Motorola iDEN i325pro User Manual

Digital multi-service data-capable phone
Table of Contents

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Motorola
iDEN
Digital Multi-service Data-capable Phone
i 325 Phone User's Guide
@NNTN5837A@
NNTN5837A

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Table of Contents
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Summary of Contents for Motorola iDEN i325pro

  • Page 1 Motorola iDEN Digital Multi-service Data-capable Phone i 325 Phone User’s Guide @NNTN5837A@ NNTN5837A...
  • Page 3 2000 series. For more information on SIM card compatibility, go to www.motorola.com/iden/support. Defects or damage to your Motorola phone that result from the use of non-Motorola branded or certified Accessories, including but not limited to replacement housings and or other peripheral accessories, are excluded from warranty coverage.
  • Page 5: Table Of Contents

    Contents Getting Started... 1 Removing the Battery Door ...2 Locating Your SIM Card ...3 Activating Service...6 Antenna ...6 Maintaining Durability ...6 Powering On and Off...6 Enabling Over-the-Air Security...7 Finding Your Phone Number...8 Phone Basics ...9 SIM Card Security ...12 Locking the Keypad...15 Accessories ...16 For More Information...16 Making Calls...
  • Page 6 Editing Entries ...36 Deleting Entries ...36 Checking Capacity ...37 Creating Pauses and Waits...37 International Numbers ...37 Accessing Contacts with GSM Phones ...38 Call Forwarding... 39 Forwarding All Calls ...39 Turning Off Call Forwarding ...40 Forwarding Missed Calls ...40 Viewing Call Forwarding Settings...41 Additional Calling Options...
  • Page 7 Voice Mail Messages ... 60 Receiving a Message ...60 Accessing Voice Mail from the Message Center ...60 Sending Unanswered Calls to Voice Mail ...60 MOSMS Messages ... 61 Setting Up...61 Receiving a Message ...61 Reading from the Message Center ...62 Creating and Sending Messages ...62 Managing Memory...66 Advanced Features...
  • Page 8 Customizing Your Phone ... 90 Setting the Volume ...90 Setting Your Phone to Not Ring ...90 Seeing the Display Better...91 Using Settings ...91 Profiles ... 95 Viewing Profiles...95 Switching Profiles ...95 Surveillance Profile...96 How Changing Settings Affects Profiles...96 Temporary Profiles ...97 Creating Profiles...97 Editing Profiles ...98 Deleting Profiles ...98...
  • Page 9 MOTOROLA LIMITED WARRANTY ... 116 Limited Warranty Motorola Communication Products (International) ... 120 Patent and Trademark Information ... 124 Index ... 125 Driving Safety Tips ... 130...
  • Page 10 DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: i 325 Model Number: H68XAH6RR1AN Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a),...
  • Page 11: Getting Started

    Getting Started volume controls Push-To-Talk (PTT) button speaker (in back) Emergency Group call button; speaker on/off audio jack microphone accessory connector Power button. Navigation key — press the arrows to scroll through menus and lists. Menu key — accesses context-sensitive menus.
  • Page 12: Removing The Battery Door

    Getting Started To start using your i 325 phone: • Make sure your SIM card is in place. • Charge the battery. • Activate your service. • Enable security. Removing the Battery Door 1 Make sure the phone is powered off. See “Powering On and Off”...
  • Page 13: Locating Your Sim Card

    Locating Your SIM Card Your SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM card holder in the back of your phone, underneath the battery. SIM card If your SIM card is not in the SIM card holder, it may be in the box your phone came in, attached to a piece of plastic about the size of a credit card.
  • Page 14: Charging The Battery

    Getting Started 4 If you want to ensure the battery door does not accidentally come off, rotate the circular piece in the center of the release button to lock it. Charging the Battery Your phone comes with a standard travel charger. 1 Plug the charger into an electrical outlet.
  • Page 15: Charging Times

    Mid-Rate 4 hours Battery Use and Maintenance 6 hours • The Motorola iDEN Approved Lithium Ion chargers provide optimum performance. Other chargers may not fully charge the iDEN Lithium 7.5 hours Ion battery or may yield a reduced number of lifetime charge cycles.
  • Page 16: Activating Service

    Getting Started Activating Service The first time you power on your phone, you must be in your local calling area. This activates your service. Antenna Attach the phone antenna before using your phone. The antenna must be screwed in completely for proper operation and water resistance.
  • Page 17: Enabling Over-The-Air Security

    If the Enter SIM PIN Code screen appears, enter your SIM PIN. See “Entering the PIN” on page 12 . Press A under Ok. When you receive your phone, the SIM PIN is 0000. Change your PIN to prevent fraudulent use of the SIM card (see “Changing the PIN”...
  • Page 18: Finding Your Phone Number

