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Motorola iDEN i830 User Manual

Iden digital multi-service data-capable phone
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Motorola
iDEN
Digital Multi-service Data-capable Phone
i830 Phone User's Guide
@NNTN5429B@
NNTN5429B

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Summary of Contents for Motorola iDEN i830

  • Page 1 Motorola iDEN Digital Multi-service Data-capable Phone i830 Phone User’s Guide @NNTN5429B@ NNTN5429B...
  • Page 3 For more information on SIM card compatibility, go to www.motorola.com/iden/support. Defects or damage to your Motorola phone that result from the use of non-Motorola branded or certified Accessories, including but not limited to replacement housings and or other peripheral accessories, are excluded from warranty coverage.

  • Page 5: Table Of Contents

    Contents Getting Started... 1 Locating Your SIM Card ...3 Battery ...3 Activating Service...7 Powering On and Off...7 Enabling Over-the-Air Security...8 Phone Programming ...8 Finding Your Phone Number...8 Phone Basics ...9 SIM Card Security ...13 Accessories ...18 For More Information...18 Making Calls... 19 Phone Calls ...19 Private Calls ...19 Receiving Calls...20...
  • Page 6 Call Forwarding... 36 Forwarding All Calls ...36 Turning Off Call Forwarding ...37 Forwarding Missed Calls ...37 Viewing Call Forwarding Settings...38 Advanced Calling Features... 39 Call Waiting ...39 Switching Between Calls ...39 Putting a Call on Hold...40 Calling 2 People ...40 Creating Pauses and Waits While Dialing...41 Making International Calls ...41 Setting One Touch PTT...41...
  • Page 7 Accessing Voice Mail from the Message Center ...57 Sending Unanswered Calls to Voice Mail ...57 MOSMS Messages ... 58 Setting Up...58 Receiving a Message ...58 Reading from the Message Center ...59 Creating and Sending Messages ...59 Sorting Messages...62 Managing Memory...62 Datebook ...
  • Page 8 Locking Voice Records...86 Managing Memory...86 Customizing Your Phone ... 88 Setting the Volume ...88 Setting Your Phone to Vibrate...88 Changing the Look of Your Phone ...88 Temporarily Turning Off Calls ...90 Using Settings ...90 Profiles ... 95 Viewing Profiles...95 Switching Profiles ...95 How Changing Settings Affects Profiles...95 Temporary Profiles ...96 Creating Profiles...97...
  • Page 9 MOTOROLA LIMITED WARRANTY ... 114 Limited Warranty Motorola Communication Products (International) ... 118 Patent and Trademark Information ... 122 Index ... 123 Driving Safety Tips ... 128...
  • Page 10 DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: i830 Model Number: H74XAH6RR4AN Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a),...

  • Page 11: Getting Started

    Getting Started volume controls Push-To-Talk (PTT) button audio jack accessory connector retractable antenna light sensor speaker (in back) microphone...
  • Page 12 Getting Started Power button. Navigation key — press the arrows to scroll through menus and lists. OK key — selects highlighted item; answers calls. Menu key — accesses context-sensitive menus. Option key — selects the option appearing above it on the display. Send key —...

  • Page 13: Locating Your Sim Card

    Locating Your SIM Card Your SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM card holder in the back of your phone, underneath the battery. SIM card If your SIM card is not in the SIM card holder, it may be in the box your phone came in, attached to a piece of plastic about the size of a credit card.

  • Page 14: Inserting The Battery

    Getting Started Inserting the Battery 1 Remove the battery door. 2 Insert the battery into the battery area. Press the battery down to secure it. 3 To replace the battery door, locate the tabs on the battery door and the slots in the phone. slots 4 Place the tabs on the battery door into the slots on the phone.

  • Page 15: Charging The Battery

    5 Move the top of the battery door into place. Press it over the release button until you hear a click. Charging the Battery Your phone comes with a battery charger. 1 Plug the charger into an electrical outlet. 2 Open the connector cover. connector cover 3 Plug the other end of the charger into the...

  • Page 16: Removing The Battery

    Standard 3 hours 4 hours Battery Use and Maintenance • The Motorola iDEN Approved Lithium Ion chargers provide optimum performance. Other chargers may not fully charge the iDEN Lithium Ion battery or may yield a reduced number of lifetime charge cycles.

  • Page 17: Activating Service

    • Lithium Ion batteries have a self discharge rate and without use, lose about 1% of their charge per day. • The battery capacity is degraded if the battery is stored for long periods while fully charged. If long term storage is required, store at half capacity.

