HP OmniBook XE2 Evaluator Manual
Corporate evaluator’s guide
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Summary of Contents for HP OmniBook XE2
- Page 1 HP OmniBook XE2 Corporate Evaluator’s Guide...
- Page 2 Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co.
- Page 3 Product Recovery CD-ROM. If your computer was shipped with a product Recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided. (ii) The use of...
- Page 4 recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA). Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement.
- Page 5 Edition History Edition 4 ... May 2000 This manual is printed on recycled paper.
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Page 7: Table Of Contents
Configuring the OmniBook with the BIOS Setup Utility... 2-3 To run the BIOS Setup utility... 2-3 To update the OmniBook BIOS... 2-7 Starting and Stopping the OmniBook XE2... 2-9 To start and stop the OmniBook... 2-9 To reset the OmniBook... 2-10 Managing Battery Power... - Page 8 To prepare for software installation... 4-3 To install a retail version of Windows 98... 4-4 To install video support for retail Windows 98 ... 4-5 To install audio and modem support for retail Windows 98... 4-6 To install PC Card support for retail Windows 98... 4-7 To Enable the Infrared Port:...
- Page 9 OmniBook XE2 Features... 8-3 OmniBook Accessories... 8-6 Getting Assistance and Support... 8-7 To look up technical information... 8-7 To get HP OmniBook assistance ... 8-10 To find Electronic Support Services... 8-10 To contact Customer Support ... 8-11 To get repair assistance... 8-12 Hewlett-Packard Limited Warranty Summary...
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Page 11: Introducing The Omnibook Xe2
Introducing the OmniBook XE2... -
Page 12: Introducing The Omnibook Xe2
Support for Windows NT 4.0 with Service Pack 4a, which includes advanced power management, and Plug-n-Play PC Cards with HP’s Windows NT Mobile Solution. OmniBook Recovery CD allows you to quickly rebuild the HP OmniBook image Standards-based Manageability HP TopTools 4.5 and OmniBook Hardware Diagnostics 2.3. -
Page 13: Taking Inventory
Taking Inventory The new HP OmniBook line represents a new category of HP notebook computers featuring the latest mobile technologies available. This chapter describes What’s included in the OmniBook shipment. Models and Configurations. Available OmniBook accessories. Included in the OmniBook box HP OmniBook XE2. -
Page 14: Operating System Support
Buy OmniBook accessories online! For the latest accessories and options, visit us at http://www.hp.com/omnibook. As new accessories become available, you’ll find them listed here. At the time of this printing, HP offers a variety of docking solutions, plug-in modules, and other accessories, including the following: Port Replicator (HP F1738A). - Page 15 Smart Card. Auto / airline adapter (HP F1455A). AC adapter (HP F1454A). OmniBook carrying case. Refer to the Features and Specifications chapter for more detailed accessory information. Introducing the OmniBook XE2 Taking Inventory...
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Page 17: Operating The Omnibook Xe2
Operating the OmniBook XE2... - Page 18 Operating the OmniBook XE2 Congratulations! Your OmniBook sets a new standard in personal computing. Although it’s compact and easy to carry, the OmniBook is infused with the quality and attention to detail that are the hallmark of Hewlett-Packard. This chapter includes: Configuring the OmniBook with the BIOS Setup Utility.
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Page 19: Configuring The Omnibook With The Bios Setup Utility
1. Close all applications, then shut down Windows and restart the OmniBook. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. The pointing devices are not active in the BIOS Setup utility. Press the RIGHT and LEFT arrow keys to change menus. - Page 20 Operating the OmniBook XE2 Configuring the OmniBook with the BIOS Setup Utility Secondary Master Sets the CD-ROM drive type and various parameters. Display Device Switches between the built-in display (LCD), an external display (CRT) if attached, and both. PS/2 Mouse Enables or disables an external PS/2 mouse, when one is connected.
- Page 21 Sets the action of the blue power button when pressed for less than 4 seconds. Resume on Modem Sets whether the system resumes from Ring Suspend if a ring signal is received. Operating the OmniBook XE2 Enabled Default Clear Clear Enabled...
- Page 22 Operating the OmniBook XE2 Configuring the OmniBook with the BIOS Setup Utility Resume on Time Sets whether the system resumes from Suspend at a defined time of day. Resume Time Sets the 24-hour time when the system resumes from Suspend if enabled.
