Motorola ic502 Phone Manual
Motorola ic502 Phone Manual

Motorola ic502 Phone Manual

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Phone Guide
ic502 by Motorola®
www.nextel.com
© 2006 Sprint Nextel. All rights reserved. Sprint, the "Going Forward"
logo, the NEXTEL name and logo, "NEXTEL only from Sprint," and
other trademarks are trademarks of Sprint Nextel.
Printed in the U.S.A.

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Summary of Contents for Motorola ic502

  • Page 1 Phone Guide ic502 by Motorola® www.nextel.com © 2006 Sprint Nextel. All rights reserved. Sprint, the “Going Forward” logo, the NEXTEL name and logo, “NEXTEL only from Sprint,” and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A.
  • Page 2 Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality.
  • Page 3: Table Of Contents

    Your ic502 By Motorola ........
  • Page 4 Dialing Nextel Services ........133...
  • Page 5 2H. Managing Voice Records ..... . . 141 Voice Records ..........142 Section 3: Service Features .
  • Page 6 4B. Manufacturer’s Warranty ..... . . 198 Motorola Limited Warranty for the United States and Canada ......199 Service and Repairs .
  • Page 7: Welcome To Nextel From Sprint

    Welcome to Nextel From Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. You can make both wireless phone calls on the Nationwide Sprint PCS Network and Nextel Walkie-Talkie calls on the...
  • Page 8: Introduction

    Introduction This Phone Guide introduces you to Sprint Nextel service and the features of your new phone. It’s divided into four sections: Section 1: Getting Started Section 2: Using Your Phone Section 3: Service Features Section 4: Safety and Warranty Information...
  • Page 9: Your Phone's Menu

    Your Phone’s Menu The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 26. CALL HISTORY 1: A ALLS 2: W ALKIE ALKIE 3: M ISSED ALLS 4: I NCOMING...
  • Page 10 MESSAGING 1: S ESSAGE 2: T ESSAGING 1: Inbox 4: Drafts Folder 3: V OICEMAIL 4: S ETTINGS 1: Notification MY CONTENT 1: G AMES 1: Get New 2: R INGERS 1: Get New 3: S CREEN AVERS 1: Get New 4: A PPLICATIONS 1: Get New...
  • Page 11 TOOLS 1: A LARM LOCK 1: Alarm 1 4: Alarm 4 2: C ALCULATOR 3: C ALENDAR 4: SIM M ANAGER 1: Copy to Contacts 4: Help 5: P HONE PDATE 6: W ORLD LOCK SETTINGS 1: S OUNDS 1: Ringer Type 1: Call with ID 4: Voicemail 7: Alarm...
  • Page 12 3: Update Vision Profile 4: W ALKIE ALKIE 1: One Touch WLK-TLK 2: Talkgroup Silent 3: Talkgroup Area 5: R OAMING 1: Set Mode 2: Call Guard 3: Data Roam Guard 6: L OCATION 7: S ECURITY 1: Lock Phone 2: Change Lock Code 3: SIM PIN 4: Change SIM PIN...
  • Page 13 8: Text Input 1: Personal Dictionary 9: P HONE 1: My Phone Numbers 2: Word Pop-up List 3: Word Completion 2: Version 3: Advanced...
  • Page 14 viii...
  • Page 15: Section 1: Getting Started

    Section 1 Getting Started...
  • Page 16: Setting Up Service

    Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Nextel for assistance with your wireless service. Section 1A: Setting Up Service Se ct io n 1A...
  • Page 17: Getting Started

    When you power up your phone the first time, it performs a series of security checks. For example, it verifies the phone is Nextel-approved and the correct SIM card is installed. If you don’t pass the security checks, your phone displays messages and screen prompts showing what to do next.
  • Page 18: Setting Up Your Voicemail

    Note: Voicemail Passcode If you are concerned about unauthorized access to your voicemail account, Nextel recommends that you enable your voicemail passcode. For more information about using your voicemail, see “Using Voicemail” on page 147.
  • Page 19: Account Passwords

    4 for more information on your voicemail password. Data Services Password With your ic502 by Motorola®, you may elect to set up a data services password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.
  • Page 20: Getting Help

    View other service plans and options available. Learn more about data services and other great products like games, ringers, screen savers, and more. Reaching Nextel Customer Service You can reach Nextel Customer Service many different ways: * 2 s Dial Sign on to your account at Call us toll-free at 1-800-639-6111.
  • Page 21: Sprint 411

    To access Operator Services: Press For more information or to see the latest products and services, visit us online at www.nextel.com Section 1A: Setting Up Service...
  • Page 22: Your Phone: The Basics

    Your Phone: The Basics In This Section Your ic502 By Motorola Getting Started With Your Phone Finding Your Phone Number and Walkie-Talkie Number Basic Phone Features Accessories Entering Text Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you.
  • Page 23: Your Ic502 By Motorola

    Your ic502 By Motorola Front View of Phone 1. Audio Connector 2. Speaker Key 3. Status Light 4. Volume Controls 5. Walkie-Talkie Button Section 1B: Your Phone: The Basics 8. Smart Key 7. Retractable Antenna 6. External Display...
  • Page 24 Inside View of Phone 9. Earpiece 20. Display Screen 19. Keypad Sensor 10. Softkeys 18. BACK Key 11. WEB Key 17. END / 12. TALK Key Power Key 16. OK Key 15. Navigation Keys 13. Microphone 14. Accessory Connector Section 1B: Your Phone: The Basics...
  • Page 25: Key Functions

    Key Functions Audio Connector allows you to plug in an optional headset for convenient, hands-free conversations. Your Walkie-Talkie headset can only use this connector. Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving.
  • Page 26 External Display shows information about incoming calls, battery strength, signal coverage, today’s date and time, and more. Retractable Antenna can be extended to optimize your phone’s performance during phone calls, Walkie-Talkie calls, and data sessions. Smart Key ends a phone call or Walkie-Talkie call, forwards an incoming call to voicemail and dismisses a Call Alert.
  • Page 27 call, press it to mute the ringer; press it twice to forward the call to voicemail. BACK Key deletes characters from the display screen in text entry mode. When in a menu, press the previous menu. This key also allows you to return to the previous screen during a data session.
  • Page 28: Getting Started With Your Phone

    Your SIM (Subscriber Identity Module) card is a small piece of plastic located inside, next to your battery. Your SIM card is tucked in underneath an edge. If there is no SIM card in your phone, contact Nextel Customer Service at 1-800-639-6111. Inserting Your SIM Card...
  • Page 29: Removing Your Sim Card

    Important: Do not touch the gold-colored areas of your SIM card. Removing Your SIM Card Important: To avoid losing information stored in your SIM card, do not remove it from your phone unless absolutely necessary. To remove your SIM card: With your phone powered off, remove the battery door and battery.
  • Page 30 After you begin using your phone with this SIM card, you will not be able to use a different SIM card in this phone. Contact Nextel Customer Service at 1-800-639-6111 for assistance. Section 1B: Your Phone: The Basics...
  • Page 31 WARNING Use only Nextel-approved or Motorola-approved batteries and chargers with your phone. The failure to use a Nextel-approved or Motorola-approved battery and charger may increase the risk that your phone overheats, catches fire, or explodes, resulting in serious bodily injury, death, or property damage.
  • Page 32: Installing The Battery

