Table of Contents

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Help Guide
Television
Getting Started [1]
Using the Help Guide [2]
Introducing Android TV [3]
Downloading apps from the Google Play [4]
Moving apps to a USB memory device [5]
Viewing Internet media [6]
Enjoying content from your mobile device on the TV with Google Cast [7]
Enjoying safe apps and video streaming services (Security & restrictions) [8]
Searching by using your voice [9]
Basic Operations [10]
Using the remote control [11]
Home menu [12]
Using the DISCOVER button [13]
Using the Action Menu [14]
Selecting devices that are connected to the TV [15]
Identifying the status of the TV through illumination [16]
Illumination LED [17]
Illumination at the bottom of the screen [18]
Support Site [19]
Watching TV [20]
Watching TV programs [21]
Using the program guide [22]
Using interactive broadcast TV services [23]
Watching in 3D (3D models only) [24]
Understanding the basics of 3D TV (3D models only) [25]
Preparing your 3D glasses (3D models only) [26]
Watching TV in 3D (3D models only) [27]
Enjoying social networking services while watching TV [28]
Using the TV with Other Devices [29]
http://helpguide.sony.net/tv/eusltn1/v1/en-003/print.html[4/10/2017 1:08:24 PM]

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Summary of Contents for Sony RMF-TX200U

  • Page 1 Understanding the basics of 3D TV (3D models only) [25] Preparing your 3D glasses (3D models only) [26] Watching TV in 3D (3D models only) [27] Enjoying social networking services while watching TV [28] Using the TV with Other Devices [29] http://helpguide.sony.net/tv/eusltn1/v1/en-003/print.html[4/10/2017 1:08:24 PM]...
  • Page 2 Adjusting audio system-related settings [52] Bluetooth devices [53] Connecting a Bluetooth device [54] Supported Bluetooth profiles [55] Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) [56] Connecting a wireless subwoofer (optional) [57] Adjusting wireless subwoofer-related settings (optional) [58]...
  • Page 3 Picture quality is not as good as viewed at the store. [91] Distorted picture. [92] The screen flickers. [93] No color/Dark picture/Color is not correct/Picture is too bright. [94] Dark screen. How to brighten the screen. [95] http://helpguide.sony.net/tv/eusltn1/v1/en-003/print.html[4/10/2017 1:08:24 PM]...
  • Page 4 Poor reception or poor picture quality with digital broadcasts. [120] You cannot view digital channels. [121] You cannot receive or select channels. [122] Some digital cable channels are not displayed. [123] Broadcast HD formats have poor quality. [124] Sound [125] No sound but good picture. [126] http://helpguide.sony.net/tv/eusltn1/v1/en-003/print.html[4/10/2017 1:08:24 PM]...
  • Page 5 You cannot find a connected BRAVIA Sync HDMI device. [156] You cannot control a second AV receiver. [157] An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) [158] http://helpguide.sony.net/tv/eusltn1/v1/en-003/print.html[4/10/2017 1:08:24 PM]...
  • Page 6: Getting Started

    This Help Guide explains how to use this TV. Additionally, you can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for parts descriptions and specifications of this TV. In this Help Guide, you can read the desired information in order or search for it directly. To search, http://helpguide.sony.net/tv/eusltn1/v1/en-003/print.html[4/10/2017 1:08:24 PM]...
  • Page 7: Table Of Contents

    Table Of Contents Sony Television Help Guide ......................Getting Started ..........................Using the Help Guide ........................Introducing Android TV ........................Downloading apps from the Google Play ..................Moving apps to a USB memory device ..................Viewing Internet media ........................Enjoying content from your mobile device on the TV with Google Cast .........
  • Page 8 Adjusting audio system-related settings ..................Bluetooth devices ......................... Connecting a Bluetooth device ..................... Supported Bluetooth profiles ......................Sony wireless subwoofer (optional) (Sony wirelesssubwoofer supported models only) .............................. Connecting a wireless subwoofer (optional) ................. Adjusting wireless subwoofer-related settings(optional) ............... BRAVIA Sync-compatible devices ....................
  • Page 9 Settings ............................Configuring the TV ........................[TV] ............................... [Network & Accessories] ....................... [System Preferences] ........................[Personal] ............................. [Expert panel settings](only models equipped withan OLED panel) ..........Setting a timer ..........................Troubleshooting ..........................Self diagnostics ..........................Software updates .......................... If a full reset (restart) of the TV is required ...................
  • Page 10 Broadcast reception ........................Check these things first to troubleshoot your TVreception............Block noise or an error message appears and youcannot watch broadcasts......Ghosting or double images appear....................Only snow noise or a black picture appears on thescreen............
  • Page 11 Connected devices ........................No picture from a connected device..................... You cannot select a connected device in the HomeMenu............Certain programs on digital sources display a lossof detail............Photo images or folders take time to display................You cannot find a connected BRAVIA Sync HDMIdevice............
  • Page 12 To see if your TV is equipped with one of the functions described in the Help Guide, refer to the paper manual or a Sony product catalog. This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.
  • Page 13: Introducing Android Tv