    Getting Started To accept programming: 1 When you receive a Net alert saying New Browser Message - Receive Programming Info, press A under Goto. 2 You are prompted to accept changes to your lists. Press A under Ok. 3 If you are prompted again to accept changes to your lists, press A under Ok.
  • Page 19: Phone Basics

    Phone Basics Any time your phone is powered on, the display provides you with information and options. The screen shown above is the idle screen. The text that appears on your idle screen depends on your service provider. The idle screen appears when your phone is on, but not engaged in any activity.
  • Page 20: Menu Key

    Getting Started Menu Key Many features provide context-sensitive menus that let you access related features and actions. The S icon appears any time a context-sensitive menu is available. Press m to access the menu. Main Menu All your phone’s features can be accessed through the main menu.
  • Page 21: Status Icons

    Voice Recog Used with voice-activated dialing and shortcuts. See page 20 and page 100. MOTOtalk/MT Launch/Exit MOTOtalk Options Access MOTOtalk Setup and Help. See page 22. Status Icons Status icons appear in the two rows at the top of the display. Some appear at all times. Others appear only when your phone is engaged in certain activities or when you have activated certain features.
  • Page 22: Sim Card Security

    Getting Started Internet — You are ready to browse the internet. Packet Data — You are ready to transfer packet data or are transferring packet data. See “Using Your Phone as a Modem” on page 47. Roaming — You are using your phone outside your carrier's network.
  • Page 23: Unblocking The Pin

    6 At the Re-enter New SIM PIN Code screen, re-enter the new SIM PIN to confirm. 7 Press A under Ok. Turning the PIN Requirement On and When the SIM PIN requirement is on, you are prompted to enter your PIN each time you turn on your phone.
  • Page 24 Getting Started Inserting and Removing Your SIM Card Important: Do not touch the gold-colored areas of your SIM card. Switching SIM Cards Moving your SIM card from one phone to another moves all your Contacts information, but erases other information. If you remove your SIM card and use it with another phone, or use another SIM card with your phone, the following information is erased:...
  • Page 25: Locking The Keypad

    Removing Your SIM Card Important: To avoid loss or damage, do not remove your SIM card from your phone unless absolutely necessary. 1 With your phone powered off, remove the battery door and battery. 2 While holding the tab down, slide your SIM card out of the SIM card holder.
  • Page 26: Accessories

    Getting Started Accessories To order accessories, log on to our Web site at www.motorola.com/store/iden or contact your Motorola Authorized Retailer. For More Information If you have questions about your i 325 phone, contact your sales representative or your service provider.
  • Page 27: Making Calls

    Making Calls Your i 325 phone makes two types of calls: digital cellular phone calls and Private calls. With Private calls, you use your phone as a long-range, digital walkie-talkie. Phone Calls 1 Enter the number you want to call. 2 Press s to place the call.
  • Page 28: Call Icons

    Making Calls 2 Press and hold the PTT button on the side of your phone. Begin talking after your phone emits a chirping sound. 3 Release the PTT button to listen. Call Icons When you make a call, call icons appear in the text area of the phone’s display.
  • Page 29: From Contacts

    To select a number from the recent calls list as the number you want to call: 1 From the idle screen, scroll down. -or- From the main menu, select Recent Calls. 2 Scroll to the name or number you want to call. From Contacts If you have numbers stored in Contacts, you can use these numbers to make calls.
  • Page 30: Using Speakerphone

    Making Calls Using a Voice Name Note: This is an optional feature. Contact your service provider about its availability for purchase. If you have created a voice name in Contacts for the number you want to call, you can say the voice name into your phone to enter the number.
  • Page 31: Using Mute

    To turn speakerphone on or off: Press under A under Spkr. -or- Press t. Using Mute Muting calls lets you listen to incoming sound without transmitting sound. Mute is available whenever you are on an active call. To turn mute on: Press A under Mute.
  • Page 32: Mototalk

    MOTOtalk MOTOtalk allows direct two-way phone-to-phone communications between two or more phones equipped for MOTOtalk. You can make and receive MOTOtalk calls even when network service is not available. You can talk to anyone on your code and channel within your range. Note: Range will vary based on terrain, man-made structures and atmospheric conditions.
  • Page 33: Channels And Codes

