Page 1 Phone Guide Sprint PCS Vision Phone C290 by Motorola® www.sprint.com © 2006 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward” logo, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A.
Page 2 Motorola reserves the right to change or modify any information or specifications without notice or obligation. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
Page 3: Table Of Contents
Table of Contents Welcome to Sprint ....... . .i Introduction ........ii Your Phone’s Menu .
Page 4 Using Your Phone’s Lock Feature ......52 Limiting Use of Your Phone ....... . . 54 Using Special Numbers .
Page 5 Section 3: Sprint PCS Service Features ....90 3A. Sprint PCS Service Features: The Basics ... . 91 Using Voicemail .
Page 6 4B. Manufacturer’s Warranty ..... . . 147 Motorola Limited Warranty for the United States and Canada ......148 Service and Repairs .
Page 7: Welcome To Sprint
Welcome to Sprint Sprint is committed to bringing you the best wireless technology available. We built our complete, nationwide network from the ground up, so all your services – whether it’s Voicemail, Caller ID, email, or Sprint PCS Vision® – will work the same wherever you go on the Nationwide Sprint PCS Network.
Page 8: Introduction
Introduction This Phone Guide introduces you to Sprint PCS Service and all the features of your new phone. It’s divided into four sections: Section 1: Getting Started Section 2: Your Phone Section 3: Sprint PCS Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service.
Page 9: Your Phone's Menu
Your Phone’s Menu The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 22. CALENDAR MESSAGING 1: S ESSAGE 2: T ESSAGING 1: Inbox 4: Drafts Folder 4: V OICEMAIL 5: S...
Page 10: My Content
CONTACTS 1: F 2: A NTRY 3: S PEED 4: M HONE 5: S ERVICES 1: Customer Solutions 4: Sprint Operator 6: M ANAGE ONTACTS 1: Create Distribution List 3: Create Group 5: Delete All Contacts TOOLS 1: A LARM LOCK 1: Alarm 1 4: Alarm 4...
Page 11 SETTINGS 1: S OUNDS 1: Ringer Type 1: Call with ID 2: Call without ID 3: Text Message 4: Voicemail 5: Calendar 6: Alarm 7: Roam Ringer 2: Volume 1: Ringer 2: Messaging (Text Message / Voicemail) 1: Use Ringer Volume 3: Calendar (Use Ringer Volume / Separate Volume) 1: Use Ringer Volume 4: Alarm (Use Ringer Volume / Separate Volume)
Page 12 2: D ISPLAY 1: Screensaver 2: Standby Display 1: Clock Type (Analog / Digital) 2: Navigation Key Display (Hide / Show) 3: Backlight Control 1: Flip Open 4: 50 sec 4: Status Light (On / Off) 5: Greeting Banner 6: Menu Style 1: Grid Menu 7: Assign Keys 1: Up...
Page 13 2: Call Guard (On / Off) 3: Data Roam Guard (Always Ask / Never Ask) 5: L OCATION 6: S ECURITY 1: Lock Code 1: Lock Now 2: Change Lock Code 3: Limit Use 1: Lock Contacts 1: Unlock 2: Lock Vision (Unlock / Lock) 3: Restrict Outgoing Calls 1: All 1: Restrict Incoming Calls...
Page 14 7: TTY 1: Disable 4. HCO 8: Text Input 1: Personal Dictionary (On / Off) 2: Word Pop-up List (Manual / Automatic) 3: Word Completion (On / Off) 9: Update Phone SW 8: P HONE 1: My Phone # 2: Version 3: Advanced viii 2: TTY...
Page 15: Section 1: Getting Started
Sec ti on 1 Getting Started...
Page 16: Setting Up Service
Setting Up Service In This Section Getting Started With Sprint PCS Service Setting Up Your Voicemail Sprint PCS Account Passwords Getting Help Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint PCS Service.
Page 17: Getting Started With Sprint Pcs Service
Getting Started With Sprint PCS Service Determining if Your Phone is Already Activated If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it.
Page 18: Setting Up Your Voicemail
Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: From standby mode, press and hold Follow the system prompts to:...
Page 19: Sprint Pcs Account Passwords
92 for more information on your voicemail password. Sprint PCS Vision® Password With your C290 by Motorola®, you may elect to set up a Sprint PCS Vision password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.
Page 20: Getting Help
Getting Help Visit www.sprint.com You can go online to: Access your account information. Check your minutes used (depending on your Sprint PCS service plan). View and pay your bill. Make your life easier by enrolling in Sprint PCS online billing and automatic payment. Purchase accessories.
Page 21 Receiving Automated Invoicing Information For your convenience, your phone gives you access to invoicing information on your Sprint PCS account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle. To access automated invoicing information: * 4 N Press...
Page 22 Sprint PCS Operator Services Sprint PCS Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party. To access Sprint PCS Operator Services: Press For more information or to see the latest in products and services, visit us online at www.sprint.com Section 1A: Setting Up Service...
Page 23: Section 2: Your Phone
Sec ti on 2 Your Phone...
Page 24: Your Phone: The Basics
Your Phone: The Basics In This Section Front View of Your Phone Viewing the Display Screen Features of Your Phone Turning Your Phone On and Off Using Your Phone’s Battery and Charger Navigating Through Phone Menus Displaying Your Phone Number Making and Answering Calls Entering Text Your phone is packed with features that simplify your life and...
Page 25: Front View Of Your Phone
Front View of Your Phone 1. Signal Strength Indicator 2. Headset Jack (behind flip) 3. Softkey Buttons 4. Volume Control 5. Smart Key 6. Talk 7. Back (Clear) 8. Accessory Jack 9. Charger Jack Section 2A: Your Phone: The Basics 17.
Page 26: Key Functions
Key Functions Signal Strength Indicator represents the signal strength by displaying bars. The more bars displayed, the better the signal strength. Headset Jack allows you to plug in an optional headset for convenient, hands-free conversations. CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Page 27 return to the previous screen in a Sprint PCS Vision session. Accessory Jack allows you to connect optional accessories, such as a USB cable. CAUTION! Inserting an accessory into the incorrect jack may damage the phone. Charger Jack connects the phone to the battery charger. Microphone allows the other caller to hear you clearly when you are speaking to them.