    [3] Getting Started Introducing Android TV Downloading apps from the Google Play Moving apps to a USB memory device Viewing Internet media Enjoying content from your mobile device on the TV with Google Cast Enjoying safe apps and video streaming services (Security & restrictions) Searching by using your voice [4] Getting Started | Introducing Android TV Downloading apps from the Google Play...
  • Page 14: Moving Apps To A Usb Memory Device

    About paid apps There are free apps and paid apps in the Google Play. To purchase a paid app, a prepaid Google Play gift card code or credit card information is required. You can purchase a Google Play gift card from various retailers.
  • Page 15: Viewing Internet Media

    Format it as an internal storage device. When formatting is finished, press the HOME button, then select [Settings] — [Apps]. Select the app that you want to move to the USB memory device. Select the USB memory device from the used storage. The app is moved to the USB memory device.
  • Page 16: Enjoying Content From Your Mobile Device On The Tv With Google Cast

    An Internet connection is required to watch Internet content. Related topics Enjoying safe apps and video streaming services (Security & restrictions) Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to your network [7] Getting Started | Introducing Android TV Enjoying content from your mobile device on the TV with Google Cast Google Cast allows you to wirelessly cast content from your favorite websites and apps to your TV,...
  • Page 17: Searching By Using Your Voice

    (Security & restrictions) You can ensure safe use of the TV by setting installation restrictions on apps that are downloaded from unknown sources, or age restrictions on programs and videos. Press the HOME button, then select [Settings] — then options such as [Security & restrictions] or [Parental lock (Broadcast)].
  • Page 18: Using The Remote Control

    Using the DISCOVER button Using the Action Menu Selecting devices that are connected to the TV Identifying the status of the TV through illumination [11] Getting Started | Basic Operations Using the remote control You can operate many of the TV’s features by using the buttons.
  • Page 19: Home Menu

    Press the button. You will then be taken directly to the Voice search screen. The LED on the remote control will light up indicating that the Voice search function has been activated; then speak into the built-in microphone. When your voice is not being recognized When your voice is not being recognized, make sure to activate the button on the remote control with the...
  • Page 20 Searching You can search for various content by entering a search keyword using the on-screen keyboard or by voice. The availability of the remote control with a built-in microphone depends on your model/region/country. Press the HOME button. Select the microphone icon at the top of the screen. Enter a search keyword by speaking into the microphone on the remote control, or by pressing the button and then using the on-screen keyboard.
  • Page 21: Using The Discover Button

    [13] Getting Started | Basic Operations Using the DISCOVER button You can use the DISCOVER button to search for content (such as TV programs and Internet content). The content that displays when pressing the DISCOVER button varies depending on your model/region/country.
  • Page 22: Using The Action Menu

    [Add channels to Favorites] Add your favorite channels to DISCOVER. [Add keyword categories] Add keywords to create your own custom content category. [Display size] Select the display size of the menu. [Sort TV channels] Select the type of TV program sorting. Note Some options may not be available depending on your model/region/country.
  • Page 23: Selecting Devices That Are Connected To The Tv

    [15] Getting Started | Basic Operations Selecting devices that are connected to the TV To use devices that are connected to the TV such as a Blu-ray/DVD player, or to watch TV programs after using such devices, you must switch the input. Press the INPUT button repeatedly to select the connected device.
  • Page 24: Illumination At The Bottom Of The Screen

    Cyan “blinking” home network When “Video & TV SideView” is launched on the home network etc. When the on timer is set Amber “on” When the sleep timer is set Related topics Home network features Using the “Video & TV SideView” app with your smartphone/tablet Software updates Setting a timer [18] Getting Started | Basic Operations | Identifying the status of the TV through illumination...
  • Page 25: Support Site

    [19] Getting Started Support Site For the latest information and Online Help Guide, please visit the Sony support website: USA: http://www.sony.com/tvsupport Canada: http://www.sony.ca/support Brazil: http://esupport.sony.com/BR/ Latin America: http://esupport.sony.com/ES/LA/ [20] Watching TV Watching TV programs Watching in 3D (3D models only)
  • Page 26: Watching Tv Programs

    [21] Watching TV Watching TV programs Using the program guide Using interactive broadcast TV services [22] Watching TV | Watching TV programs Using the program guide You can quickly find your preferred programs. (This function is available only for digital broadcasts and depends on your region/country/settings.) Press the GUIDE button to display the digital program guide.
  • Page 27: Watching In 3D (3D Models Only)

    and news, through high-quality digital text and graphics, along with advanced options. If available in your home, Ginga Interactivity also allows you to communicate with the broadcaster through the return channel, in scenarios such as polls, quizzes and games. These services are provided by broadcasters.
  • Page 28 Recommended viewing distance for a 3D image If the viewing distance is not appropriate, a double image may appear. Sit at a distance of at least 3 times the height of the screen away from the TV. For the best viewing experience, we recommend that you sit directly in front of the TV.
  • Page 29: Preparing Your 3D Glasses (3D Models Only)