    Installing the Battery To install your battery: Make sure the phone is powered off. Slide the release button back until it releases the battery door. Allow the battery door to pop up, and remove it from the back of your phone. Insert the top of the battery into the battery area.
  • Page 33: Removing The Battery

    Removing the Battery WARNING Do not handle a damaged or leaking Li-Ion battery as you can be burned. To remove your battery: Make sure the phone is powered off. Slide the release button back until the battery door unlatches. Allow the battery door to pop up, and remove it from the back of your phone.
  • Page 34 If the battery charge is getting too low, the phone makes a sound and displays a message. Always use a Nextel-approved or Motorola-approved charger, or vehicle power adapter to charge your battery. Using the Charger To use the charger provided with your phone: Plug the charger into an electrical outlet.
  • Page 35 USB cable and a computer that supports charging through its USB port. You can only use a Motorola-approved USB cable. Battery Use and Maintenance Nextel-approved Li-Ion chargers provide optimum performance. Other chargers may not fully charge the Li-Ion battery or may yield a reduced number of lifetime charge cycles.
  • Page 36: Finding Your Phone Number And Walkie-Talkie Number

    Finding Your Phone Number and Walkie-Talkie Number My Info lets you view your phone number, Walkie-Talkie number, and other information. To view information about your phone: Press Scroll to see your information: Mobile lists your phone number. Walkie-Talkie lists your Walkie-Talkie number. Press Options (right softkey) and select Edit.
  • Page 37: Basic Phone Features

    Basic Phone Features Congratulations on purchasing your new ic502 by Motorola. Your phone is lightweight, durable, and easy-to-use. It offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more:...
  • Page 38 Your phone is equipped with a Location feature for use in connection with location-based services (page 76). Word English Text Input lets you quickly type messages with one key press per letter (page 30). Viewing Status Information Your phone shows status information on both the internal and external displays.
  • Page 39 indicates a Walkie-Talkie call is in progress. indicates a Talkgroup call is in progress. indicates a Group Walkie-Talkie call is in progress. indicates a Direct Talk call is in progress. indicates you have received a Call Alert. indicates a phone call is in progress. indicates you missed a phone call.
  • Page 40: Navigating Through Phone Menus

    Navigating Through Phone Menus The navigation key on your phone allows you to scroll through menus quickly and easily. The scroll bar at the right of the menu keeps track of your position in the menu at all times. To navigate through a menu, simply press the navigation key up or down.
  • Page 41 Help Your phone contains an in-device help program to help you understand complicated or seldom used features. When you access a feature, Help sometimes appears as a menu item or softkey. Select Help and read the text for a quick overview of the feature.
  • Page 42: Accessories

    Accessories Your phone comes with a Li-Ion battery, charger, and holster. Various accessories are available for use with your ic502 phone, including a higher capacity battery (with a larger battery door), cases, vehicle power chargers, data cables, hands-free accessories, and more.
  • Page 43: Entering Text

    Entering Text Selecting a Character Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using SMS Text Messaging). To change the character input mode: When you display a screen where you can enter text, press Options (right softkey) to change the character input mode.
  • Page 44: Entering Characters Using Word English Text Input

    Entering Characters Using Word English Text Input Word English Text Input lets you enter text into your phone by pressing keys just once per letter. (To select the Word English mode when entering text, see “Selecting a Character Input Mode” on page 29.) Word English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word.
  • Page 45: Entering Characters Using Multi-Tap Mode

    Adding a Word to the Word English Database If a word you want to enter is not displayed as an option when you are using Word English Text Input, you can add it to the database. To add a word to the Word English Text Input database: Select the Multi-Tap character input mode.
  • Page 46: Entering Numbers And Symbols

    Characters scroll in the following order: . ? ! , @ ' - _ : ; ( ) & " 1 0 ^ ` % $ + * / \ | ~ [ ] = > < # A B C 2 D E F 3 G H I 4 J K L 5...
  • Page 47: Section 2: Using Your Phone

    Section 2 Using Your Phone...
  • Page 48: Making And Answering Calls

    Making and Answering Direct Talk Calls Using Call Alerts Keeping Track Your ic502 by Motorola offers many different ways to connect to your family, friends, and associates. In addition to traditional wireless phone calls, you can make Walkie-Talkie calls to both individuals and groups, participate in Talkgroups, use Direct Talk, and send Call Alerts.
  • Page 49: Types Of Calls

    Types of Calls With the Nationwide Sprint PCS Network, Nextel Walkie- Talkie, and your ic502 by Motorola, you have the following traditional wireless phone and Walkie-Talkie services available to you: Digital Wireless Phone Calls offer clear calls and many extra services, including missed call notification, three-way calling, speakerphone, and speed dialing (page 36).
  • Page 50: Making And Answering Phone Calls

    Making and Answering Phone Calls Making Calls Placing a traditional, wireless phone call from your phone is as easy as making a call from any landline phone. To make a phone call using your keypad: Make sure your phone is on and open. Enter a phone number from standby mode.
  • Page 51 Note: When the phone is closed, you can answer a call by pressing Depending on your phone’s settings, you may also answer incoming calls by opening the phone or by pressing any number key. See “Call Answer Mode” on page 82 for more information.
  • Page 52: Missed Phone Calls

    Missed Phone Calls Missed phone calls are forwarded to voicemail. Calling Emergency Numbers Note: If your phone has only been provisioned for Walkie-Talkie service, you cannot make emergency calls. You cannot make or receive any Walkie-Talkie calls when your phone is in Emergency mode. You can place calls to 911 (dial your phone is locked or your account is restricted.
  • Page 53: In-Call Options

    take up to 30 seconds or more to determine and report your approximate location. IMPORTANT Always report your location to the 911 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs) may not be equipped to receive GPS location information from your phone.
  • Page 54: Saving A Phone Number

    During a call, the left softkey button functions as the Mute button. Press it to mute the phone’s microphone for privacy. Press it again to Unmute the phone. End-of-Call Options After receiving a call from or making a call to a phone number that is not in your Contacts, the phone number and the duration of the call are displayed.
  • Page 55: Dialing And Saving Phone Numbers With Pauses

    Select As New Entry and press keypad to enter the new contact name, then press Save (left softkey). – or – Select To Existing Entry and press entry where you want to save the number and press then press Save (left softkey). Dialing and Saving Phone Numbers With Pauses You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing...
  • Page 56: Abbreviated Dialing

    Plus (+) Code Dialing When placing international calls, you can use Plus Code Dialing to automatically enter the international access code for your location. From the United States, this number is usually 011. To make a call using Plus Code Dialing: Press and hold screen.
  • Page 57: Dialing From Contacts

    Dialing From Contacts To dial directly from a Contacts entry: Press Contacts (left softkey). Scroll to the phone number you want to call and press – or – To call another number from the entry, use the navigation keys to scroll left and right until you reach the phone number you wish to call and press Tip: To make a Walkie-Talkie call, press Contacts (left softkey),...
  • Page 58 For Speed Dial locations 10-99 (Two-Touch Dialing): Press the first digit. Press and hold the second digit for approximately two seconds. The display screen confirms that the number has been dialed when it shows “Calling...”. For Speed Dial locations 100-900 (Three-Touch Dialing): Press the first two digits.
  • Page 59: Making And Answering Walkie-Talkie Calls

