Troubleshooting Guide - KitchenAid KCO124BM Manual

TROUBLESHOOTING GUIDE

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
Problem
If the oven fails to start:
If the problem cannot be
corrected:
If the wrong temperature unit is
displayed:
Upper cooking elements visibly
glow, but bottom cooking
elements do not:
If "E1 or E2" flashes on the
display and a chime sounds:
If "PF" is shown on the display:
16 |
W11407666C.indb 16 W11407666C.indb 16
WARNING
Electrical Shock Hazard
Check to see if the oven is plugged into a grounded 3
prong outlet.
Check to see if the fuse in the circuit breaker box to the
oven is in working order.
See the "KitchenAid Warranty and Service" sections.
®
Do not return the Air Fryer to the retailer – retailers do not
provide service.
Press and hold the Convection button for 3 seconds
to switch between Fahrenheit (°F) and Celsius (°C)
temperature units.
The upper cooking elements use higher power for better
browning performance. The lower cooking elements
are on, but may not visibly glow like the upper cooking
elements. This is normal and your Air Fryer is working
properly.
The NTC Sensor may not be working. This issue can not
be corrected. Please see the "KitchenAid
Service" sections.
The oven will display "PF" when it is powered up for the
first time, or has experienced a power failure. If a cooking
function was in process, dispose of food; it might not be
thoroughly cooked.
Solution
® Warranty and
9/18/2020 3:43:15 PM 9/18/2020 3:43:15 PM