    Exiting MOTOtalk To set your phone to network mode when MOTOtalk is active: 1 From the MOTOtalk idle screen, press m. 2 Scroll to MT Options and press A under Select. 3 Select Exit MOTOtalk. Switching to Network Please Wait displays. After a few seconds, the network idle screen appears.
  • Page 34 MOTOtalk Making and Receiving Code Calls in MOTOtalk To make a code call in MOTOtalk: 1 Press and hold the PTT button. MT Transmit appears on the first line of display. Begin speaking after your phone emits the MOTOtalk tone. 2 Release the PTT button to listen.
  • Page 35: Private Mototalk Calls

    Private MOTOtalk Calls You can have a private conversation with another person using MOTOtalk. When on a private MOTOtalk call, no other parties can hear your conversation. In order to make a private MOTOtalk Call, you must use the valid 10-digit Personal Telephone Number (PTN) of the person you are calling.
  • Page 36: Emergency Calls Using Mototalk

    MOTOtalk Ending a Private MOTOtalk Call A private MOTOtalk call will end if there is no communication for 6 seconds. Note: A private MOTOtalk call may be interrupted during the 6 second idle time by another code call or private call. The display will return to the MOTOtalk idle screen.
  • Page 37 To turn off Direct Launch: 1 From the Setup screen, scroll to Direct Launch and press A under Change. 2 Select Off. Your phone now displays MT Options when you select MOTOtalk from the main menu. Using State Tone To set your phone to notify you with a tone that you are in MOTOtalk: 1 From the Setup screen, scroll to State Tone and press A under Change.
  • Page 38: Call Alerts

    Call Alerts Sending a call alert lets the recipient know you want to talk to him or her on a Private call. When you send a call alert, the recipient’s phone emits a series of beeps, or vibrates, and displays your name or Private ID.
  • Page 39 Viewing Date and Time To view the date and time a call alert was received: 1 From the main menu, select Call Alert. 2 Scroll to the call alert you want information on. 3 Press m. 4 Select View. Responding to Call Alerts in the Queue After you queue a call alert, you can respond to it by making a Private call to the sender or sending a...
  • Page 40: Recent Calls

    Recent Calls The recent calls list stores the numbers of the 20 most recent calls you have made and received. To view the recent calls list: 1 From the idle screen, press the down arrow on the navigation key. -or- From the main menu, select Recent Calls.
  • Page 41: Deleting Recent Calls

    3 To store the number as a new entry, select [New Contact]. -or- To store the number to an existing entry, select the entry. 4 With the Contacts type field highlighted, scroll left or right to display the Contacts type you want to assign to the number.
  • Page 42: Contacts

    Contacts Contacts stores up to 600 numbers or addresses. Each Contacts entry can store several numbers or addresses. Information stored in Contacts is saved on your SIM card. A Contacts entry contains: • A name — A name is required if you are storing more than one number or address to the entry;...
  • Page 43: Viewing Contacts

    Note: You can store numbers up to 64 digits long, but every 20 digits must be separated by a pause or wait. See “Creating Pauses and Waits” on page 37. • A Speed Dial number — When you store a phone number, it is assigned a Speed Dial number.
  • Page 44: Creating Entries

    Contacts Showing Only Private IDs and Groups To set Contacts to show only entries that contain Private IDs and entries for Talkgroups and Hubs: 1 From the Contacts list, press m. 2 Select Filter. 3 With Prvt/Grp/Hub highlighted, press A under Select.
  • Page 45 Scroll to the Contacts type you want to assign. Press A under Select. 5 To store a number or address: With the # field highlighted (or ID for an email address, or IP for an IP address), press A under Change. Enter the number or address.
  • Page 46: Storing Numbers Faster

    Contacts Storing Numbers Faster To store numbers to Contacts from the recent calls list, see “Storing Recent Calls to Contacts” on page To store numbers to Contacts from Memo, see “Memo” on page 50. To store numbers to Contacts from the idle screen: 1 Use the keypad to enter the number you want to store.
  • Page 47: Checking Capacity

    4 Scroll to Delete Number. 5 Press A under Select. 6 Press A under Yes to confirm. Note: If an entry contains only one number or address, deleting the number or address deletes the entry. Checking Capacity To see how many numbers are stored in Contacts: 1 From the Contacts list, press m.
  • Page 48: Accessing Contacts With Gsm Phones

    If you plan to use the information stored in Contacts with an i 2000, i 2000 plus , or any other GSM phone, download iDEN Phonebook Manager. Go to idenphones.motorola.com/iden/support for more information. You can use iDEN Phonebook Manager to make the Contacts information saved to your i 325 phone’s SIM card accessible in this type of phone.
  • Page 49: Call Forwarding

    Call Forwarding Call forwarding sends calls to the phone numbers you specify. You can forward all calls to one number or forward missed calls to different numbers depending on the reason you missed the call. You can forward phone lines 1 and 2 independently.
  • Page 50: Turning Off Call Forwarding