    Making and Answering Walkie-Talkie Calls Making Walkie-Talkie Calls To make a Walkie-Talkie call: Enter the Walkie-Talkie number you want to call. (See “Dialing Walkie-Talkie Numbers” below.) Press and hold the Walkie-Talkie button on the side of your phone. Begin talking after your phone emits a chirping sound.
  • Page 60 Tip: When you store a Walkie-Talkie number in Contacts, it is good practice to include the whole number, including the asterisks. Using Just the Member ID If you are contacting someone sharing your network and area IDs, you only need to enter the member ID. To make a Walkie-Talkie call using only the member ID: Enter the member ID of a Walkie-Talkie number.
  • Page 61: Sending Contact Information

    To access a Walkie-Talkie number using WLK-TLK Contacts: Press > Walkie-Talkie > WLK-TLK Contacts. Use your left and right navigation keys to select Contacts or Call History. Scroll to and highlight the Walkie-Talkie number you want to call. Answering Walkie-Talkie Calls When you receive a Walkie-Talkie call, your phone emits a chirping sound or vibrates, and the Walkie-Talkie button lights up.
  • Page 62 To setup Send via WLK-TLK: Press Press Options (right softkey) and then select Setup Send via W-T. Clear or select Auto Send My Info as desired by pressing Clear or select the contact information you want to send — Mobile, Home, Work, and E-mail by pressing each selection.
  • Page 63 Press and hold the Walkie-Talkie button to send the information. To send contact information from Contacts to a Walkie-Talkie user: Press > Contacts > Find All Names. Highlight the Contacts entry you want to send. Press Options (right softkey) and then select Send via WLK-TLK.
  • Page 64 A Group Walkie-Talkie call is made to multiple Walkie-Talkie users at the same time. You can call up to 20 persons anywhere on the Nextel National Network on their Group Walkie-Talkie compatible phones. These Groups do not have established memberships. They are created by you or other Group Walkie-Talkie users.
  • Page 65 To create a Group using WLK-TLK Contacts: Press > Walkie-Talkie > WLK-TLK Contacts. Use the left and right navigation keys to select Contacts or Call History. Highlight each entry you want to call and press make each selection. To make a Walkie-Talkie Group call, press and hold the Walkie-Talkie button –...
  • Page 66 Group Walkie-Talkie Call Details During a Group Walkie-Talkie call, you can view details about the other Group members, such as their name, Walkie-Talkie number, and their status on the call. To view call details while on a Group Walkie-Talkie call: Press Details (right softkey).
  • Page 67 Using Send via WLK-TLK Use Send via WLK-TLK to forward an established Group to another Walkie-Talkie user. To forward a Group using Send via WLK-TLK: Press > Contacts > Filter Names > Walkie-Talkie Group. Scroll to the Group you want to send and then press Options (left softkey).
  • Page 68: Making And Answering Talkgroup Calls

    Making and Answering Talkgroup Calls A Talkgroup is a predetermined group of Walkie-Talkie users, created by an account administrator. They can contain up to 100 members. Difference Between Group Walkie-Talkie and Talkgroup Calls In a Group Walkie-Talkie call, you or another caller determines who can participate in the call.
  • Page 69: Joining A Talkgroup

    Using Talkgroup Management at must be an account administrator to use Talkgroup Management. Contacting your Nextel Sales Representative at the time of activation. Note: You can only in participate in (“join”) one Talkgroup at a time. Section 2A: Making and Answering Calls >...
  • Page 70: Making Talkgroup Calls

    Making Talkgroup Calls To make Talkgroup calls: Press keypad. – or – Select the Talkgroup from Contacts, the All Calls and Walkie-Talkie lists in Call History, or from WLK-TLK Contacts. Press the Walkie-Talkie button and continue as if making a Walkie-Talkie call. Receiving Talkgroup Calls To answer a Talkgroup call: Answer it as you would a regular Walkie-Talkie call.
  • Page 71: Making And Answering Direct Talk Calls

    Making and Answering Direct Talk Calls Direct Talk allows for two-way radio communication “off the network” between two or more phones equipped with this capability. This feature is very useful in areas without network coverage. You can make – Code calls – two-way radio calls conducted off the network and using open channels and codes.
  • Page 72 Setting Your Phone to Direct Talk Before you and another caller can use Direct Talk, both of your phones must be set to Direct Talk mode. To set your phone to Direct Talk: Press Press Select (left softkey). After a few seconds, your channel and code appear on the display screen, and Direct Talk R...
  • Page 73 Press your navigation down and press Select the time interval for the reminder tone. Press Done (left softkey) Code Direct Talk Calls Your phone has 10 channels and 15 codes, within each channel. Channels represent the radio frequencies on which you make and receive Direct Talk calls.
  • Page 74 The tone emitted from your phone when making a Direct Talk call is four beeps and sounds different from the tone heard on Walkie-Talkie calls conducted on the network. If you receive an error message, this means: There may be no parties on your channel or code. You are out of range.
  • Page 75 A Private Direct Talk call ends a short time after the last party releases the Walkie-Talkie button. The display screen returns to Direct Talk standby mode. Note: You do not need to set your phone to Private Only to receive Private calls. As long as you are on the same channel as your caller, you can receive Private Direct Talk calls.
  • Page 76 However, you cannot initiate a call when the code is set to Receive All. If you press the Walkie-Talkie button to initiate a Walkie-Talkie call and your code is set to Receive All, you receive an error message. To set the code to Receive All: In Direct Talk mode, press Options (right softkey) and then select Edit Channel/Code.
  • Page 77: Using Call Alerts

    Using Call Alerts Sending a Call Alert lets the recipient know you want to talk to him or her on a Walkie-Talkie call. When you send a Call Alert, the recipient’s phone alerts them and displays your name or Walkie-Talkie number. Sending Call Alerts To send a Call Alert: Enter the Walkie-Talkie number you want to send the...
  • Page 78 Responding to a Call Alert Note: You can set a distinctive ringer for Call Alerts. See “Ringer Types” on page 69. To answer a Call Alert: Press the Walkie-Talkie button to make a Walkie-Talkie call to the sender. To clear a Call Alert, do one of the following: Press Dismiss (right softkey).
  • Page 79: Keeping Track

    Keeping Track Your ic502 by Motorola allows you to contact your family, friends, and business associates in many different ways – phone calls, Walkie-Talkie calls, Group Walkie-Talkie calls, Talkgroup calls, and Call Alerts. Your phone tracks these communications through Call History and the Events list.
  • Page 80: Call Alerts

    Incoming Walkie-Talkie Calls, Talkgroup Calls, and Call Alerts If... Your phone is turned off. Your phone is in standby mode. Your phone is on a phone call. You are on a Walkie-Talkie call. Your phone is in a data session, but you are not transmitting data.
  • Page 81 Group Walkie-Talkie Calls Your phone does not display an incoming call notification for Group Walkie-Talkie calls. It does display the calls in the Call History. Direct Talk Because Code calls do not take place on the network, your phone does not track them. However, you do receive notification of Private calls and they are listed in Call History.
  • Page 82: Controlling Your Phone's Settings