Page 28 contacts, the date and time, the signal and battery strength, etc. Battery Strength Indicator represents the amount of remaining battery charge currently available in your phone. When all bars are displayed in the battery icon, the phone’s battery is fully charged. When no bars are displayed, the phone’s battery is completely discharged or empty.
Page 29: Viewing The Display Screen
Viewing the Display Screen Your phone’s display screen provides a wealth of information about your phone’s status and options. This list identifies the symbols you’ll see on your phone’s display screen: shows your current signal strength. (The more lines you have, the stronger your signal.) indicates you are “roaming”...
Page 30 indicates your phone is operating in a TTY mode. indicates battery charge level (icon shown is full). Note: Display indicators help you manage your roaming charges by letting you know when you’re off the Nationwide Sprint PCS Network. (For more information, see Section 2D: Controlling Your Roaming Experience on page 59.) Section 2A: Your Phone: The Basics...
Page 31: Features Of Your Phone
Features of Your Phone Congratulations on the purchase of your phone. The C290 by Motorola® is lightweight, easy-to-use, and reliable, and it also offers many significant features and service options. The following list previews some of those features and provides...
Page 32: Turning Your Phone On And Off
Speed dial lets you dial phone numbers with one, two, or three keypresses (page 30). Turning Your Phone On and Off Turning Your Phone On To turn your phone on: Press and hold Once your phone is on, it may display “Searching for Service,” which indicates that your phone is searching for a signal.
Page 33: Using Your Phone's Battery And Charger
Using Your Phone’s Battery and Charger WARNING Use only Sprint-approved or manufacturer-approved batteries and chargers with your phone. The failure to use a Sprint-approved or manufacturer-approved battery and charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.
Page 34 Installing the Battery To install the Li-Ion battery: Remove the phone’s back cover. Insert the battery into the opening on the back of the phone and gently press down until it is in place. Charging the Battery Your phone’s Li-Ion battery is rechargeable and should be charged as soon as possible so you can begin using your phone.
Page 35 Using the Charger To use the travel charger provided with your phone: Plug the round end of the AC adapter into the phone’s charger jack and the other end into an electrical outlet. A flashing green indicator light means the battery is charging.
Page 36: Navigating Through Phone Menus
Navigating Through Phone Menus The navigation key on your phone allows you to scroll through menus quickly and easily. The scroll bar at the right of the menu keeps track of your position in the menu at all times. To navigate through a menu, simply press the navigation key up or down.
Page 37: Displaying Your Phone Number
Displaying Your Phone Number Just in case you forget your phone number, your phone can remind you. To display your phone number: Press > Settings > Phone Info > My Phone# . (Your phone number and other information about your phone and account will be displayed.) Note: To select menu options (such as Settings , above), highlight the...
Page 38: Making And Answering Calls
Making and Answering Calls Making Calls Placing a call from your phone is as easy as making a call from any landline phone. Just enter the number and press you’re on your way to clear calls. To make a call using your keypad: Make sure your phone is on.
Page 39 key. See “Call Answer Mode” on page 49 for more information.) Your phone notifies you of incoming calls in the following ways: The phone rings or vibrates. The indicator light flashes green and red. The backlight illuminates. The screen displays an incoming call message. If the incoming call is from a number stored in your Contacts, the entry’s name is displayed.
Page 40: Missed Call Notification
Missed Call Notification When an incoming call is not answered, the Missed Call log is displayed on your screen. To display a Missed Call entry from standby mode: Press Calling Emergency Numbers You can place calls to 911 (dial if your phone is locked or your account is restricted. Note: When you place an emergency call, your phone automatically enters Emergency mode.
Page 41: Saving A Phone Number
Contacts opens your phone’s contacts list. 3-Way Call to initiate a 3-way call (see page page 103). Record Recipient creates a Voice Record of the call. Phone Info. opens your Phone Info menu. Messaging opens your Messaging menu. Call History opens your Call History lists. Calendar opens your Calendar.
Page 42: Dialing And Saving Phone Numbers With Pauses
entries alphabetically. (For more information, see Section 2F: Using Contacts on page 70.) To save a number from standby mode: Enter a phone number. Press Option (right softkey). Select Save and press Select New Entry or Existing Entry and press Select New Entry and press the numeric keypad to enter the new contact name, then press Save (left softkey).
Page 43: Plus Code Dialing
To dial or save phone numbers with pauses: Enter the phone number. Press Options (right softkey) and select either Hard Pause or 2Sec Pause. Enter additional numbers. Press to dial the call. – or – Press Options (right softkey) and select Save to save the number in your Contacts.
Page 44: Dialing From The Contacts List
Dialing From the Contacts List To dial directly from a Contacts entry: Press Highlight the entry you want to call and press – or – To dial another number from the entry, highlight the name and press to call and press Using Speed Dialing You can store up to 500 numbers in your phone’s speed dial memory to make contacting friends and family easier.
Page 45 For Speed Dial locations 100-500 (Three-Touch Dialing): Press the first two digits. Press and hold the third digit for approximately two seconds. The display confirms that the number has been dialed when it shows “Calling...”. Section 2A: Your Phone: The Basics...
Page 46: Entering Text
Entering Text Selecting a Character Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using Sprint PCS Mail and SMS Text Messaging). To change the character input mode: When you display a screen where you can enter text, press the right softkey to change the character input...
Page 47: Entering Characters Using Word English Text Input
