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troubleshooting
If you have a problem with the cooktop, check the table below. You may be able to solve the problem and this will
save you from paying for a service call. You will have to pay for a service call even in the warranty period if the
problem is one listed below.
Table 1
problem
possible cause
Gas supply valve turned off
Control knob not on
Wrong knob turned
Knob not held down long enough in 'High'
position for flame safeguard (where fitted) to
Burner will not light even
engage
though the sparker is
working
Port blockage in ignition area
Ignition electrode wet or dirty
Sparking at wrong point because of
incorrectly fitted burner crown
Injector is blocked
Electricity supply is disconnected or switched
off
No spark is obtained
Battery is flat
when control knob is
activated
Polarity wrong on battery
Ignition electrode wet or dirty
Flame ports blocked or wet
Flames uneven or tending
to lift
Burner cap/crown incorrectly fitted
Knob not set between 'HIGH' and 'LOW'
Flames not staying on
Knob not held down long enough in 'High'
when knob is released
position for flame safeguard (where fitted) to
engage
Low heat, slow cooking
Incorrect cooking pot or pan being used
Incorrect cooking pot or pan used
Benchtop or knobs
overheating
Pot or pan not located on burner properly
Cooktop stainless steel
Pot or pan being used is too large
discoloured
If all the above points have been checked and there is still a problem with the cooktop please call the Service Centre.
6 TROUBLESHOOTING Gas Cooktops
solution
Turn on gas supply to appliance
Turn knob on (refer to page 3)
Ensure the knob you are turning corresponds
to the burner you want to light
Repeat lighting procedure and hold knob
down for 5 seconds in 'High' position (refer
page 4)
Ensure that ports in ignition area are clean
and dry
Dry or clean ignition electrode
Ensure that the crown is seated properly so
that the spark fires to the receiving point in
the burner crown (refer to Figure 1)
Ensure injector is clear of foreign material
Switch on electricity or check fuses
Replace battery (refer to page 12)
Reorient battery to correct position (refer to
page 12)
Dry or clean ignition electrode
Clean or dry flame ports
Ensure these components are fitted correctly
Knob MUST be set between these positions
Repeat lighting procedure and hold knob
down for 5 seconds in 'High' position (refer
page 4)
Refer to Figure 3 (page 4)
Refer to Figure 3 (page 4)
Ensure pot or pan is centrally ocated on
burner
Ensure pot sizes used are as per user manual
requirements. Clean with STEEL POWER
(available through spare parts)
technical data
FEATURES
GHS607S/W
GHC607S/W
Brand
Chef
Chef
Cooking zones
4
4
Wok
No
No
Ignition
1.5V battery
220-240V
Trivet
Wire Gloss
Wire Gloss
Stainless Steel/
Stainless Steel/
Hob material
Enamelled White
Enamelled White
Features
Push button ignition
Ignition through knob
Flame safeguard
No
No
NG, (LP conversion
NG, (LP conversion
Gas Types
kit supplied)
kit supplied)
Cooktop dimension
Width (mm)
600
600
Depth (mm)
535
535
Height (mm)
58
58
Cutout dimension
Width (mm)
570
570
Depth (mm)
490
490
Energy rating (NG)
Small burner
5.1 MJ/h
5.1 MJ/h
Medium burner
2 x 9.0 MJ/h
2 x 9.0 MJ/h
Large burner
12.1 MJ/h
12.1 MJ/h
Wok burner
Total MJ/h
35.2 MJ/h
35.2 MJ/h
GHC617S/W
GHS917S/W
GHC937S/W
Chef
Chef
Chef
4
4
5
Yes
Yes
Yes
220-240V
1.5V battery
220-240V
Wire Gloss
Wire Gloss
Wire Gloss
Stainless Steel/
Stainless Steel/
Stainless Steel/
Enamelled White
Enamelled White
Enamelled White
Ignition through knob
Push button ignition
Ignition through knob
No
No
No
NG, (LP conversion
NG, (LP conversion
NG, (LP conversion
kit supplied)
kit supplied)
kit supplied)
600
860
860
535
510
510
58
58
58
570
830
830
490
470
470
5.1 MJ/h
5.1 MJ/h
5.1 MJ/h
2 x 9.0 MJ/h
9.0 MJ/h
2 x 9.0 MJ/h
12.1 MJ/h
12.1 MJ/h
14.4 MJ/h
14.4 MJ/h
14.4 MJ/h
37.5 MJ/h
40.6 MJ/h
49.6 MJ/h
Gas Cooktops TECHNICAL DATA 7
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