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User Guide RT-AX1800HP RT-AX1800HP Wireless-AX1800 Dual Band Wi-Fi 6 Wireless-AX1800 Dual Band Wi-Fi 6 Router Router...
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Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
Table of contents Getting to know your wireless router Welcome! ..................6 Package contents .................6 Your wireless router ..............7 Positioning your router ..............9 Setup Requirements ..............10 Router Setup ................11 1.6.1 Wired connection ..............12 1.6.2 Wireless connection .............13 Getting started Logging into the Web GUI .............
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Table of contents 4.1.2 WPS ....................37 4.1.3 WDS ....................39 4.1.4 Wireless MAC Filter ...............41 4.1.5 RADIUS Setting ..............42 4.1.6 Professional ................43 LAN ....................46 4.2.1 LAN IP ..................46 4.2.2 DHCP Server ................47 4.2.3 Route ..................49 4.2.4 IPTV ....................50 WAN ....................51 4.3.1 Internet Connection .............51 4.3.2 Port Trigger ................54 4.3.3 Virtual Server/Port Forwarding ........56...
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Table of contents 4.6.3 Firmware Upgrade ..............69 4.6.4 Restore/Save/Upload Setting ...........69 System Log .................. 70 Utilities Device Discovery ............... 71 Firmware Restoration .............. 72 Troubleshooting Basic Troubleshooting ............. 74 Frequently Asked Questions (FAQs) ........77 Appendices Service and Support ................95...
Power adapter Quick Start Guide NOTES: • If any of the items are damaged or missing, contact ASUS for technical inquiries and support. Refer to the ASUS Support Hotline list at the back of this user manual. • Keep the original packaging material in case you would need future...
1.3 Your wireless router 5GHz LED Off: No 5GHz signal. On: Wireless system is ready. Flashing: Transmitting or receiving data via wireless connection. 2.4GHz LED Off: No 2.4GHz signal. On: Wireless system is ready. Flashing: Transmitting or receiving data via wireless connection. LAN LED Off: No power or no physical connection.
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Power (DCIN) port Insert the bundled AC adapter into this port and connect your router to a power source. WAN (Internet) port Connect a network cable into this port to establish WAN connection. LAN 1 ~ 4 ports Connect network cables into these ports to establish LAN connection. NOTES: •...
• Always update to the latest firmware. Visit the ASUS website at http://www.asus.com to get the latest firmware updates. • To ensure the best wireless signal, orient the four non- detachable antennas as shown in the drawing below.
1.5 Setup Requirements To set up your wireless network, you need a computer that meets the following system requirements: • Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/1000BaseTX) • IEEE 802.11a/b/g/n/ac/ax wireless capability • An installed TCP/IP service • Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome NOTES: •...
Use a wired connection when setting up your wireless router to avoid possible setup problems. • Before setting up your ASUS wireless router, do the followings: • If you are replacing an existing router, disconnect it from your network. • Disconnect the cables/wires from your existing modem setup. If your modem has a backup battery, remove it as well.
1.6.1 Wired connection NOTE: You can use either a straight-through cable or a crossover cable for wired connection. RT-AX1800HP Laptop Modem Wall Power Outlet Power LINE RESET To set up your wireless router via wired connection: 1. Insert your wireless router’s AC adapter to the DC-IN port and plug it to a power outlet.
1.6.2 Wireless connection Smart phone RT-AX1800HP Tablet Modem Wall Power Outlet Laptop Power LINE RESET To set up your wireless router via wireless connection: 1. Insert your wireless router’s AC adapter to the DC-IN port and plug it to a power outlet.
Getting started Getting started 2.1 Logging into the Web GUI Your ASUS Wireless Router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome.
2.2 Quick Internet Setup (QIS) with Auto- detection The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTE: When setting the Internet connection for the first time, press the Reset button on your wireless router to reset it to its factory default settings.
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2. The wireless router automatically detects if your ISP connection type is Dynamic IP, PPPoE, PPTP, L2TP, and Static IP. Key in the necessary information for your ISP connection type. IMPORTANT! Obtain the necessary information from your ISP about the Internet connection type. for Automatic IP (DHCP) for PPPoE, PPTP, and L2TP...