  • Page 18: Enabling Over-The-Air Security

    Getting Started Enabling Over-the-Air Security If you are set up to receive over-the-air programming from your service provider, you must enable security the first time you power on your phone or within 20 days of first activation of your phone: 1 When you power on your phone for the first time, after the idle screen appears, you will be prompted to select Ok to update your browser...

  • Page 19: Phone Basics

    • Private — Your Private ID is the number that others use to contact you using Private calls. It is filled in when you receive your first Private call. • Group ID — the number of the Talkgroup you have joined. •...

  • Page 20: Display Options

    Getting Started Display Options Two display options appear at the bottom of most screens. You select a display option by pressing the option key below it. Menus and Lists Your phone’s features are arranged in menus, submenus, and lists. To access the items in a menu or list, scroll using the navigation key at the top of your keypad.

  • Page 21: Main Menu

    Main Menu All your phone’s features can be accessed through the main menu. You can set the main menu to appear as a list or as large icons. Browser Browse the Web. Java Apps Java applications on your phone. See page 69. Settings Customize your phone.

  • Page 22: Status Icons

    Getting Started Shortcuts Create shortcuts to screens. See page 100. Profiles Groups of settings you new profile form apply together. See list of profiles page 95. Call Alert Lists call alerts. See page 25. Status Icons Status icons appear at the top of the display. Some appear at all times.

  • Page 23: Sim Card Security

    TTY — You are ready to use your phone to make calls using a teletypewriter device. See page 45. Roaming — You are using your phone outside your carrier's network. SIM Card Security Your SIM card protects your personal information. The SIM card stores all your Contacts information.

  • Page 24: Unblocking The Pin

    Getting Started Turning the PIN Requirement On and When the SIM PIN requirement is on, you are prompted to enter your PIN each time you turn on your phone. Note: If a SIM PIN is required, your phone will not function until the SIM PIN is entered, except for making emergency calls.

  • Page 25: Inserting And Removing Your Sim Card

    Inserting and Removing Your SIM Card Important: Do not touch the gold-colored areas of your SIM card. Switching SIM Cards Moving your SIM card from one phone to another moves all your Contacts information, but erases other information. If you remove your SIM card and use it with another phone, or use another SIM card with your phone, the following information is erased:...
  • Page 26 Getting Started 3 Carefully slide your SIM card into the SIM card holder. 4 Close the SIM card holder. 5 Lock the SIM card holder: While holding the bottom of the SIM card holder in place with one finger, gently press the top of the holder until you hear the holder click into place.
  • Page 27 Removing Your SIM Card Important: To avoid loss or damage, do not remove your SIM card from your phone unless absolutely necessary. 1 With your phone powered off, remove the battery door and battery. See “Removing the Battery” on page 6. 2 Open the SIM card holder.

  • Page 28: Accessories

    Note: Protect your SIM card as you would any delicate object. Store it carefully. Accessories To order accessories, log on to our Web site at www.motorola.com/store/iden or contact your Motorola Authorized Retailer. For More Information If you have questions about your i830 phone, contact your sales representative or your service provider.

  • Page 29: Making Calls

    Making Calls Your i830 phone makes two types of calls: digital cellular phone calls and Private calls. With Private calls, you use your phone as a long-range, digital walkie-talkie. Phone Calls With the Flip Open 1 Enter the number you want to call. 2 To place the call: Press s.

  • Page 30: Receiving Calls

    Making Calls Receiving Calls Phone Calls When you receive a phone call, your phone rings, vibrates, or lights up its backlight. Answering If the flip is closed, press t. -or- Open the flip. -or- Press s. -or- Press O. -or- Press A under Yes.

  • Page 31: From Contacts

    • Use a TTY device — see “Making TTY Calls” on page 45 From the Keypad To enter the number you want to call, press the numbers on the keypad. If you make a mistake: • To clear a digit, press A under Delete. •...

  • Page 32: Redialing The Last Number

    Making Calls • If the Contacts type displayed is not a phone number and you have more than one phone number stored in the Contacts entry, your phone prompts you to select the phone number you want to place the call to. From Datebook If you have numbers stored as part of events in Datebook, you can use these numbers to make...

  • Page 33: Missed Phone Calls

    Speed Dial 1 From the idle screen, use the keypad to enter the Speed Dial number assigned to the phone number you want to call. 2 Press #. 3 Press s. Turbo Dial From the idle screen, press and hold the Speed Dial number (1 through 9) assigned to the phone number you want to call.

