Printing Problems; Updating The Firmware And Printer Driver; Uninstalling Software; Windows - Epson P-5000 User Manual

Printing Problems

You cannot print.
Cause
The printer is not supported. Make sure your printer is
The printer's power is off.
The USB cable is not
connected correctly.
You cannot print a JPEG
image.
If you connect the viewer to
a printer with the Home
screen displayed, the printer
may be recognized as a
computer.
What to do
supported. See page 56.
Turn on the printer.
See "Connecting the Viewer to a
Printer" on page 56 and reconnect
the cable.
Make sure the JPEG image does
not exceed 4600 pixels in either the
vertical or horizontal direction.
Connect the viewer to the printer
after selecting an image to print.
Updating the Firmware and Printer
Driver
Epson will occasionally update the viewer firmware. You can
download the latest firmware for the viewer from Epson's
support website. Instructions for updating the firmware are
provided online.

Uninstalling Software

If you need to uninstall the Epson Link2 software, follow
the procedure below for Windows or on page 68 for
Macintosh. Be sure to back up any viewer installation data
before deleting.

Windows

1 Click , point to
Start
then select . Select
EPSON
.
Uninstaller
Note:
For Windows Vista, when you see the User Account
Control screen, click Allow.
2 After the confirmation dialog box appears, click Yes.
3 When you see a message that uninstallation is complete,
click .
Finish
(or
All Programs Programs
, then click
Epson Link2
Maintenance and Troubleshooting 67
),