Product Features....................21 Control Panel ....................25 Ice and Water Dispenser.................27 Automatic Icemaker ..................30 InstaView......................33 Door in Door .....................34 Drawer.......................34 Shelf ........................35 Door Basket ......................35 SMART FUNCTIONS LG ThinQ Application ..................36 Smart Diagnosis ....................37 MAINTENANCE Cleaning ......................39 Water Filter .......................40 Air Filter ......................42...
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Deodorizer ......................43 TROUBLESHOOTING Before Calling for Service................44...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged or the hole of the outlet socket is loose, do not use the power cord and contact an authorized service centre. •...
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• Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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• Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
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• Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
SAFETY INSTRUCTIONS • Do not place heavy or fragile objects, containers filled with liquid, combustible substances, flammable objects (such as candles, lamps, etc.), or heating devices (such as stoves, heaters, etc.) on the appliance. • Do not place any electronic appliance (such as heater and mobile phone) inside the appliance.
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SAFETY INSTRUCTIONS • Wait for at least 3 to 4 hours in order to ensure the refrigerant circuit is fully efficient. • This appliance does not require changes in installation or use based on altitude. Operation • This appliance must only be used with a town power supply. Solar inverters and generator power supplies could cause disruption to performance and potentially damage the electronics.
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They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre. • Dispose of the ice inside the ice bin in the freezer compartment...
INSTALLATION INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and •...
INSTALLATION Accessories collet to detach the water supply line. Unscrew the cover *1 This feature is only available on some models. Spanner A Spanner B Water Filter Remove the screw from the hinge cover at the Water Tube top of the appliance. Lift the hook, located at Tube Connector and Clip the bottom of the front side of the cover, with a flat-head screwdriver.
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INSTALLATION Removing the Fridge Door Rotate the hinge lever counterclockwise. Lift the top hinge free of the hinge lever latch Disconnect all wire harnesses CAUTION NOTE • When lifting the hinge free of the latch, be • The number of wire harnesses may vary careful that the door does not fall forward.
INSTALLATION Not straight Damaged Stretched CAUTION • Place the door on a non-scratching surface with the inner side facing up. Connecting the Water Line This feature is only available on some models. Refitting the Fridge and Freezer Water Supply Requirements Door A cold water supply with water pressure between Refit the doors in the reverse sequence of their...
INSTALLATION Connecting Water to the Checking the Water Connection Appliance Turn on the water supply and switch on the appliance. Carefully check all fittings for Unscrew the metal threaded collar nut at the possible leaks due to poorly fitted hoses. back of the appliance and place it over one end of the water tube.
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INSTALLATION Door Alignment for Freezer and - Spanner Type B Fridge Door If the door of the appliance is not level, adjust the difference in the height of appliance door. Levelling the Appliance The appliance has two front levelling legs. Adjust the legs to alter the tilt from front to back or side to side.
INSTALLATION Turning on the Power Connecting the Appliance To turn on the appliance, connect the power plug into the outlet socket. Do not double up with other appliances on the same outlet. NOTE • After connecting the power supply cord (or plug) to the outlet, wait 3 or 4 hours before you put food into the appliance.
Storing Foods Effectively NOTE • Food may freeze or spoil if stored at the wrong • Contact the LG Electronics customer information temperature. Set the refrigerator to the correct centre if the alarm sound continues even after temperature for the food being stored.
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OPERATION • Place the refrigerated food or frozen food in • To have the maximum freezing capacity, we each fridge or freezer compartment recommend that you set the freezer immediately after purchasing. temperature to the coldest temperature setting. • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1 This feature is only available on some models. Door in Door This is a convenient storage area for frequently-used items that require easy access. Door in Door Lever Opens Door-in-Door.
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OPERATION Interior (Two star *1 This feature is only available on some models. Door in Door Model: InstaView Door in Door Model: LED Lamp The LED lamps inside the appliance light up when you open the door.
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OPERATION Temperature Sensor This sensor senses the temperature of the fridge compartment. • Maintain the distance between the sensor and food to accurately sense the temperature. Automatic Icemaker This is where ice is automatically produced and stored. Freezer Shelf Stores frozen food such as meat, fish, and ice cream. •...
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OPERATION Bottom Drawer Cover This is the bottom drawer cover. CAUTION • Do not store any items at the front of the bottom shelf. The items may fall and cause an injury or appliance damage. Craft Icemaker This is where craft ice is automatically produced and stored. Air Filter Reduces odours inside the fridge compartment.
OPERATION Control Panel The actual control panel may differ from model to model. Control Panel and Functions *1 This feature is only available on some models. Control Panel Dispenser Control Panel Fridge Press this button repeatedly to select a desired temperature between 1 °C and 7 °C. •...