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for Static IP NOTES: • The auto-detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings. If QIS failed to detect your Internet connection type, click Skip to •...
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4. Your Internet and wireless settings are displayed. Click Next to continue. 5. Read the wireless network connection tutorial. When done, click Finish.
2.3 Connecting to your wireless network After setting up your wireless router via QIS, you can connect your computer or other smart devices to your wireless network. To connect to your network: 1. On your computer, click the network icon in the notification area to display the available wireless networks.
Configuring the General Configuring the General settings settings 3.1 Using the Network Map Network Map allows you to configure your network’s security settings and manage your network clients.
3.1.1 Setting up the wireless security settings To protect your wireless network from unauthorized access, you need to configure its security settings. To set up the wireless security settings: 1. From the navigation panel, go to General > Network Map. 2.
4. From the WEP Encryption dropdown list, select the encryption method for your wireless network. IMPORTANT! The IEEE 802.11n/ac/ax standard prohibits using High Throughput with WEP or WPA-TKIP as the unicast cipher. If you use these encryption methods, your data rate will drop to IEEE 802.11g 54Mbps connection.
The Guest Network provides temporary visitors with Internet connectivity via access to separate SSIDs or networks without providing access to your private network. NOTE: RT-AX1800HP supports up to six SSIDs (three 2.4GHz and three 5GHz SSIDs). To create a guest network: 1.
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4. To configure additional options, click Modify. 5. Click Yes on the Enable Guest Network screen. 6. Assign a wireless name for your temporary network on the Network Name (SSID) field. 7. Select an Authentication Method. 8. Select an Encryption method. 9.
3.3 AiProtection AiProtection provides real-time monitoring that detects malware, spyware, and unwanted access. It also filters unwanted websites and apps and allows you to schedule a time that a connected device is able to access the Internet.
3.3.1 Network Protection Network Protection prevents network exploits and secures your network from unwanted access. Configuring Network Protection To configure Network Protection: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click Scan.
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When done scanning, the utility displays the results on the Router Security Assessment page. IMPORTANT! Items marked as Yes on the Router Security Assessment page is considered to be at a safe status. Items marked as No, Weak, or Very Weak is highly recommended to be configured accordingly.
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Malicious Sites Blocking This feature restricts access to known malicious websites in the cloud database for an always-up-to-date protection. NOTE: This function is automatically enabled if you run the Router Weakness Scan. To enable Malicious Sites Blocking: 1. From the navigation panel, go to General > AiProtection. 2.
3.3.2 Setting up Parental Controls Parental Controls allows you to control the Internet access time or set the time limit for a client’s network usage. To go to the Parental Controls main page: 1. From the navigation panel, go to General > AiProtection. 2.
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Time Scheduling Time Scheduling allows you to set the time limit for a client’s network usage. NOTE: Ensure that your system time is synchronized with the NTP server. To configure Time Scheduling: 1. From the navigation panel, go to General >AiProtection > Parental Controls >...
3.4 Using the Traffic Manager 3.4.1 Managing QoS (Quality of Service) Bandwidth Quality of Service (QoS) allows you to set the bandwidth priority and manage network traffic. To set up bandwidth priority: 1. From the navigation panel, go to General > QoS > QoS tab. 2.
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4. On the user-defined QoS rules page, there are four default online service types – web surf, HTTPS and file transfers. Select your preferred service, fill in the Source IP or MAC, Destination Port, Protocol, Transferred and Priority, then click Apply. The information will be configured in the QoS rules screen.
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5. On the User-defined Priority page, you can prioritize the network applications or devices into five levels from the user- defined QoS rules’ dropdown list. Based on priority level, you can use the following methods to send data packets: • Change the order of upstream network packets that are sent to the Internet.
Configuring the Advanced Configuring the Advanced Settings Settings 4.1 Wireless 4.1.1 General The General tab allows you to configure the basic wireless settings. To configure the basic wireless settings: 1. From the navigation panel, go to Advanced Settings > Wireless > General tab. 2.
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information banner are updated once new SSIDs are saved to the settings. NOTE: You can assign unique SSIDs for the 2.4GHz and 5GHz frequency bands. 4. In the Hide SSID field, select Yes to prevent wireless devices from detecting your SSID. When this function is enabled, you would need to enter the SSID manually on the wireless device to access the wireless network.
