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Panasonic SmartApp+
Error Display
Error display
U81
U82
U83
U84
The app
displayed
the word
like "Cannot
communicate
with the
washing
machine."
56
Failed to connect the washing machine and the wireless LAN
z
router. Check the following.
• The router is not turned on. → Turn on the power.
• The distance between the router and the washing machine is
too long.→ Bring the router closer.
• There is a device that uses radio waves, such as a microwave
oven, nearby.
→Keep a distance.
→ Stop using the device or wait a while and try again.
• Multiple devices are connected to the router.
→Turn off the power of the device you are not using.
Communication error with the server.
z
There may be a problem with your internet connection.
z
→If you do not know the cause, contact your provider, carrier, or
router manufacturer.
In "Backup connection", SSID or password of the router is
z
incorrect.
→ Check the description of the router.
Failed to connect the washing machine and the router.
z
→ Check the above "U81".
"Scan connection" failed. Check the following.
z
®
• The Bluetooth
• The QR code cannot be read correctly.
→ Make sure that the Bluetooth
If you still cannot connect, please try "Backup connection".
Communicate again after a while, or check the connection status
z
by the following method.
2
1
Turn off
On
→If "U81", "U82", etc. are displayed, it is a connection error. Check
the above.
Causes & Measures
setting on your smartphone is turned off.
®
setting is ON, and then connect again.
3
Hold 5 sec.
(continued)
4
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