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Page 23: To Update The Omnibook Bios
Save Changes To update the OmniBook BIOS Hewlett-Packard may update the BIOS to enhance the capabilities of the OmniBook. Updates will be available from HP Electronic Support Services at either http://www.hp.com/cposupport/eschome.html or http://www.hp.com/cposupport/mobile_computing/software/xe2_100.exe.html. Becaus e a BIOS update replaces the previous version, it is very C a u t i o n important you follow these instructions exactly. - Page 24 Operating the OmniBook XE2 Configuring the OmniBook with the BIOS Setup Utility 7. When prompted, press C. This starts a process that takes approximately 1 minute. Once it begins, do not interrupt the update process. 8. When prompted, insert a paperclip into the system off button located on the...
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Page 25: Starting And Stopping The Omnibook Xe2
Starting and Stopping the OmniBook XE2 You can easily start and stop your OmniBook using the blue power button. However, at certain times, you may want to use other methods for starting and stopping your OmniBook—depending on power considerations, types of active connections, and start-up time. -
Page 26: To Reset The Omnibook
Operating the OmniBook XE2 Starting and Stopping the OmniBook XE2 To reset the OmniBook If Windows or the OmniBook stops responding, you can reset the OmniBook and restart Windows. 1. If possible, shut down Windows. 2. Press and hold the blue power button until the display shuts down. -
Page 27: Managing Battery Power
Set the automatic time-out settings to emphasize saving power. If you work with an application that uses the serial port or a PC Card, exit the application when you are done using it. Operating the OmniBook XE2 Managing Battery Power 2-11... -
Page 28: To Set Time-Outs
1. From the Start menu, shut down then restart the OmniBook. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. Active keys are described along the bottom of the screen. Help information for the highlighted item appears in the right-hand sidebar in the display. - Page 29 5. Click “2 Advanced”. Choose the desired hibernation partition size. 6. Select Do not load operating system. 7. Click “1 Continue”. 8. Click OK. Do not interrupt the Hibernate partition process or unplug the ac adapter until the process is complete. Operating the OmniBook XE2 Managing Battery Power 2-13...
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Page 30: Software System Resources
Operating the OmniBook XE2 Software System Resources Software System Resources Below are default values for the system resources. To see other, non-default possibilities, refer to the BIOS Setup utility, which lists port and audio device configurations in the Input/Output menu. -
Page 31: Dma Channels
VGA adapter 3E0-3E1 PCMCIA controller 3F0-3F5 Floppy controller Primary HDD controller Floppy controller 3F8-3FF COM1 (serial port) DMA Channels Sound record Sound playback Floppy drive LPT1 (ECP parallel port) Cascade Free Free Free Operating the OmniBook XE2 Software System Resources 2-15... -
Page 32: Protecting The Omnibook
BIOS Setup utility. 1. From the Start menu, shut down, then restart the OmniBook. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Select the Security menu. 4. Select Set Supervisor Password, then press ENTER. -
Page 33: To Delete A Password
To delete a password 1. From the Start menu, shut down, then restart the OmniBook. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Select the Security menu. 4. Select Set Supervisor Password, then press ENTER. -
Page 34: Testing The Operation
\DMI\HPDIAGS directory on the hard disk. –or– If HP TopTools is installed, use the DiagTools page to create the disk. On any computer with World Wide Web access, download the OmniBook Hardware Diagnostic software package from the OmniBook website (http://www.hp.com/omnibook), run this file to unpack the files, then run... -
Page 35: To Run The Diagnostic Test
13. Optional: Check the Support Ticket log. On any computer, open the HPSUPPT.TXT log file on the diagnostic disk using Notepad or other text editor. This file contains a list of all test results and errors. Operating the OmniBook XE2 Testing the Operation 2-19... -
Page 37: Using The Recovery Cd
Using the Recovery CD... -
Page 38: Using The Recovery Cd