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8. Select any of these authentication methods: • Open System: This option provides no security. • WPA/WPA2/WPA3 Personal/WPA Auto-Personal: This option provides strong security. You can use either WPA (with TKIP), WPA2 (with AES) or WPA3. If you select this option, you must use TKIP + AES encryption and enter the WPA passphrase (network key).
4.1.2 WPS WPS (Wi-Fi Protected Setup) is a wireless security standard that allows you to easily connect devices to a wireless network. You can configure the WPS function via the PIN code or WPS button. NOTE: Ensure that the devices support WPS. To enable WPS on your wireless network: 1.
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4. In the WPS Method field, select Push Button or Client PIN code. If you select Push Button, go to step 5. If you select Client PIN code, go to step 6. 5. To set up WPS using the router’s WPS button, follow these steps: a.
ASUS wireless router. It can also be considered as a wireless repeater where your ASUS wireless router communicates with another access point and other wireless devices.
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• HYBRID: Enables the Wireless Bridge feature and allows other wireless devices/stations to connect to the router. NOTE: In Hybrid mode, wireless devices connected to the ASUS wireless router will only receive half the connection speed of the Access Point.
4.1.4 Wireless MAC Filter Wireless MAC filter provides control over packets transmitted to a specified MAC (Media Access Control) address on your wireless network. To set up the Wireless MAC filter: 1. From the navigation panel, go to Advanced Settings > Wireless >...
4.1.5 RADIUS Setting RADIUS (Remote Authentication Dial In User Service) Setting provides an extra layer of security when you choose WPA- Enterprise, WPA2-Enterprise, WPA3-Enterprise or Radius with 802.1x as your Authentication Mode. To set up wireless RADIUS settings: 1. Ensure that the wireless router’s authentication mode is set to WPA-Enterprise, WPA2-Enterprise, or WPA3-Enterprise.
4.1.6 Professional The Professional screen provides advanced configuration options. NOTE: We recommend that you use the default values on this page. In the Professional Settings screen, you can configure the followings: • Band: Select the frequency band that the professional settings will be applied to.
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• Set AP isolated: The Set AP isolated item prevents wireless devices on your network from communicating with each other. This feature is useful if many guests frequently join or leave your network. Select Yes to enable this feature or select No to disable.
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• DTIM Interval: DTIM (Delivery Traffic Indication Message) Interval or Data Beacon Rate is the time interval before a signal is sent to a wireless device in sleep mode indicating that a data packet is awaiting delivery. The default value is three milliseconds.
4.2 LAN 4.2.1 LAN IP The LAN IP screen allows you to modify the LAN IP settings of your wireless router. NOTE: Any changes to the LAN IP address will be reflected on your DHCP settings. To modify the LAN IP settings: 1.
4.2.2 DHCP Server Your wireless router uses DHCP to assign IP addresses automatically on your network. You can specify the IP address range and lease time for the clients on your network. To configure the DHCP server: 1. From the navigation panel, go to Advanced Settings > LAN > DHCP Server tab.
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6. In the Lease Time field, specify in seconds when an assigned IP address will expire. Once it reaches this time limit, the DHCP server will then assign a new IP address. NOTES: • We recommend that you use an IP address format of 192.168.50.xxx (where xxx can be any number between 2 and 254) when specifying an IP address range.
4.2.3 Route If your network makes use of more than one wireless router, you can configure a routing table to share the same Internet service. NOTE: We recommend that you do not change the default route settings unless you have advanced knowledge of routing tables. To configure the LAN Routing table: 1.
4.2.4 IPTV The wireless router supports connection to IPTV services through an ISP or a LAN. The IPTV tab provides the configuration settings needed to set up IPTV, VoIP, multicasting, and UDP for your service. Contact your ISP for specific information regarding your service.
4.3 WAN 4.3.1 Internet Connection The Internet Connection screen allows you to configure the settings of various WAN connection types. To configure the WAN connection settings: 1. From the navigation panel, go to Advanced Settings > WAN > Internet Connection tab. 2.
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• Enable WAN: Select Yes to allow the router Internet access. Select No to disable Internet access. • Enable NAT: NAT (Network Address Translation) is a system where one public IP (WAN IP) is used to provide Internet access to network clients with a private IP address in a LAN. The private IP address of each network client is saved in a NAT table and is used to route incoming data packets.
