Philips S9711/31 Manual page 32

32
English
Warranty and support
Warranty restrictions
Troubleshooting
Shaver
Problem
The appliance
does not work
when I press the
on/off button.
If you need information or support, please visit
www.philips.com/support or read the
international warranty leaflet.
The shaving heads (cutters and guards) are not
covered by the terms of the international warranty
because they are subject to wear.
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit
a list of frequently asked questions or contact the
Consumer Care Center in your country.
Possible cause
The appliance is still
attached to the wall
socket. For safety
reasons, the
appliance can only
be used without
cord.
The rechargeable
battery is empty.
The travel lock is
activated.
www.philips.com/support
Solution
Unplug the appliance and
press the on/off button to
switch on the appliance.
Recharge the battery (see
'Charging').
Press the on/off button for
3 seconds to deactivate the
travel lock.
for