  • Page 34: Using Mute

    Making Calls Using Mute Muting calls lets you listen to incoming sound without transmitting sound. Mute is available whenever you are on an active call. To turn mute on: Press A under Mute. While mute is on, Unmute appears as a display option.

  • Page 35: Call Alerts

    Call Alerts Sending a call alert lets the recipient know you want to talk to him or her on a Private call. When you send a call alert, the recipient’s phone emits a series of beeps, or vibrates, and displays your name or Private ID.
  • Page 36 Call Alerts Viewing Call Alerts 1 From the main menu, select Call Alert. 2 Scroll through the list. Viewing Date and Time To view the date and time a call alert was received: 1 From the main menu, select Call Alert. 2 Select the call alert you want information on.

  • Page 37: Recent Calls

    Recent Calls The recent calls list stores the numbers of the 20 most recent calls you have made and received. If the number of a recent call is stored in Contacts, the name associated with the number appears on the recent calls list. An icon appears beside the name or number indicating the Contacts type of the number used in the call.

  • Page 38: Deleting Recent Calls

    Recent Calls 2 Press A under Store. -or- If Store is not one of your options: Press m. Select Store. Tip: If Store is not on this menu, the number is already stored in Contacts. 3 To store the number as a new entry, select [New Contact].

  • Page 39: Contacts

    Contacts Contacts stores up to 600 numbers or addresses. Each Contacts entry can store several numbers or addresses. Information stored in Contacts is saved on your SIM card. A Contacts entry contains: • A name — A name is required if you are storing more than one number or address to the entry;...

  • Page 40: Viewing Contacts

    Contacts Note: You can store numbers up to 64 digits long, but every 20 digits must be separated by a pause or wait. See “Creating Pauses and Waits” on page 33. • A Speed Dial number — When you store a phone number, it is assigned a Speed Dial number.

  • Page 41: Creating Entries

    3 Set this option to Show Prvt/Grp. To set Contacts to show all entries: 1 From the Contacts list, press m. 2 Select Filter. 3 Set this option to Show All. Creating Entries A number or address and a Contacts type are required for all Contacts entries.

  • Page 42: Storing Numbers Faster

    Contacts 7 If you want to add more numbers or addresses to the entry: Scroll past the information you already entered. Enter the additional information for the entry using step 2 through step 6. You must assign a name to the entry, if you have not already. 8 Press A under Done.

  • Page 43: Editing Entries

    6 If you want to add more information to the entry, follow the applicable instructions in “Creating Entries” on page 31. 7 Press A under Done. Editing Entries 1 From the Contacts list, scroll to the entry you want to edit. 2 Press A under Edit.

  • Page 44: International Numbers

    Contacts This feature is useful when using voice mail or other automated phone systems that require you to dial a phone number and then enter an access number. To program a pause: Press and hold * until the letter P appears. The P represents a 3-second pause.
  • Page 45 Accessing Contacts with GSM Phones Go to idenphones.motorola.com/iden/support for more information. You can use iDEN Phonebook Manager to make the Contacts information saved to your i830 phone’s SIM card accessible in this type of phone.

  • Page 46: Call Forwarding

    Call Forwarding Call forwarding sends calls to the phone numbers you specify. You can forward all calls to one number or forward missed calls to different numbers depending on the reason you missed the call. You can forward phone lines 1 and 2 independently.

  • Page 47: Turning Off Call Forwarding

    Turning Off Call Forwarding If you don’t want all your calls forwarded, turn the feature off: 1 From the main menu, select Call Forward > To. 2 Set this option to Off. All your calls are now sent to your phone. Calls you miss are forwarded according to the options set for missed calls.

  • Page 48: Viewing Call Forwarding Settings

    Call Forwarding Viewing Call Forwarding Settings 1 From the main menu, select Call Forward > Forward > All Calls. 2 With To highlighted, press A under Status.

  • Page 49: Advanced Calling Features

    Advanced Calling Features Call Waiting Call Waiting lets you receive a second call while on an active call. Call Waiting is always available, unless you turn it off for a specific call. If you are on a call and receive a second call, your phone emits a tone and displays a message saying you are receiving a second call.

  • Page 50: Putting A Call On Hold

    Advanced Calling Features Putting a Call on Hold 1 While on an active call, press m. 2 Select Hold. If you want to make the call active again, press A under Resume. Calling 2 People Putting a Call on Hold, Making a Second Call 1 Place or receive a phone call.