Entering Characters Using Word English Text Input Word English Text Input lets you enter text into your phone by pressing keys just once per letter. (To select the Word English mode when entering text, see “Selecting a Character Input Mode” on page 32.) Word English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word.
Page 48 Adding a Word to the Word English Database If a word you want to enter is not displayed as an option when you are using Word English Text Input, you can add it to the database. To add a word to the Word English Text Input database: Select the Multi-Tap character input mode.
Page 49: Entering Characters By Tapping The Keypad
Entering Characters by Tapping the Keypad To enter characters by tapping the keypad: Select the Multi-Tap mode. (See “Selecting a Character Input Mode” on page 32.) Press the corresponding keys repeatedly until the desired letter appears. (For example, to enter the word “Bill,”...
Page 50 (no characters) Space Shift Entering Numbers, Symbols, and Preset Messages To enter numbers: Select the 123 mode and press the appropriate key. (See “Selecting a Character Input Mode” on page 32.) To enter symbols: Select the Symbols mode. (See “Selecting a Character Input Mode”...
Page 51: Controlling Your Phone's Settings
Controlling Your Phone’s Settings In This Section Sound Settings Display Settings Location Settings Messaging Settings Airplane Mode TTY Use With Sprint PCS Service Phone Setup Options Using the menu options available on your phone, you can customize your phone to sound, look, and operate just the way you want it.
Page 52: Sound Settings
Sound Settings Ringer Types Ringer types help you identify incoming calls and messages. You can assign ringer types to individual Contacts entries, types of calls, and types of messages. Preprogrammed Ringers include a variety of standard ringer types and familiar music. Vibrating Ringer alerts you to calls or messages without disturbing others.
Page 53: Adjusting The Phone's Volume Settings
Selecting Ringer Types for Messages To select a ringer type for messages: Press > Settings > Sounds > Ringer Type. Select Text Message or Voicemail and press preprogrammed ringers is displayed. Use your navigation key to scroll through the available ringers.
Page 54: Alert Notification
Alert Notification Your phone can alert you with an audible tone when you change service areas, once a minute during a voice call, or when a call has been connected. To enable or disable alert sounds: Press Select Service (Service Change), Minute Beep, Call Lost, or Connect (Call Connect) and press Select On or Off and press Silence All...
Page 55: Display Settings
Display Settings Changing the Text Greeting The text greeting can be up to 12 characters and is displayed on your phone’s screen in standby mode. You may choose to keep the phone’s default greeting (“Sprint”), or you may enter your own custom greeting. To display or change your greeting: Press >...
Page 56: Changing The Clock Display
Changing the Phone’s Menu Style Your phone allows you to choose how the menu appears on your display screen. To select the display’s menu style: Press Select Grid Menu, List Menu, or Tab Menu and press Grid Menu shows the main menu as icons only. List Menu shows the main menu as a list of icons and names.
Page 57: Location Settings
Location Settings Your phone is equipped with a Location feature for use in connection with location-based services that may be available in the future. The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911.
Page 58: Messaging Settings
Messaging Settings Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive many different kinds of text messages without placing a voice call. (For more information, See “Using SMS Text Messaging” on page 99.) Your phone’s messaging settings make text messaging even faster and easier by letting you decide how you would like to be notified of new messages, create a signature with each...
Page 59 Press Assign (left softkey). Managing Preset Messages Your phone is programmed with 15 preset messages to help make sending text messages faster and easier. These messages, such as “Let’s get lunch” and “Meet me at,” can be customized or deleted to suit your needs. You can even add your own preset messages to the list.
Page 60: Airplane Mode
Airplane Mode Airplane Mode allows you to use many of your phone’s features, such as Games, Notepad, Voice Memos, etc., when you are in an airplane or in any other area where making or receiving calls or data is prohibited. When your phone is in Airplane Mode, it cannot send or receive any calls or access online information.
Page 61: Tty Use With Sprint Pcs Service
TTY Use With Sprint PCS Service A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices.
Page 62 In TTY Mode, your phone will display the TTY access icon. Note: If TTY mode is enabled, the audio quality of non-TTY devices connected to the headset jack may be impaired. WARNING Section 2B: Controlling Your Phone’s Settings 911 Emergency Calling Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline...
Page 63: Phone Setup Options
Phone Setup Options Shortcuts Your phone offers you the option of assigning shortcuts to your favorite or often-used functions. Pressing the navigation key up, down, left, or right in standby mode will launch your personally designated shortcuts. (See the Navigation Key description on page 13.) To assign your shortcuts: Press...
Page 64: Display Language
Display Language You can choose to display your phone’s onscreen menus in English or in Spanish. To assign a language for the phone’s display: Press Select English or Español and press Section 2B: Controlling Your Phone’s Settings > Settings > Others > Language.
Page 65: Setting Your Phone's Security
Setting Your Phone’s Security In This Section Accessing the Security Menu Using Your Phone’s Lock Feature Limiting Use of Your Phone Using Special Numbers Erasing Contacts Erasing My Content Resetting Your Phone Security Features for Sprint PCS Vision® By using the security settings on your phone, you receive peace of mind without sacrificing flexibility.
Page 66: Accessing The Security Menu
Accessing the Security Menu All of your phone’s security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu: Press Enter your four-digit Security Code. Tip: If you can’t recall your lock code, try using the last four digits of either your Social Security number or your wireless phone number or try 0000 or NATL (6285).