    45° 1-6 m (3-20 ft.) 30° Note Recommended viewing angle and distance may vary depending on the TV’s location and room conditions. Caring for your glasses Wipe the glasses gently with a soft cloth. Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
  • Page 30 For Passive 3D Glasses If Passive 3D Glasses are supplied with your TV, use them. If no glasses are supplied, purchase a pair of Passive 3D Glasses, model TDG-500P. You can watch in 3D by just putting the Passive 3D Glasses For Active 3D Glasses If Active 3D Glasses are supplied with your TV, use them.
  • Page 31: Watching Tv In 3D (3D Models Only)

    From the next time, you can use the Active 3D Glasses by just turning them on. To turn them off, press and hold the (Power) button/indicator on the glasses for 2 seconds. To turn them on again, press (Power) button/indicator. Hint To use the Active 3D Glasses with another TV, you need to register the glasses to that TV.
  • Page 32: Enjoying Social Networking Services While Watching Tv

    Press the ACTION MENU button, then select [3D]. Select the [3D display] mode to suit the displayed content. Depending on the input signal or format, [3D (Side by Side)]/[3D (Over-Under)] may not be selectable. Hint In addition to the [3D display] mode, you can use various 3D options in [3D settings]. Press the HOME button, then select [Settings] —...
  • Page 33: Using The Tv With Other Devices

    Smartphones and tablets Computers, cameras, and camcorders Audio system Bluetooth devices Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) BRAVIA Sync-compatible devices Connecting an IR Blaster (IR Blaster compatible models only) Viewing pictures in 4K from compatible devices...
  • Page 34: Playing Content Stored On A Usb Device

    Playing content stored on a USB device Connecting a USB device Connect a USB storage device to the USB port of the TV to enjoy photo, music, and video files stored on the device. USB storage device Enjoy photos/music/movies stored on a USB device You can enjoy photos/music/movies stored on a USB device on the TV screen.
  • Page 35: Information About Usb Devices Used For Storing Photos And Music

    It may take a long time to display a photo, depending on the file or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
  • Page 36: Photos

    [34] Using the TV with Other Devices | USB devices | Supported files and formats Photos Use case : USB / Home Network File Format Extension JPEG *.jpg / *.jpe / *.jpeg Other supported files and formats Music Videos Audio sampling rates (for videos) External subtitles [35] Using the TV with Other Devices | USB devices | Supported files and formats Music...
  • Page 37: Videos

    Extension Description Sampling Rate *.wma WMA9 Standard 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k Other Extension Description Sampling Rate LPCM 32k / 44.1k / 48k *.mp3 MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 MP2L3 16k / 22.05k / 24k...
  • Page 38 Audio Codec MPEG1L2 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps MPEG2PS (*.mpg / *.mpe / *.mpeg) Subtitle Type : External Video Codec (Profile@Level) MPEG2 MP@HL, MP@H14L, MP@ML Audio Codec MPEG1L1 / MPEG1L2 / LPCM / AC3 Max.
  • Page 39 Max. Frame Rate 1920x1080@120fps Video Codec (Profile@Level) MPEG4 SP@L6, ASP@L5, ACEP@L4 Audio Codec AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) AVC / H.264 BP@L5.2, MP@L5.2, HP@L5.2 Audio Codec...
  • Page 40 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps MKV (*.mkv) Subtitle Type : Internal / External Video Codec (Profile@Level) Xvid Audio Codec DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max.
  • Page 41 Max. Frame Rate 3840x2160@60p 3gpp (*.3gp / *.3g2) Subtitle Type : External Video Codec (Profile@Level) MPEG4 SP@L6, ASP@L5, ACEP@L4 Audio Codec AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max.
  • Page 42: Audio Sampling Rates (For Videos)

    Subtitle Type : Internal / External Video Codec (Profile@Level) Audio Codec Vorbis Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Other supported files and formats Photos Music Audio sampling rates (for videos) External subtitles [37] Using the TV with Other Devices | USB devices | Supported files and formats Audio sampling rates (for videos) Audio Codec...
  • Page 43: External Subtitles

    PCM (S16BE) Other supported files and formats Photos Music Videos External subtitles [38] Using the TV with Other Devices | USB devices | Supported files and formats External subtitles Use case : USB File Format Extension SubStation Alpha *.ass / *.ssa SubRip *.srt MicroDVD...
  • Page 44: Connecting A Blu-Ray Or Dvd Player