Using the Recovery CD You can use the OmniBook Recovery CD to recover an original OmniBook build, or you can use it to install the HP custom software over a user-installed alternate operating system. The Recovery CD provides the OmniBook-specific drivers to configure your custom system. -
Page 39: Recovering A Factory Build
To recover the factory installation The following procedure describes how to recover the original operating system that came with your OmniBook. Requirements OmniBook XE2. OmniBook Recovery CD. This procedure will format the hard disk drive. If possible, back up any files Hint you would like to save before recovering. -
Page 41: Using Windows 98
Using Windows 98... -
Page 42: Using Windows 98
Using Windows 98 Recovering a Factory Build Using Windows 98 Windows 98 comes factory-installed on the OmniBook XE2. The following procedure installs a retail version of Windows 98 and configures the appropriate device drivers. Requirements OmniBook XE2. Windows 98 CD-ROM. -
Page 43: Installing Retail Windows 98
Installing Retail Windows 98 If you install a retail version of Windows 98, you’ll also need to manually install video, audio, PC Card, and infrared drivers. This section describes how to Preparing for software installation. Install a retail version of Windows 98. Install video support for retail Windows 98. -
Page 44: To Install A Retail Version Of Windows 98
Using Windows 98 Installing Retail Windows 98 MD \WINDOWS MD \WINDOWS\OPTIONS MD \WINDOWS\OPTIONS\CABS COPY X:\WIN98\*.* C:\WINDOWS\OPTIONS\CABS COPY A:\DOS\HIMEM.SYS C:\ COPY CON C:\CONFIG.SYS DEVICE=C:\HIMEM.SYS /MACHINE:2 Press F6 then Enter 19. Remove the Windows 98 CD and the floppy disk. To install a retail version of Windows 98 1. -
Page 45: To Install Video Support For Retail Windows 98
10. Click Finish. 11. Under Monitor, click Change. 12. Choose the appropriate Laptop Display Panel, then click OK. OmniBook XE2 with 14.1” display – Laptop Display Panel (1024 x 768) OmniBook XE2 with 12.1” display – Laptop Display Panel (800 x 600) 13. -
Page 46: To Install Audio And Modem Support For Retail Windows 98
Using Windows 98 Installing Retail Windows 98 25. Enter \OMNIBOOK\DRIVERS\W98\VIDEO\ZOOMVID\SETUP from the Recovery CD and click OK. 26. Click Next at the Welcome screen. 27. Select "Yes, I want to restart my computer now", and click Finish. To install audio and modem support for retail Windows 98 If you’ve installed a retail version of Windows 98, you’ll need to install audio and modem support. -
Page 47: To Install Pc Card Support For Retail Windows 98
22. Enter \OMNIBOOK\DRIVERS\W98\1ST_EDN.W98\NETSHOW\MPFULL and click OK. 23. Click Yes to install the Windows Media Player. 24. Click Yes to accept the license agreement. 25. Select the connection rate you normally use and click OK. 26. Click OK to finish the installation. To install PC Card support for retail Windows 98 If you’ve installed a retail version of Windows 98, you’ll need to install PC Card support. -
Page 48: To Enable The Infrared Port
8. On the Configuration tab, select IrDA v3.0 Fast Infrared Port and click Properties. 9. Select the Advanced tab. 10. Under Property select Infrared Transceiver A, under Value select HP- HSDL-2300, and click OK twice. 11. Reboot the computer again. -
Page 49: To Update The Infrared Driver
To Update the Infrared Driver If you wish, you can upgrade your existing infrared port driver to an enhanced driver. A standard infrared driver is installed automatically with Windows 98, but the enhanced driver provides faster performance, facilitating large data transfers. -
Page 50: To Install Intel Speedstep Support
Using Windows 98 Installing Retail Windows 98 To install Intel SpeedStep Support If you've installed a retail version of Windows, you'll need to install the Intel SpeedStep technology Applet if you have a dual-speed Pentium III processor. Pentium III processors featuring Intel SpeedStep technology can dynamically switch clock frequency and voltage, depending on whether the computer is running on batteries or is plugged into AC power. - Page 51 2. Type Y to replace the existing file. 3. Close the MS-DOS Window. To Install the DVD Patch: This patch updates the DVD driver included in the original edition of Windows 1. Open an MS-DOS Window and type the following: CD \OMNIBOOK\DRIVERS\W98\1ST_EDN.W98\PATCHES\DVD COPY CDVSD.VXD c:\WINDOWS\SYSTEM\IOSUBSYS 2.