  • Page 51: Creating Pauses And Waits While Dialing

    Creating Pauses and Waits While Dialing You can enter a pause or wait while dialing a number. For more information on pauses and waits, see “Creating Pauses and Waits” on page To create a pause while dialing a phone number: 1 From the keypad, enter the digits you want to occur before the pause.

  • Page 52: Setting Flip Actions

    Advanced Calling Features To set your phone to call a Private ID you choose: 1 From the main menu, select Settings > 2-Way Radio > One Touch PTT > Assigned Number. 2 To enter the Private ID you want your phone to call every time you press the PTT button: Enter the number using your keypad.

  • Page 53: Call Timers

    Joining a Talkgroup Your sales representative or your service provider establishes Talkgroups for you and assigns each Talkgroup a Talkgroup number. You can choose a name for each of your Talkgroups when you create entries for them in Contacts. To receive group calls made to any of these Talkgroups, you must join the Talkgroup.

  • Page 54: Using Your Phone As A Modem

    Advanced Calling Features • Phone Reset — keeps a running total of your phone call minutes, until you reset it. • Phone Lifetime — displays the total minutes of all your phone calls. • Prvt/Grp Reset — keeps a running total of all of your Private and group call minutes, until you reset it.

  • Page 55: Making Tty Calls

    2 With the phone’s display facing up, insert a data cable’s connector into the accessory connector, until you hear a click. 3 Insert the data plug into the data port of the other device. When used as a modem, your phone has these data transfer modes: •...
  • Page 56 Advanced Calling Features TTY device features such as Turbo-Code, High-Speed, and Interruption are not supported by your phone. These features must be turned off or disabled to use your TTY device with your phone. Turning On the TTY Feature Your phone’s TTY feature must be on if you want to make TTY calls, set the TTY mode, or change the TTY baud rate.
  • Page 57 Making TTY Calls To change the TTY baud rate: 1 From the main menu, select Settings > Phone Calls > TTY > Baud. 2 Select the baud rate for your location.

  • Page 58: Memo

    Memo Memo lets you store a number, make a call to that number, and save it to Contacts. To create a memo: 1 From the main menu, select Memo. 2 Enter the number using your keypad. 3 Press O. To view the memo later: 1 From the main menu, select Memo.

  • Page 59: Ring Tones

    Ring Tones To set the ring tone your phone makes when you receive phone calls, message notifications, or call alerts: 1 From the main menu, select Ring Tones. 2 Make sure Vibrate All is set to Off. 3 Scroll through the list of ring tones and select the one you want to assign.

  • Page 60: Ring And Vibrate

    Tones If you want to use other ring tones, you can download them into your phone for a fee. Go to www.motorola.com/idenupdate for a selection of custom ring tones and downloading instructions. Note: Ring tones purchased from this web site may be downloaded only once.

  • Page 61: Managing Memory

    Managing Memory To view the amount of memory available for custom ring tones: 1 From the main menu, select Ring Tones. 2 Make sure Vibrate All is set to Off. 3 Highlight any ring tone. 4 Press m. 5 Select Memory Usage. Deleting custom ring tones frees memory.

  • Page 62: Entering Text

    Entering Text You can enter text into your phone using the traditional method of pressing a key several times for each character, or by pressing a key once for each letter while words likely to be the one you want are chosen from a database. You can also enter symbols and numbers into a text field.

  • Page 63: Special Function Keys

    The displayed word may change as you type it. Do not try to correct the word as you go. Type to the end of the word before editing. 3 If the word that appears is not the desired word, press 0 to change the word on the display to the next most likely word in the database.

  • Page 64: Using Numeric Mode

    Entering Text Punctuation Press 1 or 0 to insert punctuation. Continue to press the key to view the list of symbols available through that key. Pause to select the symbol you want. Note: Additional punctuation symbols are available in Symbols mode. Using Numeric Mode 1 Select Numeric as your text input mode.

  • Page 65: Messages

    Messages You can receive the following types of messages on your phone: • Voice mail messages • Short Message Service (SMS) text messages • Depending on your service provider, you may have the option to receive fax mail and Net alerts.

  • Page 66: Message Center

    Messages Message Center The message center manages your messages. All your messages are stored in the message center. The message center shows how many messages you have of each type. To access your messages through the message center: 1 From the main menu, select Messages. 2 Scroll to the type of message you want to access.

  • Page 67: Voice Mail Messages

    Voice Mail Messages Note: To receive voice mail messages, you must first set up a voice mail account with your service provider. Receiving a Message When you receive a voice mail message, New Voice Mail Message appears on the display. To call your service provider’s voice mail system and listen to the message: Press A under Call.

