HP MFP Analog Fax Accessory 300 Fax Manual
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HP MFP Analog Fax Accessory 300 Fax Manual

Laserjet mfp analog fax accessory 300 send fax driver
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HP LaserJet MFP
Analog Fax Accessory 300
Send Fax Driver
Fax Guide

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Summary of Contents for HP MFP Analog Fax Accessory 300

  • Page 1 HP LaserJet MFP Analog Fax Accessory 300 Send Fax Driver Fax Guide...
  • Page 2 Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: XXXX-XXXX Edition 1, 12/2005 Trademark Credits Windows®...
  • Page 3 ENWW...
  • Page 4 iv Chapter ENWW...

  • Page 5: Table Of Contents

    Installing the driver ........6 Uninstalling the HP MFP Send Fax driver ..... 16 2 Faxing Sending a fax to a single recipient .
  • Page 6 The bitmap does not appear or print on the cover page ..46 The preview does not appear ......46 A billing code is required after disabling the feature .

  • Page 7: Setting Up

    Setting up You can use the HP LaserJet MFP Send Fax driver to send faxes from your computer to one or more HP multifunction peripherals (MFP). After it is installed, the driver can be accessed by printing to the MFP Send Fax printer driver.

  • Page 8: System Requirements

    HP LaserJet 9050mfp HP Color LaserJet 9500mfp Hardware The HP LaserJet MFP Analog Fax Accessory 300 must be installed in the MFP before installing the MFP Send Fax driver. See the HP LaserJet MPF Analog Fax Accessory 300 Fax Guide for more information about installing this hardware.

  • Page 9: Determining If The Mfp Send Fax Driver Is Supported By The Mfp

    Verifying that the MFP e-mail feature is configured (optional) Configuring the billing code feature (optional) Installing the driver Determining if the MFP Send Fax driver is supported by the MFP The most current versions of the MFP firmware contain support for the MFP Send Fax driver.
  • Page 10 The MFP Send Fax driver is supported on Windows 2000, Windows XP, Note Windows XP Professional x64, Windows Server 2003, and Windows Server 2003 x64. In the Driver table that appears, click Download next to the HP MFP Send Fax driver. 4 Chapter 1 Setting up www.hp.com ENWW...

  • Page 11: Verifying That The Mfp E-Mail Feature Is Configured (Optional)

    HP Color LaserJet 4730mfp User Guide HP LaserJet 9040mfp/9050mfp User Guide HP Color LaserJet 9500mfp User Guide Configuring the billing code feature (optional) HP MFP Send Fax supports the use of billing codes when sending faxes. The billing code feature is optional. Note...

  • Page 12: Installing The Driver

    Scroll to and touch FAX SEND. Scroll to and touch BILLING CODE. Touch CUSTOM to open the billing code screen. Use the up and down arrows to select the minimum number of digits in the billing code. Touch OK to enable the billing code feature. Touch OFF to disable the billing code feature.
  • Page 13 Select Local printer attached to this computer to install the MFP Note Send Fax driver on a network printer. The printer name is HP MFP Send Fax when the driver is installed on a local printer. If you select A network printer, or a printer attached to another computer, then the IP address of the computer is required.
  • Page 14 If your computer is not connected to the MFP, select Create a new port under Select a Printer Port. In the Type of port drop-down menu, select Standard TCP/IP Port. Click Next. 10 In the Add Standard TCP/IP Printer Port Wizard dialog box, click Next.
  • Page 15 11 Under Add Port, type the MFP printer name or IP address in the Printer Name or IP Address text box and then click Next. The default port name is the name that you typed in the Printer Name Note or IP Address text box.
  • Page 16 14 In the Install From Disk dialog box, click Browse. 15 Browse to and select the MFP Send Fax driver .INF file extracted in step 1. Two versions of the .INF file are available: a 32-bit version for Note Windows 2000, Windows XP, and Windows Server 2003 and a 64-bit version for Windows XP Professional x64 and Windows Server 2003 x64.
  • Page 17 18 In the Printer name text box under Name Your Printer, type a name for the printer. The default printer name is HP MFP Send Fax. 19 Click Next. ENWW Installing the MFP Send Fax driver 11...
  • Page 18 20 Under Printer Sharing, click Next. You can share the printer by selecting Share name on the Printer Note Sharing window. The MFP Send Fax driver is then available for a Point and Print connection. Some features, such as fax preview, are not available if the driver is accessed by using a Point and Print connection.
  • Page 19 21 Under Print Test Page, select Yes to print a test page and then click Next. Selecting Yes to print a test page sends a fax. No page is printed. Note On the Completing the Add Printer Wizard dialog box, click Finish to complete the wizard and continue sending a test fax.
  • Page 20 In the HP MFP Send Fax dialog box, click the Fax Job tab. The Setup information is not required to send a test page. Note To set the default sender information and fax settings for all faxes, see “Configuration” on page 33.
  • Page 21 In the Fax Number text box under Fax To, type the fax number where the test page will be sent. Click Send. ENWW Installing the MFP Send Fax driver 15...