Page 67: Unlocking Your Phone
Unlocking Your Phone To unlock your phone: From standby mode, press Enter your lock code. Changing the Lock Code To change your lock code: Press > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Change Lock Code. Enter your new lock code.
Page 68: Limiting Use Of Your Phone
Limiting Use of Your Phone You can limit access to your phone’s Contacts and Sprint PCS Vision Web services. You can also limit the incoming and outgoing calls. For example, you can set limitations before you lend your phone to someone, and then turn the limitations off when you get your phone back.
Page 69: Limiting Outgoing Calls
Select Limit Use > Restrict Incoming Calls. Choose one of the following options and press All stops all Incoming calls. None allows all calls. Except Contacts allows Incoming calls only from people in the Contacts list. Limiting Outgoing Calls Press >...
Page 70: Using Special Numbers
Using Special Numbers Special numbers are important numbers that you have designated as being “always available.” You can call and receive calls from special numbers even if your phone is locked. You can save three special numbers in addition to your Contacts entries (the same number may be in both directories).
Page 71: Erasing My Content
Erasing My Content You can use your phone’s security menu to erase all items you have downloaded to your phone. To erase all downloads: Press > Settings > Security > Erase Downloads. If you are sure you wish to erase all your downloads, press Yes (left softkey).
Page 72: Security Features For Sprint Pcs Vision
Security Features for Sprint PCS Vision® Net Guard The Net Guard option allows you to be prompted each time you connect to PCS Vision services. When you access Sprint PCS Vision, a screen is displayed with the following two choices: Connect to Sprint PCS Vision services once.
Page 73: Controlling Your Roaming Experience
Using Call Guard Roaming is the ability to make or receive calls when you’re off the Nationwide Sprint PCS Network. Your new C290 by Motorola® works anywhere on the Nationwide Sprint PCS Network and allows you to roam on other analog and 1900 and 800 MHz digital networks where we’ve implemented roaming agreements...
Page 74: Understanding Roaming
Understanding Roaming Recognizing the Roaming Icon on the Display Screen Your phone’s display screen always lets you know when you’re off the Nationwide Sprint PCS Network. Any time you are roaming, the phone displays the roaming icon ( ). If you are roaming on a digital system, the roaming icon will display along with the text –...
Page 75 Roaming on Analog Networks When you roam on analog networks, you will experience a similar quality provided by other analog carriers today. Although some features, such as Sprint PCS Vision and Sprint PCS Voice Command, will be unavailable, you can still make and receive calls and access voicemail.
Page 76 Checking for Voicemail Messages While Roaming When you are roaming off the Nationwide Sprint PCS Network, you will not receive on-phone notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time.
Page 77: Setting Your Phone's Roam Mode
Setting Your Phone’s Roam Mode Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings to control your roaming experience. To set your phone’s roam mode: Press >...
Page 78: Using Call Guard
Using Call Guard Your phone has two ways of alerting you when you are roaming off the Nationwide Sprint PCS Network: the onscreen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming charges by requiring an extra step before you can place or answer a roaming call.
Page 79: Managing Call History
Managing Call History In This Section Viewing History Call History Options Making a Call From Call History Saving a Phone Number From Call History Prepending a Phone Number From Call History Erasing Call History The Call History keeps track of incoming calls, calls made from your phone, and missed calls.
Page 80: Viewing History
Viewing History You’ll find the Call History feature very helpful. It is a list of the last 20 phone numbers (or Contacts entries) for calls you placed, accepted, or missed. Call History makes redialing a number fast and easy. It is continually updated as new numbers are added to the beginning of the list and the oldest entries are removed from the bottom of the list.
Page 81: Call History Options
Call History Options This feature displays the date and time of the call, the phone number (if available), and the caller’s name (if the number is already in your Contacts). By highlighting a Call History entry and pressing Options (right softkey), you can select from the following options: Send Message to send a text message to the number.
Page 82: Saving A Phone Number From Call History
Saving a Phone Number From Call History Your phone can store up to 100 Contacts entries. Contacts entries can store up to a total of five phone numbers, and each entry’s name can contain 24 characters. (For more information, see Section 2F: Using Contacts on page 70.) To save a phone number from Call History: Use your navigation key to select a Call History entry and press Options (right softkey).
Page 83: Prepending A Phone Number From Call History
Prepending a Phone Number From Call History If you need to make a call from Call History and you happen to be outside your local area code, you can add the appropriate prefix by prepending the number. To prepend a phone number from Call History: Select a Call History entry and press Options (right softkey).
Page 84: Using Contacts
Using Contacts In This Section Adding a New Contacts Entry Finding Contacts Entries Adding a Phone Number to a Contacts Entry Assigning Speed Dial Numbers Editing a Contacts Entry Selecting a Ringer Type or a Picture for an Entry Dialing Sprint PCS Services Now that you know the basics that make it easier to stay in touch with people and information, you’re ready to explore your phone’s more advanced features.
Page 85: Adding A New Contacts Entry
Adding a New Contacts Entry Your phone can store up to 100 Contacts entries with five phone numbers per entry. That way, you can use one entry to contain someone’s mobile, home, and work phone numbers. Note: Your phone can store 100 Contacts entries if each entry has five phone numbers.
