Table of contents Safety .......... 4 Sorting laundry ....... 33 General information...... 4 Degrees of soiling ...... 33 Intended use........ 4 Care symbols on the care labels ... 33 Restriction on user group.... 5 Detergents and care products.. 34 Safe installation ........ 5 Detergent recommendation ... 34 Safe use ........... 7 Detergent dosage ...... 35 Safe cleaning and maintenance.. 9...
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Cleaning the drain pump.... 43 Cleaning the water outlet hose at the siphon........ 45 Clean the water inlet filters..... 46 Troubleshooting...... 48 Error code / Fault display / Sig- nal........... 48 Malfunctions ........ 49 Noise .......... 53 Problem with results....... 54 Leakage.......... 55 Odours.......... 55 Emergency release ...... 56 Transportation, storage and disposal .........
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ Do not install the appliance behind a door as this may ob- struct the appliance door or prevent it from opening.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, "Add " → Page 35 detergent based ▶ spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
Installation and connection en ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
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en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
Installation and connection en Note: Please read the information in Connecting the appliance the "Safety" → Page 4 and "Prevent- Connect your appliance to the power ing material damage" → Page 11 sec- supply, water inlet and water outlet. tions to ensure that you use the appli- ance safely.
en Installation and connection Screw the lock nuts tightly against Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety"...
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 37 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description Rinse Programme status Spin Programme status – –– Rinse Hold Programme status End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted.
en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection Description...
Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
en Laundry Pull out the detergent drawer. Push in the detergent drawer. Pour approx. 1 litre of tap water Press Έναρξη/Προσθήκη into compartment II. ρούχων (StartPause) to start the programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End.
Laundry en – Brush sand out of all collars and Sorting laundry pockets Note: Please read the information in – Close bed covers and cushion the "Safety" → Page 4 and "Prevent- covers ing material damage" → Page 11 sec- – Close all zips, Velcro fasteners, tions to ensure that you use the appli- hooks and eyes ance safely.
en Detergents and care products Symbol Washing process Recommended programme Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch.
Detergents and care products en Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources.
en Basic operation Requirement: A programme has Basic operation Basic operation been set. Adjust the programme settings. ▶ Basic operation Switching on the appliance The programme settings are not saved permanently for the pro- Turn the programme selector to a ▶ gramme. programme.
Basic operation en Insert the detergent drawer. Using a measuring aid for li- quid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid. Pull out the detergent drawer. Use the measuring aid for li- quid detergent To add liquid detergent, you can use a measuring aid in the detergent...
en Basic operation Push in the detergent drawer. Press Λήξη σε repeatedly until the display indicates the desired "Ready in" time. Adding detergent and care Press Έναρξη/Προσθήκη ρούχων. product Notes Adding laundry ¡ Please read the information in the Note: Please read the information in "Safety"...
Childproof lock en Wipe the rubber gasket dry and re- Resuming the programme move any foreign objects. when the programme status is Rinse Hold Set the Στύψιμο or Άντληση pro- gramme. Press Έναρξη/Προσθήκη ρούχων. Unloading the laundry Note: Please read the information in the "Safety"...
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of...
Cleaning and servicing en Changing the basic settings Remove all detergent Fresh deposits are residue, spray residue easier to remove Set the programme selector to po- or other residues im- without leaving any sition 1. mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after...
en Cleaning and servicing Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and Descaling...
Cleaning and servicing en Slide a receptacle under the open- Cleaning the drain pump ing. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the "Safety" → Page 4 and "Prevent- hot. ing material damage" → Page 11 sec- Do not touch the hot detergent tions to ensure that you use the appli- ▶...
Cleaning and servicing en Insert the pump cap and screw it Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must 90° clean these.
en Cleaning and servicing Reattach the water outlet hose and Remove the water inlet hose from secure the connection point using the tap. the hose clamp. Clean the filter with a small brush. Clean the water inlet filters. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low.
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Cleaning and servicing en Requirement: The water inlet hose is Connect the hose and check for empty. leaks. → "Emptying the water inlet hose", Page 46 Disconnect the hose from the rear of the appliance. Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter.
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Troubleshooting en Fault Cause Troubleshooting "E:36 / -10" Unapproved extension in- Remove any unapproved exten- ▶ stalled on the water drain sions from the water hose. Connect- hose. ing the appliance → "Cleaning the drain pump", "E:36 / -25 / -26" Drain pump is blocked. ▶...
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en Troubleshooting Fault Cause Troubleshooting The appliance is not work- The circuit breaker is faulty. Check the circuit breaker in the ▶ ing. fuse box. There has been a power cut. Check whether the lighting in your ▶ kitchen or other appliances are working.
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Troubleshooting en Fault Cause Troubleshooting The water is not draining. Drain pipe or water drain Ensure that the drain pipe and wa- ▶ hose is caught or jammed. ter drain hose are not kinked or trapped. → "Cleaning the drain pump", Drain pump is blocked. ▶...
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en Troubleshooting Fault Cause Troubleshooting The spin cycle runs several The unbalanced load detec- Not a fault – no action required. ▶ times. tion system eliminates an im- Note: When loading, where possible, balance by repeatedly redis- place large and small items of laundry tributing the laundry.
Troubleshooting en Fault Cause Troubleshooting Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down).
en Troubleshooting Fault Cause Troubleshooting Loud noises during the spin Transit bolts have not been Removing the transit bolts ▶ cycle. removed. → "Cleaning the drain pump", Banging noises, rattling in Foreign bodies have got into ▶ the drain pump. the drain pump. Page 43 Slurping, rhythmical suction The drain pump is active, the...
Troubleshooting en Fault Cause Troubleshooting The spin result is not satis- Unbalance load detection Redistribute the laundry in the ▶ factory. The laundry is too system is using a reduced drum. wet/too damp. spin speed to eliminate an Note: Where possible, mix large and unbalance.
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 43 Detach the hoses.
Transportation, storage and disposal en Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. compartment II in the detergent drawer. Start the Άντληση programme. a The unused detergent cannot flow straight into the outlet during the next wash.
en Customer Service Product number (E-Nr.) and Customer Service Customer Service production number (FD) If you have any queries on use, are Customer Service You can find the product number (E- unable to rectify faults on the appli- Nr.) and the production number (FD) ance yourself or if your appliance on the appliance's rating plate.
Consumption values en Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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en Technical specifications Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water 150 cm outlet hose Length of the power 210 cm cord Max. draining height 100 cm Depending on the appliance specifications More information about your model can be found online at https://en- ergylabel.bsh-group.com...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.