HP OmniBook 5500 Familiarization Manual
HP OmniBook 5500 Familiarization Manual

HP OmniBook 5500 Familiarization Manual

Hp omnibook 5500: supplementary guide
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HP OmniBook 5500CS/CT
Familiarization Guide
This guide is for experienced HP Response Center
personnel, CEs, and reseller technicians. That is,
personnel that have already completed the HP Vectra
PC family training course, or equivalent, and have at
least six months of experience servicing the HP Vectra
PCs.
It is a self-paced training guide designed to train you to
install configure, and repair the OmniBook Notebook
PC. You can follow it without having any equipment
available.
Microsoft, MS, and MS-DOS are registered trademarks
and Windows is a trademark of Microsoft Corporation.
LapLink Remote Access is a trademark of Traveling
Software, Inc. System Soft is a registered trademark
and CardView, CardSoft, and CardID are trademarks
of SystemSoft Corporation.
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Table of Contents
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Summary of Contents for HP OmniBook 5500

  • Page 1 CEs, and reseller technicians. That is, personnel that have already completed the HP Vectra PC family training course, or equivalent, and have at least six months of experience servicing the HP Vectra PCs. It is a self-paced training guide designed to train you to install configure, and repair the OmniBook Notebook PC.
  • Page 2: Table Of Contents

    Table of Contectnsontents OmniBook Product Comparisons OmniBook 5500 Series: Product Features Notebook Hardware Structure Removing LCD Assy and Icon Assy Replacing Disp Panel Plastic, Disp Cover Plastic, Hook, and Hook Button Removal and replacement of Rubber Feet, Plastic Feet, HDD Door, Memory Cover Door, and RAM Expansion Module.
  • Page 3: Omnibook Product Comparisons

    OmniBook Product Comparisons HP OmniBook 5500 Size Closed •29.5 x 22.5 x 5.2 cm (11.6 x 8.8 x 2.05 in) Weight •3.4 kg (7.5 lb) •100-, 120-, and Processor 133-MHz Intel Pentium processor Bus Architecture 32-bit PCI bus Cache 256-KB external L2...
  • Page 4 HP OmniBook 5500 Power •14.4Vdc Rechargeable Lithium-Ion battery •Battery life (approximate with one battery LiIon): 2 to 3 •Battery (LiIon) recharges to high level in 4 hrs using AC adapter while PC is on or off •2-minute low-battery warning •AC adapter 100 to 240 Vac (50 to 60 Hz) input;...
  • Page 5 HP OmniBook 5500 Input/Output •9-pin, 115,200 - b/s, RS-232 port •25-pin EPP and ECP parallel port •SVGA-out (up to 1024 x 768 x 256); VGA-out (640 x 480 x 16M colors) • Fast-IR-IRDA compliant @ 4Mbps •Expansion bus connector •NTSC/PAL video-out port (RCA and SVideo) •Keyboard/mouse port...
  • Page 6 HP OmniBook 5500 Pre-installed Software •Microsoft Windows 95 vMicrosoft Windows for Workgroups 3.11 * •MS-DOS 6.22 •Plug and Play BIOS •HP PIM • 2-level password Security Features protection • PC ID (tattooing) and serialization • Drive lock • Kensington lock slots...
  • Page 7: Omnibook 5500 Series: Product Features

