Motorola iDEN i370xl Getting Started

Motorola iden i370xl: user guide
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i370
/i470
XL
(4.2)
Motorola
iDEN
Digital
Portable

Getting Started

i370
/i470
GETTING STARTED
XL

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Summary of Contents for Motorola iDEN i370xl

  • Page 1: Getting Started

    /i470 (4.2) Motorola iDEN Digital Portable Getting Started i370 /i470 GETTING STARTED...
  • Page 2: Table Of Contents

    T able of Contents INTRODUCTION Your Portable...1 Feature Locator ...2 Battery ...4 Charging Your Battery ...4 Attaching Your Battery ...4 Detaching Your Battery ...4 Display Icons ...5 Powering On ...6 Powering Off ...6 Mode ...7 MENU ...8 Menu Options ...8 Selecting ...8 Scrolling ...8 PHONE...
  • Page 3 SAFETY AND GENERAL INFORMATION Safety and General Information ...31 Cautions ...33 Warnings ...34 Cleaning Instructions...35 For Further Information...35 , Motorola, iDEN, and Call Alert are all trademarks of Motorola, Inc. Message Mail is a service mark of Motorola, Inc. i370 /i470 GETTING STARTED...
  • Page 4: Your Portable

    470 only) This guide explains the features most people use every day. We describe these features as they were set up by Motorola. Your service provider and your organization may have customized your portable to optimize its use for your individual needs.
  • Page 5: Feature Locator

    Introduction FEATURE LOCATOR 16. Volume Control Keys 15. Push-To-Talk (PTT) Button 14. MENU Key 13. LED 12. Power/END 11. Alphanumeric Keypad 10. Speaker i370 1. Antenna 2. Earpiece 3. Alphanumeric 4. Option Keys 5. Scroll Keys MENU 6. SEND Key Mode SEND Pwr/END...
  • Page 6 Introduction 1. Antenna - Extend for optimal signal. 2. Earpiece - Use to listen during phone calls and Group/Private low-audio communication. 3. Alphanumeric Display - A four-line display, providing up to 12 characters per line. 4. Option Keys directly above the key on the fourth line of the display. 5.
  • Page 7: Battery

    Introduction BATTERY Charging Your Battery You should charge your portable battery for at least 16 hours before initial use. This allows your battery to achieve its maximum capacity and life. Place the unit in the charger as illustrated. You can also place the porta- ble in the charger with the battery attached.
  • Page 8: Display Icons

    Introduction DISPLAY ICONS Display icons appear along the top of your display and show the following: i370 /i470 Signal Strength Indicator Shows the signal strength. Calls and messages may not be sent or received in weak signal areas. Six bars indicates the strongest signal.
  • Page 9: Powering On

    Introduction POWERING ON Press until a set of icons and squares appears on your Pwr/END display (for a description of the icons, see page 5). “Please Wait” is displayed while the unit is registering on the system. The LED indicator located next to the in-service states of your portable: Flashing red...Registering Solid red...No service...
  • Page 10: Mode

    Introduction MODE Press to switch between Phone, Group, and Private Call Mode modes. Your display will appear similar to the following default screens for the Phone, Group, and Private Call modes when your portable is In Service. If the word Ready does not appear after the mode name in the display, your unit is Out of Service.
  • Page 11: Menu

    Introduction MENU Each mode has several menu options, e.g. Speed Dialing in Phone Mode, Area selection in Group Mode, and Call Alert in Private Mode. These menu options appear in the last line of your display. MENU OPTIONS Selecting Press the Option Key option that you wish to select.
  • Page 12: Phone

    Phone PHONE Press until “Phone Ready” appears on your display. Mode This is known as Phone Mode and lets you place phone calls. Incoming phone calls may be received from any mode (Phone, Group, Private). MAKING A PHONE CALL There are four methods of entering a phone number: Direct Dial, Scroll, Speed Dial, and Alpha .
  • Page 13: Speed Dial Method

