How Do I Solve A Problem With Entré; Entré Displayed A Message Saying My High-Capacity Music Storage System Was Full; Entré Doesn't See My Connected Dvd Or Cd Changer; I Can't Seem To Get To The Screen I Want - Kenwood Sovereign Entre User Manual

c. Select save.
d. Reboot Entré. See "Entré fails to respond to front panel or remote
commands or is responding erroneously" on page 150 for instruc-
tions.
e. Reconnect the USB cable to Entré.
f. Follow the instructions from step b to change the primary network
connection to ethernet.
g. Select save.
h. If necessary, repeat. It may be necessary to repeat this process several
times. If problem continues, contact Kenwood Customer Support.
How Do I Solve a Problem with Entré?
Entré displayed a message saying my high-capacity music
storage system was full
Delete one or more MP3s. Choose Delete Music from the Music Options
screen to view how much space you currently have available.
Entré doesn't see my connected DVD or CD changer
Check the following:
• the RS-232 cable is properly connected to the changer and to the lower
RS-232 connection on Entré.
• the Main/Sub Switch on the back of the changer is set to "Main". (Entré
cannot control Sub 1 or Sub 2 changers.)
Remember that such a problem is more likely to be a bad cable than anything
more serious. Consider trying a new cable.
If that does not fix the problem, reset Entré. See "Entré fails to respond to
front panel or remote commands or is responding erroneously" on page 150.

I can't seem to get to the screen I want

The Music, Movie, Radio, and Internet Guides are the starting point for all
navigation. If you can't access a screen you want from where you are, try
returning to one of the Guides (by pressing
at the options available there. For more information on:
• Playing or managing your stored music, see "Managing Your Movies" on
page 111.
• Playing or managing your movies, see "Managing Your Movies" on
page 111.
Complete Guide to Your Entré Entertainment Hub, ver. 2.0
on the remote) and looking
GUIDE
Troubleshooting
149