    Controlling Your Phone’s Settings In This Section Sound Settings Display Settings Location Settings Messaging Settings Airplane Mode TTY Use Phone Setup Options Walkie-Talkie Settings Using the menu options available on your phone, you can customize your phone to sound, look, and operate just the way you want it.
  • Page 83: Sound Settings

    Sound Settings Ringer Types Ringer types help you identify incoming calls and messages. You can assign ringer types to individual Contacts entries, types of calls, and types of messages. Preprogrammed Ringers include a variety of standard ringer types and familiar music included with your phone. Vibrating Ringer alerts you to calls or messages without disturbing others.
  • Page 84: Adjusting The Phone's Volume Settings

    Selecting Ringer Types for Messages To select a ringer type for messages: Press Select Text Message or Voicemail and press preprogrammed ringers is displayed. Use your navigation key to scroll through the available ringers. To hear a ringer, press Listen (right softkey). Press Assign (left softkey).
  • Page 85: Silence All

    Sound Indicators Your phone can alert you with an audible tone when you change service areas, once a minute during a voice call, or when a call has been lost or connected. To enable or disable alert sounds: Press > Settings > Sounds > Indicators. Select Service (Service Change), Minute Beep, Call Lost, or Connect (Call Connect) and press Select On or Off and press...
  • Page 86: Display Settings

    Display Settings Changing the Text Greeting The text greeting can be up to 12 characters and is displayed on your phone’s screen in standby mode. You may choose to keep the phone’s default greeting, or you may enter your own custom greeting.
  • Page 87 Backlight The Backlight Control setting lets you select for how long the display screen is backlit. To change the backlight setting: Press > Settings > Display > Light Control > Backlight Control. Select how long the backlight should stay on. (If you choose Flip Open, the backlight stays on as long as the phone is open.) Press...
  • Page 88: Changing The Clock Display

    Changing the Phone’s Menu Style Your phone allows you to choose how the menu appears on your display screen. To select the display screen’s menu style: Press Select Grid Menu, List Menu, or Tab Menu, and then press Grid Menu shows the main menu as icons only. List Menu shows the main menu as a list of icons and names.
  • Page 89 Changing Other Display Settings To change additional display settings: Press > Settings > Display. Select the display option you want to change. (See below for a list of options.) Follow the prompts to make your choice. Press to save your settings. Screensaver Set Time/Date Incoming Calls...
  • Page 90: Location Settings

    Location Settings Your phone is equipped with a Location feature for use in connection with location-based services. The Location feature allows the network to detect your position. Turning Location off hides your location from everyone except 911. Note: Turning Location on allows the network to detect your position using GPS technology, making some applications and services easier to use.
  • Page 91: Messaging Settings

    Messaging Settings Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive text messages without placing a voice call. (See “Using SMS Text Messaging” on page 153 for more information.) Your phone’s messaging settings make text messaging even faster and easier by letting you decide how you would like to...
  • Page 92: Managing Preset Messages

    Managing Preset Messages Your phone is programmed with 15 preset messages to help make sending text messages faster and easier. These messages, such as “Let’s get lunch” and “Meet me at,” can be customized or deleted to suit your needs. You can also add your own preset messages to the list.
  • Page 93: Airplane Mode

    Airplane Mode Airplane Mode allows you to use many of your phone’s features, such as Games, Calendar, Voice Records, etc., when you are in an airplane or in any other area where making or receiving phone calls, Walkie-Talkie calls, or using data services is prohibited.
  • Page 94: Tty Use

    If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. When establishing your wireless service, please call Nextel Customer Service via the state Telecommunications Relay Service (TRS) by first dialing state TRS with this number: 866-727-4889.
  • Page 95 WARNING 911 Emergency Calling Nextel recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS) and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs) rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
  • Page 96: Phone Setup Options

    Phone Setup Options Shortcuts Your phone offers you the option of assigning shortcuts to favorite or often-used functions. Pressing the navigation key up, down, left, or right in standby mode launches your designated shortcuts. Note: You also can assign the One-Touch Walkie-Talkie option to the Walkie-Talkie button from this menu.
  • Page 97: Calling Options

    Any Key allows an incoming call to be answered by pressing any key. Auto automatically picks up incoming calls when connected to an optional hands-free car kit. Remember, your phone answers calls in Auto-Answer mode even if you are not present. Open allows an incoming call to be answered by opening the phone.
  • Page 98: Display Language

    Display Language You can choose to display your phone’s menus in English or in Spanish. To assign a language for the phone’s display: Press Select English or Español and press Section 2B: Controlling Your Phone’s Settings > Settings > Others > Language.
  • Page 99: Walkie-Talkie Settings

    Walkie-Talkie Settings Your phone offers you ways to manage your Walkie-Talkie calls. You may want to consider these options. One Touch Walkie-Talkie lets you quickly access frequently used functions with a press of the Walkie-Talkie button. Talkgroup Silent controls whether you hear active Talkgroup calls.
  • Page 100 Silencing Talkgroup Calls When you join a Talkgroup, you hear all the conversations among the different members. To mute the chatter, enable the Talkgroup Silent setting. To set how your phone deals with Talkgroup calls: Press > On or Off. Setting Your Talkgroup Area To set your Talkgroup area: Press...
  • Page 101: Setting Your Phone's Security

    Setting Your Phone’s Security In This Section Accessing Your Security Menu SIM Card Security Using Your Phone’s Lock Feature Limiting Use of Your Phone Erasing Data Resetting Your Phone Security Features for Data Services By using the security settings on your phone, you receive peace of mind without sacrificing flexibility.
  • Page 102: Accessing Your Security Menu

    If you can’t recall your lock code, try using the last four digits of either your Social Security number or phone number. If neither of these works, call Nextel Customer Service. Section 2C: Setting Your Phone’s Security > Settings > Security.
  • Page 103: Sim Card Security

    SIM Card Security Important: Except for making emergency calls, your phone does not function without the SIM card. You can use your SIM card to store Contacts entries. When you first create an entry, it is stored in your phone. You can use your phone’s SIM Manager to copy the entry to your SIM card.
  • Page 104 Entering the PIN To enter your PIN: Turn on your phone. When the SIM PIN screen appears, enter your SIM PIN. Press OK (left softkey). Important: If you enter your PIN incorrectly three times, your SIM card is blocked. See “Unblocking the PIN” on page 91. Changing the PIN Note: SIM PIN must be turned on in order to access this feature.
  • Page 105 Unblocking the PIN If you enter your PIN incorrectly three times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Service to get a PIN Unblock Code (PUK). Follow their instructions for unblocking your SIM PIN...
  • Page 106: Using Your Phone's Lock Feature

    Locking Your Phone Locking your phone secures it from unauthorized access. However, you can still receive incoming calls or make calls to 911, Nextel Customer Service, or special numbers. To lock your phone: Press Enter your lock code. (The Security menu is displayed.) Select Lock Phone.
  • Page 107: Using Special Numbers

    Calling In Lock Mode You can place calls to 911, Nextel Customer Service, and to your special numbers when in lock mode. To place an outgoing call in lock mode: To call an emergency number, special number, or Nextel Customer Service, enter the phone number and press...
  • Page 108: Limiting Use Of Your Phone