    Phone Speed Dial Method 1. Press the key under “Spd#”. 2. Enter the assigned speed dial number (1-99). 3. Press to place the call. SEND 4. Press to hang up. Pwr/END Alpha Method 1. Press the key until you see the “Alpha” menu option on MENU the last line of your display.
  • Page 14: Call Forwarding

    Phone CALL FORWARDING Incoming phone calls may be forwarded to any number you specify. Selecting a Call Forward Number You can select the number by directly entering the number using the alphanumeric keypad, using the scroll select the number, or by using Alpha Search (See pages 9 and 10 for more information).
  • Page 15: Conditional Call Forwarding

    Phone Conditional Call Forwarding You may also want to forward your calls only if your unit is busy (Busy), there is no answer (NoAns), or you cannot be reached (NoRch). Note: Unconditional Call Forwarding must be turned off before Conditional Call Forwarding options are available. 1.
  • Page 16: Call Hold

    Phone 2. Press under “Hold” to place the second call on hold and return to the first call. Pressing “Hold” will toggle you between the two calls. 3. Press to end the active call. Pwr/END CALL HOLD “Hold” appears as an option on your display only while you are on an active call.
  • Page 17: Phone List Programming

    Phone PHONE LIST PROGRAMMING You can add up to 99 numbers to your phone list, store them with names or aliases, and assign them to speed dial numbers. 1. Press 2. Press under “Ok”. 3. Select the type of edit you want to perform: •...
  • Page 18: Group Call

    Group Call 8. When you have entered all the new numbers that you want, press under “Exit”. 9. Press under “Exit”. GROUP CALL A Group Call is an instant communication between you and others in a selected talkgroup. A talkgroup is a pre-defined set of individuals who share a common communication need.
  • Page 19: Receiving A Group Call

    Group Call RECEIVING A GROUP CALL No action is necessary to receive a Group Call as long as your unit is idle (not engaged in an active Phone or Private Call). Any communication activity within the talkgroup you’ve selected will cause your unit to automatically switch into Group Mode and receive the transmission as long as your portable is powered on.
  • Page 20: Private Call

    Private Call PRIVATE CALL A Private Call is a one-to-one communication between two individuals instead of a talkgroup. Each unit is identified by a name or number up to 5-digits in length. MAKING A PRIVATE CALL Direct Entry Method 1. Press until you see “Prvt Ready”...
  • Page 21: Receiving A Private Call

    Private Call RECEIVING A PRIVATE CALL You will hear a brief alert tone when you have an incoming Private Call. Your unit will automatically switch to Private Call mode and the Private Call ID or name of the caller will be displayed. Wait for the caller to finish speaking, then press and hold the PTT.
  • Page 22: Call Alert Stacking

    Private Call CALL ALERT STACKING Call Alert Stacking is an optional feature that allows you to save up to 8 Call Alerts in a stack. Receiving a Call Alert with Stacking With Call Alert Stacking, you have the option to Clear a Call Alert or to save the Call Alert to the Queue for later recall.
  • Page 23: Private Call (Radio Id) List Programming

    Private Call PRIVATE CALL (RADIO ID) PROGRAMMING You can add radio IDs to your Private Call list and store them with names or aliases. 1. Press 2. Select the type of edit you want to perform: • To add a new entry press EDIT •...
  • Page 24: Messaging Services

    Messaging Services MESSAGING SERVICES Your portable provides full support for Messaging Services including Message Mail™ and Voice Mail capabilities. Access to these functions is available from any of the modes by pressing under the “Mail” menu option. MESSAGE MAIL Message Mail can be either a numeric page or a text message of up to 140 characters.
  • Page 25: Saving/Erasing Mail

    Messaging Services Saving/Erasing Mail After you have viewed a text or numeric message, you may choose to either Save or Erase the message. Press under the appropriate option. AUTO CALL BACK Your portable provides a way to easily respond to numeric pages and text messages containing a call-back number.
  • Page 26: Voice Mail

    Messaging Services VOICE MAIL Your portable can be set to alert you when new voice mail messages are received in your network-based voice mailbox. When new voice mail is received, the icon will appear on your display and the Mail alert tone will be heard. Retrieving Voice Mail If Mail Notification Display is turned on, you will also see the message “New Voice Mail Waiting”.
  • Page 27 i370 /i470 GETTING STARTED...
  • Page 28: Programming