  • Page 68: Mosms Messages

    MOSMS Messages Note: This feature may not be offered by your service provider. If your service provider offers MOSMS, your phone sends SMS messages using MOSMS and receives SMS messages from other phones that are using MOSMS. Setting Up Before you begin using MOSMS, you may need to set up your signature, service center number, and expiration information: 1 From the main menu, select Messages.

  • Page 69: Reading From The Message Center

    If your phone is powered off when you receive a text message, your phone notifies you the next time you power it on. If you are out of your coverage area, your phone alerts you when you return to your coverage area. Tip: While reading a text and numeric message that contains a phone number, you can press s to call that number.

  • Page 70: Beginning Messages From The Idle Screen

    MOSMS Messages To use a quick note: Press A under Browse. Scroll to the quick note you want. For more information on quick notes, see “Using Quick Notes”. When you are finished, press O. 4 If you want to send the message, press O or press A under Send.

  • Page 71: Resending Messages

    Using Drafts When you save a message as a draft, it is saved in the drafts folder. To edit a draft: 1 From the main menu, select Messages > Drafts. 2 Select the draft you want to edit. 3 To edit the fields you want to change, follow step 2 through step 4 in “Creating and Sending Messages”...

  • Page 72: Sorting Messages

    MOSMS Messages 4 Select Lock. Unlocking a Message 1 From the main menu, select Messages > Text Outbox. 2 Scroll to the message you want to lock or unlock. 3 Press A under Unlock. Sorting Messages You can sort messages in your inbox by sender, time and date, and status.

  • Page 73: Datebook

    Datebook Datebook stores up to 250 events. You can store events over a 13 month period — 12 months after and 1 month before the current date. A Datebook event contains: • A subject — A name you assign to the event. You can also enter a phone number, Private ID, or Talkgroup number here.

  • Page 74: Creating Events

    Datebook To view an event: 1 Select the day the event occurs. 2 Select the event. To change the current view: 1 While viewing Datebook, press m. 2 Select the view you want. Navigating Datebook To scroll through Datebook: Scroll left and right using the navigation key. -or- In week view and month view, press * or #.
  • Page 75 When you are finished, press O. 3 If you want to assign a location to the event: Select Location. Enter the location. See “Entering Text” on page 52. -or- Enter a phone number, Private ID, or Talkgroup number. After the event is stored, you can call this number.

  • Page 76: Editing Events

    Datebook Assigning More Options To assign more options before storing an event: 1 If you have created a reminder for the event and want to set the ring tone for that reminder: Select Ring Tone. Select the ring tone you want from the ring tones stored in your phone.

  • Page 77: Receiving Reminders

    5 If the event is not a recurring event, press O or press A under Yes to confirm. -or- If the event is a recurring event: Select This Event Only to delete only the event selected in step 2. Select Repeat Event to delete all occurrences of the event.

  • Page 78: Customizing Datebook Setup

    Datebook To make a call or send a call alert: 1 Highlight or select the event containing the number you want to call or send a call alert to. 2 To make a phone call: Press s. -or- Press m. Select Call # in Event. To make a Private call or group call: Press and hold the PTT button on the side of your phone.

  • Page 79: Java Applications

    Java Applications Your phone arrives with Java applications loaded and ready to install. You can download and install more Java applications. Note: Using Java applications may cause your phone to use up more battery power than other uses of your phone. Installing Applications 1 From the main menu, select Java Apps.

  • Page 80: Resuming Applications

    A under EndNow. Downloading Applications If you want to run more Java applications, you can download them into your phone. Go to www.motorola.com/idenupdate for a selection of Java applications and downloading instructions. Deleting Applications To delete an application: 1 From the main menu, select Java Apps.

  • Page 81: Managing Memory

    5 Press O or press A under Yes to confirm. Managing Memory To view the amount of memory available for Java applications: 1 From the main menu, select Java Apps > Java System. 2 Press A under Next. 3 To see more memory information, press A under Next again.

  • Page 82: Java Applications And Gps Enabled

    Java Applications 4 Press O. 5 Press A under Done. Java Applications and GPS Enabled Some Java applications can make use of your phone’s GPS feature to determine the approximate geographical location of your phone. (See “GPS Enabled” on page 75 for more information on the GPS feature.) However, for privacy reasons, you may not always want Java applications to access the location of your phone.
  • Page 83 To deny this request: 1 Press A under Deny. The application does not access the location of your phone. 2 Select the denying option you want: • Always — If the application requests access to the location of your phone again, the request is denied without notifying you.
  • Page 84 Java Applications • Ask — When the application requests access to the location of your phone, you are prompted to grant or deny permission (see “Granting or Denying Permission” on page 72). • Never — When the application requests access to the location of your phone, the request is denied without notifying you.

