Cd-Rom, Cd-Rw, Dvd-Rom, Or Dvd-R/Rw Drive - HP Compaq Presario,Presario 6024 Troubleshooting Manual

CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW Drive

Symptom
CD-ROM, CD-RW,
DVD-ROM, or DVD-R/RW
drive cannot read a disc or
takes too long to start.
Troubleshooting Guide
Problem
CD has been inserted
upside down.
The DVD-ROM drive takes
longer to start because it
has to determine the type of
media being played, such as
audio or video.
CD or DVD disc is dirty.
Solving Minor Problems
Solution
Re-insert the CD with the
label facing up.
Wait at least 30 seconds to
let the DVD-ROM drive
determine the type of media
being played. If the disc still
does not start, read the
other solutions listed in this
topic.
Clean CD or DVD with a CD
cleaning kit, available from
most computer stores.
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