    Call Forwarding Turning Off Call Forwarding If you don’t want all your calls forwarded, turn the feature off: 1 From the main menu, select Call Forward. 2 Press A under Change. 3 Select All Calls. 4 Scroll to To. 5 Press A under Change. 6 Scroll to Off.
  • Page 51: Viewing Call Forwarding Settings

    Viewing Call Forwarding Settings 9 Repeat step 4 through step 8 for If No Answer and If Unreachable. When you are finished, press A under Back. Viewing Call Forwarding Settings 1 From the main menu, select Call Forward. 2 Press A under Change. 3 Select All Calls.
  • Page 52: Additional Calling Options

    Additional Calling Options Call Waiting Call Waiting lets you receive a second call while on an active call. Call Waiting is always available, unless you turn it off for a specific call. If you are on a call and receive a second call, your phone emits a tone and displays a message saying you are receiving a second call.
  • Page 53: Call Hold

    To turn off Call Waiting for the next call you make or receive: 1 From the main menu, select Settings > Phone Calls > Call Waiting. 2 Press A under Change. 3 Scroll to Off. 4 Press A under Select. Call Waiting is turned back on when you end the call.
  • Page 54: Creating Pauses And Waits While Dialing

    Additional Calling Options Creating Pauses and Waits While Dialing You can enter a pause or wait while dialing a number. For more information on pauses and waits, see “Creating Pauses and Waits” on page To create a pause while dialing a phone number: 1 From the keypad, enter the digits you want to occur before the pause.
  • Page 55: Group Calls

    To set your phone to call a Private ID you choose: 1 From the main menu, select Settings > 2-Way Radio > One Touch PTT > Assigned Number. 2 To enter the Private ID you want your phone to call every time you press the PTT button: Enter the number using your keypad.
  • Page 56: Call Timers

    Additional Calling Options Making Group Calls 1 Press #. Then enter the Talkgroup number using the keypad. -or- Choose the Talkgroup name from Contacts or recent calls list. 2 Proceed as if making a Private call. Receiving Group Calls To answer a group call: Proceed as if answering a Private call.
  • Page 57: Using Your Phone As A Modem

    3 To view a feature without resetting: Press A under Done when you are finished viewing. -or- To reset a feature: Press A under Reset. Press A under Yes to confirm. Note: The values displayed by Call Timers should not be used for billing. Call timers are estimates only.
  • Page 58: Making Tty Calls

    Additional Calling Options Making TTY Calls Note: This feature may not be offered by your service provider. To use your phone to make phone calls using a teletypewriter (TTY) device: 1 Connect one end of a 2.5mm cable into the audio jack on your phone.
  • Page 59 To change mode during a call using your phone: 1 Press m. 2 Select In Call Setup > TTY > Type. 3 Select the mode you want. To change mode during a call using your TTY device, issue one of the following commands: •...
  • Page 60: Memo

    Memo Memo lets you store a number, make a call to that number, and save it to Contacts. To create a memo: 1 From the main menu, select Memo. 2 Enter the number using your keypad. 3 Press A under Store. To view the memo later: 1 From the main menu, select Memo.
  • Page 61: Ring Tones

    Ring Tones To set the ring tone your phone makes when you receive phone calls, message notifications, or call alerts: 1 From the main menu, select Ring Tones. 2 Make sure VibeAll or is SilentAll set to Off. 3 Scroll through the list of ring tones and select the one you want to assign.
  • Page 62: Ring And Vibrate

    Ring Tones Never Ring 1 From the main menu, select Ring Tones > SilentAll. 2 Scroll left or right to set SilentAll to On. Always Vibrate Instead of Ringing If your phone includes a vibrate feature: 1 From the main menu, select Ring Tones > VibeAll.
  • Page 63: Assigning Ring Tones To Contacts

    If you want to use other ring tones, you can download them into your phone for a fee. Go to www.motorola.com/idenupdate for a selection of custom ring tones and downloading instructions. Note: Ring tones may be downloaded only once.
  • Page 64: Deleting Custom Ring Tones

    Ring Tones Note: Ring tones are stored in your phone using the same memory space used to store voice records. Deleting voice records frees memory space for ring tones. Deleting Custom Ring Tones To delete a custom ring tone: 1 From the main menu, select Ring Tones. 2 Make sure VibeAll or SilentAll is set to Off.
  • Page 65: Entering Text

    Entering Text You can enter text into your phone using the traditional method of pressing a key several times for each character, or by pressing a key once for each letter while words likely to be the one you want are chosen from a database. You can also enter symbols and numbers into a text field.
  • Page 66: Special Function Keys