    Programming PROGRAMMING The Programming Menu allows you to customize settings on your portable. You may access the Programming Menu from any Mode (Phone, Group, Private). 1. Press until you see “Prgm” on the display. MENU 2. Press under “Prgm”. 3. Press under “Ok”.
  • Page 29 Programming Feature Auto Answer Silent Group Mode Last Call Timer Automatic Display Timer Resettable Timer Total Call Timer One Minute Beep Phone List Programming Private ID List Programming i370 Table 1: Function Set ON to have your portable automatically answer incoming phone calls after 1-4 rings.
  • Page 30 Programming Feature Talkgroup ID List Programming Area ID List Programming Ringer Volume Earpiece Volume Keypad Volume Mail Volume Speaker Volume Volume Set Tone Change Passcode i370 /i470 Table 1: Function Add/Edit/Erase name tag identifiers for up to 30 pre-programmed talkgroups. Add/Edit/Erase name tag identifiers for up to 50 targeted areas.
  • Page 31 Programming Note: Contact your service provider before performing the shaded programming menu features below: Feature Reset Master Clear Master Reset Change Service Key NAM Selection Preferred Network Set Baud Rate Data Ringer Volume i370 Return all feature settings to their original defaults. Perform Feature Reset and erase all stored lists.
  • Page 32: Troubleshooting

    Troubleshooting TROUBLESHOOTING You may encounter error messages under certain conditions. For descriptions of the error messages refer toTable 2. Before contacting your service provider, note the message and the conditions under which it appeared. Error Messages Invalid Entry Target Not Available Target Not Authorized Network Trouble Service Out of Order...
  • Page 33: Troubleshooting Error Messages

    Troubleshooting Error Messages System Busy Try Later Service Conflict Please Try Again Self Check Error Self Check Fail i370 Table 2: Message Description The system is experiencing heavy traffic. Please try again later. This service cannot be enabled because an incompatible service has already been turned on.
  • Page 34: Safety And General Information

    326 adopted an updated safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC regu- lated transmitters. In addition, the International Commission on Non-Ionizing Radiation Protection (ICNRP) has established standards containing RF exposure guidelines. Motorola iDEN products comply with these standards. • Efficient Radio Operation The following practices will enable your radio to operate at the lowest power level, consistent with satisfactory call quality.
  • Page 35 Safety and General DO NOT hold the antenna when the radio is “IN USE”. Hold- ing the antenna affects call quality and may cause the radio to operate at a higher power level than needed. • Antenna Considerations Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the radio, or result in violation of ICNRP or FCC regula- tions.
  • Page 36: Cautions

    Safety and General • Batteries All batteries can cause property damage, injury or burns if a conductive material such as jewelry, keys or beaded chains touch the exposed termi- nals. The material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, C a u t i o n particularly when placing it inside your pocket,...
  • Page 37: Warnings

    Safety and General • Blasting Areas and Explosives DO NOT operate your radio near electric blast- ing caps, or in a blasting area, to avoid the possi- bility of triggering an explosion. T urn your radio OFF when in a “blasting area” or in areas where such requirements are posted.
  • Page 38: Cleaning Instructions

    Safety and General • For Vehicles Equipped with an Air Bag An air bag inflates with great force. DO NOT place objects, including communication equip- ment, in the area over the air bag or in the air bag deployment area. If the communication equipment is improperly installed and the air W A R N I N G bag inflates, this could cause serious injury.
  • Page 39 OWNER’S INFORMATION Mobile Equipment Identifier (IMEI) _____________________________ _____________________________ _____________________________ Dealer Telephone Number _______________________ Customer Service Number _______________________ i370 Personal Radio ID Phone Number Date Purchased ______________ /i470 GETTING STARTED...
  • Page 40 RADIO ID DIRECTORY Radio ID TALKGROUP ID DIRECTORY Radio ID i370 /i470 GETTING STARTED Name Name...

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I470

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