TTY Access ...i Large-Print Manuals...i Patent & Trademark Information ...i Table of Contents... iii Welcome ... 7 TTY Access ... 8 Large-Print Manuals... 8 Features of your i550plus phone ... 8 Attaching and Charging the Battery... 10 Attaching the Battery ... 10 Detaching the Battery...
Page 4
Receiving a Phone Call... 20 Ending a Phone Call ... 20 What Is My Phone Number? ... 20 Setting the Ringer Volume ... 20 Selecting a Ring Style... 21 Additional Phone Services ... 22 Call Waiting ... 22 Turning Off Call Waiting ... 22 Call Hold...
Using Mail Services ... 38 Net mail ... 38 Voice Mail... 39 Alert Receipt ... 40 Message Mail ... 40 Saving and Erasing Mail ... 40 Auto Call Back ... 41 Mail Memory Full ... 41 Using Your Phone as a Modem ... 42 Setting Programming Menus...
Page 6
V. What This Warranty Does Not Cover: ... 70 VI. Patent and Software Provisions: ... 71 Limited Warranty Motorola Communication Products (International) ... 73 I. What This Limited Warranty Covers and For How Long: ... 73 II. General Provisions: ... 74 III.
Motorola iDEN i550plus data- capable, multi-service, digital portable phone. Superior features and state-of-the-art technology help to keep you in constant touch with all your business and personal contacts. Your i550plus phone has so many new and exciting features! With wireless access to the Internet, you can check on the latest news and weather, get stock quotes, send and receive e-mail, and download information from your computer.
Guide for complete instructions. Large-Print Manuals A large-print version of the phone’s User’s Guide is available. For more information on Motorola products for people with disabilities, contact Motorola Customer Care at 1-800-453-0920 or TTY 1-877-483-2840. Features of your i550plus phone...
Page 9
Antenna Extend for optimal signal. Earpiece Hold to your ear to hear the other party. Volume Control Press to adjust volume levels in Phone, Private, Buttons and Group modes. Push-To-Talk Transmit a Private or Group Call, or a call alert. (PTT) Button Press and hold the PTT button to talk;...
Attaching and Charging the Battery Attaching the Battery Release the lock located at the bottom of the battery door by pressing up on the latch, and remove the door. Insert the battery with the “+” and “-” at the top, per the figure. Install the battery bottom first, then press down on the bat- tery to secure it.
Table 1: Battery Charging Status Icon Flashes Charging Low Battery 0-30% Discharging Low Battery 0-10% Turning On Your i550plus phone Press the On/Off button until a set of icons appears on your display. Next, a welcome message displays while the i550plus phone connects to your carrier’s network.
Keypad Lock 550plus phone includes a Keypad Lock feature that enables you to quickly lock the phone’s keypad to avoid inadvertently pressing keys or placing calls. Once Keypad Lock is activated, you can only perform the following tasks (unless you receive an incoming call, page, etc.): •Turn your phone On/Off •Unlock the keypad Activating Keypad Lock...
NOTE: If you have disabled the Message Mail Notification feature, only the c icon will display. You will not receive the read Now/Later options. Receiving Voice Mail When you receive a new voice mail (see “Voice Mail” on page 39) keypad lock will be temporarily disabled.
Display Icons Display icons appear on the screen to inform you of existing conditions. See the following list. The following icons may appear along the top of the display. Signal Strength Indicator Shows the signal strength. Six bars indicate the strongest signal.
About Modes and Menus Modes and menus are the navigational tools, providing access to the various features of your i550plus phone. Pressing the Mode key the mode choices. Pressing the Menu key options within each mode. There are four modes: Phone •...
Page 16
You have a choice of either a MM/DD (month/day) or a DD/MM (day/month) date format. See Table 4:. Table 4: Date Display Options Month/Day Format Date (MM/DD) January 2nd January 31st October 9th December 31st If your carrier activates the time and date, they are displayed on the third line in all modes (Phone, Private, Group, Net).
Select “Exit” again to leave the Time/Date Programming option. The Ready screen for each mode (Phone, Group, Private, and Net) now displays the selected time and date formats. Changing the Display Language You can customize your i550plus phone to display one of four languages: English, French, Spanish, or Portuguese.
In addition to making and receiving phone calls in Phone mode, you can forward calls, use call waiting, put calls on hold, and create and use stored lists. Phone Ready is the main screen. Please see“Additional Phone Services” on page 22 for more information. You can place a call by entering the phone number on the keypad.