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• Contact your ISP and update the MAC address associated with your ISP service. • Clone or change the MAC address of the ASUS wireless router to match the MAC address of the previous networking device recognized by the ISP.
4.3.2 Port Trigger Port range triggering opens a predetermined incoming port for a limited period of time whenever a client on the local area network makes an outgoing connection to a specified port. Port triggering is used in the following scenarios: •...
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• Protocol: Select the protocol, TCP, or UDP. • Incoming Port: Specify an incoming port to receive inbound data from the Internet. • Protocol: Select the protocol, TCP, or UDP. NOTES: • When connecting to an IRC server, a client PC makes an outgoing connection using the trigger port range 66660-7000.
Forwarding on your router allows PCs outside the network to access specific services provided by a PC in your network. NOTE: When port forwarding is enabled, the ASUS router blocks unsolicited inbound traffic from the Internet and only allows replies from outbound requests from the LAN.
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• Enable Port Forwarding: Choose Yes to enable Port Forwarding. • Famous Server List: Determine which type of service you want to access. • Famous Game List: This item lists ports required for popular online games to work correctly. • FTP Server Port: Avoid assigning the port range 20:21 for your FTP server as this would conflict with the router’s native FTP server assignment.
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• You will need a client outside your LAN but has Internet access (referred to as “Internet client”). This client should not be connected to the ASUS router. • On the Internet client, use the router’s WAN IP to access the server.
4.3.4 DMZ Virtual DMZ exposes one client to the Internet, allowing this client to receive all inbound packets directed to your Local Area Network. Inbound traffic from the Internet is usually discarded and routed to a specific client only if port forwarding or a port trigger has been configured on the network.
DNS name rather than WAN IP address. • Server and Host Name: Choose ASUS DDNS or other DDNS. If you want to use ASUS DDNS, fill in the Host Name in the format of xxx.asuscomm.com (xxx is your host name).
NOTE: DDNS service will not work under these conditions: • When the wireless router is using a private WAN IP address (192.168.x.x, 10.x.x.x, or 172.16.x.x), as indicated by a yellow text. • The router may be on a network that uses multiple NAT tables. 4.3.6 NAT Passthrough NAT Passthrough allows a Virtual Private Network (VPN) connection to pass through the router to the network clients.
4.4 IPv6 This wireless router supports IPv6 addressing, a system that supports more IP addresses. This standard is not yet widely available. Contact your ISP if your Internet service supports IPv6. To set up IPv6: 1. From the navigation panel, go to Advanced Settings > IPv6. 2.
4.5 Firewall The wireless router can serve as a hardware firewall for your network. NOTE: The Firewall feature is enabled by default. 4.5.1 General To set up basic Firewall settings: 1. From the navigation panel, go to Advanced Settings > Firewall >...
2. On the Enable URL Filter field, select Enabled. 3. Enter a URL and click the button. 4. Click Apply. 4.5.3 Keyword filter Keyword filter blocks access to webpages containing specified keywords. To set up a keyword filter: 1. From the navigation panel, go to Advanced Settings > Firewall >...
NOTES: • The Keyword Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.com, then the website will not be blocked (a DNS cache in the system stores previously visited websites). To resolve this issue, clear the DNS cache before setting up the Keyword Filter.
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2. On the Enable Network Services Filter field, select Yes. 3. Select the Filter table type. Black List blocks the specified network services. White List limits access to only the specified network services. 4. Specify the day and time when the filters will be active. 5.
4.6 Administration 4.6.1 Operation Mode The Operation Mode page allows you to select the appropriate mode for your network. To set up the operating mode: 1. From the navigation panel, go to Advanced Settings > Administration > Operation Mode tab. 2.
4.6.2 System The System page allows you to configure your wireless router settings. To set up the System settings: 1. From the navigation panel, go to Advanced Settings > Administration > System tab. 2. You can configure the following settings: •...
4.6.3 Firmware Upgrade NOTE: Download the latest firmware from the ASUS website at http://www.asus.com. To upgrade the firmware: 1. From the navigation panel, go to Advanced Settings > Administration > Firmware Upgrade tab. 2. In the New Firmware File field, click Browse to locate the downloaded file.