  • Page 22: Uninstalling The Hp Mfp Send Fax Driver

    The test page is delivered to the fax number that you typed in the Fax Note Number text box on the Fax Job tab. Uninstalling the HP MFP Send Fax driver To uninstall the MFP Send Fax driver, use the following steps: Click Start, click Settings, and then click Printers and Faxes.

  • Page 23: Faxing

    Faxing This chapter provides information about sending faxes and using the MFP Send Fax phone book: Sending a fax to a single recipient Sending a fax to multiple recipients Sending a fax by using the phone book Canceling a fax job Inserting special characters in the fax number Editing the phone book ENWW...

  • Page 24: Sending A Fax To A Single Recipient

    Click the button that sends a document to the printer. This might not Note be labeled the same way in all programs. Under Fax To in the HP MFP Send Fax dialog box, type the recipient name, fax number, and company name. The fax number is the only required information.
  • Page 25 To send the fax with the default sender, fax quality, notification information, and preview preferences, click Send. Click the Setup tab in the HP MFP Send Fax dialog box to view the Note sender, fax quality, notification, and preview settings. This information can be changed for any individual fax job.

  • Page 26: Sending A Fax To Multiple Recipients

    To send a fax to a multiple recipients, use the following steps: Open the document to be faxed in the software program in which it was created. Click File and then click Print. Select the HP MFP Send Fax driver from the list of printers. 20 Chapter 2 Faxing ENWW...
  • Page 27 Note be labeled the same way in all programs. Under Fax To in the HP MFP Send Fax dialog box, type the recipient name, fax number, and company name. The fax number is the only required information. See “Inserting special Note characters in the fax number”...
  • Page 28 10 To send the fax with the default sender, fax quality, notification information, and preview preferences, click Send. Click the Setup tab on the HP MFP Send Fax dialog box to view the Note sender, fax quality, notification, and preview settings. This information can be changed for any individual fax job.

  • Page 29: Sending A Fax By Using The Phone Book

    Open the document to be faxed in the software program in which it was created. Click File and then click Print. Select the HP MFP Send Fax driver from the list of printers. ENWW Sending a fax by using the phone book 23...
  • Page 30 Click the button that sends a document to the printer. This might not Note be labeled the same way in all programs. Under Fax To in the HP MFP Send Fax dialog box, click the book icon. In the Phone Book dialog box, select the name of each fax recipient and click To ->...
  • Page 31 Under Include With Fax in the HP MFP Send Fax dialog box, clear Cover Page (Single recipient only) if it is selected. A cover page cannot be used when sending faxes to multiple recipients. Note If you do not clear Cover Page (Single recipient only), the following...
  • Page 32 10 To send the fax to all of the fax recipients with the default sender, fax quality, notification information, and preview preferences, click Send. Click the Setup tab on the HP MFP Send Fax dialog box to view the Note sender, fax quality, notification, and preview settings. This information can be changed for any individual fax job.

  • Page 33: Canceling A Fax Job

    Canceling a fax job Three methods are available to cancel a fax job: Click Cancel Fax in the fax preview window. On the MFP control panel, press the fax icon and then press the red Stop/Cancel button. The status message Note red Stop/Cancel button is pressed to cancel the fax.

  • Page 34: Editing The Phone Book

    HP does not recommend editing or copying this file. Adding names to the phone book To populate the phone book, use the following steps: Under Fax To in the HP MFP Send Fax dialog box, click the book icon. 28 Chapter 2 Faxing...
  • Page 35 In the Phone Book dialog box, click Add. In the Add to Phone Book dialog box, type the recipient name, fax number, and company name in the text boxes. Click OK. In the Phone Book dialog box, click Add to add additional names.

  • Page 36: Removing Names From The Phone Book

    Removing names from the phone book To remove names from the phone book, use the following steps: Under Fax To in the HP MFP Send Fax dialog box, click the book icon. In the Phone Book dialog box, select the name that you want to delete and then click Delete.

  • Page 37: Editing Names In The Phone Book

    Editing names in the phone book To edit names in the phone book, use the following steps: Under Fax To in the HP MFP Send Fax dialog box, click the book icon. In the Phone Book dialog box, select the name that you want to edit and then click Edit.
  • Page 38 In the Edit Phone Book Entry dialog box, edit the recipient name, fax number, and company name in the text boxes. Click OK when you are done editing. 32 Chapter 2 Faxing ENWW...

  • Page 39: Configuration

    Configuration This chapter provides information about configuring the default settings for the MFP Send Fax driver by using the Edit Defaults button on the Setup tab: Setting the sender information Setting the fax quality Setting the notification settings Setting the cover page information Setting the preview preference Setting the fax driver printer preferences Setting the billing code configuration...

  • Page 40: Setting The Sender Information

    Setting the sender information The default sender information is included on all faxes that you send using the MFP Send Fax driver, including cover pages. The sender information can be changed for individual faxes using the text fields on the Setup tab. A cover page cannot be used when you send faxes to multiple Note recipients.

  • Page 41: Setting The Fax Quality

    The information in the sender information fields on the Setup tab is Note updated the first time that the sender information is entered in the sender information fields in the Default Settings dialog box. If the default sender information is changed later, the sender information fields on the Setup tab are not refreshed.