Name Search From the Phone Ready screen, select “Name”. Using the keypad, enter the first letter of the desired name, for example, to search for the name Bob: Enter “B” by pressing 2 twice. Press r to scroll through all the names starting with “B” until you see “Bob”.
Plus Dialing This feature enables you to place an International call from any country -- without entering the local international access code. Press and hold 0 for two seconds. A “0” appears, then changes to a “+” into the appropriate international access code needed to place the call. Enter the international telephone number.
Selecting a Ring Style Your phone has nine selectable ring styles. Phones with two phone lines can use the same or different ring styles for each phone line. Incoming circuit data calls have a unique, preset ring style which you cannot change.
Additional Phone Services NOTE: Some features may be network dependent or subscription only, and may not be available in all areas. Contact your service provider for more information. Call Waiting Using the Call Waiting feature, you can answer an incoming call when you are on another call.
When the second call is connected, select “3way” to join the calls. Both phone numbers and “3way” appear on your screen. To end the 3-way call, press e. Hands-Free Speakerphone NOTE: Hands-Free Speakerphone is an optional upgrade to your phone. For more information, please contact your carrier.
To retrieve the missed calls: From the Phone Ready screen, press n. The menu options change to “Calls” and “Spd#”. Select “Calls”. The Rcvd Calls screen opens with the number, time, and date of the last call that you received. Scroll to continue viewing the list.
Page 25
• Outside the service area (NoRch). NOTE: You must turn off Unconditional Call Forwarding before you can set Conditional Call Forwarding options. From the Phone Ready screen, press n until you see “Forwd” on the last line of your display, then select it.
Creating, Editing, and Using A stored list is a directory of phone numbers and Private IDs and their related names. Stored lists are convenient because you do not have to remember names and numbers—you simply scroll through your stored list. Combined Phone Number and Private ID List You can set a combined Phone and a Private ID with the associated name, which eliminates the need to program the Private ID separately.
Page 27
Creating, Editing, and Using Stored Lists Storing Names and Numbers Press*,#,2,0. Select “Ok”. The next screen briefly displays the remaining number of phone numbers and private IDs that you can store. Enter the name that you wish to store. Select “Store”. See Figure 4.
Page 28
Pause Digit Entry When storing a number, you can program your phone so that it will not only dial a number but also pause and enter another series of numbers such as a personal identification number (PIN) or password. This feature is particularly useful for automated services such as voice mail and banking systems.
Creating, Editing, and Using Stored Lists To erase an entry: (1). At the “Edit Entry” screen, press (2) At the “Erase Entry” screen, select “Ok”. (3) Scroll to the desired entry, then select “Ok”. At the “Erase Entry?” screen, select “Yes”. Select “Exit”...
If the “Store” option appears, the number currently dis- played is not in your Phone list. To add the number to your list, select “Store”. If you want to see the Sent list but the “Store” option is on your display, press until you see the “Sent”...
Page 31
Creating, Editing, and Using Stored Lists The Stored message displays with the name that you stored.
A Private call is a one-to-one conversation between two people. In Private mode, each i550plus phone is identified by a name or a number called a Private To make a Private Call: Press m until you see “Prvt Ready” on your display. Use the keypad to enter the Private ID of the person that you want to reach.
Private/Group Mode Speaker You can hear Private calls through either the earpiece or the speaker. Press the Speaker button p on your i550plus phone to turn the Private/Group Mode Speaker on or off. • With the Speaker on, you will hear incoming calls through the speaker. •...
Clearing or queueing a call alert When you receive a call alert, do one of the following: • To clear a call alert, select “Clear”. • To place the call alert into the queue, select “Queue”. Pressing m also queues the call alert. If you receive multiple call alerts, the last received call alert displays and the remaining call alerts are stacked at the beginning of the queue.
Next, the display returns to the Private Ready mode. Storing Your Private ID To store your Private ID in your i550plus phone: Press * The screen displays the message, “2=Own Pvt ID”. Select “Ok”. Enter the Private ID provided by your carrier. Select “Store”.
A Group Call allows you to communicate instantly with members of a selected Talkgroup–a pre-defined set of people who share a communication need. Talkgroups appear on your display as numbers or programmed names, such as Talkgrp10 or Sales Team. To make a Group Call: Press m until “Group Ready”...
Area Selection In Group mode, you can call only those talkgroup members in a specific location. This is useful when you know where the individuals are located within the service area. Press m until you see “Group Ready” on your display. Press n, then select “Area”.