  • Page 85: Gps Enabled

    GPS Enabled Your phone’s GPS Enabled feature uses information from Global Positioning System (GPS) satellites orbiting the Earth to determine the approximate geographical location of your phone, expressed as latitude and longitude. The availability and accuracy of this location information (and the amount of time that it takes to calculate it) will vary depending on the environment in which you are using the GPS feature.

  • Page 86: Making An Emergency Call

    GPS Enabled • When your GPS antenna is covered (for example, by your hand or other object) or facing the ground • In temperature extremes outside the operating limits of your phone Walking or driving very slowly may also substantially reduce GPS performance. Even where location information can be calculated in such situations, it may take much longer to do so, and your location estimate may...

  • Page 87: Viewing Your Approximate Location

    GPS satellite signals and network assist data, it may take 30 seconds or more to determine the approximate location. This time will increase where there is reduced access to satellite signals. When your approximate location is determined, it is made available to the appropriate emergency response center.

  • Page 88: Enhancing Gps Performance

    GPS Enabled • The number of satellites used to calculate the location. In general, more satellites make for better accuracy. To calculate your location again: Press A under Rfrsh. It may take your phone several minutes to complete the process of determining your location. During this time, a message usually appears on your phone’s display saying your phone is scanning for satellites.
  • Page 89 To improve accuracy and increase your chances of a successful calculation, do the following while your phone is determining your approximate location: • Stay in the open. The GPS feature works best where there is nothing between your phone and a large amount of open sky.

  • Page 90: Updating Satellite Almanac Data

    GPS Enabled • Stand still. If possible, stand still until your phone is finished determining your location. Moving your phone at a walking pace while your phone is calculating your approximate location may substantially decrease GPS performance. • In a car. When using the GPS Enabled feature in a car, position your phone so that the GPS antenna has good access to GPS signals through the car’s windows.

  • Page 91: Setting Privacy Options

    Setting Privacy Options Your phone’s GPS privacy options control whether Java applications on your phone or other software applications may view the location of your phone.You may set your phone to one of these GPS privacy options. Note: Privacy options do not apply to the transmission of location information during emergency 911 calls.

  • Page 92: Using Gps With Map Software

    GPS Enabled To change your GPS PIN: 1 From the main menu, select Settings > Security > Change Password > GPS PIN. 2 Enter the current GPS PIN. Note: When you receive your phone, your GPS PIN is 0000. 3 Press A under Ok. 4 Enter the new 4- to 8-digit GPS PIN.
  • Page 93 Getting Started To connect your phone to your laptop or other device: 1 Open the connector cover. connector cover Using GPS with Map Software 2 With the phone’s display facing up, insert the data cable’s connector into the accessory connector, until you hear a click. 3 Insert the data plug into the COM port of your laptop or other device.
  • Page 94 GPS Enabled • Stop bits: 1 • Flow control: Hardware To set your phone to send location information to your laptop or other device: 1 From the main menu, select GPS > Interface. 2 Set NMEA OUT to On. Your phone is now sending location data to your laptop or other device.

  • Page 95: Voice Records

    Voice Records Note: This is an optional feature. Contact your service provider about its availability for purchase. A voice record is a recording you make with your phone and can play back. You can record notes to yourself or phone calls. Your phone can store up to 20 voice records.

  • Page 96: Deleting Voice Records

    Voice Records 2 Scroll to the voice record you want to label. 3 Press A under Label. 4 Enter the label you want to assign. See “Entering Text” on page 52. 5 Press O. Deleting Voice Records To delete a voice record: 1 From the main menu, select VoiceRecord.
  • Page 97 Managing Memory 2 Press O or A under Yes to confirm. Note: Voice records are stored in your phone using the same memory space used to store messages, Java application data, ring tones, and wallpaper images. Deleting some of these other items frees memory for voice records.

  • Page 98: Customizing Your Phone

    Customizing Your Phone Setting the Volume Of the Earpiece and Speaker 1 From the main menu, select Settings > Volume. 2 Scroll to Earpiece to set the earpiece volume. -or- Scroll to Speaker to set the speaker volume. 3 To set the volume: Scroll left or right.