    [40] Using the TV with Other Devices | Blu-ray and DVD players Connecting a Blu-ray or DVD player Connect a Blu-ray/DVD player to the TV. HDMI connection For optimum picture quality, we recommend connecting your player to the TV using an HDMI cable. If your Blu-ray/DVD player has an HDMI jack (socket), connect it using an HDMI cable.
  • Page 45 Blu-ray/DVD player Component video cable (not supplied) Audio cable (not supplied) Composite connection Availability depends on your model/region/country. If your Blu-ray/DVD player has composite jacks (sockets), connect them using a composite video/audio cable. Blu-ray/DVD player Composite video/audio cable (not supplied) If using an Analog Extension cable Availability depends on your model/region/country.
  • Page 46: Watching Blu-Ray And Dvd Discs

    Blu-ray/DVD player Analog Extension cable (supplied) RCA Cable (not supplied) Whether the Analog Extension cable is supplied depends on your model/region/country. Related topics Watching Blu-ray and DVD discs [41] Using the TV with Other Devices | Blu-ray and DVD players Watching Blu-ray and DVD discs You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV.
  • Page 47: Smartphones And Tablets

    Related topics Connecting a Blu-ray or DVD player BRAVIA Sync-compatible devices [42] Using the TV with Other Devices Smartphones and tablets Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function Sharing photos/music/videos Using the “Video & TV SideView” app with your smartphone/tablet [43] Using the TV with Other Devices | Smartphones and tablets Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function...
  • Page 48: Sharing Photos/Music/Videos

    When the device is connected to the TV, the screen displayed on the device will also be displayed on the TV. For details, refer to the instruction manual of your device. Note While the standby screen for the Screen mirroring is displayed, the wireless connection between the TV and your wireless router (access point) is disconnected, therefore communication via the Internet is stopped.
  • Page 49: Using The "Video & Tv Sideview" App With Yoursmartphone/Tablet

    access the URL shown on the TV screen. Follow the on-screen instructions on your mobile device to view photos or play music/videos on the TV, or save photos/videos displayed on the TV. Note If the TV uses the 5GHz band to connect to a wireless router (or access point), the connection is disconnected when this function is started.
  • Page 50 Entering text using the mobile device’s keyboard For comprehensive information about the “Video & TV SideView” app, refer to the following website: http://info.tvsideview.sony.net For details on how to use the “Video & TV SideView” app, refer to the app’s help guide.
  • Page 51: Computers, Cameras, And Camcorders

    HOME button, enable the TV’s Wi-Fi Direct function by selecting [Settings] — [Network] — [Wi Fi Direct] — [Wi Fi Direct]. Then, navigate to the [Wi Fi Direct settings] page by selecting [Settings] — [Network] — [Wi Fi Direct] — [Wi Fi Direct settings]. To turn on the TV from “Video &...
  • Page 52: Connecting A Camera Or Camcorder And Viewing

    To connect a computer Use an HDMI cable to connect your computer to the TV. Computer HDMI cable (not supplied) Be sure to use an authorized HIGH SPEED HDMI cable bearing the HDMI logo. To check the video signal specifications Computer video signal specifications To view content stored on a computer After connecting the computer, press the HOME button, then select the input the computer is...
  • Page 53 To connect a camera or camcorder Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV end.
  • Page 54: Computer Video Signal Specifications

    BRAVIA Sync-compatible devices [49] Using the TV with Other Devices | Computers, cameras, and camcorders Computer video signal specifications (Resolution, Horizontal frequency/Vertical frequency) 640 x 480, 31.5 kHz/60 Hz 800 x 600, 37.9 kHz/60 Hz 1024 x 768, 48.4 kHz/60 Hz 1152 x 864, 67.5 kHz/75 Hz 1280 x 1024, 64.0 kHz/60 Hz 1600 x 900, 56.0 kHz/60 Hz...
  • Page 55: Connecting An Audio System

    [51] Using the TV with Other Devices | Audio system Connecting an audio system See the illustrations below to connect an audio system such as an AV receiver or sound bar. After finishing the connection, configure the audio settings to play TV sound through the audio system (refer to the related topic link at the bottom of this page).
  • Page 56 To connect an audio system that is not ARC capable using an optical audio cable You can connect the TV’s audio output to an audio system using an optical audio cable. AV receiver or Sound bar Optical audio cable (not supplied) Hint See the instruction manual of the audio system for details on connecting other devices and for set-up.
  • Page 57: Adjusting Audio System-Related Settings

    Adjusting audio system-related settings [52] Using the TV with Other Devices | Audio system Adjusting audio system-related settings When using the HDMI connection or optical audio connection After connecting the TV to your audio system, press the ACTION MENU button, then select [Speakers] —...
  • Page 58: Bluetooth Devices

    Related topics Connecting an audio system No sound but good picture. No audio or low audio with a home theater system. [53] Using the TV with Other Devices Bluetooth devices Connecting a Bluetooth device Supported Bluetooth profiles [54] Using the TV with Other Devices | Bluetooth devices Connecting a Bluetooth device To pair the TV with a Bluetooth device Turn the Bluetooth device on and put it in pairing mode.
  • Page 59: Supported Bluetooth Profiles