    Pentium processors and a true PCI bus for professionals who need Pentium desktop-to-go performance. This is a complete list of all the standard OmniBook 5500 models now available. Models Factory special options are not included in this listing. New models will continue to be introduced.
  • Page 8 SVideo Output Port w Larger display options (12.1" TFT SVGA and 11.3" STN SVGA) w VLSI 82C147 fastIR controller and HP-OED FastIR optical module. w Second battery is a "super" battery and has 150% of the capacity of the standard battery.
  • Page 9 Memory and Memory Slots w Max Possible RAM: 64MB w 6-3-3-3 burst hit, self refreshed w Type of memory boards: HP Proprietary Daughter boards, 2 user accessible slots on the bottom case. w Expansion Memory Board Options: 8-MB RAM, p/n: F1134A...
  • Page 10 2.5" Hard 810 MB Drive Track to track 3 ms seek Full Track 25 ms Average 6.1 ms latency Rotational 4200 rev/m speed Media Transfer 38 (inner), 56.0 rate (Outer) Mbits/sec Buffer to host 16.6Mbytes/sec Buffer size 64KB (read and write segmented buffer) Spindle start...
  • Page 11 w Floppy Disk Drive: Center Bay Modules Internal 3.5 inch, 1.44-MB flexible disk drive is standard on all models. The flexible disk drive can be easily removed by the user and replaced with an additional battery pack to double battery life or with CD ROM Module.
  • Page 12 HP OmniBook display. The HP OmniBook TFT displays meet or exceed all TFT manufacturer's standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections. TFT displays may have a small number of cosmetic imperfections and still conform to the display manufacturers cosmetic quality specifications.
  • Page 13 TFT Display Quality conditions and tests will not normally be considered for display replacement. It will be left to the judgment of the HP-responsible person who, in working with the (continued) customer, to identify work-arounds that are reasonable and appropriate for the individual customer.
  • Page 14 Always plug it into a grounded outlet. w Power management options: Advanced; Standard; Off; Custom. w The OmniBook 5500 includes a "fake" off mode while docked. This enables the user to turn off the OB5500 while docked and not loose any connectivity (such as to a network).
  • Page 15 Note: These are the tests that HP designs notebook computers to meet. Due to normal variations in the components of individual machines, some machines will perform better and some won't perform as well. HP does not garantee that every notebook computer will meet these specifications. C (32 to 95...
  • Page 16 Microsoft Windows for Workgroups 3.11 or Windows 95 Software and Operating System The HP OmniBook 5000/5500 family comes co-loaded with Windows for Work Groups and Windows 95. The user selects the operating system of choice and the other is auto deleted.
  • Page 17 The statement can be a FAX copy of the document. The fact that the unit is in the hands of an HP representative on the behalf of the customer is not evidence of ownership. In addition, HP will not descramble a unit for any non-owner, even if it involves law enforcement agencies.
  • Page 18: Notebook Hardware Structure

    Notebook Hardware Structure The following guidelines apply to all subassembly level repairs Properly ground yourself and your work area to prevent damage from static discharge Always replace any conductive sponge material or thermal tape that becomes damaged during repairs. Use a #0 Phillips screwdriver to remove all screws Field Replaceable Assemblies Removing LCD Assy and Icon Assy (Hewlett-Packard Authorized Service Providers Only) The LCD Assy and/or Icon Assy on the OmniBook 5500CS and CT are removed the same way as on the OmniBook 5000.
  • Page 19 Turn the unit right side up and dislodge the Icon Assy by placing the thumbs on each edge of the Assy and pushing lightly (see diagram below which also shows the OmniBook 5000). The front edge of the Icon Assy will lift up slightly.
  • Page 20 PCA PT-ICON. The LCD Assy can now be removed the rest of the way. Notice that the display cabling assembly on the OmniBook 5500 is different than on the OmniBook 5000. The LCD Assy is not transferable between the two models.
  • Page 21: Replacing Disp Panel Plastic, Disp Cover Plastic, Hook, And Hook Button

    Replacing Disp Panel Plastic, Disp Cover Plastic, Hook, and Hook Button Remove four rubber 'feet' from the inside of the LCD Assy. Remove four Phillips screws from under the rubber 'feet". Remove the contrast and brightness control knobs (TFT displays only have on knob). Firmly pull panel apart as shown in the diagram below. Display panel plastic can now be replaced.
  • Page 22: Removal And Replacement Of Rubber Feet, Plastic Feet, Hdd Door, Memory Cover

    Removal and replacement of Rubber Feet, Plastic Feet, HDD Door, Memory Cover Door, and RAM Expansion Module. Rubber feet are secured to the Lower Chassis Case with adhesive. To remove just pry off. To replace, use attached adhesive. Plastic feet are removed by compressing the two plastic tabs in the hinge area and pulling the tab out. Reverse the procedure to replace. The HDD security cover is secured by the one black Phillips Screw - HDD Door.
  • Page 24: Removal Of Hdd Drive, Fdd Module, Cd-Rom Assy, Enhanced Li-Ion Battery