NOTE: Some features may be network dependent or subscription only, and may not be available in all areas. Contact your service provider for more information. Your i550plus phone provides the following mail services: • Net Mail • Voice Mail • Message Mail When you receive a new message, the c icon appears and flashes.
To read the message, select “View”. After you read the message, do one of the following: • Select “Menu” to view a list of actions that you can take for this message, such as reply, delete, save, and so forth. •...
Alert Receipt Through your programming menu (*,#, 15) you can delay Voice Mail and Message Mail Alerts so that you are not interrupted by the alert tone while on a call. You can choose the following: • Receive All Alerts •...
Using Mail Services After you read a text or numeric message, you can either Save or Erase the message. Press under the desired option. Auto Call Back You can respond to numeric pages and text messages containing a call-back number. To automatically dial a number contained within a Message Mail, press Mail Memory Full If all 16 message registers are full, your phone displays the message “Mail Waiting, Memory Full”.
Using Your Phone as a Modem NOTE: Some features may be network dependent or subscription only, and may not be available in all areas. Contact your service provider for more information. You can use your i550plus phone as a modem for data transfer from your laptop, handheld device, or desktop computer.
Setting Programming Menus You can customize the settings on your phone using the Programming Menu. Press n until you see “Prgm” on the display. Select “Prgm”. Select “Ok”. Press l or r to scroll to the desired Programming Menu Option or enter the number of the Option.
Page 44
Table 6: Programming Menu Options (Continued) Keypad Number Menu Option Auto Answer:Off Last Call Timer Display Timer:Off Reset Timer Total Timer 1 Minute Beep:Off Alert Receipt Backlight Timer Phone/Prvt List Phone List Edit www.mot.com/iDEN Function Turn on or off automatic answering of incoming phone calls after 1-4 rings.
Page 45
Table 6: Programming Menu Options (Continued) Keypad Number Menu Option Prvt ID List Edit Talkgrp List Program Area List Program Ringer Volume Set Ring Style Mail Volume Earpiece Volume Keypad Volume Speaker Volume Setting Programming Menus Function Edit and erase up to 100 Private numbers and associated names.
Page 46
Table 6: Programming Menu Options (Continued) Keypad Number Menu Option Spkr Vol Set Tone Silent Group Change Passcode Set Baud Rate Data Ring Volume Pgm Data # IP Address Reset KBytes Tx/ www.mot.com/iDEN Function Turn the speaker volume set tones on or off.
Page 47
Table 6: Programming Menu Options (Continued) Keypad Number Menu Option Lines per Screen (Micro-browser and Mail menu) Language Time/Date NOTE: Important! Do not perform the following shaded menu options unless you are instructed to do so by your carrier. You could damage your phone.
Table 7: Other Programming Menu Options Option Menu Option Number Feature Reset Master Clear Master Reset Change Service Network ID About Status Messages You may receive status messages under certain conditions. Before contacting your carrier, note the message, numeric code, and the conditions under which it appeared.
Page 49
Table 8: Status Messages (Continued) Status Messages Please Try Later This service is temporarily not available. Please try again later. User Busy in Private The party that you called is busy in a Private call. Service Restricted This service was restricted by your carrier or it was not purchased.
If long term storage is required, store at half capacity. • For optimal battery life, use a Motorola iDEN approved NiMH Charger with your Motorola iDEN NiMH battery. Other chargers may not fully charge your NiMH or may yield a reduced number of charge cycles.
Travel Chargers Using a Travel Charger, you can charge a battery from an electrical outlet. You can use: • The SPN4474 Standard Travel Charger • The NTN1680 Rapid Travel Charger (110V/220V/240V) with U.S. Plug Adapter MAEPF-26725-O Standard Travel Charger Figure 5. Using the Travel Chargers Using the Standard Travel Charger Insert the Standard Travel Charger’s power supply plug into an electrical outlet (110V U.S.).
Vehicular Battery Charger The NTN8978 Vehicular Battery Charger enables in-vehicle communications by charging the NiMH battery and providing power to your i550plus phone. The power light (green LED) will light when the Vehicular Battery Charger is receiving power. Figure 5. Using the Vehicular Battery Charger Using the Vehicular Battery Charger Insert the Vehicular Battery Charger’s DC plug into the Side Charging Jack of your i550plus phone.
Data Operation Insert the round end of the iDEN Data Cable (NKN6522) into the data cable receptacle located on the back of the charger, with the Motorola logo facing upwards. Connect the opposite end of the data cable to the PC.