    Connecting a wireless subwoofer (optional) Adjusting wireless subwoofer-related settings (optional) [57] Using the TV with Other Devices | Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Connecting a wireless subwoofer (optional) You can use the optional Wireless Subwoofer SWF-BR100 to extend the bass response of the TV’s sound.
  • Page 60: Adjusting Wireless Subwoofer-Related Settings(Optional)

    For details on how to set up the Wireless Subwoofer, refer to the instruction manual supplied with the Wireless Subwoofer. Related topics Adjusting wireless subwoofer-related settings (optional) [58] Using the TV with Other Devices | Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) Adjusting wireless subwoofer-related settings (optional)
  • Page 61: Bravia Sync-Compatible Devices

    Sony wireless subwoofer supported models have [Wireless Subwoofer power] in [Settings] — [Sound] — [Sound adjustments]. The sound settings of the Wireless Subwoofer have already been set to the recommended values for your TV. Follow the instructions below to change the settings to suit your preferences.
  • Page 62: Bravia Sync Overview

    Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings [60] Using the TV with Other Devices | BRAVIA Sync-compatible devices BRAVIA Sync overview If a BRAVIA Sync-compatible device (e.g., BD player, AV amplifier) is connected with an HDMI cable, you can operate the device with the TV’s remote control.
  • Page 63: Adjusting Bravia Sync Settings

    Controls menu operation ( buttons), playback (e.g., button), and channel selection of the connected Blu-ray/DVD player through the TV’s remote control. AV amplifier Automatically turns the connected AV amplifier on and switches the sound output from the TV speaker to the audio system when you turn the TV on. This function is only available if you have previously used the AV amplifier to output the TV’s sound.
  • Page 64 [External inputs] — [BRAVIA Sync settings] — [BRAVIA Sync control]. Activate BRAVIA Sync on the connected device. When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device.
  • Page 65: Connecting An Ir Blaster (Ir Blaster Compatiblemodels Only)

    Connecting an IR Blaster (IR Blaster compatible models only) IR Blaster compatible models have [IR Blaster setup] in [Settings] — [External inputs]. The IR Blaster allows you to operate a set-top box or AV Receiver that is connected to the TV, with the TV’s remote control.
  • Page 66: Viewing Pictures In 4K From Compatible Devices

    Make sure that your TV supports the external device. Related topics An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) [64] Using the TV with Other Devices Viewing pictures in 4K from compatible devices Viewing pictures in 4K resolution Settings for viewing pictures in 4K resolution with higher quality...
  • Page 67 Press the HOME button, then select [Album] — the USB device, server, or preset folder containing the file to play — the folder or file from the list. If you select a folder, select the file. To view pictures stored on a digital still camera/camcorder Connect a digital still camera or camcorder that supports HDMI output to the HDMI IN jack (socket) of the TV, using an HDMI cable.
  • Page 68: Settings For Viewing Pictures In 4K Resolution Withhigher Quality

    Settings for viewing pictures in 4K resolution with higher quality When you display the High-Quality 4K format with the HDMI input, set [HDMI signal format] in [External inputs]. HDMI signal format To change the HDMI signal format setting, press the HOME button, then select [Settings] — [External inputs] —...
  • Page 69: Connecting To A Network Using A Lan Cable

    Connecting to a network using a LAN cable Connecting to a network using a wireless connection Home network features [68] Connecting to a Network Connecting to a network using a LAN cable Connecting to a network using a LAN cable A wired LAN connection allows you to access the Internet and your home network.
  • Page 70: Connecting To A Network Using A Wirelessconnection

    network (network administrator). [69] Connecting to a Network Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to your network Using Wi-Fi Direct to connect to the TV (no wireless router required) [70] Connecting to a Network | Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to your network The built-in wireless LAN device allows you to access the Internet and enjoy the benefits of networking in a cable-free environment.
  • Page 71: Using Wi-Fi Direct To Connect To The Tv (Nowireless Router Required)

    To turn off the built-in wireless LAN To disable [Built-in Wi Fi], press the HOME button, then select [Settings] — [Network] — [Advanced settings] — [Built-in Wi Fi]. Hint For smooth video streaming: Change the setting of your wireless router (or access point) to a high-speed networking standard such as 802.11n if possible.
  • Page 72 You can connect a device to the TV wirelessly, without using a wireless router, and then stream videos, photos, and music that is stored on your device directly to the TV. To enable [Wi Fi Direct], press the HOME button, then select [Settings] — [Network] — [Wi Fi Direct] —...
  • Page 73 To list connected devices/deregister devices Press the HOME button, then select [Settings] — [Network] — [Wi Fi Direct] — [Advanced settings] — [Show device list/Delete]. To deregister a device, select the device in the list to delete, then press the button.
  • Page 74: Home Network Features

    The connection will resume automatically after exiting from [Wi Fi Direct settings]. The 5GHz band may not be supported depending on your region/country. Related topics The TV cannot be found by a Wi-Fi Direct device. [72] Connecting to a Network Home network features Adjusting home network settings Playing content from a computer...
  • Page 75: Playing Content From A Computer

