Motorola moto g Service Manual
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Motorola moto g Service Manual

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10/22/2013
Moto G (2nd Generation) Level 2 –
Global Service & Repair Manual

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Summary of Contents for Motorola moto g

  • Page 1 10/22/2013 Moto G (2nd Generation) Level 2 – Global Service & Repair Manual...

  • Page 2: Revision History

    Global Service and Repair Manual G (2 ENERATION EVISION ISTORY Revision Date Notes 2014/05/27 Initial Release 2014/06/19 Updated disassembly and assembly instructions. 2014/06/25 Updated disassembly and assembly instructions. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 2 Do not share without consent from Motorola...

  • Page 3: Table Of Contents

    SIM FPC module Assembly ......................51   Camera lens assembly, camera bezel assembly and battery sponge assembly ......53   Front housing to Rear Housing Assembly ..................54 Motorola Mobility Confidential Restricted: PAGE 3 Do not share without consent from Motorola...
  • Page 4 Motorola Moto G Global Service and Repair Manual   IMEI Label Application ........................56 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 4 Do not share without consent from Motorola...

  • Page 5: List Of Tables

    Figure 7. PSCD Top and Bottom View ................12 Figure 8. Display Alignment ................... 13 Figure 9. Exploded View 1 ..................... 14 Figure 10. Exploded View 2 ................... 15 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 5 Do not share without consent from Motorola...

  • Page 6: Safety Information

    Ensure screws and screwdrivers do not contact the Battery. • Failure to adhere to Safety Critical Note(s) may increase risk of rupture, burning, or failure to function safely when • used by the customer. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 6 Do not share without consent from Motorola...

  • Page 7: Introduction

    NTRODUCTION External Views 07/16/2014 Figure 1. External Views Motorola Mobility Confidential Restricted: PAGE 7 Do not share without consent from Motorola...

  • Page 8: Table 1. External Views Parts List

    MAIN DISPLAY FRONT-FACING IMAGER TOP SPEAKER FRONT HOUSING HSJ Trim POWER KEY VOLUME KEY BATTERY HOUSING BOTTOM SPEAKER CAMERA LENS LED FLASH USB CONNECTOR 07/16/2014 SECONDARY MICROPHONE MESH Motorola Mobility Confidential Restricted: PAGE 8 Do not share without consent from Motorola...

  • Page 9: Pscd Gaps

    Concentricity between imager center eye to lens artwork MAX: 0.35mm Parallelism of screen and lens artwork in X |X1-X2|≤0.2mm Parallelism of screen and lens artwork in Y |Y1-Y2|≤0.2mm Motorola Mobility Confidential Restricted: PAGE 9 Do not share without consent from Motorola...

  • Page 10: Figure 2. Pscd Front

    Figure 2. PSCD Front 2-­‐1 4-­‐1 3-­‐1 07/16/2014 2-­‐2 2-­‐2 4-­‐2 3-­‐2 2-­‐1 Figure 3. PSCD Front (Battery Cover Removed) Motorola Mobility Confidential Restricted: PAGE 10 Do not share without consent from Motorola...

  • Page 11: Figure 4. Camera Hole

    07/16/2014 Figure 4. Camera Hole Figure 5. PSCD Side View Motorola Mobility Confidential Restricted: PAGE 11 Do not share without consent from Motorola...

  • Page 12: Figure 6. Pscd Side View

    Figure 6. PSCD Side View 07/16/2014 Figure 7. PSCD Top and Bottom View Motorola Mobility Confidential Restricted: PAGE 12 Do not share without consent from Motorola...

  • Page 13: Figure 8. Display Alignment

    07/16/2014 Display   a ctive   area Lens   w indow   area Figure 8. Display Alignment Motorola Mobility Confidential Restricted: PAGE 13 Do not share without consent from Motorola...

  • Page 14: Exploded Views

    Exploded Views 07/16/2014 Figure 9. Exploded View 1 Motorola Mobility Confidential Restricted: PAGE 14 Do not share without consent from Motorola...

