Table of Contents
Related Manuals for Siemens WM14UQ9XES
Summary of Contents for Siemens WM14UQ9XES
- Page 1 Washing machine WM14UQ9XES User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
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Page 2: Table Of Contents
Table of contents Safety .......... 4 Laundry.......... 34 General information...... 4 Preparing the laundry ..... 34 Intended use........ 4 Sorting laundry ....... 35 Restriction on user group.... 4 Freshening up laundry .... 35 Safe installation ........ 5 Degrees of soiling ...... 35 Safe use ........... 7 Care symbols on the care labels ... 35 Safe cleaning and maintenance.. 9 Detergents and care products.. - Page 3 Cleaning the drain pump.... 45 Cleaning the water outlet hose at the siphon........ 47 Cleaning the water inlet filter.. 48 Troubleshooting...... 50 Malfunctions ........ 50 Emergency release ...... 58 Transportation, storage and disposal ......... 58 Removing the appliance .... 58 Inserting the transit bolts.... 58 Using the appliance again ..... 59 Disposing of old appliance .... 59 Customer Service......
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Page 4: Safety
en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡... -
Page 5: Safe Installation
Safety en Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! ¡ Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing. - Page 6 en Safety WARNING ‒ Risk of injury! ¡ The high weight of the appliance may result in injury when lif- ted. ▶ Do not lift the appliance on your own. ¡ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
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Page 7: Safe Use
Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the appliance. Safe use WARNING ‒ Risk of electric shock! ¡... - Page 8 en Safety WARNING ‒ Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed.
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Page 9: Safe Cleaning And Maintenance
Safety en CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. ▶ Do not touch the hot detergent solution. CAUTION ‒ Risk of injury! This appliance runs programmes that use active oxygen. Act- ive oxygen can cause eyes to water and irritate the mucosa. ▶... - Page 10 en Safety ¡ An ingress of moisture can cause an electric shock. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of injury! The use of non-original spare parts and non-original accessor- ies is dangerous. ▶...
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Page 11: Preventing Material Damage
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter terial damage and damage to the ap-... -
Page 12: Environmental Protection And Saving Energy
en Environmental protection and saving energy Do not use cleaning products "Add " → Page 37 detergent based ▶ with a high alcohol content. on the laundry's degree of soiling. Do not use hard scouring pads ▶ For light to normal soiling, a smal- or cleaning sponges. -
Page 13: Energy Saving Mode
Installation and connection en ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance. -
Page 14: Contents Of Package
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Cover caps Do not operate the appliance ▶... -
Page 15: Removing The Transit Bolts
Installation and connection en ATTENTION! Installation location Requirements ¡ If the appliance is installed in On a wall Do not trap the hoses areas exposed to frost or out- between the wall and doors, frozen residual water may the appliance. damage the appliance and frozen hoses may crack or split. -
Page 16: Connecting The Appliance
en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Connecting the appliance Remove the four sleeves. -
Page 17: Aligning The Appliance
Installation and connection en Note: Stellen Sie sicher, dass Sie das Note: Observe the draining heights. Gerät an einen Wasserzulauf mit The maximum draining height is einer Sicherheitseinrichtung gegen 100 cm. Trinkwasserverunreinigung durch Drainage into a si- Secure the connec- Rückfließen (gem. DIN EN 1717) an- phon tion point with a (24–... -
Page 18: Connecting The Appliance To The Electricity Supply
en Installation and connection Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height. -
Page 19: Familiarising Yourself With Your Appliance
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. -
Page 20: Detergent Drawer
en Familiarising yourself with your appliance Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid detergent", Page 39 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡... - Page 21 Familiarising yourself with your appliance en tivate the activated settings by re- peatedly pressing on the relevant buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶ the display. Do not press on the display using ▶...
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Page 22: Display
en Display Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed. - Page 23 Display en Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Reminder to clean the Flashes: Drum is dirty. Run the limp. tambor pro- drum gramme for cleaning and caring for the drum and the outer tub.
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Page 24: Buttons
en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description... - Page 25 Buttons en Button Selection Description (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate ¡ Activate Activate or deactivate up to three additional rinse cycles. ¡ Deactivate Recommended for particularly sensitive skin or in regions with very soft water. (RinseHold) ¡...