    Limiting Use of Your Phone Limiting use of your phone protects specific parts of your phone from unauthorized use. You determine what is off- limits to other users. For example, you can set limitations before you loan your phone to someone, then turn the limitations off when you get your phone back.
  • Page 109: Limiting Outgoing Calls

    Limiting Data Services Access To limit your Web access: Press > Settings > Security . Enter your lock code. (The Security menu is displayed.) Select Limit Use > Lock Vision. Choose one of the following options and press Unlock clears all limitations. Lock asks users to enter your lock code whenever they select Web or try to launch the browser.
  • Page 110: Limiting Incoming Calls

    Limiting Incoming Calls To limit incoming calls: Press Enter your lock code. (The Security menu is displayed.) Select Limit Use > Restrict Incoming Calls. Choose one of the following options and press All stops all incoming calls. None allows all calls. Except Contacts allows incoming calls only from people in the Contacts list.
  • Page 111: Erasing Data

    Phone Setting – Restores all phone settings to their factory defaults. Walkie-Talkie Service – Allows Nextel Customer Service to reset your Walkie-Talkie service in the event of a security or provisioning issue. Reset All – Restores the factory defaults and resets the Walkie-Talkie service.
  • Page 112: Security Features For Data Services

    Security Features for Data Services Net Guard The Net Guard option prompts you each time you connect to data services. When you access the browser, a screen is displayed with two choices: Connect to data services once. (You will be prompted again the next time you sign in.) Always Auto-Connect to data services from now on without being prompted.
  • Page 113: Controlling Your Roaming Experience

    Using Data Roam Guard Roaming is the ability to make or receive phone calls when you’re off the Nationwide Sprint PCS Network. Your new ic502 by Motorola works anywhere on the Nationwide Sprint PCS Network and allows you to roam on other networks where we’ve implemented roaming agreements with other carriers.
  • Page 114: Understanding Roaming

    Understanding Roaming Recognizing the Roaming Icon on the Display Screen Your phone’s display screen always lets you know when you’re off the Nationwide Sprint PCS Network. Any time you are roaming, the phone displays the roaming icon ( ). Tip: Remember, when you are using your phone off the Nationwide Sprint PCS Network, always dial numbers using 11 digits (1 + area code + number).
  • Page 115 messages if you are in a roaming service area for an extended period of time. To check your voicemail while roaming: Dial 1 + area code + your phone number. When you hear your voicemail greeting, press Enter your passcode at the prompt and follow the voice prompts.
  • Page 116: Setting Your Phone's Roam Mode

    Setting Your Phone’s Roam Mode Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings to control your roaming experience. To set your phone’s roam mode: Press To select an option, highlight it and press...
  • Page 117: Using Call Guard

    Using Call Guard Your phone has two ways of alerting you when you are roaming off the Nationwide Sprint PCS Network: the on screen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming charges by requiring an extra step before you can place or answer a roaming call.
  • Page 118: Using Data Roam Guard

    Using Data Roam Guard Data Roam Guard makes it easy to manage roaming charges incurred when accessing the Web through data services. Whenever you are outside the Nationwide Sprint PCS Network, Data Roam Guard alerts you to this and asks you whether you want to continue using the Web.
  • Page 119: Managing Call History

    Managing Call History In This Section Viewing Call History Phone Call History Options Walkie-Talkie Call History Options Erasing Call History Call History keeps track of incoming and outgoing phone calls, missed phone calls, Walkie-Talkie calls, and Call Alerts. This section guides you through accessing and making the most of your Call History.
  • Page 120: Viewing Call History

    Viewing Call History Call History makes returning phone and Walkie-Talkie calls, and responding to Call Alerts fast and easy. It lists the last 20 numbers (or Contacts entries) of phone calls you have made, received or missed. Call History also lists Walkie-Talkie calls, Group Walkie-Talkie calls, Talkgroup calls, Call Alerts, and Private Direct Talk calls.
  • Page 121 To view Call History entries for phone calls: Press > Call History. Select All Calls, Missed Calls, Incoming Calls, or Outgoing Calls. Your phone calls are displayed in reverse chronological order. To view additional details about a call, press If the caller is listed in your Contacts, your phone displays the name, number and time/date when the call occurred.
  • Page 122 Note: The Walkie-Talkie list contains outgoing, incoming, and missed Walkie-Talkie calls as well as sent and received Call Alerts. You cannot view Walkie-Talkie calls or Call Alerts on the Missed Calls, Incoming Calls, or Outgoing Calls lists. These only contain phone calls. To view Walkie-Talkie calls on the All Calls list: Press reverse chronological order, with Walkie-Talkie calls and...
  • Page 123: Phone Call History Options

    Phone Call History Options This feature displays the date and time of the call, the phone number (if available), and the caller’s name (if the number is already in your Contacts). By highlighting a Call History entry and pressing Options (right softkey), you can select from the following options: Send Message to send a text message to the number.
  • Page 124: Saving A Phone Number From Call History

    Saving a Phone Number From Call History Your phone can store up to 900 numbers or electronic addresses. Individual Contacts entries can contain up to five separate phone numbers, a Walkie-Talkie number, an email address, and a Web address. (For more information, see “Using Contacts”...
  • Page 125: Prepending A Phone Number From Call History

    Prepending a Phone Number From Call History If you need to make a call from Call History and you happen to be outside your local area code, you can add the appropriate prefix by prepending the number. To prepend a phone number from Call History: Select a Call History entry and press Options (right softkey).
  • Page 126: Walkie-Talkie Call History Options

    Walkie-Talkie Call History Options After viewing a Walkie-Talkie call in the All Calls or Walkie- Talkie lists, you can select from the following options: View Contact to view the Contacts entry of the caller. This option only appears when the caller is listed in Contacts. Save to save information from a Walkie-Talkie call.
  • Page 127 Saving Walkie-Talkie Information From Call History To save Walkie-Talkie information from Call History: Press > Call History > All Calls or Walkie-Talkie Calls. Scroll through the calls listed, highlight the Walkie-Talkie call you want to save to Contacts, and then press Options (right softkey). Select Save and press Select Add New Entry to create a new Contacts entry –...
  • Page 128: Erasing Call History

    Erasing Call History You can erase individual Call History lists or all of them at one time. To erase Call History: Press If you are certain you want to erase the list, press Yes (left softkey). – or – Press No (right softkey) to return to the previous menu. Section 2E: Managing Call History >...
  • Page 129: Using Contacts

    Contacts Entries for Walkie-Talkie Groups and Talkgroups Managing Your Contacts Using Your SIM Manager Dialing Nextel Services Now that you know the basics that make it easier to stay in touch with people and information, you’re ready to explore your phone’s more advanced features.
  • Page 130: About Contacts

    About Contacts Your phone can store up to 900 numbers or electronic addresses. Individual Contacts entries can contain up to five separate phone numbers, a Walkie-Talkie number, an email address, and a Web address. The total capacity (numbers and electronic addresses) is 900, meaning that if each Contacts entry has only one number or electronic address, you have space for 900 Contacts entries.
  • Page 131 A picture — You can assign a picture to display whenever you receive a call from the Contacts entry. A date — You can assign a special date to a Contacts entry. Your phone reminds you of the date when it occurs. Important: Entries for Group Walkie-Talkie and Talkgroups contain different information.
  • Page 132: Finding Contacts Entries