    Entering Text 2 Type a word by pressing one key for each letter. For example, to type “test” press 8 3 7 The displayed word may change as you type it. Do not try to correct the word as you go. Type to the end of the word before editing.
  • Page 67: Using Numeric Mode

    These icons appear in the top row of your display: Shift is on. Caps lock is on. When neither of these icons appear, letters typed are lowercase. Note: Your phone automatically makes the first letter of a sentence uppercase. Punctuation Press 1 or 0 to insert punctuation.
  • Page 68: Messages

    Messages You can receive the following types of messages on your phone: • Voice mail messages • Short Message Service (SMS) text messages • Depending on your service provider, you may have the option to receive fax mail and Net alerts.
  • Page 69: Message Center

    Message Center Message Center The message center manages your messages. All your messages are stored in the message center. The message center shows how many messages you have of each type. To access your messages through the message center: 1 From the main menu, select Messages. 2 Scroll to the type of message you want to access.
  • Page 70: Voice Mail Messages

    Voice Mail Messages Note: To receive voice mail messages, you must first set up a voice mail account with your service provider. Receiving a Message When you receive a voice mail message, New Voice Mail Message appears on the display. To call your service provider’s voice mail system and listen to the message: Press A under Call.
  • Page 71: Mosms Messages

    MOSMS Messages Note: This feature may not be offered by your service provider. If your service provider offers MOSMS, your phone sends SMS messages using MOSMS and receives SMS messages from other phones that are using MOSMS. Setting Up Before you begin using MOSMS, you may need to set up your signature, service center number, and expiration information: 1 From the main menu, select Messages.
  • Page 72: Reading From The Message Center

    MOSMS Messages To delete the message, scroll to the end of the message and press A under Delete. To dismiss the message notification: Press A under Exit. This icon w appears on the display, reminding you that you have a new message.
  • Page 73 under Select. For more information on quick notes, see “Using Quick Notes” on page 64. If you want to add your signature: Press m. Select Add Signature. When you are finished, press A under Ok. 5 If you want to send the message, press A under Yes.
  • Page 74: Using The Outbox

    MOSMS Messages 3 Select Compose SMS. The message is automatically addressed to the phone number you chose. 4 Follow step 4 through step 8 of “Creating and Sending Messages” on page 62. Using Quick Notes Quick notes are short, pre-written text messages that you can create, edit, and send.
  • Page 75: Resending Messages

    These icons appear next to messages in the outbox: Sent and confirmed. Send attempted. Forwarded. Received by addressee. Not received by addressee. Send failed. Re-sent. Locked. Resending Messages To resend a message: 1 From the main menu, select Messages > Text Outbox.
  • Page 76: Managing Memory

    MOSMS Messages Scroll to Unlock to unlock the message. 5 Press A under Select. Managing Memory Your text inbox, outbox, and drafts folder have a set amount of memory available for storing messages. The text inbox holds 20 messages. If the text inbox is full, you cannot receive messages until you delete some.
  • Page 77: Advanced Features

    Advanced Features Note: These features may not be offered by your service provider. Group Calls, Talkgroups, and Hubs A group call is similar to a Private call, but is made to all members of a Talkgroup at once. A Talkgroup is a predetermined group of your service provider’s customers.
  • Page 78: Making Group Calls

    Advanced Features 2 Assign the Hub Contacts type to the entry. 3 Assign the Talkgroup number as the number of the Hub. This creates a Hub with the same number as the Talkgroup it contains. You cannot add any more Talkgroups to this Hub.
  • Page 79: Emergency Group Calls

    Setting Talkgroup Scan To set your phone to receive group calls from all the Talkgroups in a Hub: 1 From the main menu, select Settings > 2-Way Radio > Scan. 2 Press A under Change. 3 Scroll to On. 4 Press A under Select. To set your phone to receive group calls only from the primary Talkgroup in a Hub: Scroll to Off in step 3.
  • Page 80: Isolated Operation

    Advanced Features To make an Emergency Group call: 1 Press and hold T for 3 seconds to start the Emergency Group call. 2 Press and hold the PTT button on the side of your phone to talk. Begin talking after your phone emits a chirping sound.
  • Page 81: Call Alert Status Messages

    Call Alert Status Messages You can send call alerts that include text messages up to 10 characters long. These messages are stored on your SIM card when your receive your phone. There are 10 you can choose from. If the phone you send the call alert to has this capability, the text message appears on that phone when the call alert is received.
  • Page 82: Java Applications