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Page 26: Programmes
en Programmes Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg) - Page 27 Programmes en Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 28 en Programmes Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 29 Programmes en Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 30 en Programmes Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 31 Programmes en Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 32 en Programmes Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Page 33: Accessories
Accessories en Accessories Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx. 2.50 m). Pedestal with drawer Install the appliance at a raised WZ20490 height so that it can be easily loaded and unloaded. -
Page 34: Laundry
en Laundry Pull out the detergent drawer. Press (Start/Pause) to start the programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 38 Laundry Laundry You can wash all items that the man- Laundry ufacturer has marked as machine- Pour washing powder into com-... -
Page 35: Sorting Laundry
Laundry en – Separate items of laundry and Wash new coloured items shake them out separately the first time you – Wash large and small items of wash them. laundry together – "Soiling" → Page 35 – Dab fresh stains with soapy wa- –... -
Page 36: Detergents And Care Products
en Detergents and care products Symbol Washing process Recommended programme Gentle Easy Care Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. -
Page 37: Detergent Dosage
Detergents and care products en Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. -
Page 38: Basic Operation
en Basic operation Requirement: A programme has Basic operation Basic operation been set. Adjust the programme settings. ▶ Basic operation Switching on the appliance The programme settings are not saved permanently for the pro- Press ▶ gramme. Saving the programme set- tings You can save your individual pro- gramme settings as favourites. -
Page 39: Using A Measuring Aid For Liquid Detergent
Basic operation en Open the door. Press down on the insert and re- move the detergent drawer. Ensure that the drum is empty. Insert the measuring aid. Separate the laundry and place it in the drum. Note: Ensure that there is no laun- dry trapped in the door. -
Page 40: Adding Detergent And Care Product
en Basic operation Slide the measuring aid forwards. Pour in detergent. → "Detergent drawer", Page 20 If required, add the care product. Push in the detergent drawer. Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in"... -
Page 41: Cancelling The Programme
Childproof lock en Cancelling the programme Switching off the appliance Once the programme has started, Press you can cancel it at any time. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely. -
Page 42: Deactivating The Childproof Lock
en Childproof lock Deactivating the childproof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold 3 sec for ap- ▶ prox. 3 seconds. -
Page 43: Basic Settings
Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the end of 1 (quiet) -
Page 44: Cleaning The Drum
en Cleaning and servicing Press down on the insert and re- Remove all detergent Fresh deposits are move the detergent drawer. residue, spray residue easier to remove or other residues im- without leaving any mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after... -
Page 45: Descaling
Cleaning and servicing en Fit the insert and lock it into place. Cleaning the drain pump Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"... - Page 46 en Cleaning and servicing Slide a sufficiently large receptacle CAUTION - Risk of scalding! under the opening. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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Page 47: Cleaning The Water Outlet Hose At The Siphon
Cleaning and servicing en Insert the pump cap and screw it Cleaning the drain pump on as far as it will go. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- 90°... -
Page 48: Cleaning The Water Inlet Filter
en Cleaning and servicing Loosen the hose clamp and care- Cleaning the water inlet filter fully remove the water outlet hose. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose. - Page 49 Cleaning and servicing en Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
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Page 50: Troubleshooting
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶... - Page 51 Troubleshooting en Fault Cause Troubleshooting → "Cleaning the drain pump", "E:36 / -25 / -26" Drain pump is blocked. ▶ Page 45 The water pressure is low. No remedial action possible. The filter in the water inflow "Clean the water inflow filter" ▶ → Page 48.
- Page 52 en Troubleshooting Fault Cause Troubleshooting lights up. Press to start the programme. flashes. Door is not closed. Close the door. Press to start the programme. All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 60 The appliance is not work- The mains plug of the power Connect the appliance to the power ▶...
- Page 53 Troubleshooting en Fault Cause Troubleshooting The water is not draining. Drain pipe or water drain Ensure that the drain pipe and wa- ▶ hose is caught or jammed. ter drain hose are not kinked or trapped. → "Cleaning the drain pump", Drain pump is blocked. ▶...
- Page 54 en Troubleshooting Fault Cause Troubleshooting The programme duration The unbalanced load detec- Not a fault – no action required. ▶ changes during the wash tion system eliminates an im- Note: When loading, where possible, cycle. balance by repeatedly redis- place large and small items of laundry tributing the laundry.
- Page 55 Troubleshooting en Fault Cause Troubleshooting High spin speed not Unbalance load detection Redistribute the laundry in the ▶ reached. system is using a reduced drum. spin speed to eliminate an Note: Where possible, mix large and unbalance. small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
- Page 56 en Troubleshooting Fault Cause Troubleshooting Creasing. The wrong programme is se- Select the programmes that are ▶ lected for the type of fabric. suitable for the type of fabric. → "Programmes", Page 26 Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶...
- Page 57 Troubleshooting en Fault Cause Troubleshooting Water is leaking out at the Water inlet hose is not cor- Connect the water supply hose cor- water inlet hose. rectly/securely connected. rectly. Connecting the water inlet hose Tighten the screw connection. Water is leaking out at the The water outlet hose is Replace the damaged water outlet ▶...
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Page 58: Emergency Release
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 45 Detach the hoses. -
Page 59: Using The Appliance Again
Transportation, storage and disposal en Insert all screws into the four Disposing of old appliance transit bolts and tighten slightly. Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. -
Page 60: Customer Service
en Customer Service Product number (E-Nr.) and Customer Service Customer Service production number (FD) If you have any queries on use, are Customer Service You can find the product number (E- unable to rectify faults on the appli- Nr.) and the production number (FD) ance yourself or if your appliance on the appliance's rating plate. - Page 61 Customer Service en turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
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Page 62: Consumption Values
en Consumption values Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. - Page 63 Technical specifications en Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water 150 cm outlet hose Length of the power 210 cm cord Depending on the appliance specifications...
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