  • Page 99: Setting Contrast

    Setting Wallpaper to Change Automatically Note: This feature may not be offered by your service provider. 1 From the main menu, select Settings > Display/Info > Wallpaper > Auto Cycle. 2 Select how often you want the wallpaper to change. Any of the wallpapers in your phone may appear on your idle screen.

  • Page 100: Temporarily Turning Off Calls

    Customizing Your Phone To control how long the backlight stays on: 1 From the main menu, select Settings > Display/Info > Backlight > Backlight. 2 Select the number of seconds you want the backlight to stay on. -or- Select Off if you never want the backlight on. To set the keypad backlight to light up only in low light conditions: 1 From the main menu, select Settings >...

  • Page 101: Phone Calls Features

    • Large Dialing — sets large digits to appear on the idle screen when you enter a number. • Contrast — sets the contrast of the display. • Language — sets the language that your phone displays. Phone Calls Features The Phone Calls menu controls how your phone handles phone calls: •...
  • Page 102 Customizing Your Phone Personalize Features The Personalize menu makes main menu items easier to access. • Menu Options — Reorder Menu lets you change the order of the items on the main menu by grabbing and moving them; Add/Remove Apps lets you create a shortcut to a Java application on the main menu.

  • Page 103: Security Features

    Security Features The Security menu lets you turn security features on and off and change passwords: • Phone Lock — turns on a feature that locks your phone: Lock Now takes effect immediately; Auto Lock takes effect when your phone is powered off and then on.
  • Page 104 Customizing Your Phone • Airplane Mode — prevents your phone from making or receiving phone calls, Private calls, or group calls; or transferring data. • Phone Only — prevents your phone from making or receiving Private calls or group calls, or transferring data.

  • Page 105: Profiles

    Profiles A profile is a group of settings saved together so that you can apply them to your phone easily. A profile contains these settings: • Ring Tones — sets all options described in “Ring Tones” on page 49, except assigning ring tones to Contacts.

  • Page 106: Temporary Profiles

    Profiles When you do this, your phone either: • Updates the profile in effect to reflect these changes, without notifying you -or- • Creates a temporary profile that contains these changes Note: This feature may not be offered by your service provider.

  • Page 107: Creating Profiles

    2 Scroll to the temporary profile. 3 Press m. 4 Select Store As New. 5 Enter the name you want to give the profile. See “Entering Text” on page 52. When you are finished, press O. To overwrite the profile that temporary profile is based on: 1 From the main menu, select Profiles.

  • Page 108: Setting Call Filtering

    Profiles 3 Press m. 4 Select Delete. 5 Press O or press A under Yes to confirm. To delete all profiles: 1 From the main menu, select Profiles. 2 Press m. 3 Select Delete All. 4 Press O or press A under Yes to confirm. Setting Call Filtering The call filtering setting in each profile lets you control which calls, call alerts, and message...
  • Page 109 • Text Messages sets your phone not to sound a tone or vibrate when you receive text messages. • All sets your phone not to sound a tone or vibrate when you receive any message. Note: When you receive a type of message you have set not to sound a tone or vibrate, the messages notification screen appears as usual.

  • Page 110: Shortcuts

    Shortcuts Shortcuts lets you access most menu options by pressing a number on your keypad or saying the voice name of the shortcut. You create the shortcut and then use it to take you to that screen any time. Creating a Shortcut 1 Go to the menu item you want to create a shortcut for.

  • Page 111: Deleting Shortcuts

    6 Scroll to the place where you want the shortcut to appear. 7 Press A under Insert. 8 Repeat step 4 through step 7 for all the items you want to move. 9 Press A under Done. To change the number or voice name assigned to a shortcut: 1 From the main menu, select Shortcuts.

  • Page 112: Using A Headset

    Using a Headset If you use a headset or similar device with your phone, you can set your phone to send incoming sound to the headset only, or to the headset and the speaker at the same time: 1 From the main menu, select Settings > Advanced >...

  • Page 113: Understanding Status Messages

    Understanding Status Messages You may receive status messages under certain conditions. Before contacting Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Note: When your flip is closed, the internal display screen shows a shortened version of the status message displayed in the external screen.
  • Page 114 Understanding Status Messages Status Status Message Messages Messages Description (internal (external display) display) An error occurred. Try Again Please Try Please try again. Again You have entered an Wrong PIN incorrect PIN number. You have inserted a SIM Please Enter card that will not work Special Code with a your service...
  • Page 115 Status Status Message Messages Messages Description (internal (external display) display) Searching for GPS Scanning for satellites. Satellites Could not find GPS Unable to satellites. Locate Sats Technical Error A problem occurred in your phone’s GPS circuitry. If this error occurs, contact Customer Care.