    Edit the list of mobile devices registered to use as a TV remote control. [Renderer access control] Select [Auto access permission] to access the TV automatically when a controller accesses the TV for the first time. Select [Custom settings] to change the access permission settings of each controller. Related topics Using the “Video &...
  • Page 76: Playing Content From A Media Server

    Depending on the file, playback may not be possible even when using the supported formats. Related topics Adjusting home network settings [75] Connecting to a Network | Home network features Playing content from a media server You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the controller directly.
  • Page 77: Settings

    Your TV is equipped with RVU technology which may allow it to connect to compatible satellite receivers over your home network without the need for a dedicated box. Contact your satellite provider for additional information. [77] Settings Configuring the TV Setting a timer [78] Settings Configuring the TV...
  • Page 78: [Network & Accessories]

    [Sound] Adjusts the sound settings and speaker-related options. [Illumination LED] Customizes the Illumination LED. (The availability of this function depends on your model.) [Power] Changes the settings related to power consumption. [Apps] Changes the settings related to apps. [Daydream] Configures the settings of the screen saver. [Storage &...
  • Page 79: [System Preferences]

    [81] Settings | Configuring the TV [System Preferences] Press the HOME button, then select [Settings] — [System Preferences] — the desired option. Available options [Date & time] Adjusts the current time. [Language] Selects the menu language. [Keyboard] Configures the settings of the on-screen keyboard. [Search] Configures the settings of the search function.
  • Page 80: [Expert Panel Settings](Only Models Equipped Withan Oled Panel)

    [Parental lock (Streaming channels)] Configures the parental lock settings for streaming channels. [Add account] Adds various service accounts such as Google accounts and Sony Entertainment Network (SEN) accounts. [83] Settings | Configuring the TV [Expert panel settings](only models equipped with...
  • Page 81: Setting A Timer

    Manually perform a panel refresh only when image retention is particularly noticeable. Note Perform panel refresh only when image retention is particularly noticeable. As a reference, perform it only once a year. Avoid performing it more than once a year because it may affect the usable life of the panel.
  • Page 82: Self Diagnostics

    [88] Troubleshooting | Start here Software updates Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience. The easiest way to receive software updates is via an internet connection to the TV.
  • Page 83: If A Full Reset (Restart) Of The Tv Is Required

    If you do not have a network connection, you can also update the software by using a USB storage device. Use your computer to download the latest software from the Sony support website onto a USB storage device. Insert the USB storage device to a USB port on the TV and the software update will start automatically.
  • Page 84: Picture Quality Is Not As Good As Viewed At Thestore

    Picture quality is not as good as viewed at the store. Distorted picture. The screen flickers. No color/Dark picture/Color is not correct/Picture is too bright. Dark screen. How to brighten the screen. Color is not correct. How to adjust the color tone. Screen format/wide mode changes automatically.
  • Page 85: Distorted Picture

    [92] Troubleshooting | Picture (quality)/screen Distorted picture. Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. When installing an optional device, leave some space between the device and the TV. Press the ACTION MENU button, then select [Picture adjustments] — [Advanced settings] — [Motion] —...
  • Page 86: No Color/Dark Picture/Color Is Not Correct/Picture Is Too Bright

    too bright. Press the ACTION MENU button, then select [Picture adjustments] to make adjustments. Press the ACTION MENU button, then select [Picture adjustments] — [Advanced settings] — [Reset]. If you set [Power saving] to [Low] or [High], the black level will be enhanced. Press the HOME button, then select [Settings] —...
  • Page 87: Screen Format/Wide Mode Changes Automatically

    No color/Dark picture/Color is not correct/Picture is too bright. [97] Troubleshooting | Picture (quality)/screen Screen format/wide mode changes automatically. When changing the channel or video input, if [Auto wide] in [Screen] is enabled, the current [Wide mode] setting is automatically changed according to the input signal. To lock the [Wide mode] setting, disable [Auto wide].
  • Page 88: A Black Box Appears On The Screen

    and bottom of the screen. For more details, check the documentation that came with your DVD (or contact your program provider). Programs in 4:3 aspect ratio will have bands on the left and right sides of the screen. Programs broadcasted in HD formats (720p and 1080i) with 4:3 content will commonly have black bands on the left and right sides of the screen which are added by the broadcaster.
  • Page 89: Models Only)

    If two pictures are displayed side-by-side, press the ACTION MENU button, then select [3D] — [3D display] — [3D (Side by Side)]. If two pictures are displayed one above the other, press the ACTION MENU button, then select [3D] — [3D display] — [3D (Over-Under)]. If the [3D display] screen appears and 3D pictures are not displayed, turn off the device that plays 3D content and turn it on again.
  • Page 90: You Cannot Turn Off 3D Display While Watching 3Dcontent. (3D Models Only)

