Dell P2422Hc Service Manual
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Dell P2422Hc Service Manual

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Service Manual–P2422Hb/ P2422Hc
Version: 01
Date:2022/03/11
- 1 -

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Summary of Contents for Dell P2422Hc

  • Page 1 Service Manual–P2422Hb/ P2422Hc Version: 01 Date:2022/03/11 - 1 -...

  • Page 2: Table Of Contents

    Disassembly and Assembly Procedures (P2422Hb) ......... 10 5.1 Disassembly SOP (P2422Hb) ................10 5.2 Assembly SOP (P2422Hb) .................. 14 Exploded view diagram with list of items (P2422Hc) ........17 Wiring connectivity diagram (P2422Hc) ............. 19 Disassembly and Assembly Procedures (P2422Hc) ......... 20 8.1 Disassembly Procedures (P2422Hc) ..............

  • Page 3: General Safety Instructions

    IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient 1.1 SAFETY: General Safety...
  • Page 4 When operating your equipment:  Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement.  Do not use AC powered equipment during an electrical storm. Battery powered devices may be used if all cables have been disconnected.

  • Page 5: Safety: General Power Safety

    Be sure to grasp the plug, not the cable, when disconnecting equipment from an electric  socket. If your equipment uses an AC adapter: Use only the Dell provided AC adapter approved for use with this device. Use of another AC  adapter may cause a fire or explosion. ...

  • Page 6: Check Label Behind Monitor

    2. Check Label behind monitor 2.1 P2422Hb (Please follow Instruction for P2422Hb) P2422Hb 2.2 P2422Hc (Please follow instruction for P2422Hc, start from section 6) P2422Hc - 6 -...

  • Page 7: Exploded View Diagram With List Of Items (P2422Hb)

    3. Exploded view diagram with list of items (P2422Hb) Item Description Q'ty Remark ASSY CHIN ASSY MF Panel PCBA USB BD MYLAR PWR BD PCBA SPS BD For EMEA Only, not for other regions PCBA I/F BD ASSY SHD SGCC 0.5T P2222HB PCBA CTRL BD ASSY RC ASSY STAND CLMN...
  • Page 8 NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.

  • Page 9: Wiring Connectivity Diagram (P2422Hb)

    4. Wiring connectivity diagram (P2422Hb) FFC 1 Wire1 FFC 2 - 9 -...

  • Page 10: Disassembly And Assembly Procedures (P2422Hb)

    5. Disassembly and Assembly Procedures (P2422Hb) NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP (P2422Hb) Preparation before disassembly 1.
  • Page 11 1. Pull out CTRL FFC from I/F BD to take off Rear Cover 1. Pull out USB FFC from I/F BD Other Panel 1. Tear off adhesive tape on Backlight Wire 2. Tear off adhesive tape on LVDS Cable (Note: Only for LG panel) 3.
  • Page 12 1. Pull out Backlight Wire from SPS BD 2. Pull out LVDS cable and take off Main SHD from panel 1. Disassemble Mylar from 1. Philips-head Main SHD screwdriver Torsion of PCB screw: 8.5±1kgf 2. Hex-head screwdriver Torsion of hex screw: 5±0.6Kgf 2.
  • Page 13 1. Take out I/F BD and SPS BD from Main SHD 2. Pull out LVDS cable and SPS BD cable from I/F - 13 -...

  • Page 14: Assembly Sop (P2422Hb)

    5.2 Assembly SOP (P2422Hb) Preparation before assembly 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, materials as bellow： 1) Working table 2) Philips-head screwdriver 3) Hex-head screwdriver 4) Gloves 5) Cleaning cloth 6) ESD protection Item Picture...
  • Page 15 1. Insert LVDS cable into Panel LGD Panel 2. Paste acetate tape to fix LVDS cable on panel (Note: Only for LG panel) 3. Insert Backlight Wire into SPS BD and paste 1 tape to fix wire Other Panel 1. Place Main SHD on panel and paste 2 tapes to fix Main SHD 1.
  • Page 16 1. Insert CTRL FFC into I/F BD Philips-head screwdriver Torsion of RC screw: 9±1Kgf 2. Assemble Rear Cover with Middle Frame according to the sequence shown in the picture 3. Lock 4 RC screws Assemble Stand a. Insert the stand base blocks fully into the stand slot.

  • Page 17: Exploded View Diagram With List Of Items (P2422Hc)

    6. Exploded view diagram with list of items (P2422Hc) ○ ○ ○ - 17 -...
  • Page 18 3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you - 18 -...

  • Page 19: Wiring Connectivity Diagram (P2422Hc)

    7. Wiring connectivity diagram (P2422Hc) - 19 -...

  • Page 20: Disassembly And Assembly Procedures (P2422Hc)

    NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed.
  • Page 21 Remove Take scraper insert the Rear the bezel bottom cover site Disconnect Remove the the FFC connectors and cables and tapes LVDS cable. - 21 -...
  • Page 22 Tear out all the tapes. Unscrew the 2 screws on the USB Remove board and mainframe. mainframe Torque=6±1kgf.cm Tear out the wires and mylar. remove the screws on the board by the Philips-head. Torque=6±1kgf.cm - 22 -...
  • Page 23 Remove Unscrew the plastic screws on mainboard the mylar and power board Mainboard and power board - 23 -...
  • Page 24 Unscrew the Remove screws on the the middle middle frame frame panel - 24 -...

  • Page 25: Assembly Procedures (P2422Hc)

    8.2 Assembly Procedures (P2422Hc) Step Figure Tool Remark Assemble screw the screws the middle on the middle frame frame push the screws by Assemble hand the maylar Tighten the screws on the board Assemble mainboard and power board - 25 -...
  • Page 26 connect Connect all the FFC connectors and cables and tapes. Tighten the LVDS screw on the board cable. Tighten the 4 screws by the Assemble Philips-head the rear Screwdriver. cover Torque=6±1kgf.cm Assemble the stand ass’y - 26 -...

  • Page 27: How To Connect And Disconnect Power Cable/ Connectivity Cable

    9. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connecting / disconnecting Power cable Connect/ disconnecting the DisplayPort cable and USB cable - 27 -...
  • Page 28 Connecting/ disconnecting the HDMI cable (optional) Connecting/ disconnecting the VGA cable (optional) - 28 -...

  • Page 29: Trouble Shooting Instructions

    10. Trouble shooting instructions - 29 -...
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