Page 86: Finding Contacts Entries
Finding Contacts Entries There are several ways to display your Contacts entries: by name, by speed dial number, by group, and by voice dial tags. Follow the steps outlined in the sections below to display entries from the Contacts menu. Finding Names To find Contacts entries by name: Press...
Page 87 To dial the entry’s default phone number, press – or – To edit the entry details, press Options (right softkey), select Edit, and press Finding Email Addresses To find phone numbers you have stored with email addresses: Press > Contacts > Find Name and scroll to an entry. Press Options (right softkey), select Filter by, and press Select Email and press...
Page 88 To display the entry details, press . To display additional Contacts information, press the navigation key left or right. – or – To dial the entry’s default phone number, press – or – To send a message to the entry, press Options (right softkey), select Send Message, and press Section 2F: Using Contacts...
Page 89: Adding A Phone Number To A Contacts Entry
Adding a Phone Number to a Contacts Entry To add a phone number to an entry: Display a Contacts entry. (See “Finding Contacts Entries” on page 72.) Press Options (right softkey). Highlight Edit and press displayed.) Scroll to an empty Number using your navigation key. Speed dial numbers are displayed in numeric order.
Page 90: Editing A Contacts Entry
Select an available speed dial location and press Assign (left softkey). To assign a speed dial number to an existing phone number: Display a Contacts entry. (See “Finding Contacts Entries” on page 72.) Press Options (right softkey). Highlight Edit and press displayed.) Highlight Speed Dial below the phone number for which you wish to assign a speed dial number, and press...
Page 91: Selecting A Ringer Type Or A Picture For An Entry
Selecting a Ringer Type or a Picture for an Entry You can assign a ringer type to a Contacts entry so you can identify the caller by the ringer type. (See “Ringer Types” on page 38.) You can also specifiy a picture that will appear when you receive calls from a Contacts entry.
Page 92: Dialing Sprint Pcs Services
Dialing Sprint PCS Services Your Contacts list is preprogrammed with contact numbers for various Sprint PCS Services. To dial a service from your Contacts: Press Select Customer Solutions, Dir. Assistance, Account Info., or Sprint Operator, or Voice Command. To dial a service from standby mode using your keypad: Dial the appropriate service number: Customer Solutions –...
Page 93: Using The Phone's Calendar And Tools
Using the Phone’s Calendar and Tools In This Section Using Your Phone’s Calendar Using Your Phone’s Tools Your phone is equipped with several personal information management features that help you manage your busy lifestyle. This section shows you how to use these features to turn your phone into a time management planner that helps you keep up with your contacts, schedules, and commitments.
Page 94: Using Your Phone's Calendar
Using Your Phone’s Calendar Adding an Event to the Calendar Your Calendar helps organize your time and reminds you of important events. To add an event: Press Using your navigation key, highlight the day to which you would like to add an event. Tip: To quickly go to a date, press Options (right softkey) and select Go To Date .
Page 95: Event Alerts
Scroll to a ringtone and press Tip: To change your default event ringtone, from the standby screen press and select a ringer. Press Save (left softkey) to save the event. Event Alerts There are several ways your phone alerts you to scheduled events: By playing the assigned ringer type.
Page 96: Changing To Weekly View
To display the details of an event listed in the schedule, highlight it and press Changing to Weekly View To go to the Weekly Calendar view: Press Press Options (right softkey). Select Weekly. Going to Today’s Date To go to the Calendar menu for today’s date: Press Press Options (right softkey).
Page 97: Erasing All Events
Erasing Old Events To delete events scheduled before a specific time and date: Press > Calendar > Options > Erase Old. Select the option to erase events older than Older than 1 day, Older than 1 Week, Older than 1 Month, or Older than 1 Year.
Page 98: Using Your Phone's Tools
Using Your Phone’s Tools In addition to helping you be more efficient and organized, your phone offers useful and entertaining tools. Using the Alarm Clock Your phone comes with a built-in alarm clock with multiple alarm capabilities. To use the alarm clock: Press Select Alarm 1, Alarm 2, Alarm 3, Alarm 4, or Alarm 5 and press...
Page 99: Using The Calculator
Select a ringtone for the alarm by highlighting the alarm field and pressing Scroll to a ringtone and press Note: An alarm alerts the user by vibrating, playing the alarm ringtone, or remains silent consistent with the ringer selected by the user. For example, if the mobile device is set to Vibrate Only , the alarm will cause the phone to vibrate.
Page 100: World Clock
World Clock To view the time in over 50 different locations: Press Press Cities (left softkey) to select a city. – or – Press the navigation key left or right to scroll through different time zones. Section 2G: Using the Phone’s Calendar and Tools >...
Page 101: Using Your Phone's Voice Services
Se c ti on 2H Using Your Phone’s Voice Services In This Section Managing Voice Records Your phone’s Voice Services let you record memos right on your phone. This section includes easy-to-follow instructions on using voice-activated dialing and managing voice memos. Section 2H: Using Your Phone’s Voice Services...
Page 102: Managing Voice Records
Managing Voice Records You can use your phone’s Voice Services to record brief records to remind you of important events, phone numbers, or grocery list items. Recording Voice Records To create a new Voice Record: Press Press Record (left softkey) and begin recording after the prompt.
Page 103 Playing or Deleting Voice Records To play the voice memos you have recorded: Press > Voice Records. Press Options (right softkey), select Voice Records List, and press Use the navigation key to scroll to a recording. Press Listen (left softkey) to play the Voice Record. —or—...
Page 104: Section 3: Sprint Pcs Service Features
Sec ti on 3 Sprint PCS Service Features...
Page 105: Sprint Pcs Service Features: The Basics