    [104] Troubleshooting | Picture (quality)/screen You cannot turn off 3D display while watching 3D content. (3D models only) 3D models have [3D settings] in [Settings] — [Picture & Display]. For 3D content displayed with the 3D signal, 3D display cannot be turned off on your TV. Turn 3D settings off on the connected device (such as a Blu-ray player).
  • Page 91: The Message [Panel Refresh Did Not Finish] Isdisplayed. (Only Models Equipped With An Oledpanel)

    If the whole image or part of the image remains still, the screen will gradually become darker to reduce image retention. This is a feature to protect the panel, and is not a malfunction. [108] Troubleshooting | Picture (quality)/screen The message [Panel refresh did not finish] is displayed.
  • Page 92: A White Line Appears On The Screen. (Only Modelsequipped With An Oled Panel)

    [110] Troubleshooting | Picture (quality)/screen A white line appears on the screen. (only models equipped with an OLED panel) Panel refresh automatically runs after the TV has been used for a long period of time to reduce image retention. Panel refresh starts after the TV is turned off and takes about one hour to complete.
  • Page 93: Check These Things First To Troubleshoot Your Tvreception

    Only snow noise or a black picture appears on the screen. There is picture or sound noise when viewing an analog TV channel. Some channels are blank. Poor reception or poor picture quality with digital broadcasts. You cannot view digital channels. You cannot receive or select channels.
  • Page 94: Only Snow Noise Or A Black Picture Appears On Thescreen

    [Motionflow] compatible models have [Motionflow] in [Settings] — [Picture & Display] — [Picture adjustments] — [Advanced settings] — [Motion]. Related topics Distorted picture. Check these things first to troubleshoot your TV reception. [117] Troubleshooting | Broadcast reception Only snow noise or a black picture appears on the screen.
  • Page 95: Some Channels Are Blank

    Related topics Check these things first to troubleshoot your TV reception. [119] Troubleshooting | Broadcast reception Some channels are blank. The channel is for scrambled/subscription service only. Subscribe to a pay TV service. The channel is used only for data (no picture or sound). Contact the broadcaster for transmission details.
  • Page 96: You Cannot Receive Or Select Channels

    Ask a local installer if digital transmissions are provided in your area. Upgrade to a higher gain antenna. Related topics Check these things first to troubleshoot your TV reception. You cannot receive or select channels. Some digital cable channels are not displayed. [122] Troubleshooting | Broadcast reception You cannot receive or select channels.
  • Page 97: Broadcast Hd Formats Have Poor Quality

    your cable company for more information. The digital cable channel may be set to [Hidden] in [Show/Hide channels]. Related topics Check these things first to troubleshoot your TV reception. You cannot view digital channels. [124] Troubleshooting | Broadcast reception Broadcast HD formats have poor quality. Content and signal quality are regulated by the signal provider.
  • Page 98: Audio Noise

    Press the ACTION MENU button, then select [Speakers] — [TV speakers]. If it is set to [Audio system], the TV speakers only output key tones or system sounds. Related topics No audio or low audio with a home theater system. [127] Troubleshooting | Sound Audio noise.
  • Page 99: Distorted Sound

    [129] Troubleshooting | Sound Distorted sound. Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. Keep the TV away from electrical noise sources such as cars, hair-dryers, Wi-Fi units, mobile phones, or optical devices. When installing an optional device, leave some space between the device and TV. Set [Audio filter] to [Low] or [High] to improve sound for analog reception.
  • Page 100: The Network Name (Ssid) Of The Wireless Router(Access Point) To Which You Want To Connect Is Notdisplayed

    You can connect to the Internet, but not to Google services. You cannot add a Google account. [132] Troubleshooting | Network (Internet/home)/apps The network name (SSID) of the wireless router (access point) to which you want to connect is not displayed.
  • Page 101: Certain Internet Video Content Displays A Loss Ofdetail

    Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby. There are floors or walls between the wireless router (access point) and TV. If the problem persists even after checking the above, try using a wired LAN connection. Related topics Using Wi-Fi to connect the TV to your network [135] Troubleshooting | Network (Internet/home)/apps Certain Internet video content displays a loss of...
  • Page 102: Apps Are Inaccessible

    Apps are inaccessible. Check that the LAN cable or AC power cord (mains lead) of the router/modem has been connected properly. Your router/modem must be set in advance to connect to the Internet. Contact your Internet service provider for router/modem settings. Try using apps later.
  • Page 103: A Message Appears Stating That The Tv Cannotconnect To Your Network

    A message appears stating that the TV cannot connect to your network. [140] Troubleshooting | Network (Internet/home)/apps A message appears stating that the TV cannot connect to your network. Check the current network settings and perform [Check Connection]. Press the HOME button, then select [Settings] — [Network] — [Advanced settings] — [Network status] —...
  • Page 104: Remote Control/Accessories