  • Page 15: Figure 10. Exploded View 2

    07/16/2014 Figure 10. Exploded View 2 Motorola Mobility Confidential Restricted: PAGE 15 Do not share without consent from Motorola...

  • Page 16: Table 3. Exploded View Parts List

    SCREW M T5 FLAT HEAD M1.4*3.0 Zn BLACK SCREW M T5 FLAT HEAD M1.4*3.0 Zn WHITE SCREW M T5 FLAT HEAD M1.4*4.1 Cr3 BLK SCREW PT T5 FLAT HEAD M1.4*4.1 Zn J WHITE Motorola Mobility Confidential Restricted: PAGE 16 Do not share without consent from Motorola...
  • Page 17 ADHESIVE SIM DOOR CAP DOOR SIM CONN COAXIAL CABLE 2PIN 83.9*1.0mm MESH MIC RUBBER MIC MAIN BATTERY COVER PRINTING NO DTV BLACK BATTERY COVER PRINTING NO DTV WHITE Motorola Mobility Confidential Restricted: PAGE 17 Do not share without consent from Motorola...

  • Page 18: Disassembly

    Rear Housing Front Housing 07/16/2014 Power Key SIM FPC Battery Proximity Loud &Volume Sensor FPC Speaker & FF Imager Rear Facing Imager HSJ Boot & USB Boot Motorola Mobility Confidential Restricted: PAGE 18 Do not share without consent from Motorola...

  • Page 19: Tools Required For Disassembly

    Tools Required for Disassembly The following tools are required to disassemble the Moto G phone. Description Part # Picture / Drawing Plastic Bar or Black Stick 5 IP Torx Bit Torque Driver (Adjustable) 07/16/2014 Tweezers ESD Mat and Wrist Strap...

  • Page 20: Battery Door Removal

    Use the flat end of the Plastic bar to pry up the Battery Door at the USB port. Pull the Battery Door away from the Rear Housing. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 20 Do not share without consent from Motorola...

  • Page 21: Rear Housing Removal

    Use the flat end of the Black stick to unsnap the Rear Housing, beginning at the top left and top right corners. 07/16/2014 Lift the Rear Housing away from the assembly. Motorola Mobility Confidential Restricted: PAGE 21 Do not share without consent from Motorola...
  • Page 22 Use the tweezers to remove the battery sponge. 07/16/2014 Lift and remove the Power Key and Volume Key from the slots in the Front Housing. Motorola Mobility Confidential Restricted: PAGE 22 Do not share without consent from Motorola...

  • Page 23: Sim Fpc Removal

    Use the flat end of the Plastic bar to remove SIM Flex connector and SIM Flex. Insert the flat end of the Plastic bar to pry SIM Flex open.. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 23 Do not share without consent from Motorola...

  • Page 24: Battery Removal

    Use the flat end of the Plastic bar to release the 07/16/2014 Battery Flex Connector from the PCB. Use the tweezers to tear off the copper tape from the shielding. Motorola Mobility Confidential Restricted: PAGE 24 Do not share without consent from Motorola...
  • Page 25 // CAUTION // Do not use sharp objects to reach under the Battery. Reaching under the Battery with sharp 07/16/2014 objects may puncture the Battery wrapping. Step 4-2 Motorola Mobility Confidential Restricted: PAGE 25 Do not share without consent from Motorola...
  • Page 26 After you remove the Foil and Adhesive Sheet, you cannot reuse it. Use ISP Alcohol to clean adhesive residue from PCB Shields and Battery. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 26 Do not share without consent from Motorola...
  • Page 27 Failure modes as below are not allowed. 07/16/2014 BAD: Swelling battery Failure modes as below quality are acceptable. GOOD: Packing deformation GOOD: Deformation at the corner side Motorola Mobility Confidential Restricted: PAGE 27 Do not share without consent from Motorola...