Sprint PCS Service Features: The Basics In This Section Using Voicemail Using SMS Text Messaging Using Caller ID Responding to Call Waiting Making a Three-Way Call Using Call Forwarding Now that you’ve mastered your phone’s fundamentals, it’s time to explore the calling features that enhance your Sprint PCS Service.
Page 106: Using Voicemail
Using Voicemail Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Sprint PCS Voicemail and personal greeting as soon as your phone is activated.
Page 107: Retrieving Your Voicemail Messages
Retrieving Your Voicemail Messages You can review your messages directly from your wireless phone or from any other touch-tone phone. To dial from your phone, you can either speed dial your voicemail or use the menu keys. Using One-Touch Message Access Press and hold box.) Using the Menu Keys on Your Phone to Access Your Messages...
Page 108: Voicemail Options
Voicemail Button Guide Here’s a quick guide to your keypad functions while listening to voicemail messages. For further details and menu options, see “Voicemail Menu Key” on page 97. Date/Time Replay Erase Cancel Voicemail Options Your phone offers several options for organizing and accessing your voicemail.
Page 109 Setting Up Group Distribution Lists Create up to 20 separate group lists, each with up to 20 customers. Press and hold voicemail box contains any new or saved messages, press to access the main voicemail menu.) Press to change your Personal Options, following the system prompts.
Page 110 Voicemail-to-Voicemail Message Reply Reply to a voice message received from any other Sprint PCS Voicemail user. After listening to a voice message, press Follow the voice prompts to record and send your reply. Voicemail-to-Voicemail Message Forwarding Forward a voice message, except those marked “Private,” to other Sprint PCS Voicemail users.
Page 111: Clearing The Message Icon
Extended Absence Greeting When your phone is turned off or you are off the Nationwide Sprint PCS Network for an extended period, this greeting can be played instead of your normal personal greeting. From the main voicemail menu, press Options. Press for greetings.
Page 112 Save Options Send a Message Personal Options Notification Options Administrative Options Greetings Expert Mode (On/Off) Place a Call Disconnect Section 3A: Sprint PCS Service Features: The Basics Phone Notification Numeric Paging to a Sprint PCS Phone Return to Personal Options Menu Skip passcode Autoplay Message Date &...
Page 113: Using Sms Text Messaging
Using SMS Text Messaging With SMS Text Messaging, you can use other people’s wireless phone numbers to send instant text messages from your phone to their messaging-ready phones – and they can send messages to you. When you receive a new message, it will automatically be displayed on your phone’s screen.
Page 114: Accessing Sms Text Messages
Review your message and press Send (left softkey). (You may also scroll down to enter a message callback number and/or change the message priority to Urgent.) Accessing SMS Text Messages To read an SMS Text message: When you receive a text message, it will automatically appear on your phone’s main display screen.
Page 115: Using Preset Messages
Using Preset Messages Preset messages make sending text messages to your friends, family, and coworkers easier than ever. To add and/or edit preset messages: Press > Messaging > Text Messaging > Preset Messages. Select New Preset Msg and press – or – Scroll to a message to edit, press Options (right softkey), select Edit, and press Enter your new message or changes and press...
Page 116: Using Caller Id
Using Caller ID Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps. To block your phone number from being displayed for a specific outgoing call: * 6 7...
Page 117: Making A Three-Way Call
Making a Three-Way Call With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: Enter a number you wish to call and press Once you have established the connection, press Options (right softkey), select 3-Way Call, and press When you hear a dial tone, enter the second number...
Page 118: Using Call Forwarding
Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: * 7 2 Press Enter the area code and phone number to which your...
Page 119: Sprint Pcs Vision
Sprint PCS Vision® In This Section Sprint PCS Vision Applications Getting Started With Sprint PCS Vision Accessing Messaging Downloading Premium Services Content Exploring the Web Sprint PCS Vision FAQs Sprint PCS Vision® offers easy and amazing data services you will really use.
Page 120: Sprint Pcs Vision Applications
Sprint PCS Vision Applications Here is a brief list of the applications available through your phone. For more information, please see the Sprint PCS Vision User Guide online at Messaging phone. Games – Play exciting games with full-color graphics, sound, and vibration. Choose from over 250 games to play anytime.
Page 121: Getting Started With Sprint Pcs Vision
Getting Started With Sprint PCS Vision With your phone and Sprint PCS Service, you are ready to start enjoying the advantages of Sprint PCS Vision. This section will help you learn the basics of using your Sprint PCS Vision services, including managing your user name, launching a Vision connection, and navigating the Web with your phone.
Page 122: Launching A Sprint Pcs Vision Connection
On your phone. You can find your user name under the Phone Info option in your phone's Settings menu > Settings > Phone Info > My Phone # ). Launching a Sprint PCS Vision Connection To launch a Sprint PCS Vision connection: Press start and the Sprint PCS Vision home page will be displayed.)
Page 123: Net Guard
the browser is open, you are not currently in an active data session—that is, no data is being sent or received. As soon as you navigate to another page, the active session will start and you will see the “Connecting...” message. Net Guard When you first connect to the Web, the Net Guard will appear to confirm that you want to connect.
Page 124 Your Sprint PCS Vision connection is dormant (no data is being sent or received). Though not currently active, when dormant the phone can restart an active connection quickly; voice calls can be made and received. Your phone is not currently able to access Sprint PCS Vision service features.
Page 125: Navigating The Web