    Removal of HDD Drive, FDD Module, CD-ROM Assy, Enhanced Li-Ion Battery, Standard Li-Ion Battery, Printer Port Door, Expansion Door, and I/O door To remove HDD Drive, first remove the HDD Door (see instructions on previous page). Once HDD Door is removed, HDD Drive can be withdrawn from the front of the machine.
  • Page 25: Removal Of Palmrest Assy And Sub Battery Set (4.8V)

    Removal of Palmrest Assy and Sub Battery Set (4.8V) To remove the Palmrest Assy, first follow the instructions above to remove the HDD Drive, Center Bay Module (FDD Module, CD-ROM Assy, or Enhanced Li-Ion Battery) and the Standard Li-Ion Battery. From the bottom of the unit, remove the four screws (Screw CPU M2.6 X 6L). Turn unit right side up and place a thin flat instrument under the edge of the Palmrest Assy and pry up.
  • Page 26: Removal Of Keyboard And Power Supply Board (Pca Pt-Dc)

    Removal of Keyboard and Power Supply Board (PCA PT-DC) To remove the Keyboard and PCA PT-DC, first follow the instructions above to remove the HDD Drive, Center Bay Module (FDD Module, CD-ROM Assy, or Enhanced Li-Ion Battery), Standard Li-Ion Battery, and the Palmrest Assy. Remove the four screws (Screw - Keyboard) from the front edge of the keyboard.
  • Page 27: Removal Of Upper Chassis Case And Icon Pca (Pca Pt-Icon)

    Removal of Upper Chassis Case and Icon PCA (PCA PT-ICON) To remove the Upper Chassis Case and PCA PT-ICON, first follow the instructions above to remove the HDD Drive, Center Bay Module (FDD Module, CD-ROM Assy, or Enhanced Li-Ion Battery), Standard Li-Ion Battery, Palmrest Assy, Keyboard and PCA PT-DC. Remove the one screw (Screw - CPU M2 X 4L) on the left side of the Upper Chassis Case.
  • Page 28: Removal Of The Heat Pipe Bracket, Heat Pipe, Heat Pipe Spreader, Cpu Module, And

    Removal of the Heat Pipe Bracket, Heat Pipe, Heat Pipe Spreader, CPU Module, and Heat Sink To remove the Heat Pipe Bracket, Heat Pipe, Heat Pipe Spreader, CPU Module, and Heat Sink, first follow the instructions above to remove the HDD Drive, Center Bay Module (FDD Module, CD-ROM Assy, or Enhanced Li-Ion Battery), Standard Li-Ion Battery, Palmrest Assy, Keyboard, PCA PT-DC, Upper Chassis Case, and PCA PT-ICON.
  • Page 29: Removal Of Kbd Shielding Plate

    Removal of KBD Shielding Plate To remove the KBD Shielding Plate, first follow the instructions above to remove the HDD Drive, Center Bay Module (FDD Module, CD-ROM Assy, or Enhanced Li-Ion Battery), Standard Li-Ion Battery, Palmrest Assy, Keyboard, PCA PT-DC, Upper Chassis Case, PCA PT-ICON Heat Pipe Bracket, Heat Pipe, Heat Pipe Spreader, CPU Module, and Heat Sink.
  • Page 30: Removal Of Motherboard (Pca Pt-586 With I/O Bracket), Hdd Pcb Bracket

    Removal of Motherboard (PCA PT-586 with I/O Bracket), HDD PCB Bracket, HDD-FPC Flex, FFC Cable T/B to M/B 10 Pin, Bezel, IR Lens, and PCMCIA buttons. The PCMCIA buttons can be removed at any stage of the disassembly process. They must, however, be removed before removing the motherboard.
  • Page 31: Configuration And Setup

    Pressing [fn][f2] invokes the BIOS setup and configuration utility. The screens shown in this section of the familiarization guide are from the OmniBook 5000. The OmniBook 5500 is the same except in the few cases noted in the text. Users can check system configuration and change settings using [f] keys from this screen. This is the most accurate place to check battery and system status.
  • Page 32: Power Screen

