Warning Message; Replace Toner Cartridge" Message Is Displayed On The Initial Installation Or After Replacing The Toner Cartridge - Canon imageRUNNER ADVANCE C3330 Series Troubleshooting Manual

Warning Message

Copier Color | iR-ADV C3330/C3325/C3320 Series |
"Replace Toner Cartridge" message is displayed on the initial
installation or after replacing the toner cartridge
[Symptom]
"Replace Toner Cartridge" message may be displayed on the initial installation or after replacing the toner cartridge.
[Cause]
When toner is difficult to come out of the toner cartridge after inserting the cartridge, the message "Replace Toner Cartridge" is
displayed on UI screen.
If the main power is turned off while the machine is in the said condition, as toner is not supplied enough in the developing unit,
the data of no toner remains in the machine.
If the main power is turned on after that, the backed up data of no toner is used in the machine and the machine determines that
the toner cartridge is empty.
As a result, the "Shake Toner Cartridge" message is not displayed on the UI screen but "Replace Toner Cartridge" instead.
[Service work]
1) Open the front cover, then pull out the toner cartridge.
2) Shake the toner cartridge vertically about 10 times, keeping the white part upward.
3) Insert the toner cartridge and close the front door.
[Caution] When the "Shake Toner Cartridge" message appears again, the prior notification of toner cartridge delivery is delivered
via UGW.
120