Navigating the Web Navigating through menus and Web sites during a Sprint PCS Vision session is easy once you've learned a few basics. Here are some tips for getting around: Softkeys During a Sprint PCS Vision session, the bottom line of your phone's display contains one or more softkeys.
Page 126 Selecting Once you've learned how to use softkeys and scroll, you can start navigating the Web. To select onscreen items: Use the navigation key to highlight the desired item, then press the desired softkey button (or press Tip: You’ll find that the left softkey is used primarily for selecting items.
Page 127: Accessing Messaging
Going Home To return to the Sprint PCS Vision home page from any other Web page: Press and hold – or – Press the right softkey and select Home. Sprint PCS Messaging Accessing Messaging You can send and receive emails and text messages and participate in Web-based chatrooms right from your phone.
Page 128: Accessing Additional Email Providers
Accessing Sprint PCS® Mail Sprint PCS Mail allows you to perform many of the typical email functions from your Sprint PCS Vision Phone that you can from your personal computer. You can manage your Sprint PCS Mail account from your Sprint PCS Vision Phone or from your personal computer at To access Sprint PCS Mail from your phone: Press...
Page 129 Note: The information required for sign in will vary depending on the email provider you are accessing. Follow the onscreen instructions to read, reply to, compose, send, and manage your email account. Accessing Sprint® Instant Messaging Sprint PCS Vision also provides you with access to popular instant messaging (IM) clients, including AOL®...
Page 130: Accessing Wireless Chatrooms
Accessing Wireless Chatrooms Sprint PCS Vision gives you the ability to join wireless chatrooms from your phone. To access a chatroom from the browser: From the Sprint PCS Vision home page, select Messaging > Chat & Dating. Select a chat provider, such as Jumbuck. Follow the onscreen instructions to begin chatting.
Page 131: Downloading Premium Services Content
Downloading Premium Services Content With Sprint PCS Vision and your new phone, you have access to a dynamic variety of Premium Service content, such as downloadable Games, Ringers, Screen Savers, and other applications. (Additional charges may apply.) The basic steps required to access and download Premium Service content are outlined below.
Page 132 Selecting an Item to Download You can search for available items to download in a number of ways: Featured displays a rotating selection of featured items. Categories allows you to narrow your search to a general category, such as Movie/TV Themes for Ringers or College Logos for Screen Savers.
Page 133 Select an option to continue: Select Use/Run/View to assign the downloaded item (or to start it, in the case of a game or application). Your Sprint PCS Vision session will end and you will be redirected to the appropriate phone menu screen.
Page 134 To download purchased content from My Content Manager: From the My Content Manager display (see above), highlight the category and the item you wish to download and press selected item will be displayed.) Scroll to highlight Download and press download automatically. When the New Download screen appears, the item has been successfully downloaded to your phone.) Select an option to continue:...
Page 135: Exploring The Web
Exploring the Web With Web access on your phone, you can browse full-color graphic versions of your favorite Web sites, making it easier than ever to stay informed while on the go. Follow sports scores and breaking news and weather and shop on your phone anywhere on the Nationwide Sprint PCS Network.
Page 136 Opening the Browser Menu The browser menu may be opened anytime you have an active Sprint PCS Vision session, from any page you are viewing. To open the browser menu: Press the right softkey. (The browser menu will be displayed in a drop-down list.) Options available under the browser menu include: Home.
Page 137 Preferences. Displays additional options: Edit Homepage URL. Allows you to select your browser’s home page. Revert to default homepage URL. Restores your browser’s original home page URL setting. Color. Allows you to choose your browser’s background, link, plain text, and visited link colors. Show Image.
Page 138 Accessing a Bookmark To access a bookmark: Press the right softkey to open the browser menu. Select View Bookmarks. Scroll to highlight the bookmark you’d like to access and press corresponding to the bookmark you wish to access). Deleting a Bookmark To delete a bookmark: Press the right softkey to open the browser menu.
Page 139 Going to a Specific Web site To go to a particular Web site by entering a URL (Web site address): Press the right softkey to open the browser menu. Select Go to URL. Use your keypad to enter the URL of the Web site you wish to go to and press Note: Not all Web sites are viewable on your phone.
Page 140: Sprint Pcs Vision Faqs
Sprint PCS Vision FAQs How will I know when my phone is ready for Sprint PCS Vision service? Your user name (for example, ) will be bsmith001@sprint.com displayed when you access > Settings > Phone Info > My Phone #. How do I sign in for the first time? You are automatically signed in to access Sprint PCS Vision services when you turn on your phone.
Page 141 When is my data connection dormant? If no data is received for 10 seconds, the connection goes dormant. When the connection is dormant, voice calls are allowed. (The connection may become active again quickly.) If no data is received for an extended period of time, the connection will terminate.
Page 142: Sprint Pcs® Voice Command
Sprint PCS® Voice Command In This Section Getting Started With Sprint PCS Voice Command Creating Your Own Address Book Making a Call With Sprint PCS Voice Command Accessing Information Using Sprint PCS Voice Command With Sprint PCS, reaching your friends, family, and co- workers has never been easier –...
Page 143: Getting Started With Sprint Pcs Voice Command
Getting Started With Sprint PCS Voice Command With Sprint PCS Voice Command: You can store all your contacts’ phone numbers, so you can simply say the name of the person you want to call. There’s no need to punch in a lot of numbers, memorize voicemail passwords, or try to dial while you’re driving.
Page 144: Creating Your Own Address Book
