Troubleshooting; Service Information - Black & Decker BDCDE120C Instruction Manual

Lithium ion cordless hammer
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PROBLEM
Unit will not start.
Battery pack will not charge.
AUTOSENSE Technology
doesn't work or stops
prematurely.
Unit shuts off abruptly.

SERVICE INFORMATION

BLACK+DECKER offers a full network of company-owned and authorized service locations. All BLACK+DECKER
Service Centers are staffed with trained personnel to provide customers with efficient and reliable power tool service.
For more information about our authorized service centers and if you need technical advice, repair, or genuine factory
replacement parts, contact the BLACK+DECKER location nearest you, or visit us at www.BlackandDecker-la.com

TROUBLESHOOTING

POSSIBLE CAUSE
Battery pack not installed properly.
Battery pack not charged.
Battery pack not inserted into charger.
Charger not plugged in.
Surrounding air temperature too hot or
too cold.
Tool in drill mode
Not enough pressure when driving.
AUTOSENSE Technology disengaged.
Battery pack has reached its maximum
thermal limit.
Out of charge. ( To maximize the life of
the battery pack it is designed to shutoff
abruptly when the charge is depleted.)
ENGLISH • 23
POSSIBLE SOLUTION
Check battery pack installation.
Check battery pack charging
requirements.
Insert battery pack into charger until
green LED appears.
Plug charger into a working outlet.
Refer to "Important Charging
Notes" for more details.
Move charger and battery pack to a
surrounding air temperature of above
40 degrees F (4.5°C) or below 105
degrees F (+40.5°C).
Ensure tool is in screwdriver mode
as described in "Drill / Drive Mode
Select."
Try again and apply a substantial
amount of pressure to the back of
the tool.
Release the trigger and depress it
again to reactivate the AUTOSENSE
technology.
Allow battery pack to cool down
Place on charger and allow to
charge.

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