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Error Message
Bidirectional communication
error
Ink refresh timing exceeded
Unknown error #****
Error Content
Bidirectional communication
cannot be established between
computer and printer.
The timing for ink refresh is
overdue.
An unknown error was returned.
List of Error Messages/Warning Messages
Handling
Confirm that the printer's power is
on (online or sleep state).
Restart the computer and printer.
If the printer is connected to the
computer with LAN connection,
Check the [Extend Time-Out value]
check box from the network utility.
If the printer is shared, start
Windows Task Manager, and
confirm that ""Canon XXXX Status
Monitor Service" (where XXXX is the
model name) is registered in the
[Service] tab.
If it is not registered, follow the
steps below to register the service.
1. Start CD-ROM.
2. [Click [Install the printer driver].
3. Select [Server Client Registration],
and then click [OK].
Confirm the port settings.
Perform an "ink refresh".
Confirm the printer driver's version.
If the printer driver used is not the
latest version, download the latest
version from the website and install.
If the same error occurs again, take
note of the message displayed
(#****) and contact your place of
purchase.
(P.136)
169
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Table of Contents
Troubleshooting