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Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Express Cool This function can quickly cool a large amount of foods such as vegetable, fruit and so on.
OPERATION Craft Ice Press the Craft Ice button to set to 6 ICE, 3 ICE or OFF. NOTE • For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE mode. • To change the Craft Ice mode: Press the Craft Ice button and the current mode appears.
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OPERATION Press the dispenser paddle with a glass or NOTE other container to dispense cubed ice, water or crushed ice. • If you open the fridge door while water, cubed ice or crushed ice is being dispensed, dispensing will be paused. When you close the door, the selected item will continue to be dispensed.
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OPERATION All spills into the dispenser tray must be cleaned Fill with bottle filtered or clean filtered water up immediately. Failure to do so can cause the tray to to the reference line indicated inside the water overflow and damage to the surrounding areas. dispenser tank.
• If there is an insufficient amount of water in the If the problem continues, contact the LG water dispenser tank, ice cube size and quantity Electronics customer information centre. Do not...
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OPERATION Freezer Icemaker (Craft Ice) appliance, frequency of the door being opened, amount of food stored in the appliance, etc.). This feature is only available on some models. Auto Shutoff (feeler arm) Before Using the Freezer Icemaker Feeler Arm CAUTION NOTE •...
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OPERATION Hold the ice bin with both hands and pull it out NOTE while lifting it upward. • In 3 ICE mode, the Craft Ice icemaker produces 1 batch of round ice (3 pieces) about every 24 hours. In 6 ICE mode, the Craft Ice icemaker produces 2 batches of round ice (6 pieces total) in the same period.
OPERATION Normal Sounds You May Hear beverages and snacks, without opening the fridge door. • The icemaker water valve buzzes as the icemaker fills with water. If the Ice On/Off button is set to On, it will buzz even if it has not yet been hooked up to water.
OPERATION Door in Door • If moved to the right side, the air guide will be closed and will maintain any humidity that is currently in the crisper drawer. This feature is only available on some models. Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens.
OPERATION Shelf Door Basket Removing/Refitting the Door CAUTION Basket • Glass shelves are heavy. Use special care when removing them. Hold both edges of the basket and remove it by • Do not clean glass shelves with warm water lifting it upward. while they are cold.
Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.
Installing the LG ThinQ opensource.lge.com. Application LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of Search for the LG ThinQ application from the performing such distribution (such as the cost of...
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SMART FUNCTIONS • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method.
MAINTENANCE MAINTENANCE Cleaning Do not use abrasive or harsh cleaners. Dry thoroughly with a soft dedicated cloth. Do not use contaminated cloths when cleaning the General Cleaning Tips stainless steel doors. Always use a dedicated cloth and wipe in the same direction as the grain. •...
- Use replacement cartridge: ADQ736939** - Visit your local dealer or distributor or contact • Do not install if water pressure exceeds 827 kPa. the LG Electronics Customer Information If your water pressure exceeds 827 kPa, you Centre. For further assistance, visit our must install a pressure limiting valve.
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Push fit connector type CAUTION Remove the screw cap. • Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage. Application Guidelines/Water Supply Parameters...
- When the air filter indicator lights up. • To purchase the air filter: - Visit your local dealer or distributor or contact the LG Electronics Customer Information Centre. For further assistance, visit our Rotate the air filter cover clockwise until the website at lg.com...
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MAINTENANCE Deodorizer performance. Even if it falls off, it is not harmful. Wipe it off with a towel or cloth. Reusing the Deodorizer You can re-use the deodorizer by removing odors from the deodorizer. Pull out the upper fridge drawer. CAUTION •...
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• Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.) Is the temperature of the freezer compartment set too high? •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Ice is not dispensed. Is the ice path blocked? (You can check the ice passage by separating the ice bin.) • Ice may not be dispensed properly if the ice passage is blocked. Check the ice and clean the ice path regularly.
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TROUBLESHOOTING Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. • Plug the power plug in the outlet properly. A fuse in your home may be blown or the circuit breaker tripped.
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TROUBLESHOOTING Condensation & Frost Symptoms Possible Cause & Solution There is condensation Did you store hot food without cooling it first? inside the appliance or • Cool the hot food first before putting it inside the fridge or freezer. on the bottom of the vegetable drawer Did you leave the appliance door open? cover.
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Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp. Noises Symptoms Possible Cause & Solution...
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TROUBLESHOOTING Symptoms Possible Cause & Solution The appliance is noisy Are objects scattered behind the appliance? and generates • Remove the scattered objects from behind the appliance. abnormal sounds. Is there an object on top of the appliance? • Remove the object on top of the appliance. Clicking noises The defrost control will click when the automatic defrost cycle begins and ends.
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.