HP OMEN 27u User Manual
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User Guide
SUMMARY
This guide provides technical specifications and information about monitor features, setting up the monitor, and using
the monitor.

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Table of Contents
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Summary of Contents for HP OMEN 27u

  • Page 1 User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
  • Page 2 United States and other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
  • Page 4: Table Of Contents

    Adjusting the monitor (select products only)......................12 Installing a security cable ............................13 Turning on the monitor............................14 HP watermark and image retention policy......................15 2 Using the monitor ................................16 Downloading software and utilities ..........................16 Downloading OMEN Gaming Hub and accessing OMEN Lighting Studio.................16 Using the OSD menu ................................16...
  • Page 5 The HP commitment ..............................28 International Association of Accessibility Professionals (IAAP) ................29 Finding the best assistive technology ........................29 Assessing your needs ............................29 Accessibility for HP products ...........................29 Standards and legislation..............................30 Standards.................................30 Mandate 376 – EN 301 549..........................30 Web Content Accessibility Guidelines (WCAG) ....................30 Legislation and regulations .............................31...
  • Page 6: Getting Started

    Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor.
  • Page 7: More Hp Resources

    Setup Instructions Overview of monitor setup and features HP support For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. – or – Select the Search icon in the taskbar, type support in the search box, and then select HP Support Assistant.
  • Page 8 Fill to Screen, Fill to Aspect Ratio, or Pixel-for-pixel HP Eye Ease with Eyesafe® certification (default mode) to reduce blue light to keep your eyes comfortable ● Flicker-free feature for optimal eye comfort and viewing ●...
  • Page 9: Front And Rear Components

    Front and rear components To identify the components on the front and rear of the monitor, use this illustration and table. Table 1-2 Front and rear components and their descriptions Component Description Power light White: The monitor is on. Amber: The monitor is in a reduced power state because of inactivity. OSD controller Opens the OSD menu and makes adjustments to monitor settings.
  • Page 10: Locating The Serial Number And Product Number

    Depending on the product, the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HP for support. Setting up the monitor This section describes attaching the monitor stand or wall mount and the options for connecting your monitor to a PC, notebook, gaming console, or similar device.
  • Page 11: Attaching The Monitor Stand

    The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel can cause nonuniformity of color or disorientation of the liquid crystals.
  • Page 12: Mounting The Monitor Head

    Before you disassemble the monitor, be sure that the monitor is turned off and all cables are disconnected. IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these procedures. Disconnect and remove all cables from the monitor.
  • Page 13: Attaching The Monitor Head To A Mounting Device

    Slide the stand out of the recess. Attaching the monitor head to a mounting device You might need additional tools such as a screwdriver (purchased separately) when you attach a mounting device. To avoid damage to your monitor, follow these instructions. Remove the monitor stand if it is attached.
  • Page 14: Connecting The Cables

    Remove the four screws from the VESA holes located on the rear of the monitor head. On the swing arm, rotate the VESA adapter to 45° to line up with the screw holes on the back of the monitor (1) before attaching it to the monitor. With the VESA adapter rotated to 45°, insert the VESA adapter into the slot on the back of the monitor head (2).
  • Page 15 Connect one end of a USB Type-C cable to the USB Type-C port on the rear of the monitor and the ● other end to the USB Type-A port on the source device. (Use only the HP-approved USB Type-C to USB Type-A cable provided with the monitor.)
  • Page 16 NOTE: You must connect a USB Type-C to Type-A cable from the source device (computer, laptop, gaming console) to the rear of the monitor to enable the USB Type-A ports on the monitor. For more information, see Connecting USB devices (select products only) on page Connect one end of the power cord to the AC adapter (1) and the other end to a grounded AC outlet (2).
  • Page 17: Connecting Usb Devices (Select Products Only)

    The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Chapter 1 Getting started...
  • Page 18: Installing A Security Cable

    As a security measure, you can secure the monitor to a fixed object with an optional security cable available from HP. Use the key that came with the optional security cable to attach and remove the lock. Installing a security cable...
  • Page 19: Turning On The Monitor