Creating Your Own Address Book You can program up to 500 names into your personal address book, with each name having up to five phone numbers. That’s 2,500 phone numbers, and with the advanced technology of Sprint PCS Voice Command, you can have instant access to all of them.
Page 145: Making A Call With Sprint Pcs Voice Command
Making a Call With Sprint PCS Voice Command To make a call with Sprint PCS Voice Command: Press After the “Ready” prompt, simply say, in a natural voice, “Call” and the name of the person or the number you’d like to call. (For example, you can say, “Call Jane Smith at work,”...
Page 146: Accessing Information Using Sprint Pcs Voice Command
Accessing Information Using Sprint PCS Voice Command To access information using Sprint PCS Voice Command: Press Say “Call the Web” and choose from a listing of information categories like news, weather, and sports. – or – Simply say “Call news room,” “Call the weather,” “Call Sports Central,”...
Page 147: Section 4: Safety And Warranty Information
Sec ti on 4 Safety and Warranty Information...
Page 148: Important Safety Information
Important Safety Information In This Section General Precautions Safety and General Information Hearing Aid Compatibility With Mobile Phones Battery Tips Specific Absorption Rate Data Information from the World Health Organization Product Registration Owner’s Record Phone Guide Proprietary Notice Export Law Assurances Wireless: The New Recyclable Smart Practices While Driving This phone guide contains important operational and safety...
Page 149: General Precautions
General Precautions There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. Hold the phone with the antenna raised, fully-extended, and over your shoulder. Try not to hold, bend, or twist the phone’s antenna. Don’t use the phone if the antenna is damaged. Speak directly into the mouthpiece.
Page 150: Safety And General Information
External Antenna Care If your mobile device has an external antenna, use only a Motorola- supplied or approved replacement antenna. Use of unauthorized antennas, modifications, or attachments could damage the mobile device and/or may result in your device not complying with local regulatory requirements in your country.
Page 151: Follow Instructions To Avoid Interference Problems
2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our website at www.motorola.com.
Page 152: Other Medical Devices
If your mobile device or battery has been submerged in water, punctured, or subjected to a severe fall, do not use it until you take it to a Motorola Authorized Service Center. Do not attempt to dry it with an external heat source, such as a microwave oven.
Page 153: Batteries And Chargers
Use only Motorola Original ™ batteries and chargers. Caution: To avoid risk of personal injury, do not dispose of your battery in a fire.
Page 154: Hearing Aid Compatibility With Mobile Phones
Hearing Aid Compatibility With Mobile Phones Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
Page 155: Battery Tips
Battery Tips Battery life depends on the network, signal strength, temperature, features, and accessories you use. Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non- Motorola batteries and/or chargers. New batteries or batteries stored for a long time may take more time to charge.
Page 156: Specific Absorption Rate Data
Specific Absorption Rate Data This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
Page 157: Information From The World Health Organization
Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product.
Page 158: Owner's Record
Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: C290 by Motorola Serial No.: Phone Guide Proprietary Notice...
Page 159: Smart Practices While Driving
Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
Page 160 moving, dial only a few numbers, check the road and your mirrors, then continue. Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road.
Page 161: Manufacturer's Warranty
Manufacturer’s Warranty In This Section Motorola Limited Warranty for the United States and Canada Service and Repairs Your phone has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section.
Page 162: Motorola Limited Warranty
Motorola Limited Warranty for the United States and Canada What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios)
Page 163 Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated;...
Page 164: Who Is Covered
This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
Page 165: What Other Limitations Are There
You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem;...
Page 166: Service And Repairs
Service and Repairs www.motorola.com/consumer/support Go to , where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5580 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
Page 167: Index
Index Numerics 3-Way Calling 103 Airplane Mode 46 Alarm Clock 84 Answering Calls 24 Auto-Answer Mode 49 Backlight 41 Battery 19–21 Capacity 19 Charging 20 Installing 20 Bookmarks Accessing 124 Creating 123 Deleting 124 Browser Menu 121 Calculator 85 Calendar 80–83 Call Answer Mode 49 Call Forwarding 104 Call Guard 64...
Page 168 Making Calls 24 Menu iii Menu Style 42 Messaging Displaying Pop-up Messages 44 Setting Alerts 44 My Content Erasing 57 My Content Manager 119 Net Guard 109 Phone (Illus.) 11 Phone Number Displaying 23 With Pauses 28 Phone Settings 37–50 Auto-Answer Mode 49 Call Answer Mode 49 Display Settings 41–42...
Page 169 Three-Way Calling 103 TTY Use 47–48 Turning Your Phone On and Off 18 Unlocking Your Phone 53 Voice Memos 88 Voice Services 87–89 Voicemail Menu Key 97 Options 94 Retrieving 93 Setting Up 4, 92 Volume 39 Web 121–125 Word English Text Input 33 World Clock 86 Index...

Motorola C290 User Manual

Welcome to Sprint

Introduction

Your Phone's Menu

Section 1: Getting Started

Setting up Service

Section 2: Your Phone

Your Phone: the Basics

Controlling Your Phone's Settings

2C. Setting Your Phone's Security

Controlling Your Roaming Experience

Managing Call History

Using Contacts

Using the Phone's Calendar and Tools

Section 3: Sprint PCS Service Features

Sprint PCS Service Features: the Basics

Sprint PCS Vision

Sprint PCS® Voice Command

Section 4: Safety and Warranty Information

Important Safety Information

Manufacturer's Warranty

Index

Quick Links

Related Manuals for Motorola C290

Summary of Contents for Motorola C290

Table of Contents