    Finding Contacts Entries There are several ways to display your Contacts entries: by name, by speed dial number, by Category and Type, and by email address. Follow the steps outlined below to find entries in your Contacts. Finding Names To find Contacts entries by name: Press Scroll through the entries using your navigation key and highlight the one you want.
  • Page 133 To display the entry details, select Options (right softkey), highlight View Contact, and then press – or – To dial the phone number assigned to a speed dial number, press Filtering Entries To filter Contacts entries by Category or Type: Press >...
  • Page 134: Creating A Contacts Entry

    Creating a Contacts Entry To add a new Contacts entry: Press Highlight Contact and press Enter the Contacts name and press To enter a Walkie-Talkie number, highlight Walkie-Talkie, enter the number, and press To enter a phone number, highlight Number 1, enter the number, and press Assign Mobile, Home, Work, or Pager to the number and press...
  • Page 135: Assigning Speed Dial Numbers

    Assign Mobile, Home, Work, or Pager to the number and press Press Save (left softkey). Assigning Speed Dial Numbers Default speed dial numbers are assigned when you add a new Contacts entry and when you add a new phone number to an existing entry.
  • Page 136: Assigning An Email Address Or Web Address

    To assign a ringer or picture to an entry: Display a Contacts entry. (See “Finding Contacts Entries” on page 118.) Press Options (right softkey), select Edit, and press Use your navigation key to scroll right to the tab with the Add Picture and Assign Ringer options. Scroll down to Add Picture or Assign Ringer and press Use your navigation key to scroll through the available files.
  • Page 137: Assigning A Date

    Assigning a Date You can assign date to a Contacts entry and be reminded of it when it occurs. This is an easy way to remember birthdays or another important day associated with a Contacts entry. To assign a date to an entry: Display a Contacts entry.
  • Page 138 Highlight each entry you want to include in the Distribution List and press check mark appears next to each selected member. Press Done (left softkey) to save the membership. Press Save (left softkey) to save the entry. Editing a Contacts Entry or Distribution List To edit a Contacts entry or Distribution List: Display a Contacts entry or Distribution List.
  • Page 139: Contacts Entries For Walkie-Talkie Groups And Talkgroups

    Contacts Entries for Walkie-Talkie Groups and Talkgroups Because Group Walkie-Talkie and Talkgroup calls communicate with more than one person, you create their Contacts entries differently. Creating Group Walkie-Talkie Entries You create a Group Walkie-Talkie entry by giving it a name and assigning it members that have Group Walkie-Talkie compatible phones.
  • Page 140 To add a member to an existing Group: Press Scroll to the Group you want to add members to and press Options (right softkey). Select Edit > Edit Members. Highlight each member you want to add and press after each selection. A checkmark appears next to each selected member.
  • Page 141 Editing Walkie-Talkie Group Entries You can edit the name, Category, or membership of a Group entry. To edit Group entries: Press > Contacts > Filter Names > Walkie-Talkie Group. Scroll to the Group you want to edit. Press Options (right softkey), select Edit, and press Highlight the part of the entry you wish to edit and make your changes.
  • Page 142: Managing Your Contacts

    Managing Your Contacts Organize your Contacts entries by assigning them to Categories. Your phone has some already defined – General, Family, Friends, and Work. You can also create your own. To view your Categories: Press To create your own custom Category: Press Enter the name of the new Category.
  • Page 143: Erasing All Contacts

    Erasing All Contacts To erase all the Contacts entries stored in your phone: Press > Contacts > Manage Contacts > Delete All Contacts. Select Yes (left softkey). Viewing Memory Status To view how much memory you currently have available for new entries: Press >...
  • Page 144: Using Your Sim Manager

    Using Your SIM Manager When you create a new entry in Contacts, that information is stored in your phone, not on your SIM card. If you decide to save it on your SIM card, you must use the SIM Manager to copy it there.
  • Page 145 Note: To delete all the entries from the SIM Card, after selecting Options , choose Select > Select All. Copying Contacts Entries – Phone to SIM Card To copy entries from your phone to your SIM card: Press > Contacts > SIM Manager > Copy to SIM. Highlight the entries you want to copy and press after each selection.
  • Page 146 While Copying... While attempting to copy information with your SIM Manager, you may encounter circumstances that prevent your from completing the task. Usually, your phone displays a message explaining what happened and screen prompts showing what to do next. When you copy a Contacts entry from your phone to your SIM card, the entry may not copy completely.
  • Page 147: Dialing Nextel Services

    Dialing Nextel Services Your Contacts contain entries for various Nextel services. To dial a service from your Contacts: Press > Contacts > Services. Select Customer Solutions, Dir. Assistance, Account Info., Sprint Operator , or Voice Command. Press to place the call.
  • Page 148: Using The Phone's Calendar And Tools

    Using the Phone’s Calendar and Tools In This Section Using Your Phone’s Calendar Using Your Phone’s Tools Your phone is equipped with several personal information management features that help you manage your busy lifestyle. This section shows you how to use these features to turn your phone into a time management planner that helps you keep up with your appointments, schedules, and commitments.
  • Page 149: Using Your Phone's Calendar

    Using Your Phone’s Calendar Adding an Event to the Calendar Your Calendar helps organize your time and reminds you of important events. To add an event: Press > Tools > Calendar. Using your navigation key, highlight the day to which you would like to add an event.
  • Page 150: Event Alerts

    Scroll to a ringer and press Press Save (left softkey) to save the event. Tip: To change your default event ringer type, from the standby screen, press and select a ringer. Event Alerts There are several ways your phone alerts you to scheduled events: By playing the assigned ringer type.
  • Page 151: Changing To Weekly View

    Changing to Weekly View To go to the Weekly Calendar view: Press > Tools > Calendar . Press Options (right softkey). Select Weekly. Going to Today’s Date To go to today’s date: Press > Tools > Calendar. Press Options (right softkey). Select Go To Today .
  • Page 152: Erasing All Events

    Erasing Old Events To delete events scheduled before a specific time and date: Press Select the option to erase events older than Older than 1 day, Older than 1 Week, Older than 1 Month, or Older than 1 Year. Erasing All Events To delete all scheduled events: Press Select Yes (left softkey) or No (right softkey) .
  • Page 153: Using Your Phone's Tools

    Using Your Phone’s Tools In addition to helping you be more efficient and organized, your phone offers useful and entertaining tools. Using the Alarm Clock Your phone comes with a built-in alarm clock with multiple alarm capabilities. To use the alarm clock: Press >...
  • Page 154: Using The Calculator

    Tip: To change your default alarm ringer type from the standby screen press select a ringer. Using the Calculator Your phone comes with a built-in calculator. To use the calculator: Press Enter numbers using your keypad. Press the navigation key to enter operators (+ ÷ - ×) as indicated in the display.
  • Page 155: Managing Voice Records

    Se ct io n 2 H Managing Voice Records In This Section Voice Records Your phone’s Voice Records feature allows you to make recordings right on your phone. This section includes easy-to-follow instructions on managing Voice Records. Section 2H: Managing Voice Records...
  • Page 156: Voice Records