    If pressing the power button has no effect, the Power Button Lockout feature might be enabled. To disable this feature, press and hold the monitor power button for 10 seconds. NOTE: On select HP monitors, you can disable the power light in the OSD menu. Press the Menu button to open the OSD, select Power, select Power LED, and then select Off.
  • Page 20: Hp Watermark And Image Retention Policy

    Image retention damage on monitors that are in use 24 hours per day is not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the power management setting, if supported on your computer, to turn off the monitor when the computer is idle.
  • Page 21: Using The Monitor

    Get. Using the OSD menu You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing features of your monitor. To access and make adjustments in the OSD, use the OSD controller on the monitor’s rear panel.
  • Page 22 Color Provides a variety of color presets that configure the monitor for viewing features such as gaming, standard, warm, cool, native, night, HP Enhance +, and RGB gain adjust. Input Selects the video input signal (DisplayPort or HDMI). PbP, auto-switch input, DP hot-plug Detection, DisplayPort mode, HDMI CEC and Audio.
  • Page 23: Display Mode Status

    Table 2-1 OSD menu options and descriptions for using a button or a controller (select products only) (continued) Main menu Description Management Returns all OSD menu settings to the factory default settings, or changes DDC, Information, and Accessibility (select products only). Exit Exits the OSD menu screen.
  • Page 24: Using Auto-Sleep Mode

    (2856 K). HP Enhance+ The HP Enhance+ color submenu or preset adds an additional level of detail (sharpness and contrast) to static images and motion video to enhance their appearance. The three user-selectable options are Low, Medium, and High.
  • Page 25: Using External Light

    NOTE: The active screen area depends on the operating system, the graphics card driver, and the aspect ratio of the input signal. To use PbP: Connect a secondary input source to the monitor. Press one of the OSD buttons on the rear panel to activate the buttons, and then press the Menu button to open the OSD.
  • Page 26: Support And Troubleshooting

    Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in this section. Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issues...
  • Page 27: Button Lockouts

    Button lockouts The button lockout function is available only when the monitor is on, an active signal is displayed, and the OSD menu is closed. Holding down the power button or Left button for 10 seconds disables that button. You can re-enable the button by holding it down again for 10 seconds.
  • Page 28: Maintaining The Monitor

    ● increase the life expectancy of the monitor. NOTE: A burned-in image on the monitor is not covered under the HP warranty. Never block the slots and openings of the cabinet or push objects into them. These openings provide ●...
  • Page 29: Shipping The Monitor

    A disinfectant that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as rubbing alcohol and is sold in most stores.
  • Page 30: Appendix A Technical Specifications

    This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications provided by HP component manufacturers; actual performance can vary either higher or lower.
  • Page 31: Preset Display Resolutions

    Preset display resolutions The following display resolutions are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes, and they will appear properly sized and centered on the screen. Table A-2 Preset display resolutions Preset Pixel format Horz freq (kHz)
  • Page 32: Energy Saver Feature

    Table A-3 Power supply specification Manufacturer Model number Power supply rating Delta TPN-DA11 19.5V dc / 6.9 A -135 W Energy saver feature This monitor supports a reduced power state. The reduced power state is initiated if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal.
  • Page 33: Appendix B Accessibility

    HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world.
  • Page 34: International Association Of Accessibility Professionals (Iaap)

    These links provide information about accessibility features and assistive technology, if applicable and available in your country or region, that are included in various HP products. These resources will help you select the specific assistive technology features and products most appropriate for your situation.
  • Page 35: Standards And Legislation

    If you need additional support with the accessibility features on your HP product, see Contacting support on page Additional links to external partners and suppliers that may provide additional assistance: Microsoft Accessibility information (Windows and Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) ●...
  • Page 36: Legislation And Regulations

    NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP.
  • Page 37: Other Disability Resources

    HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. Customers who are deaf or hard of hearing who have questions about technical support or accessibility of ●...
  • Page 38: Index

    2 serial number 5 standards and legislation, accessibility 30 HDMI port 4 support 2 HP Assistive Policy 28 HP resources 2 HP support 2 technical support 2 International Association of USB Type-C port 4 Accessibility Professionals 29...

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