    Java Applications Your phone arrives with Java applications loaded and ready to install. You can download and install more Java applications. Note: Using Java applications may cause your phone to use up more battery power than other uses of your phone. Installing Applications 1 From the main menu, select Java Apps.
  • Page 83: Resuming Applications

    A under EndNow. Downloading Applications If you want to run more Java applications, you can download them into your phone. Go to www.motorola.com/idenupdate for a selection of Java applications and downloading instructions. Deleting Applications To delete an application: 1 From the main menu, select Java Apps.
  • Page 84: Managing Memory

    Java Applications 6 When your phone has finished deleting the application, press A under Done. To delete all Java applications: 1 From the main menu, select Java Apps. 2 Scroll to Java System. 3 Press m. 4 Select Delete All. 5 Press A under Yes to confirm.
  • Page 85: Java Applications And Gps Enabled

    2 Scroll to view the list of Java applications. Any application that has a shortcut on the main menu has a checkmark next to it. 3 Scroll to the application you want to remove the shortcut for. 4 Press A under Remve. 5 Press A under Done.
  • Page 86 Java Applications When a Java application requests access to the location of your phone, a screen appears informing you. To deny this request: 1 Press A under Deny. The application does not access the location of your phone. 2 Select the denying option you want: •...
  • Page 87 • Always — The application always has permission to access the location of your phone, without notifying you. • Ask — When the application requests access to the location of your phone, you are prompted to grant or deny permission (see “Granting or Denying Permission”...
  • Page 88: Gps Enabled

    GPS Enabled Your phone’s GPS Enabled feature uses information from Global Positioning System (GPS) satellites orbiting the Earth to determine the approximate geographical location of your phone, expressed as latitude and longitude. The availability and accuracy of this location information (and the amount of time that it takes to calculate it) will vary depending on the environment in which you are using the GPS feature.
  • Page 89: Making An Emergency Call

    Walking or driving very slowly may also substantially reduce GPS performance. Even where location information can be calculated in such situations, it may take much longer to do so, and your location estimate may not be as accurate. Therefore, in any 911 call, always report the location to the emergency response center if you can and if you cannot, remain on your phone for as long as the...
  • Page 90: Viewing Your Approximate Location

    GPS Enabled there is reduced access to satellite signals. When your approximate location is determined, it is made available to the appropriate emergency response center. In some cases, your local 911 emergency response center may not be equipped to receive GPS location information. For this reason, and because the GPS location information reported is only approximate or may not be available in your location (see “IMPORTANT:...
  • Page 91: Enhancing Gps Performance

    • The number of satellites used to calculate the location. In general, more satellites make for better accuracy. To calculate your location again: Press A under Rfrsh. It may take your phone several minutes to complete the process of determining your location. During this time, a message usually appears on your phone’s display saying your phone is scanning for satellites.
  • Page 92 GPS Enabled To improve accuracy and increase your chances of a successful calculation, do the following while your phone is determining your approximate location: • Stay in the open. The GPS feature works best where there is nothing between your phone and a large amount of open sky.
  • Page 93: Updating Satellite Almanac Data

    • Stay in network coverage. Depending on who your service provider is, the network will provide your phone with information that helps determine your location more quickly and accurately. Updating Satellite Almanac Data Another way to keep the GPS feature of your phone working well is to keep your satellite almanac data up to date.
  • Page 94: Using Gps With Map Software

    GPS Enabled To set your GPS privacy options: 1 From the main menu, select GPS > Privacy. 2 If your GPS PIN security feature is enabled, enter your GPS PIN. (See “Setting the GPS PIN Security Feature” for more information.) 3 Scroll to the privacy setting you want.
  • Page 95 location to the device running the map software, which displays your location on a map. Your phone provides an updated location every second and the map software displays your changing location on its map. See “Enhancing GPS Performance” on page 81 for more details on obtaining good location information.
  • Page 96 GPS Enabled 3 Insert the data plug into the COM port of your laptop or other device. Make sure no other application is using the COM port selected. Make sure the COM port settings of your laptop or other device are set to the following: •...
  • Page 97: Voice Records

    Voice Records Note: This is an optional feature. Contact your service provider about its availability for purchase. A voice record is a recording you make with your phone and can play back. You can record notes to yourself or phone calls. Your phone can store up to 20 voice records.
  • Page 98: Labeling Voice Records

    Voice Records Labeling Voice Records When you create a voice record, it is labeled with the time and date it was recorded. You can then rename it with a custom label. 1 From the main menu, select VoiceRecord. 2 Scroll to the voice record you want to label. 3 Press m.
  • Page 99 To free more memory by deleting all unlocked voice records: 1 From the voice records memory screen, press A under Delete. 2 Press A under Yes to confirm. Note: Voice records are stored in your phone using the same memory space used to store messages, Java application data, and ring tones.
  • Page 100: Customizing Your Phone