    Voice Records You can record brief records to remind yourself of important events, phone numbers, or grocery list items. Recording Voice Records To create a new Voice Record: Press Press Record (left softkey) and begin recording after the prompt. To end the recording, press Stop (left softkey). If you want to review the recording, press Yes (left softkey).
  • Page 157: Playing Voice Records

    Playing Voice Records To play the Voice Records you have recorded: Press > Voice Records . Press Options (right softkey), select Voice Records List, and press Use the navigation key to scroll to a recording. Tip: To make finding Voice Records easier, select Sort By ( Name , Date , Size , or Type ).
  • Page 158 Using Other Voice Record Options You can also rename your Voice Records, use them as ringers, or delete them. To rename, set as ringer, or delete a Voice Record: Press Press Options (right softkey), select Voice Records List, and press Use the navigation key to scroll to the recording you want to work with.
  • Page 159: Section 3: Service Features

    Section 3 Service Features...
  • Page 160: Service Features: The Basics

    Service Features: The Basics In This Section Using Voicemail Using SMS Text Messaging Using Caller ID Responding to Call Waiting Making a Three-Way Call Using Call Forwarding Voice Command Now that you’ve mastered your phone’s fundamentals, it’s time to explore the calling features that enhance your service.
  • Page 161: Using Voicemail

    Using Voicemail Setting Up Your Voicemail All unanswered phone calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you want to set up your voicemail and personal greeting as soon as your phone is activated. If you need to set up your voicemail, see “Setting Up Your Voicemail”...
  • Page 162: Retrieving Your Voicemail Messages

    Sending an Incoming Call to Voicemail To send an incoming call directly to voicemail, do one of the following: With the phone closed, press With the phone open, press Retrieving Your Voicemail Messages You can review your messages directly from your phone or from any other touch-tone phone.
  • Page 163: Voicemail Options

    Voicemail Options Your phone offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level.
  • Page 164 Callback Return a call after listening to a message without disconnecting from voicemail. Press Voicemail-to-Voicemail Message Record and send a voice message to other voicemail system users. From the main voicemail menu, press message . Follow the voice prompts to send your voice message. Voicemail-to-Voicemail Message Reply Reply to a voice message received from any other voicemail system user.
  • Page 165: Clearing The Message Icon

    Extended Absence Greeting When your phone is turned off or you are off the Nationwide Sprint PCS Network for an extended period, this greeting can be played instead of your normal personal greeting. From the main voicemail menu, press Options. Press for Greetings.
  • Page 166 Greetings Main Greeting Recorded Name Extended Absence Greeting Return to Personal Options Menu Expert Mode (On/Off) Return to Personal Options Menu Place a Call Exit Section 3A: Service Features: The Basics...
  • Page 167: Using Sms Text Messaging

    Using SMS Text Messaging With SMS Text Messaging, you can send instant text messages from your phone to other messaging-ready phones – and they can send messages to you. In addition, SMS Text Messaging includes a variety of preset messages, such as “I’m running late, I’m on my way,” that make composing messages fast and easy.
  • Page 168: Accessing Sms Text Messages

    Review your message and press Send (left softkey). Accessing SMS Text Messages After your phone notifies you that it has received a message, follow the prompts to open and read it. You can also go to your Messaging Inbox by pressing Messaging >...
  • Page 169: Using Caller Id

    Press Enter the number you want to call. Press To permanently block your number, call Nextel Customer Service. Responding to Call Waiting When you’re on a call, Call Waiting alerts you to incoming phone calls. Your display screen alerts you that another call is coming in and shows the caller’s number (if it is available).
  • Page 170: Making A Three-Way Call

    Making a Three-Way Call With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: Enter a number you wish to call and press Once you have established the connection, press Options (right softkey), select 3-Way Call, and press Enter the second number you wish to call and press...
  • Page 171: Using Call Forwarding

    Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: * 7 2 Press Enter the area code and phone number to which your...
  • Page 172: Voice Command

    On the Web. Go to your phone number and password to access a fully functional Web-based address book to create and update your contacts. Section 3A: Service Features: The Basics * 2 s from your phone to contact Nextel www.talk.sprintpcs.com and sign on with...
  • Page 173: Making A Call With Voice Command

    Use an Existing Address Book. Automatically merge address books from desktop software applications with Sprint Sync Services for no additional charge. Simply click on the “Click to synchronize” button within your Voice Command personal address book at Use Voice Recordings. Simply dial name.”...
  • Page 174 For more helpful hints on Voice Command, including a list of recognized commands and an interactive tutorial, visit www.talk.sprintpcs.com Accessing Information Using Voice Command To access information using Voice Command: Press Say “Call the Web” and choose from a listing of information categories like news, weather, and sports.
  • Page 175: Data Services

    Nationwide Sprint PCS Network. This section introduces these advanced services and walks you through the necessary steps to start taking advantage of your data services. For complete details and instructions, please visit www.nextel.com Se c ti on 3B Section 3B: Data Services...
  • Page 176: Data Services Applications

    Data Services Applications Here is a brief list of the applications available through your phone. For more information, please visit www.nextel.com Games – Play exciting games with full-color graphics, sound, and vibration. Choose from over hundreds of games to play anytime.
  • Page 177: Getting Started

    Getting Started With your phone and Nextel service from Sprint, you are ready to start enjoying the advantages of data services. This section helps you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
  • Page 178: Connection Status And Indicators

    If you have activated Net Guard, you are prompted to confirm the connection. See “Net Guard” on page 98 for more information. If you had a previous data connection, the last page you visited is displayed when you start your browser. Though the browser is open, you are not currently in an active data session—that is, no data is being sent or received.
  • Page 179 To use softkeys: Press the button directly below the softkey you want to use. (If an additional pop-up menu appears when you press the softkey button, select the menu items using your keypad [if they’re numbered] or by highlighting the option and pressing Scrolling As with other parts of your phone's menu, you'll have to scroll...
  • Page 180 Going Back To go back one page: Press Note: when you are entering text. Going Home To return to the home page from any other Web page: Press and hold – or – Highlight Sprint Home and press Go (left softkey). Section 3B: Data Services on your phone.
  • Page 181: Downloading Premium Services Content

    Downloading Premium Services Content With data services and your new phone, you have access to a dynamic variety of Premium Service content, such as downloadable Games, Ringers, Screen Savers, and other applications. (Additional charges may apply.) The basic steps required to access and download Premium Service content are outlined below.
  • Page 182 entering “goo” returns “Good Ol’ Boy,” “The Good, the Bad, and the Ugly,” and “Goofy - Club.”) Downloading an Item Once you’ve selected an item you wish to download, highlight it and press a summary page for the item including its title, the vendor, the download detail, the file size, the cost, licensing information and Terms of Use.
  • Page 183 , all of your purchases are stored in My Content www.nextel.com Manager and may be downloaded to your phone from there. My Content Manager is a storage area on the Nationwide Sprint PCS Network that is assigned specifically to your account.
  • Page 184 Select Shop to browse for other items to download. Press mode. For complete information and instructions on downloading Games, Ringers, Screen Savers, and Applications, please visit www.nextel.com Section 3B: Data Services to quit the browser and return to standby...
  • Page 185: Exploring The Web

