks – Set options for data roaming, network mode & operators, access point names (APNs) etc. VPN – Displays the list of Virtual Private Networks (VPNs) that you've previously configured. Allows you to add different types of VPNs.
  • Page 60 < Display > Brightness – Adjusts the brightness of the screen. For best battery performance, use the dimmest comfortable brightness. Screen timeout – Sets the amount of time before the screen times out. Screen-off effect – Sets the screen-off effect. Choose from Retro TV, Black hole, and Fade out. Auto-rotate screen –...
  • Page 61: Personal

    < Gestures > Silence incoming calls – Checkmark to enable you to flip the phone to silence incoming calls. Snooze or stop alarm – Checkmark to enable you to simply flip the device to snooze or stop the alarm. Help – Opens a help guide on how to use the Gestures features of your device. Motion sensor calibration –...
  • Page 62 Deselecting this setting can save battery power and lower (but not eliminate) data usage. < Location > Turn on location service, your phone determines your approximate location using GPS, Wi-Fi and mobile networks. Mode – Set the location mode from High accuracy (GPS and networks), Battery saving (Networks only) and Device sensors only (GPS only).
  • Page 63: System

    SYSTEM < Shortcut key > Get quick access to apps by pressing and holding the volume keys when screen is off or locked. < Date & time > Use Date & time settings to set how dates will be displayed. You can also use these settings to set your own time and time zone rather than obtaining the current time from the mobile network.
  • Page 64: Pc Software (Lg Pc Suite)

    PC software (LG PC Suite) "LG PC Suite" PC software is a program that helps you connect your device to a PC via a USB cable and Wi-Fi. Once connected, you can use the functions of your device from your PC.
  • Page 65 Import your contacts as a CSV fi le from your old device to your PC using a PC sync program. Install "LG PC Suite" on the PC fi rst. Run the program and connect your Android mobile phone to the PC using a USB cable.
  • Page 66: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 67: About This User Guide

    Your content may differ from the final product, or from software supplied by service providers or carriers, This • content may be subject to change without prior notice. For the latest version of this manual, please visit the LG website at www.lg.com.
  • Page 68 These accessories are available for use with the your phone. (Items described below may be optional.) Travel adaptor Stereo headset Quick Start Guide Data cable Battery NOTE: • Always use genuine LG accessories. • Failure to do this may void your warranty. • Accessories may vary in different regions.
  • Page 69 Troubleshooting This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures There is no SIM card SIM card Make sure that the SIM card is correctly in the phone or it is...
  • Page 70 Check the charger and its connection to Charging Contact problem the phone. error No voltage Plug the charger into a different socket. Charger defective Replace the charger. Wrong charger Use only original LG accessories.
  • Page 71 Message Possible causes Possible corrective measures The Fixed dialling Number not Check the Settings menu and turn the number function allowed function off. is on. Impossible to receive / Memory full Delete some messages from your phone. send SMS & photos Files do not Unsupported file...
  • Page 72 Category Question Answer Sub-Category You can connect a Bluetooth audio device such as a Stereo/Mono headset or Car Kit. What are the functions Bluetooth Also, when the FTP server is connected to available via Bluetooth a compatible device, you can share content Devices stored on the storage media.
  • Page 73 Category Question Answer Sub-Category Is there a file size Phone limitation for when I Function There is no file size limitation. want to use MP3 file Ringtone as ring tone? My phone does not Phone display the time of receipt You will only be able to see the times for Function for messages older than...
  • Page 74 Category Question Answer Sub-Category 1. From the Home screen, tap and hold the Recent Key 2. Tap System settings > Lock screen. 3. Tap Select screen lock > Pattern. The first time you do this, a short tutorial about creating an Unlock Pattern will appear. 4.
  • Page 75 Category Question Answer Sub-Category If you have forgotten your pattern: If you logged into your Google account on the phone but failed to enter the correct pattern 5 times, tap the forgot pattern button. You are then required to log in with Phone What should I do if I forget your Google account to unlock your phone.
  • Page 76 Category Question Answer Sub-Category 1. From the Home screen, tap and hold the My screen turns off after Recent Key Phone only 15 seconds. How Function 2. Tap System settings > Display. can I change the amount Screen time 3. Tap Screen timeout. of time for the backlight to 4.
  • Page 77 Category Question Answer Sub-Category Phone Will my alarm be audible if Function No, this is not supported. the phone is turned off? Alarm Phone If my ringer volume is set Your alarm is programmed to be audible Function to Off or Vibrate, will I hear even in these scenarios.

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