Before Use ......................17 Product Features....................19 Control Panel ....................23 InstaView......................24 Door in Door .....................24 Extra Space .......................26 Drawer.......................26 Shelf ........................27 Icemaker ......................28 Door Basket ......................29 SMART FUNCTIONS LG ThinQ Application ..................31 Smart Diagnosis ....................33 MAINTENANCE Cleaning ......................34 TROUBLESHOOTING Before Calling for Service................35...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments;...
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• Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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• Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
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• Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
SAFETY INSTRUCTIONS • Be careful of nearby children when you open or close the appliance door. The door may bump the child and cause injury. • Avoid the danger of children getting trapped inside the appliance. A child trapped inside the appliance can cause suffocation. •...
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• Do not clean glass shelves or covers with warm water when they are cold. They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre.
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SAFETY INSTRUCTIONS • Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage.
INSTALLATION INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and •...
INSTALLATION Accessories Disconnect all wire harnesses *1 This feature is only available on some models. Spanner A Spanner B C-Clip (Snap Ring) Rotate the hinge lever clockwise. Lift the top hinge free of the hinge lever latch Removing the Fridge and Freezer Door If your entrance door is too narrow for the appliance to pass through, remove the appliance...
INSTALLATION Levelling and Door Removing the Freezer Door Alignment Remove the two hinge bolts. Before Beginning When the appliance doors appear to be uneven, follow the instructions below to align the doors. NOTE • The spanner may differ depending on the model. You will be provided with either spanner type A or B.
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INSTALLATION Use the spanner to adjust the height by Use the spanner to adjust the height by turning turning the adjustment hinge pin to the left or the levelling leg to the left to raise it or to the right to the right.
INSTALLATION Door Alignment for Left Fridge • Type B Door Open the fridge door and use the spanner rotate the door hinge bolt. If the door is too low, lift the right door up and insert only one C-Clip with proper thickness. - If a C-Clip is already inserted on the middle hinge, remove the C-Clip before inserting a new C-Clip.
INSTALLATION Moving the Appliance for Relocation Preparing for Relocation Remove all food from inside the appliance. Pull the power plug out, insert and fix it into the power plug hook at the rear or on top of the appliance. Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance.
NOTE specifications. If you wish to minimise the impact • Contact the LG Electronics customer information on the food storage due to a temperature rise, centre if the alarm sound continues even after seal or wrap the stored food in several layers.
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OPERATION • Do not store food for a long period of time if it NOTE spoils easily at a low temperature. • Do not place unfrozen food in direct contact with • The max freezing capacity of your appliance is food that is already frozen.
OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1 This feature is only available on some models. Control Panel Sets the fridge temperature and freezer temperature. InstaView Door in Door The InstaView Door in Door compartment allows for easy access to frequently used food items. Door in Door Lever Opens the Door in Door.
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OPERATION Interior (Two Star *1 This feature is only available on some models. Standard Door Model: Door in Door Model:...
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OPERATION InstaView Door in Door Model: Control Panel Sets the fridge temperature and freezer temperature. LED Lamp The LED lamps inside the fridge light up when you open the door. Air Filter Reduces odours inside the fridge compartment. Fridge Door Basket Stores small packages of refrigerated foods, drinks and sauce containers.
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OPERATION Fridge Shelf Stores refrigerated foods and fresh foods. Stores the foods with higher moisture content at the front of the shelf. The shelf height can be adjusted by inserting the shelf in another groove of different height. Folding Shelf This is adjustable to meet individual storage needs.
• This function automatically terminates after a specific period has passed. Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to SMART FUNCTIONS for information on the initial setup of the LG ThinQ application. Lock This locks buttons on the control panel.
OPERATION • To lock the control panel buttons, press and hold the Lock button for 3 seconds until the indicator appears and the function is activated. • To disable the function, press and hold the Lock button for 3 seconds until the indicator appears and the function is deactivated.
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OPERATION Using the Door in Door To lower the moving basket, press up to release the levers at the side of the basket and Pull the lever at the bottom of the door upwards lower the basket until it clicks into place. until the door in door opens.
OPERATION Extra Space Lift up and remove the dairy basket from the whole case. Using the Extra Space This feature is only available on some models. The Extra Space compartment is always slightly cooler than the shelf or door bin areas, so it is a convenient place to store dairy snacks or other small items you want to keep especially cold.
OPERATION Removing/Refitting the Fridge Removing/Refitting the Freezer Drawer Drawer This feature may vary depending on model Open both freezer doors completely. Pull out purchased. the freezer drawer to full extension and remove all of the contents. Open both fridge doors completely. Hold the cover with both hands and tilt the cover slightly while pulling it out.
OPERATION Store taller items, such as a gallon container or • Do not clean glass shelves with warm water bottles, by pushing the front half of the shelf while they are cold. Shelves may break if underneath the back half of the shelf. Pull the front exposed to sudden temperature changes or of the shelf forward to return to a full shelf.
OPERATION Refit the cover and place the filled water tank Icemaker Type A back into the easy icemaker. To make ice, fill the ice tray with water and insert it into its position. Rotate the knob of the ice tray clockwise and pull out the ice basket.
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OPERATION taken out and used to move required condiments, • Do not allow children to hang from the basket drinks, snacks, etc. for cooking. when it is open or closed. Removing/Refitting the Door Basket To remove the baskets, simply lift the basket up and pull straight out.
Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.
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20 cm between the device and the body. The Wi-Fi button, when used with the LG ThinQ application, allows the appliance to connect to a home Wi-Fi network. The Wi-Fi indicator shows the Open Source Software Notice status of the appliance’s network connection.
LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to • Performing manual defrosting, maintenance or the appliance.
TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. • Plug the power plug in the outlet properly. A fuse in your home may be blown or the circuit breaker tripped.
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TROUBLESHOOTING Symptoms Possible Cause & Solution The appliance contains Did you put in food with a strong smell? a bad smell. • Store foods with strong smells in sealed containers. Vegetables or fruit may have spoiled in the drawer. • Throw away rotten vegetables and clean the vegetable drawer. Do not store vegetables too long in the vegetable drawer.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Frost or condensation Is the installation environment humid? has formed inside or • Condensation can appear on the exterior of the appliance if the installation outside the appliance. area is too humid or on a humid day such as a rainy day. Wipe off any moisture with a dry cloth.
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Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp. Noises Symptoms Possible Cause & Solution...
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.