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Page 52: Installing Cards
3Com 3C575 Fast EtherLink XL CardBus PC Card. To install a 3Com 3C589D EtherLink III PC Card Requirements OmniBook XE2 with Windows 98 installed. 3Com 3C589D EtherLink III PC Card. 1. While Windows 98 is running, insert the PC Card. -
Page 53: Using Windows 95
Using Windows 95... - Page 54 OmniBook XE2. Windows 95 CD-ROM. OmniBook Drivers for Windows 95 (These drivers are available in a self- extracting archive on the Internet at www.hp.com/go/omnibook.) Location: After you download the drivers they will expand to to a default location in \OMNIBOOK\DRIVERS.
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Page 55: Installing Windows 95
If you install a version of Windows 95, you’ll also need to manually install video, audio, PC Card, and infrared drivers. The drivers are available on the Internet at www.hp.com/go/omnibook. After you download the drivers, expand them and burn them on CD. -
Page 56: To Install Windows 95
18. Type SYS C:. 19. Insert the Windows 95 Installation CD-ROM. 20. Type the following commands to copy the Windows 95 files to the C: drive. MD \WINDOWS MD \WINDOWS\OPTIONS MD \WINDOWS\OPTIONS\CABS COPY X:\WIN95\*.* C:\WINDOWS\OPTIONS\CABS COPY A:\DOS\HIMEM.SYS C:\ COPY CON C:\CONFIG.SYS DEVICE=C:\HIMEM.SYS /MACHINE:2 Press F6 then Enter 21. -
Page 57: To Install Video Support For Windows 95
6. Click OK to select the Silicon Motion LynxEM video driver. 7. Under Monitor, click Change. 8. Choose the appropriate Laptop Display Panel then click OK. OmniBook XE2 with 14.1” display – Laptop Display Panel (1024 x 768) OmniBook XE2 with 12.1” display – Laptop Display Panel (800 x 600) 9. -
Page 58: To Install Audio And Modem Support For Windows 95
20. Enter \OMNIBOOK\DRIVERS\VIDEO\ZOOMVID\SETUP and click 21. Click Next at the Welcome screen. 22. Click Next. 23. Click Next to accept the default Program Folders. 24. Click Finish and restart the computer. To install audio and modem support for Windows 95 If you’ve installed Windows 95, you’ll need to install audio and modem support. -
Page 59: To Install Pc Card Support For Windows 95
These drivers expand from the web package to its default location in \OMNIBOOK\DRIVERS\IRDA. 1. Reboot the OmniBook. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Go to the Advanced menu. 4. Set the IrDa (Infrared Port) to Enabled. -
Page 60: To Install Usb Support For Windows 95
11. Enter \OMNIBOOK\DRIVERS\IRDA\SETUP and click OK. 12. Click Next. 13. Click Next to accept the default IR device. 14. Select the Generic IR Serial Port (COM2) and click Next. 15. Click Next to accept the default ports (COM4 and LPT3). 16. -
Page 61: To Install Intel Speedstep Support
To install Intel SpeedStep Support If you've installed a retail version of Windows, you'll need to install the Intel SpeedStep technology Applet if you have a dual-speed Pentium III processor. Pentium III processors featuring Intel SpeedStep technology can dynamically switch clock frequency and voltage, depending on whether the computer is running on batteries or is plugged into AC power. - Page 62 Using Windows 95 Installing Windows 95 1. From the Start menu, click Run. 2. Enter \OMNIBOOK\DRIVERS\TOUCHPAD\Setup.exe and click OK. 3. Click Next at the Welcome screen. 4. Click Next to accept the default destination directory. 5. Click Next to start copying files. 6.