  • Page 28: Lcm Connector Removal

    Front-Facing Imager ZIF Connector. Use the flat end of the Plastic bar to open the LCM Connector ZIF Door. 07/16/2014 Remove coaxial cable from the PCB. Motorola Mobility Confidential Restricted: PAGE 28 Do not share without consent from Motorola...

  • Page 29: Proximity Sensor Fpc And Front Camera Fpc Removal

    Proximity sensor FPC and Front Camera FPC Removal 10. Use the Tweezers to disconnect the Proximity sensor flex BTB connector. 11. Use the Tweezers to disconnect the FF camera BTB connector. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 29 Do not share without consent from Motorola...

  • Page 30: Pcb Removal

    PCB Removal 12. Remove the 3 IP5 Torx Screws from the PCB 13. Lift the PCB away from the front 07/16/2014 housing assembly. Motorola Mobility Confidential Restricted: PAGE 30 Do not share without consent from Motorola...
  • Page 31 14. Use the Tweezers to release the Conductive pad Camera Lens. 15. Use the Tweezers to disconnect the main camera module. 07/16/2014 16. Use the Tweezers to remove front camera Gasket. Motorola Mobility Confidential Restricted: PAGE 31 Do not share without consent from Motorola...

  • Page 32: Proximity Grommet Removal

    17. Use the Tweezers to remove the Proximity sensor module from the front housing. 18. Check the board for any remaining adhesive and remove it with the pointed end of the plastic bar. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 32 Do not share without consent from Motorola...

  • Page 33: Hsj And Micro Usb Grommet Removal

    Grommets, you cannot reuse it. 19. Use the tweezers to remove HSJ grommet from the HSJ connector. 20. Use the tweezers to remove micro USB grommet from the USB. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 33 Do not share without consent from Motorola...

  • Page 34: Loud Speaker Removal

    Remove the Speaker only if it is defective or damaged. If the Speaker will be reused, skip this step. After you remove the speaker, you cannot reuse it. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 34 Do not share without consent from Motorola...

  • Page 35: Battery Reuse Preparation

    Battery against a table top. 23. If the Battery foil pack is wrinkled, slide the flat edge of the Black stick against the foil pack to smooth it. Motorola Mobility Confidential Restricted: PAGE 35 Do not share without consent from Motorola...

  • Page 36: Front Housing Cleaning Preparation

    24. Use the tweezers to remove the right adhesive. 25. Use the tweezers to remove the left adhesive. 07/16/2014 3. Use ISP Alcohol to clean adhesive residue from the front housing. Motorola Mobility Confidential Restricted: PAGE 36 Do not share without consent from Motorola...

  • Page 37: Assembly

    Power Key SIM FPC Battery Speaker Sensor FPC &Volume & FF Imager Rear Facing Imager 07/16/2014 HSJ Boot & USB Boot Front Housing Rear Housing Battery Door Motorola Mobility Confidential Restricted: PAGE 37 Do not share without consent from Motorola...

  • Page 38: Tools Required For Assembly

    Tools Required for Assembly The following tools are required to assemble the Moto G phone. Description Part # Picture / Drawing Plastic Bar or Black Stick 5 IP Torx Bit Torque Driver (Adjustable) 07/16/2014 Tweezers ESD Mat and Wrist Strap...

  • Page 39: Speaker Assembly

    Remove the liner from the Speaker adhesive by the tweezers. Use hand to align the Loud speaker gasket while placing Loud speaker in Front housing nest. Pin contact direction shown in the figure. Motorola Mobility Confidential Restricted: PAGE 39 Do not share without consent from Motorola...
  • Page 40 Tear off the copper liner and stick the cooper tape on the front housing. Align the copper tape on FHsg chassis shown in the figure. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 40 Do not share without consent from Motorola...