    Exploring the Web With Web access on your phone, you can browse full-color graphic versions of your favorite Web sites, making it easier than ever to stay informed while on the go. Follow sports scores and breaking news and weather and shop on your phone anywhere on the Nationwide Sprint PCS Network.
  • Page 186 Forward. Returns you to a previously viewed page (after having used Mark this Page. Allows you to bookmark the current site. (See “Creating a Bookmark” on page 173.) View Bookmarks. Allows you to access bookmarked sites and manage your bookmarks. Search.
  • Page 187 Cookies. Deletes the “cookies” that Web sites have stored in browser memory. Title Tag. Allows you to display each site’s title information (when this is turned On). Send Referrer. Allows you to send referrer information to sites you visit (when this is turned On).
  • Page 188 Accessing a Bookmark To access a bookmark: Press the right softkey to open the browser menu. Select View Bookmarks. Scroll to highlight the bookmark you’d like to access and press corresponding to the bookmark you wish to access). Deleting a Bookmark To delete a bookmark: Press the right softkey to open the browser menu.
  • Page 189 Reloading a Web Page To reload (refresh) a Web page: Press the right softkey to open the browser menu. Select Refresh this page. (The browser reloads the current Web page.) Restarting the Web Browser If the Web browser appears to be malfunctioning or stops responding, you can usually fix the problem by simply restarting the browser.
  • Page 190: Data Services Faqs

    Data Services FAQs How will I know when my phone is ready for data services? Your user name (for example, ) will be bsmith001@sprint.com displayed when you access > Settings > Phone Info > My Phone Numbers. How do I sign in for the first time? You are automatically signed in to access data services when you turn on your phone.
  • Page 191 Can I sign out of data services? You can sign out without turning off your phone; however, you will not be able to browse the Web or use other data services. While signed out, you can still place or receive phone calls, check voicemail, and use other voice services.
  • Page 192 Section 3B: Data Services...
  • Page 193: Section 4: Safety And Warranty Information

    Section 4 Safety and Warranty Information...
  • Page 194: Important Safety Information

    Important Safety Information In This Section General Precautions Safety and General Information Hearing Aid Compatibility With Mobile Phones Battery Tips Specific Absorption Rate Data Owner’s Record Phone Guide Proprietary Notice Information From the World Health Organization Product Registration Export Law Assurances Wireless: The New Recyclable Smart Practices While Driving Declaration of Conformity...
  • Page 195: General Precautions

    General Precautions There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. Hold the phone with the antenna raised, fully-extended, and over your shoulder. Try not to hold, bend, or twist the phone’s antenna. Don’t use the phone if the antenna is damaged. Speak directly into the mouthpiece.
  • Page 196: Safety And General Information

    Safety and General Information This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device. Exposure to Radio Frequency (RF) Energy Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy.
  • Page 197 If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting.
  • Page 198: Driving Precautions

    Persons with pacemakers should observe the following precautions: ALWAYS keep the mobile device more than 20 centimeters (8 inches) from your pacemaker when the mobile device is turned ON. DO NOT carry the mobile device in the breast pocket. Use the ear opposite the pacemaker to minimize the potential for interference.
  • Page 199 Automobile Air Bags Do not place a mobile device in the air bag deployment area. Potentially Explosive Atmospheres Areas with potentially explosive atmospheres are often but not always posted, and can include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
  • Page 200: Choking Hazards

    Your battery, charger, or mobile device may contain symbols, defined as follows: Symbol 032374o 032376o 032375o 032377o Li Ion BATT 032378o Choking Hazards Your mobile device or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your mobile device and its accessories away from small children.
  • Page 201: Caution About High Volume Usage

    Seizures/Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing- lights feature (if available) on your mobile device.
  • Page 202: Hearing Aid Compatibility With Mobile Phones

    Hearing Aid Compatibility With Mobile Phones Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
  • Page 203: Battery Tips

    Battery Tips Battery life depends on the network, signal strength, temperature, features, and accessories you use. Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. New batteries or batteries stored for a long time may take more time to charge.
  • Page 204 were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR.
  • Page 205: Information From The World Health Organization

    later products; in all cases, products are designed to be within the guidelines. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://www.phonefacts.net or the Canadian Wireless Telecommunications Association (CWTA) Web site: http://www.cwta.ca.
  • Page 206: Product Registration

    Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: ic502 by Motorola Serial No.: Phone Guide Proprietary Notice...
  • Page 207: Export Law Assurances

    Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations.
  • Page 208: Smart Practices While Driving

    Smart Practices While Driving Drive Safe, Call Smart Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Contact www.motorola.com/callsmart for more information.
  • Page 209 Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies. Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.
  • Page 210: Declaration Of Conformity

    Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: ic502 Model Number: H90XAH9JR7AN Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
  • Page 211 Per FCC Rule Part 15.21, changes or modifications not expressly approved by Motorola could void the user's authority to operate this product. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
  • Page 212: Manufacturer's Warranty

    If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section. For information regarding the terms and conditions of service for your phone, please visit www.nextel.com or Nextel Customer Service at 1-800-639-6111. Section 4A: Manufacturer’s Warranty...
  • Page 213: Motorola Limited Warranty

    Motorola Limited Warranty for the United States and Canada What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola- branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or...
  • Page 214 Products Covered Monaural Headsets Ear buds and boom headsets that transmit mono sound through a wired connection. Consumer and Professional Two-Way Radio Accessories. Products and Accessories that are Repaired or Replaced. Exclusions Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.
  • Page 215: Who Is Covered

    Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers;...
  • Page 216: What Will Motorola Do

    What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
  • Page 217: What Other Limitations Are There

    What Other Limitations Are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
  • Page 218: Service And Repairs

    Service and Repairs Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). Section 4A: Manufacturer’s Warranty...
  • Page 219: Index

    Index Abbreviated Dialing 42 Accessories 28 Charger 28 Holster 28 Li-Ion Battery 28 Airplane Mode 79 Alarm Clock 139 Auto-Answer Mode 83 Backlight 73 Battery 17–21 Capacity 17 Care 21 Charging 19 Installing 18 Removing 19 Tips 189 Bookmarks Accessing 174 Creating 173 Deleting 174 Browser Menu 171...
  • Page 220 Contacts 115–133 Adding a Phone Number Adding an Entry 120 Categories 128 Creating An Entry 120 Date 123 Distribution Lists 123 Editing an Entry 124 Email Address 119, 122 Entry Consists Of 116 Erasing 97, 129 Filtering 119 Finding Entries 118 Finding Names 118 Importing from SIM Card Memory Status 129...
  • Page 221 Selecting 26 Style 74 Messaging Displaying Pop-up Messages 77 Setting Alerts 77 My Content Manager 169 Erasing 97 Nextel Customer Service 6 Phone Antenna 13 Basic Features 23 Front View 9 Inside View 10 Key Functions 11 Limiting Use 94...
  • Page 222 Automated Invoicing 6 Nextel Customer Service 6 Operator Services 7 Setting Up 2 Sprint 411 7 Voicemail 4 www.nextel.com 6 Set Time/Date 75 Silence All 71 SIM Card Copying 131 Importing Contacts 131 Inserting 14 Locating 14 PIN 89 Removing 15...

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