    Only one Google account can be registered at a time. To log in with another Google account, you must remove the registered account. To log in with another account Press the HOME button, then select [Settings] — [Google] — [Remove account]. Remove the current Google account and then add another account.
  • Page 105: You Cannot Turn The Active 3D Glasses On. (3Dmodels Only)

    There may be poor contact between the battery and the remote control. Remove the batteries, then insert them again. Point the remote control at the remote control sensor located at the front of the TV. Keep the remote control sensor area clear from obstacles. Fluorescent light can interfere with remote control operation;...
  • Page 106: The Led Indicator On The Active 3D Glasses Blinks.(3D Models Only)

    CR2025 (-) side [146] Troubleshooting | Remote control/accessories The LED indicator on the Active 3D Glasses blinks. (3D models only) Lights up for 3 seconds: Indicates when turning on the glasses. Blinks every 2 seconds: Indicates the glasses are powered on. Blinks 3 times: Indicates the glasses have been powered off.
  • Page 107: The Tv Turns Off Automatically

    [148] Troubleshooting | Power The TV turns off automatically. The screen may have been turned off due to [Sleep timer] settings. Check the [Duration] setting of [Timer]. Check if [Idle TV standby] in [Eco] is activated. The screen may have been turned off due to [Daydream] settings. (Except for Brazilian models) Check if [Auto shut-off] in [Eco] is activated.
  • Page 108: Connected Devices

    [151] Troubleshooting Connected devices No picture from a connected device. You cannot select a connected device in the Home Menu. Certain programs on digital sources display a loss of detail. Photo images or folders take time to display. You cannot find a connected BRAVIA Sync HDMI device. You cannot control a second AV receiver.
  • Page 109: You Cannot Select A Connected Device In The Homemenu

    Change the HDMI signal format of the HDMI input that does not display a picture to standard format. Press the HOME button, then select [Settings] — [External inputs] — [HDMI signal format]. Related topics Using the TV with Other Devices [153] Troubleshooting | Connected devices You cannot select a connected device in the Home Menu.
  • Page 110: You Cannot Find A Connected Bravia Sync Hdmidevice

    No picture from a connected device. [156] Troubleshooting | Connected devices You cannot find a connected BRAVIA Sync HDMI device. Check that your device is BRAVIA Sync-compatible. Make sure that [Control for HDMI] is set up on the BRAVIA Sync-compatible device and [BRAVIA Sync settings] —...
  • Page 111: Some Media Files In The Usb Device Or Server Arenot Displayed

    Make sure that your TV supports the external device. If you press and hold a button on the remote control, the operation may not be transmitted. Instead, press the button repeatedly. Some external devices may not respond to some buttons on the “Action Menu”. (Except for Brazilian models) The IR Blaster may not be set properly.
  • Page 112: What Kind Of Devices Can Be Connected Using Thescreen Mirroring Function

    Check if the device is turned on. Replace the batteries of the device. Re-register the device. Bluetooth devices use the 2.4GHz band, therefore communication speed may deteriorate or cut out occasionally due to wireless LAN interference. If household electric appliances (e.g., microwaves or mobile devices) are placed nearby, radio wave interference is more likely to happen.
  • Page 113: Video Or Sound Sometimes Cuts Out

    Devices emitting radio waves, such as other wireless LAN devices or microwave ovens, may interfere with the Screen mirroring function using wireless LAN. Keep the TV or Sony Screen mirroring compatible devices (e.g., some models of Xperia) away from such devices, or turn them off if possible.
  • Page 114: The Tv Does Not Appear On Or Cannot Be Registeredwith The "Video & Tv Sideview" App

    using the “Video & TV SideView” app when [Remote start] is enabled. When devices that cause radio wave interference (microwave ovens, cordless phones, etc.) are placed nearby, the “Video & TV SideView” function may not work. In this case, keep such devices away from the wireless router (access point) or TV, or turn them off.
  • Page 115: Illumination Led

    [Remote devices] before registering another mobile device. Press the HOME button, then select [Settings] — [Network] — [Home network] — [Remote device/Renderer] — [Remote devices]. For detailed information, refer to the following website: http://info.tvsideview.sony.net/faq/ Related topics Using the “Video & TV SideView” app with your smartphone/tablet [168] Troubleshooting Illumination LED The illumination LED or bottom of the screen sometimes lights up.
  • Page 116: Index

    You can turn it off. Press the HOME button, then select [Settings] — [Illumination LED] — [Off]. Note We recommend that you do not change this setting under normal circumstances because you will be unable to identify whether the TV is on or off, or a timer is set. [171] Index TV programs...
  • Page 117 Connections Google Cast Wi Fi Direct Miracast Bluetooth Screen mirroring BRAVIA Sync Internet External devices Blu-ray/DVD players, connecting Computers USB memory devices, etc. Digital cameras, camcorders Smartphones/tablets Audio systems Wireless subwoofer Apps Video & TV SideView Moving to USB memory devices Google Play Store Netflix YouTube...

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