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Page 63: Installing Cards
3Com 3C575 Fast EtherLink XL CardBus PC Card. To install a 3Com 3C589D EtherLink III PC Card Requirements OmniBook XE2 with Windows 95 installed. 3Com 3C589D EtherLink III PC Card. 3Com 3C589D EtherLink III Driver Disk. 1. Insert the floppy drive and restart the OmniBook. -
Page 64: To Install A 3Com 3C575 Fast Etherlink Xl Cardbus Pc Card5-13
To install a 3Com 3C575 Fast EtherLink XL CardBus PC Card Requirements OmniBook XE2 with Windows 95 installed. 3Com 3C575 Fast EtherLink XL CardBus PC Card. 3Com 3C575 Fast EtherLink XL CardBus PC Card Driver Disk. 1. Insert the floppy drive and restart the OmniBook. -
Page 65: Using Windows 2000
Using Windows 2000... - Page 66 Using Windows 2000 Windows 2000 comes factory-installed on the OmniBook XE2. The following procedure installs Windows 2000 and configures the appropriate device drivers. Requirements OmniBook XE2. Windows 2000 CD-ROM. OmniBook Drivers for Windows 2000 (These drivers are available on the recovery CD.)
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Page 67: Installing Windows 2000
Note that is created using the Windows 2000 Recovery CD is only 15MB and contains the HP DiagTools 2.3. This software allows you to run diagnostics by simply pressing F10 during the boot process. This partition is not necessary for Windows 2000. -
Page 68: To Install Video Support
2. Reboot, press ESC twice when you see the HP Notebook logo. 3. Select the CD-ROM/DVD as the boot device. 4. Press enter to continue. 5. Read the Windows 2000 Licensing Agreement. Press Page Down until you reach the end of the document. Press F8 to agree. -
Page 69: To Install Audio Support
If you’ve installed a retail version of Windows 2000, you’ll need to install the Hewlett-Packard Configuration Interface (HPCI) driver. This driver is located on the Recovery CD in \OMNIBOOK\DRIVERS\W2K\HPCI. The HP Configuration Interface device implements the following features: Auto standby on undock based on the bios settings. Fn+F12 hibernate hot key. -
Page 70: To Install The Intel® Speedstep™ Technology Applet
CD control buttons (Play, Stop, Pause, etc.) on the front of the computer. 1. Run SETUP.EXE in the HPCI directory on the Recovery CD. 2. Choose Install the HP Configuration Interface Software and click OK. 3. Click OK to confirm the software has been successfully installed. 4. Restart the computer. - Page 71 Using Windows 2000 Using Windows 2000 15. Click OK and close the Power Control panel.
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Page 73: Using Windows Nt 4.0
Using Windows NT 4.0 Using Windows 2000 Using Windows NT 4.0... -
Page 74: Using Windows Nt
Requirements OmniBook XE2 OmniBook Drivers for Windows NT 4.0 (These drivers are available in a self-extracting archive on the Internet at www.hp.com/go/omnibook. They will expand to to a default location in \OMNIBOOK\DRIVERS.) Retail Windows NT Workstation CD. -
Page 75: Installing Retail Windows Nt 4.0
To prepare for software installation It is recommended you repartition your hard disk before installing Windows NT 4.0. If you are installing retail Windows NT 4.0 over the HP OmniBook Windows 95/98 image, you must repartition the hard disk. The HP OmniBook Windows 95/98 image uses a FAT32 partition. -
Page 76: To Install A Retail Version Of Windows Nt 4.0
To install a retail version of Windows NT 4.0 1. Insert the Windows NT Workstation CD in the CD-ROM drive. 2. Reboot, press ESC twice when you see the HP OmniBook logo. 3. Select the CD-ROM/DVD as the boot device. -
Page 77: To Install Service Pack 5.0 For Retail Windows Nt 4.0
22. Choose No, do not create an emergency repair disk, then click Next. It is more useful to create a repair disk after installation is complete and after Important you have installed your drivers and other applications. 23. Choose Install the most common components, then click Next. 24. -
Page 78: To Install Video Support For Retail Windows Nt 4.0
When you see this message, click OK. 12. Select the appropriate resolution, click Test, then click OK. 1024 x 768 on the OmniBook XE2 with 14.1” display 800 x 600 on the OmniBook XE2 with 12.1” display 13. -
Page 79: To Install Touch Pad Support
To install IDE support for retail Windows NT 4.0 Windows NT 4.0 installs a generic IDE Controller device driver. To increase performance on the OmniBook XE2, install the Intel PIIX4 PCI Bus Master IDE Controller driver. The driver expands from the web package to its default location in \OMNIBOOK\DRIVERS\PIIX4. -
Page 80: To Install Intel Speedstep Support
Using Windows NT 4.0 Installing Retail Windows NT 4.0 To install Intel SpeedStep Support If you've installed a retail version of Windows, you'll need to install the Intel SpeedStep technology Applet if you have a dual-speed Pentium III processor. Pentium III processors featuring Intel SpeedStep technology can dynamically switch clock frequency and voltage, depending on whether the computer is running on batteries or is plugged into AC power. - Page 81 Using Windows NT 4.0 Installing Retail Windows NT 4.0 2. Click the Browse button and browse the directory of the Euro Key Patch. 3. Double-click on the nt4_euro.exe 4. Click OK. 5. When prompted, click Yes to restart the computer.