4.7 System Log System Log contains your recorded network activities. NOTE: System log resets when the router is rebooted or powered off. To view your system log: 1. From the navigation panel, go to Advanced Settings > System Log. 2. You can view your network activities in any of these tabs: •...
• The utilities are not supported on MAC OS. 5.1 Device Discovery Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router device, and allows you to configure the wireless networking settings. To launch the Device Discovery utility: •...
5.2 Firmware Restoration Firmware Restoration is used on an ASUS Wireless Router that failed during its firmware upgrading process. It uploads the firmware that you specify. The process takes about three to four minutes. IMPORTANT! Launch the rescue mode on the router before using the Firmware Restoration utility.
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IP address: 192.168.1.x Subnet mask: 255.255.255.0 4. From your computer’s desktop, click Start > All Programs > ASUS Utility > Wireless Router > Firmware Restoration. 5. Specify a firmware file, then click Upload. NOTE: This is not a firmware upgrade utility and cannot be used on a working ASUS Wireless Router.
1. Launch the Web GUI. Go to Advanced Settings > Administration > Firmware Upgrade tab. Click Check to verify if the latest firmware is available. 2. If the latest firmware is available, visit the ASUS global website at https://www.asus.com/Networking/RT-AX1800HP/HelpDesk/ to download the latest firmware.
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Check if your network settings are correct. • Each client on the network should have a valid IP address. ASUS recommends that you use the wireless router’s DHCP server to assign IP addresses to computers on your network.
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• Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the web GUI, Network Map > Clients page, and hover the mouse pointer over your device in Client Status.
6.2 Frequently Asked Questions (FAQs) I cannot access the router GUI using a web browser • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. • Ensure that you are using the correct login information. The default factory login name and password is “admin/admin”.
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The client cannot establish a wireless connection with the router. NOTE: If you are having issues connecting to 5GHz network, make sure that your wireless device supports 5GHz or features dual band capabilities. • Out of Range: • Move the router closer to the wireless client. •...
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• SSID has been hidden. If your device can find SSIDs from other routers but cannot find your router’s SSID, go to Advanced Settings > Wireless > General, select No on Hide SSID, and select Auto on Control Channel. • If you are using a wireless LAN adapter, check if the wireless channel in use conforms to the channels available in your country/area.
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Internet is not accessible. • Check if your router can connect to your ISP’s WAN IP address. To do this, launch the web GUI and go to General> Network Map, and check the Internet Status. • If your router cannot connect to your ISP’s WAN IP address, try restarting your network as described in the section Restart your network in following sequence under Basic Troubleshooting.
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Subnet Mask: 255.255.255.0 DNS Server 1: router.asus.com DNS Server 2: (Blank) SSID (2.4GHz): ASUS SSID (5GHz): ASUS_5G Firmware upgrade failed. Launch the rescue mode and run the Firmware Restoration utility. Refer to section 5.2 Firmware Restoration on how to use the...
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Cannot access Web GUI Before configuring your wireless router, do the steps described in this section for your host computer and network clients. Disable the proxy server, if enabled. Windows® 1. Click Start > Internet Explorer to launch the browser. 2.
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MAC OS 1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings... 2. From the Network screen, deselect FTP Proxy and Web Proxy (HTTP). 3. Click Apply Now when done. NOTE: Refer to your browser’s help feature for details on disabling the proxy server.
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2. Click Properties to display the Ethernet Properties window. 3. Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), then click Properties. 4. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically. To obtain the IPv6 IP settings automatically, tick Obtain an IPv6 address automatically.
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MAC OS 1. Click the Apple icon located on the top left of your screen. 2. Click System Preferences > Network > Configure... 3. From the TCP/IP tab, select Using DHCP in the Configure IPv4 dropdown list. 4. Click Apply Now when done.
Appendices Appendices GNU General Public License Licensing information This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see The GNU General Public License for the exact terms and conditions of this license. All future firmware updates will also be accompanied with their respective source code.
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When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs;...
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Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone’s free use or not licensed at all.
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You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of...
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These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works.
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c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.) The source code for a work means the preferred form of the work for making modifications to it.
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Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.
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on consistent application of that system; it is up to the author/ donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.
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NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.