  • Page 42: Setting The Notification Settings

    Under Fax Quality in the Default Settings dialog box, select the default quality for sending faxes. Click OK. To set all of the default information at the same time, select the sender Note information, notification, cover page, and preview settings and then click OK.
  • Page 43 Under Notification in the Default Settings dialog box, select when to receive notifications: • None: notification is not sent. • This Job: notification is sent when a fax is sent. • On Error: notification is sent when an error occurs. Select the type of notification to send: •...

  • Page 44: Setting The Cover Page Information

    Setting the cover page information Standardize the look of the fax cover page by using a default cover page. Fields are included for notes, a subject line, and a company logo or other image. The cover page settings can be modified on the Fax Job tab for individual fax jobs.

  • Page 45: Setting The Preview Preference

    To set the basic MFP Send Fax driver printing options through Windows, use the following steps: Click Start, click Settings, and then click Printers and Faxes. On the Printers and Faxes window, right-click HP MFP Send Fax and then click Printing Preferences. ENWW...
  • Page 46 In the HP MFP Send Fax Document Properties dialog box, click Paper/Quality to set the default paper and quality properties. To save the default paper settings and close the dialog box, click OK. The Advanced tab on the HP MFP Send Fax Document Properties...

  • Page 47: Setting The Billing Code Configuration

    To save any changes to the default settings and close the dialog box, click OK. Setting the billing code configuration HP MFP Send Fax supports the use of billing codes when sending faxes. To enable or disable the billing code feature through the MFP control...
  • Page 48 Under Printer Tasks on the Printers and Faxes window, right-click the name of the MFP and then click Properties. 10 In the HP MFP Send Fax Properties dialog box, click Device Settings. 11 In the Automatic Configuration: drop-down menu, select Update Now.

  • Page 49: Troubleshooting

    Troubleshooting Use the information in this chapter to troubleshoot general fax issues: Functional errors • The test page does not print • The e-mail notification is disabled • An e-mail confirmation is not received • PC FAX SEND does not appear on the MFP control panel •...

  • Page 50: Functional Errors

    The e-mail notification is disabled The e-mail notification type is disabled under Notification on the Setup tab in the HP MFP Send Fax dialog box because the e-mail function is not enabled on the MFP. See the appropriate user guide for instructions about configuring the...

  • Page 51: An E-Mail Confirmation Is Not Received

    In the Automatic Configuration drop-down menu, select Update Now. Click OK. An e-mail confirmation is not received No e-mail confirmation is sent if the receiving fax machine does not answer, is busy, or if the number of redials that is configured on the MFP has not been reached.

  • Page 52: The Bitmap Does Not Appear Or Print On The Cover Page

    Touch EXIT. If PC FAX SEND still does not appear on the MFP control panel, see the HP LaserJet MFP Analog Fax Accessory 300 Fax Guide to ensure that the analog fax accessory is configured correctly. If the analog fax accessory is configured correctly and PC FAX SEND still does not appear on the MFP control panel, contact HP Customer Care.

  • Page 53: The Billing Code Text Box Does Not Appear

    Under Printer Tasks on the Printers and Faxes window, right-click the name of the MFP and then click Properties. In the HP MFP Send Fax Properties dialog box, click Device Settings. In the Automatic Configuration: drop-down menu, select Update Now.

  • Page 54: The Default Fields Do Not Refresh

    Under Printer Tasks on the Printers and Faxes window, right-click the name of the MFP and then click Properties. 10 In the HP MFP Send Fax Properties dialog box, click Device Settings. 11 In the Automatic Configuration: drop-down menu, select Update Now.

  • Page 55: Changed Settings Do Not Take Effect

    Click Start, click Settings, and then click Printers and Faxes. Under Printer Tasks in the Printers and Faxes window, right-click the name of the MFP and then click Properties. In the HP MFP Send Fax Properties dialog box, click Device Settings. In the Automatic Configuration: drop-down menu, select Update Now.

  • Page 56: Warning Messages

    The fax preview function is not available when you use Point and Print. Note Warning messages The following warning messages might appear when you use the HP MFP Send Fax driver. PC fax feature may be disabled at the MFP...

  • Page 57: Cover Page Functionality Will Not Be Available Warning

    In the Automatic Configuration: drop-down menu, select Update Now. Click OK. Cover page functionality will not be available warning The cover page functionality will not be available warning appears when a fax is sent to more than one recipient and Cover Page (Single recipient only) is selected on the Fax Job tab.

  • Page 58: Error Messages

    Error messages If a fax problem occurs that prevents or interrupts sending or receiving a fax, an error message is generated that helps determine the cause of the problem. See table 2 for a list of error messages, the possible causes of the message, and solutions to the error. Error Message At least one...
  • Page 59 Error Message The file cannot be found The e-mail address is not in a recognized format. Do you still want to use it? Reached maximum number of entries ENWW Table 2: Error messages Cause A fax was sent with an invalid Image path specified in the Image text box on the Fax Job...
  • Page 60 54 Chapter 4 Troubleshooting ENWW...

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