Additional Information - Dell Alienware 610M Troubleshooting Manual

8/13/2021
PROBLEMS
Troubleshooting cursor lagging.
Troubleshooting lift off distance (LOD) surface calibration issues.
Mouse Usage and Troubleshooting Guide
Provides basic troubleshooting steps for issues such as: cursor movement not smooth or does not move at all, scroll wheel has
erratic movement, and keyboard and mouse not working after a restart.
For the AW610M applications and drivers, browse to the
For the AW610M Quick Start Guide, browse to the
Alienware 610M RGB Gaming Mouse Quick Start Guide, located in the Manuals and Documents section.
For the AW610M User Guide, browse to the
610M RGB Gaming Mouse User Guide, located in the Manuals and Documents section.
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Additional Information

Dell Mouse Support Site
Learn how to use and troubleshoot problems with the mouse you use with your computer. You can find information about
Troubleshooting steps, How-To guides and relevant Support Videos for assistance.
For the AW610M applications and drivers, browse to the
For the AW610M Quick Start Guide, browse to the
Alienware 610M RGB Gaming Mouse Quick Start Guide, located in the Manuals and Documents section.
For the AW610M User Guide, browse to the
610M RGB Gaming Mouse User Guide, located in the Manuals and Documents section.
Back to Top
Article Properties
Affected Product
Alienware Wired/Wireless Gaming Mouse | AW610M
https://www.dell.com/support/kbdoc/en-us/printview/000128230/10/en
Dell Alienware 610M Gaming Mouse Usage and Troubleshooting Guide | Dell US
POSSIBLE SOLUTIONS
Ensure that the surface you are using has enough of a pattern in it that
the mouse can indicate when it is moved. Use a mouse pad so that the
mouse can indicate the movement by reflections. A uniform surface is
harder for the mouse to indicate when it is being moved.
Change the mouse settings to adjust the pointer speed.
1. In the Search box, type main.cpl.
2. Click or tap main.cpl in the list of programs.
3. Click or tap the
4. Move the slider under Select a Pointer Speed to adjust the cursor
5. Click or tap OK.
Cursor lagging might be due to wireless interference between the
mouse and the USB wireless dongle. Use the USB wireless extension
adapter to connect the USB wireless dongle to the notebook or desktop.
The LOD surface calibration depends on the surface characteristics and
may not work on all surfaces.
Using a dark colored fabric mouse pad might improve LOD calibration.
AW610M Online Driver
AW610M Online Manual
AW610M Online Manual Page, and then touch or click View PDF to the right of Alienware
AW610M Online Driver
AW610M Online Manual
AW610M Online Manual Page, and then touch or click View PDF to the right of Alienware
Pointer Options tab.
speed to the desired level.
Page.
Page, and then touch or click View PDF to the right of
Page.
Page, and then touch or click View PDF to the right of
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