    Power Screen The power screen contains the current power level of the main and auxiliary battery. The auxiliary battery charge status does not show up if no auxiliary battery is installed. Power conservation settings consists of the options shown which allow customer selection of "Turn OFF" (instant off), "Auto Save-to-disk", "HDD power-down", and "CPU power-down".
  • Page 33: Power Configuration

    Power Configuration To implement the power management capabilities, the following settings are set by the user from the power setup screen. Setting: Parameters: Power Saving Off/On Turn OFF Disable/Time (1 - 30 minutes or never) Auto Save-to-disk Disable/Time (6 hours to 7 days or never) HDD power-down Disable/Time (1-30 minutes or never)
  • Page 34: System Configuration

    System Configuration The system screen contains the processor and memory information for the user to glance at. It also allows the user to set the date and time. The real time clock is not changed until the user exits the setup program. The user can also enable or disable the processor cache. When the user decides to enable a password, a pop up window requests the old password, new password and confirmation of the new password.
  • Page 35: Input/Output Configuration

    Input/Output Configuration Setting: Parameters: COM Ports Serial Port (None, COM1 - COM4) and I/R Port ( None, COM1- COM4) LPT Port None/LPT1, Addr 378/ LPT2, Addr 278/ LPT3, Addr3BC LPT Type Bi-directional (PS-2)/Standard AT (Centronics) Keyboard Setup Key Delay (1/4 - 1sec) and Key Repeat Rate (2cps - 30csp) External Devices VGA Display Device, Television...
  • Page 36: Disk Configuration

    Disk Configuration Setting: Parameters: Floppy Disk Drive Diskette A None, 1.44MB, 2.88MB Hard Disk Drive Disk Type: None, Standard, Custom, Auto-ID Default: Comments: 1.44MB Auto-ID Also reports disk drive data (# cylinders, # heads, sectors/tracks, landing zone, write precomp)
  • Page 37: Troubleshooting And Repair

    Troubleshooting and Repair w The OmniBook 5500 is the first OmniBook to incorporate drive lock. Drive lock Known Hardware locks the IDE interface on the hard disk drive so that the drive can not be removed Issues from one OmniBook and read in another OmniBook. Both the IBM and Toshiba Hard Disk Drives that ship with the OmniBook 5500 incorporate this feature.
  • Page 38 The OmniBook 5500 BIOS includes a POST facility that tests a number of hardware and firmware items in the unit at each cold-start (BOOT or RESET).
  • Page 39 Beep Code Description S-S-S-P-S-S-L-P The DMA page registers are faulty. S-S-S-P-S-L-S-P The refresh circuitry is faulty S-S-S-P-S-L-L-P The ROM checksum is incorrect S-S-S-P-L-S-S-P The CMOS RAM test failed S-S-S-P-L-S-L-P The DMA controller is faulty S-S-S-P-L-L-S-P The interrupt controller failed S-S-S-P-L-L-L-P The 8042 keyboard controller failed S-S-L-P-S-S-S-P No video adapter was found...
  • Page 40 PhoenixBIOS POST Within POST, there are three kinds of messages: Messages (Power Error messages: These messages appear when there is a failure in hardware, On Self Test software, or firmware. Informational messages: These messages provide information to the user but require no action.
  • Page 41 Message RAM PARITY ERROR AT LOCATION xxxx ROM AT xxxx (LENGTH YYYY) WITH NON-ZERO CHECKSUM (zz) TIME/DATE CORRUPT - RUN SCU UNEXPECTED AMOUNT OF MEMORY - RUN SCU CMOS RAM TEST FAILED DMA CONTROLLER FAULTY FAULTY DMA PAGE REGISTERS FAULTY REFRESH CIRCUIT INTERRUPT CONTROLLER FAILED ROM CHECKSUM INCORRECT Possible Cause...
  • Page 42: Final Quiz

    How do you get to the configuration screens at boot time? How do you get to the configuration screens from Windows? What other OmniBook products share the same AC power adapter with the OmniBook 5500? What are the user replaceable subassemblies in the OmniBook 5500?
  • Page 43 HP OmniBook 5000 Course Evaluation form...

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