Options And Software Limited Warranties; Software Technical Support - HP rp5000 Limited Warranty

Options and Software Limited Warranties

The Limited Warranty terms and conditions for HP options are as set forth in the Limited
Warranty applicable to HP options. EXCEPT AS PROVIDED IN THE APPLICABLE
SOFTWARE END-USER LICENSE OR PROGRAM LICENSE AGREEMENT, HP DOES
NOT WARRANT SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE
PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY HP. HP's only
warranty obligations with respect to software distributed by HP under the HP brand name
are set forth in the applicable end-user license or program license agreement provided with
that software. However, non-HP manufacturers, suppliers, or publishers may provide their
own warranties directly to you.

Software Technical Support

Software technical support is defined as assistance with questions and issues about the
software preinstalled by HP on the HP Hardware or that was included with the HP Hardware
at the time of your purchase or lease of the hardware product. With the exception of Linux
operating systems or other Linux software applications sold with HP products, technical
support for software is available for the first ninety (90) days from date of product purchase
or lease. Your dated sales or delivery receipt, showing the date of purchase or lease of the
product, is your proof of the purchase or lease date. You may be required to provide proof of
purchase or lease as a condition of receiving software technical support. After the first
ninety (90) days, technical support for software preinstalled by HP on the HP Hardware or
included with the HP Hardware at the time of your purchase or lease of the product is
available for a fee.
Linux Operating Systems and Applications
HP does not provide software technical support for Linux operating systems or other Linux
applications. Software technical support for Linux software sold with HP Hardware is
provided by the Linux vendor.
Please refer to the Linux operating system or other Linux application support statement
included with your HP Hardware.
International Limited Warranty and Limited
Warranty Transfer to Another Country
This limited warranty is extended worldwide under certain conditions to products which are
reshipped by the original purchaser either for his own use or provided as an incidental part
of systems integrated by the original purchaser. When available in the country of use,
service is provided in the same manner as if the product was purchased in that country and
can only be provided in countries where the product is designed to operate. Also, standard
warranty service response time is subject to change due to local parts availability. A
customer may be required to provide product-specific information, in accordance with the
HP Global Warranty Notification process, prior to moving the products. The required
information ensures that HP is prepared to provide the required level of warranty service in
the destination country and that the product is designed to work in the destination country. If
the product is not normally sold by HP in the country of use, it may need to be returned to
the country of purchase for service. Contact HP, your local HP authorized reseller, or refer to
www.hp.com/go/bizsupport
the Web site at .
4 www.hp.com