Sony CRE-E10 User Manual page 38

Rechargeable self-fitting hearing aid
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Troubleshooting for hearing aids and
charger
If the status LEDs do not light up when you insert the hearing aids, 
check the following:
The hearing aids are not correctly placed. Push them slightly 
X
into their charging cups or close the charger's lid.
The charger is turned off. Press and hold the button for 5 
X
seconds to turn on the charger or connect the charger to an 
electrical outlet.
The charger's internal battery is too low for mobile charging 
X
Connect the charger to an electrical outlet.
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