  • Page 41: Proximity Sensor Fpc Assembly

    Proximity Sensor FPC Assembly 07/16/2014 Assemble the new grommet on the Proximity sensor. Motorola Mobility Confidential Restricted: PAGE 41 Do not share without consent from Motorola...
  • Page 42 ALIGN   P INS Align the two fixed points and stick on the front housing. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 42 Do not share without consent from Motorola...

  • Page 43: Pcb To Front Housing Assembly

    PCB to Front Housing Assembly Assemble USB grommet to micro USB. 07/16/2014 Assemble HSJ grommet to HSJ connector. Motorola Mobility Confidential Restricted: PAGE 43 Do not share without consent from Motorola...
  • Page 44 Place the main camera and connect to PCB. Stick the conductive pad on the main camera and align the upper left corner of Rear camera to paste the conductive pad. Motorola Mobility Confidential Restricted: PAGE 44 Do not share without consent from Motorola...
  • Page 45 Assemble the front camera and place into the hole of front housing. 07/16/2014 Assemble the PCB on the front housing. 10. Connect the front camera connector and proximity sensor connector. Motorola Mobility Confidential Restricted: PAGE 45 Do not share without consent from Motorola...
  • Page 46 12. Slide a fingertip over the ZIF connector door to close it evenly. 13. Stick the Mylar on LCM connector. 07/16/2014 14. Lock three IP5 screws by sequence. Motorola Mobility Confidential Restricted: PAGE 46 Do not share without consent from Motorola...
  • Page 47 15. Stick 2 WDL (Water Detect Label) on PCB, identify as in the figure. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 47 Do not share without consent from Motorola...

  • Page 48: Battery Assembly

    Battery are free of foreign material. Ensure screws and screwdrivers do not contact the Battery. Clean the battery cave of front housing ASSY And put 2 battery adhesives in assembly. Motorola Mobility Confidential Restricted: PAGE 48 Do not share without consent from Motorola...
  • Page 49 Failure to adhere to Safety Critical Note(s) may increase risk of rupture, burning, or failure to function safely when used by the 07/16/2014 customer. Put the battery into the battery cave. Motorola Mobility Confidential Restricted: PAGE 49 Do not share without consent from Motorola...
  • Page 50 Place the copper tape and align the 2 fixing locations. Use a fingertip to smooth the copper tape. Tear of the liner of copper tape. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 50 Do not share without consent from Motorola...

  • Page 51: Sim Fpc Module Assembly

    SIM FPC module Assembly 07/16/2014 16. Tear off SIM FPC liner. 17. Connect SIM FPC connector before two pillar points on BB shielding cover alignment. Motorola Mobility Confidential Restricted: PAGE 51 Do not share without consent from Motorola...
  • Page 52 19. The orientation “tail” of the Power and Volume Key should point toward the bottom of the assembly 20. Press the Power Key and Volume Key to check the tactile responses. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 52 Do not share without consent from Motorola...

  • Page 53: Camera Lens Assembly, Camera Bezel Assembly And Battery Sponge Assembly

    22. Tear off the sponge liner and use the tweezers to assemble camera lens. 07/16/2014 23. Use the tweezers to assemble battery sponge on the battery cover. Motorola Mobility Confidential Restricted: PAGE 53 Do not share without consent from Motorola...

  • Page 54: Front Housing To Rear Housing Assembly

    14x 5IP screws to 0.9 in-lbs in the order shown. NOTE Screws should be tightened in the following order: Four Upper Screws. _M1.4*4.1 Four Lower Screws. _M1.4*4.1 Remaining 6 middle Screws. _M1.4*3.0 Motorola Mobility Confidential Restricted: PAGE 54 Do not share without consent from Motorola...
  • Page 55 26. Screw the 6 IP5 Torx Screws to lock the Rear Housing. 27. Assemble Battery cover. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 55 Do not share without consent from Motorola...
  • Page 56 IMEI Label Application 28. Place and stick the IMEI Label and align to the rear housing. 07/16/2014 Motorola Mobility Confidential Restricted: PAGE 56 Do not share without consent from Motorola...

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