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Page 82: Installing Mobile Enhancements
You can download the Phoenix APM and CardExecutive documentation from the following website: http://www.phoenix.com/platform/portables.html. Requirements OmniBook XE2 with Windows NT 4.0 installed. Windows NT 4.0 OmniBook Mobile Enhancements. Location: In the expanded web package default location \OMNIBOOK\DRIVERS\APM and ..\PCCARD. -
Page 83: To Install Card Executive For Retail Windows Nt 4.0
To install Card Executive for retail Windows NT 4.0 To take advantage of Card Executive’s plug-n-play for PCMCIA network cards, you must install Card Executive before installing Windows NT networking. The driver expands from the web package to its default location in \OMNIBOOK\DRIVERS\PCCARD. -
Page 84: Installing Cards
3Com 3C589D EtherLink III PC Card. 3Com 3C575 Fast EtherLink XL CardBus PC Card. To install a 3Com 3C589D EtherLink III PC Card Requirements OmniBook XE2 with Windows NT 4.0 installed. 3Com 3C589D EtherLink III PC Card. Windows NT 4.0 CD-ROM. Resources... -
Page 85: To Install A 3Com 3C575 Fast Etherlink Xl Cardbus Pc Card7-13
To install a 3Com 3C575 Fast EtherLink XL CardBus PC Card Requirements OmniBook XE2 with Windows NT 4.0 installed. Windows NT CD-ROM. 3Com 3C575 Fast EtherLink XL CardBus PC Card. 3Com 3C575 Fast EtherLink XL CardBus PC Card Driver Disk. -
Page 87: Features And Support Information
Features and Support Information... - Page 88 Do not apply any cleaner directly to the display. Instead, apply the cleaner to a soft cloth and then gently wipe the display. You can clean the keyboard with a vacuum cleaner to remove accumulated dust. This chapter includes: OmniBook XE2 Features OmniBook Accessories Getting Assistance and support Removing OmniBook Passwords...
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Page 89: Omnibook Xe2 Features
OmniBook XE2 Features Physical Attributes Size: 311mm×249mm×42mm (12.25”×9.80”×1.65”) closed. Weight: 3.0 kg (6.6 lb.) with lithium-ion battery and 12.1" TFT screen; 3.1 kg (6.8 lb) with lithium-ion battery and 14.1" TFT screen; 3.2 kg (7.0 lb.) with NiMh battery and HPA 12.1" screen. - Page 90 OmniBook XE2 Features 64- or 32-MB of 100-Mhz SDRAM standard in one slot. One additional free slot accomodates up to an extra 128-MB SDRAM using optional HP RAM expansion modules (for up to 160-MB or 192-MB memory). Maximum system memory 256-MB.
- Page 91 Security Features User and administrator password. Kensington Microsaver lock slot. HP Mobile ProtectTools 2000 Smart Card Kit V2.1 option. Environmental Limits Operating temperature: 41° to 95°F (5° to 35°C). Operating humidity: 20 to 80 percent RH (5 to 35 ºC).
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Page 92: Omnibook Accessories
F1782A 3Com 10/100 Fast Ethernet+56 Global Modem CardBus PC Card. F1611C 128-bit HP Mobile ProtectTools 2000 Smart Card Kit V2.1 (for use in U.S. and Canada) (Smart Card BIOS Lock not supported). F1613B HP Mobile ProtectTools 2000 Smart Card 5-pack. -
Page 93: Getting Assistance And Support
Getting Assistance and Support This section includes information about: Looking up technical information. Getting HP OmniBook assistance from electronic services and from Customer Support centers. Getting repair assistance. Hewlett-Packard limited warranty. To look up technical information This Corporate Evaluator’s Guide provides technical specifications and other information to assist in completing evaluations. - Page 94 Setting up the OmniBook, using power management options, selecting a factory-installed operating system, getting support (telephone and electronic). OmniBook Setup Guide Location: In Box (printed document) and www.hp.com/omnibook. Audience: End User, Corporate IT. Content: Setting up the OmniBook, selecting a factory-installed operating...