    Customizing Your Phone Setting the Volume To set the volume of the sound coming from the phone’s earpiece or speaker: 1 From the main menu, select Settings > Volume. 2 Scroll to Earpiece to set the earpiece volume. -or- Scroll to Speaker to set the speaker volume. 3 Press A under Change.
  • Page 101: Seeing The Display Better

    If your phone does not include a vibrate feature, you can still set your phone to make no sound. Scroll to Silent in step 3. Seeing the Display Better To set the contrast of the display: 1 From the main menu, select Settings > Display/Info >...
  • Page 102 Customizing Your Phone • Call Duration — causes the duration of a call to appear on the phone’s display when the call ends. • TTY — lets you use your phone with a TTY device. See “Making TTY Calls” on page 48. •...
  • Page 103: Security Features

    • Messages — sets the volume of message notifications. • Earpiece — sets the volume of sound coming out of the earpiece. • Speaker — sets the volume of sound coming out of the speaker. • Keypad — sets the volume of sound associated with pressing keys and buttons.
  • Page 104 Customizing Your Phone • Connectivity — Network ID sets the phone’s network IDs and their roaming options under the direction of your service provider; Master Reset lets your service provider reset your service in the event of a security or provisioning problem. •...
  • Page 105: Profiles

    Profiles A profile is a group of settings saved together so that you can apply them to your phone easily. A profile contains these settings: • Ring Tones — sets all options described in “Ring Tones” on page 51, except assigning ring tones to Contacts.
  • Page 106: Surveillance Profile

    Profiles Surveillance Profile During Surveillance profile the following features will be disabled: • screen backlight • keypad backlight • speaker audio • ringtones • all vibration This setting is designed for public safety use with an earbud or headset only. Note: Earbuds and headsets are sold separately.
  • Page 107: Temporary Profiles

    Temporary Profiles If your phone is set to create temporary profiles, a temporary profile is created when you make changes to settings without switching or editing profiles. A temporary profile is based on the profile in effect when you made the changes, but reflects the changed settings.
  • Page 108: Editing Profiles

    Profiles Tip: You can begin entering text from the keypad instead of pressing A under Change. When you are finished, press A under OK. 4 If you want to base this profile on an existing profile: With Copy From highlighted, press A under Change.
  • Page 109 To set call filtering: 1 While setting options for a profile, select Call Filter. 2 To set filtering options for phone calls, scroll to Phone and press A under Change. • Off sets your phone to notify you of all phone calls.
  • Page 110: Shortcuts

    Shortcuts Shortcuts lets you access most menu options by pressing a number on your keypad (1 through 9) or saying the voice name of the shortcut. You create the shortcut and then use it to take you to that screen any time. Creating a Shortcut Note: When you receive your phone, all number keys may already be assigned to...
  • Page 111: Editing A Shortcut

    If you do not know the shortcut number: 1 From the main menu, select Shortcuts. 2 Scroll to the shortcut you want to use. -or- If you assigned a voice name to the shortcut: Select Voice Recog from the main menu. As directed by the screen prompt, say the name of the shortcut into the microphone.
  • Page 112: Using A Headset

    Using a Headset If you use a headset or similar device with your phone, you can set your phone to send incoming sound to the headset only, or to the headset and the speaker at the same time: 1 From the main menu, select Settings > Advanced >...
  • Page 113: Understanding Status Messages

    Understanding Status Messages You may receive status messages under certain conditions. Before contacting Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Status Messages Message Description The number that you entered is not Number Not in valid.
  • Page 114 Understanding Status Messages Status Messages Message Description Please enter your 4 to 8-digit SIM Enter SIM PIN PIN code. Enter Unlock Code Auto Phone Lock is activated. Enter you unlock code. Warns of low memory for Net New Browser Alerts. Message Memory Full! Searching for GPS satellites.
  • Page 115: Safety And General Information

    Portable Radio Product Operation and EME Exposure Your Motorola radio product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME): •...
  • Page 116: Phone Operation

    “IN USE”. Holding the antenna affects call quality and may cause the radio product to operate at a higher power level than needed. Approved Accessories For a list of approved Motorola accessories call 1-800-453-0920, or visit our website at www.motorola.com/iden.
  • Page 117 The SAR information reported to the FCC includes the FCC-accepted Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
  • Page 118: Electro Magnetic Interference/Compatibility

    Safety and General Information Electro Magnetic Interference/Compatibility Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so.
  • Page 119: Operational Warnings

    Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information. Operational Warnings Use While Driving Check the laws and regulations on the use of radio products in the area where you drive.
  • Page 120: Operational Cautions

    Safety and General Information Operational Cautions Batteries All batteries can cause property damage and/or bodily injury, such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot.
  • Page 121: Intrinsically Safe Radio Information

    Intrinsically Safe Radio Information The Intrinsically Safe Approval unit refers to a product that has been approved as intrinsically safe by an approval agency (for example FM, CSA) and certifies that a particular product meets the Agency's applicable Intrinsic Safety standards for specific types of hazardous classified locations.
  • Page 122 Warnings for Radios Approved as Intrinsically Safe Portable radio products must ship from the Motorola manufacturing facility with the hazardous atmosphere capability and the intrinsic safety approval labeling (FM, CSA, CEPEL, etc). Portable radio products will not be upgraded to this capability and labeled once they have been shipped to the field.
  • Page 123 The manual PN referenced on the Intrinsically Safe Approval Label identifies the approved Accessories and or options that can be used with that portable radio unit. Using a non Motorola intrinsically safe battery and or accessory with the Motorola approved radio unit...
  • Page 124: Accessory Safety Information

    Safety and General Information will void the intrinsically safe approval of that radio unit. Accessory Safety Information Important: Save these accessory safety instructions. • Before using any battery or battery charger, read all the instructions for and cautionary markings on (1) the battery, (2) the battery charger, which may include a separate wall-mounted power supply or transformer, and (3) the radio product using the battery.
  • Page 125 • The cord size is 18AWG for lengths up to 100 feet and 16AWG for lengths up to 150 feet. • Do not operate any battery charger if it has received a sharp blow, has been dropped, or has been damaged in any way; take it to a qualified service technician.
  • Page 126: Motorola Limited Warranty

    PURCHASED IN THE UNITED STATES OR CANADA What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its Motorola iDEN Digital Mobile and Portable Handsets ("Products"), Motorola-branded or certified accessories sold for use with these Products ("Accessories") and...
  • Page 127 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories.
  • Page 128 Who is covered? This warranty extends only to the first consumer purchaser, and is not transferable. What will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty.
  • Page 129 Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.
  • Page 130: Limited Warranty Motorola Communication Products (International)

    80% of rated capacity, or b. the battery develops leakage. MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned...
  • Page 131 MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment if expressly excluded from this warranty.
  • Page 132 Product or parts infringe a patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser in any such suit which are...
  • Page 133 Product or parts as established by MOTOROLA. MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts...
  • Page 134: Patent And Trademark Information

    Information MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2004 Motorola, Inc. All rights reserved. Microsoft and Microsoft Internet Explorer are registered trademarks of Microsoft Corporation.
  • Page 135: Index

    Index Numerics 2-way radio 92 see also Private calls, group calls, and call alerts Accessories 16 safety 114 Alpha mode 55 Antenna 6 attaching 6 removing 6 Backlight 91 Battery 3 care 5 charging 4, 5 door 2 inserting 3 safety 110 Baud rate 94 Call alerts 28...
  • Page 136 Index icons 32 iDEN Phonebook Manager international numbers 37 searching 33 showing all entries 34 showing only Private IDs 34 SIM card 32 storing fast 36 storing from idle screen 36 storing from Memo 36, 50 storing from recent calls 30, type 30, 32 viewing 33 with non-i325 phones 38...
  • Page 137 storing to Contacts 36 International numbers 44 calling 44 storing 37 Isolated Operation 70 Java applications deleting 73 memory 74 Keypad 1 locking 15, 93 Language 91 Lists, see menus Memo 50 calling from 50 creating 50 editing 50 storing to Contacts 36, 50 viewing 50 Memory Java applications 74...
  • Page 138 Index Packet data 47 Passwords 93 Patent information 124 Pauses dialing 44 storing 37 Phone 1, 9 active line 91 care 6 locking 93 modem 47 off 6 on 6 only 94 setting up 2 Private Calls 17 Private calls 17 Profiles 95 call filtering 98 changing settings 96...
  • Page 139 deleting 101 editing 101 using 100 SIM card 3, 12, 14 Contacts 32 inserting 14 removing 15 with non-i325 phones 38 SIM PIN 12, 93 changing 12 default 12 entering 12 requirement 13 unblocking 13 SMS messages 58, 61 also see MOSMS messages Speakerphone 20 Speed Dial 20, 33, 35 State Tone 27...
  • Page 140: Driving Safety Tips

    • Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
  • Page 141 • Your phone can perform many other functions besides allowing you to make and receive calls. Do not let these features distract you from driving. Use them only when it is safe to do so. • Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.

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