INSERT Figure 3. Adding and Removing a Battery from the Rear Pocket Insert the battery with the Motorola label facing forward and the (+ and -) symbols pointing downward. To remove the battery, pull it forward, then up and out of the Charger.
Page 55
No LED indication - • Check that the i550plus phone with battery, or a battery alone, is inserted correctly. • Make sure that the power supply is plugged into an appropriate AC outlet and that the connector is properly seated. •...
Using the Audio Adapter Hold the phone and the Audio Adapter facing you so that you see the Motorola logo on the adapter. Insert the Audio Adapter’s connector into the i550plus phone Bottom Accessory Connector. You will hear the connector snap into place.
Removing the Audio Adapter Simultaneously press the release buttons located on either side of the Audio Adapter. Pull the Audio Adapter from the i550plus phone. Swivel Belt Clip The NTN9152 Swivel Belt Clip provides a convenient means by which to carry your i550plus phone with you.
Hands-Free Car Kit The Hands-Free Car Kit is also a charger. Therefore, DO NOT operate this kit and the Vehicular Battery Charger at the same time. C a u t i o n NOTE: The use of wireless devices and their accessories (“devices”) may be prohibited or restricted in certain areas.
Adjust the speaker volume using the volume control buttons on your i550plus phone. To remove the i550plus phone: Push the Motorola logo button on the accessory connector and remove the connector from the phone. NOTE: Your phone should only be used with a Hands-Free Car Kit that has a gray button on the accessory connector.
Dash Mount Holder The NTN9025 Dash Mount Holder provides a convenient holder for your i550plus phone. The Dash Mount Holder can be installed either horizontally or vertically. Do not place the Dash Mount Holder near the airbag deployment area. For More information see Vehicles Equipped with an Air Bag”...
The output power level typically may vary over a range from 0.00024 watts to 0.6 watts. Exposure To Radio Frequency Energy Your Motorola Radio Product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy: •...
For body-worn operation, with or without an earpiece or any other accessory, the antenna should be kept at least one inch (2.5 cm) from the body when transmitting. A Motorola plastic carry holder with a belt clip is an accessory to this radio product for body-worn use.
Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your radio product OFF in health care facilities when any regulations posted in these areas instruct you to do so.
Operational Warnings W A R N I N G Potentially Explosive Atmospheres Turn off your radio product when you are in any area with a potentially explosive atmosphere, unless it is a radio product type especially qualified for use in such areas (for example, Factory Mutual Approved). Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury, or even death.
Operational Cautions C a u t i o n Damaged Antennas Do not use any portable radio product that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. Batteries All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals.
Clean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals that could seriously damage the radio product. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying liquids directly on the radio product.
Accessory Safety Information IMPORTANT: SAVE THESE ACCESSORY SAFETY INSTRUCTIONS • Before using any battery or battery charger, read all the instructions for and cautionary markings on (1) the battery, (2) the battery charger, which may include a separate wall-mounted power supply or transformer, and (3) the radio product using the battery.
Page 68
• The output power from the power supply or transformer must not exceed the rating given on the Desktop Dual-Pocket Charger. • The disconnection from the line voltage is made by unplugging the power supply from the AC receptacle. • To reduce risk of electric shock, unplug any battery charger from the outlet before attempting any maintenance or cleaning.
80% of rated capacity, or the battery develops leakage. MOTOROLA, at its options, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
Because each system which may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or operation of the system as a whole under this warranty. II. General Provisions: This warranty sets forth the full extent of MOTOROLA’S responsibilities regarding the Product.
Normal and customary wear and tear. VI. Patent and Software Provisions: MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts...
Page 72
MOTOROLA software, such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to product any derivative thereof.
80% of rated capacity, or the battery develops leakage. MOTOROLA, at its options, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
II. General Provisions: This warranty sets forth the full extent of MOTOROLA’S responsibilities regarding the Product, Repair, replacement or refund of the purchase price, at MOTOROLA’S options, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED...
Normal and customary wear and tear. VI. Patent and Software Provisions: MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts...
Page 76
MOTOROLA software, such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to product any derivative thereof.
Owner’s Information Owner’s Information Mobile Equipment Identifier (IMEI) _____________________________ Own Phone Number _____________________________ Own Private Number _____________________________ Date Purchased ______________ Dealer Telephone Number _______________________ Customer Service Number _______________________...
Page 78
Private Number Directory Private Number Talkgroup Directory Talkgroup Number www.mot.com/iDEN Name Name...