- Page 95 Applications notes contain information on the supported and tested ISA, PCI and PC Cards in each operating system. Each card has an application note that describes how to configure it in HP OmniBooks. Approved and Tested Solutions List Location: www.hp.com/omnibook.
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Page 96: To Get Hp Omnibook Assistance
Features and Support Information Getting Assistance and Support To get HP OmniBook assistance If you need assistance with your HP OmniBook or HP OmniBook accessory, use any of the following support services: Provider Type Type of Assistance HP Electronic Product literature, news, support documentation, Support Services applications notes, FAQ’s, software and Approved and... -
Page 97: To Contact Customer Support
(for information: http://www.hp.com/cposupport/eschome.html) To contact Customer Support The HP Customer Support Centers will assist you free of charge during the term of the product warranty. (You are responsible for the telephone charges.) OmniBook customers can utilize HP's 24 X 7 phone support available in the local language during business hours and English only after hours and on weekends. -
Page 98: To Get Repair Assistance
Warranty service does not include cost of shipping, handling, duties, taxes, freight or fees to the service location. Out of Warranty: Contact one of the support providers or an HP Service Center. The support provider will provide you with repair charges and processes in your area, or will refer you to a repair center. -
Page 99: Removing Omnibook Passwords
There is a master password that will unlock each OmniBook. You must call Technical Support and give acceptable proof-of-ownership of your OmniBook. The fact that the OmniBook is in the hands of an HP representative is not evidence of ownership. In addition, HP will not remove a password from an OmniBook for anyone other than the owner, even if it involves law enforcement agencies. - Page 100 If you forget your password again, you must place another call to Technical Support. 1. Restart the OmniBook and press F2 when you see the HP logo. 2. Press F12 at the Password prompt. The OmniBook generates and displays an encoded master password.
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Page 101: Using Electronic Serial Numbers
To ensure serial number security To support electronic serial numbers, HP will check for the serial number at configuration of the Motherboard, in manufacturing, and through support services. -
Page 102: To Correct An Incorrect Serial Number
2. If the user answers no, it will give the user a pass number. The user must call HP customer support and give the pass number. 3. The HP customer support representative will give the user a password that will remove the current serial number. - Page 103 Windows 95, 4-13, 5-10 Windows NT 4.0, 7-11 accessories SmartCard, 1-4 warranty, 8-13 address Hewlett-Packard, 8-2 HP website, 8-7 Input/Output, 2-14 Advanced Power Management (APM) optimizing battery life, 2-10 Windows NT 4.0, 7-9 airline adapter, 1-4 audio drivers Windows 95, 3-2, 5-6 Windows NT 4.0, 3-2, 7-6, 7-7...
- Page 104 hardware application notes, 8-9 hibernate mode, 2-8 HPCI driver Windows 2000, 6-5 infrared drivers (Windows 95), 4-7, 4-8, 4-9, 5-7, 5- 8, 5-9 installing 3Com 3C589D EtherLink III PC Card, 7- 3Com Fast EtherLink XL, 7-12 operating systems, 3-2 Service Pack 3, 7-5 Windows 2000 (retail), 6-3 Windows 95 (factory build), 3-3 installing original software, 3-3...
- Page 105 conserving power, 2-10 serial number correcting, 8-17 stored electronically, 8-16 service booklet, 8-7 repair, 8-13 support, 8-10 Service Pack 3, 7-5 setting up OmniBook BIOS, 2-3 retail Windows 2000, 6-3 retail Windows 95, 4-3, 5-3 retail Windows NT 4.0, 7-3 SmartCard, 1-4 software license, iii...
- Page 106 1. Introducing the OmniBook XE2 2. Operating the OmniBook XE2 3. Using the Recovery CD 4. Using Windows 98 5. Using Windows 95 6. Using Windows NT 4.0 7. Features and Support Information...