  • Page 116: Safety And General Information

    Portable Radio Product Operation and EME Exposure Your Motorola radio product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME): •...

  • Page 117: Phone Operation

    “IN USE”. Holding the antenna affects call quality and may cause the radio product to operate at a higher power level than needed. Approved Accessories For a list of approved Motorola accessories call 1-800-453-0920, or visit our website at www.motorola.com/iden.
  • Page 118 The SAR information reported to the FCC includes the FCC-accepted Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.

  • Page 119: Electro Magnetic Interference/Compatibility

    Electro Magnetic Interference/Compatibility Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so.

  • Page 120: Operational Warnings

    Safety and General Information Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information. Use While Driving Check the laws and regulations on the use of radio products in the area where you drive.

  • Page 121: Operational Cautions

    as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not always posted. Blasting Caps and Areas To avoid possible interference with blasting operations, turn off your radio product when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio”.

  • Page 122: Accessory Safety Information

    Safety and General Information Clean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals that could seriously damage the radio product. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying liquids directly on the radio product.
  • Page 123 • The cord size is 18AWG for lengths up to 100 feet and 16AWG for lengths up to 150 feet. • Do not operate any battery charger if it has received a sharp blow, has been dropped, or has been damaged in any way; take it to a qualified service technician.

  • Page 124: Motorola Limited Warranty

    PURCHASED IN THE UNITED STATES OR CANADA What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its Motorola iDEN Digital Mobile and Portable Handsets ("Products"), Motorola-branded or certified accessories sold for use with these Products ("Accessories") and...
  • Page 125 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories.
  • Page 126 Who is covered? This warranty extends only to the first consumer purchaser, and is not transferable. What will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty.
  • Page 127 Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.

  • Page 128: Limited Warranty Motorola Communication Products (International)

    80% of rated capacity, or b. the battery develops leakage. MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned...
  • Page 129 MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment if expressly excluded from this warranty.
  • Page 130 Product or parts infringe a patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser in any such suit which are...
  • Page 131 Product or parts as established by MOTOROLA. MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts...

  • Page 132: Patent And Trademark Information

    Information MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2004 Motorola, Inc. All rights reserved. Microsoft and Microsoft Internet Explorer are registered trademarks of Microsoft Corporation.

  • Page 133: Index

    Index Numerics 2-way radio 91 see also Private calls, group calls, and call alerts 3-way calling 40 Accessories 18 safety 112 Alpha mode 52 Backlight 90 Battery care 6 charging 5, 6 door 3 inserting 4 safety 111 Baud rate 94 Call alerts 25 deleting 26 queue 25...
  • Page 134 Index international numbers 34 searching 30 showing all entries 31 showing only Private IDs 30 SIM card 29 storing fast 32 storing from idle screen 32 storing from Memo 32, 48 storing from recent calls 27, type 27, 29 viewing 30 voice name 32 with non-i830 phones 35 Datebook 22...
  • Page 135 memory 71, 87 Keypad 2 locking 93 Language 91 Lists, see menus Memo 48 calling from 48 creating 48 editing 48 storing to Contacts 32, 48 viewing 48 Memory Java applications 71, 87 MOSMS messages 62 ring tones 51 voice records 86 Menu key 2, 10 Menus 10 context-sensitive 2, 10...
  • Page 136 Index changing settings 95 creating 97 Datebook 66 deleting 97 editing 97 switching 95 temporary 96 viewing 95 Programming, over-the-air 8 One Touch 23 One Touch, setting 41 PUK code 14 Quick notes 60 see also MOSMS messages, Quick notes Radio frequency 106 Recent calls 21, 27 creating MOSMS messages...
  • Page 137 Speakerphone 23 Speed Dial 22, 30, 32 Status messages 103 Symbols mode 54 T9 Text Input, see text entry Talkgroups 42, 43, 91 Text display area 9 Text entry 52 Alpha mode 52 database 52, 53 icons 52 mode 52 Numeric mode 54 Symbols mode 54 Word mode 52...

  • Page 138: Driving Safety Tips

    • Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
  • Page 139 • Your phone can perform many other functions besides allowing you to make and receive calls. Do not let these features distract you from driving. Use them only when it is safe to do so. • Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.

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