Epson Endeavor VL User Manual
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Epson Endeavor VL User Manual

Epson Endeavor VL User Manual

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  • Page 1 User’s Guide Printed on 50% recycled paper with 10% post consumer content...
  • Page 2 IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties o fmerchantability and fitness for a particular purpose or for any indirect, special, or consequential damages.

  • Page 3: Important Safety Instructions

    Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. Unplug the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. Do not place the computer on an unstable surface or near a radiator or heat register.
  • Page 4 Importantes instructions de sécurité Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marques sur l’ordinateur. Debrancher l’ordinateur avant de le nettoyer. N’utiliser qu’un chiffon humide. Veiller à ne pas renverser de liquides sur l’appareil. Ne pas placer l’ordinateur sur une surface instable ni près d'une source de chaleur.

  • Page 5: Table Of Contents

    Contents Introduction Video Card ....... Optional Equipment System Memory ......Cache Memory .
  • Page 6 Setting the Primary Display Type S e t t i n g t h e P r o c e s s o r S p e e d S e t t i n g t h e B o o t i n g S e q u e n c e Setting the Diskette Seek Parameter Using the SETUP Screen Submenus S e t t i n g t h e S h a d o w O p t i o n s...
  • Page 7 Chapter 4 Installing and Removing Options How to Use This Chapter Locating the Internal Components Removing the Cover Changing the Jumper and DIP Switch Settings ... Setting the Jumpers ..... . Setting the DIP Switches .
  • Page 8 Tested Operating Environments Options Available from EPSON ....Serial and Parallel Port Connector Pin Assignments ..A-7 DMA Assignments .
  • Page 9 Hardware Interrupts System Memory Map ......System I/ O Address Map Glossary Index ......
  • Page 10 Introduction Your new EPSON high-performance system designed for flexibility and future expandability. Two VESA local bus (VL-Bus) option slots are standard, in addition to the following features: 486SX, DX, or DX2 processor upgradable to faster, more powerful powerful processors, including SX2, DX4, and Pentium...

  • Page 11: Introduction

    The VL-Bus specification means that your system supports 32-bit data transfer at speeds of up to 33 MHz, and uses the full address range of the 486 processor chip. Bus mastering and burst-mode transfers are additional features that increase the power and performance of your computer.

  • Page 12: System Memory

    Cache Memory You can add external cache memory to your system by having an Authorized EPSON Servicer install SRAM chips. You may have had external cache memory installed at the factory. Increasing the cache to 64KB, 128KB, or 256KB allows your system to access frequently used data much faster, improving overall system performance.

  • Page 13: Drives

    Drives Your system supports up to three internal mass storage devices, including hard disk drives, diskette drives, a tape drive, a CD-ROM drive, or an optical drive. How to Use this You don’t have to read everything in this book to use your computer;...

  • Page 14: Where To Get Help

    EPSON also provides support services through the EPSON Connection. In the United States, dial (800) 922-4911. (You can also contact EPSON at (310) 782-0770 and ask for the EPSON Connection.) In Canada, dial (800) GO-EPSON. Call the EPSON Connection for the following:...

  • Page 15: Compuserve On-Line Support

    EPSON products is through the Epson America Forum on CompuServe.@ If you are already a CompuServe member, simply type at the menu prompt to reach the Epson America Forum. EPSON If you are not currently a member of CompuServe, you are eligible for a free introductory membership as an owner of an EPSON product.

  • Page 16: Chapter 1 Setting Up Your System

    Chapter- 1 Setting Up Your System To set up your computer, follow the steps in this chapter. If you purchased additional options, see Chapters 4 and 5 for instructions on how to install them before you set up your system. 1 - 1 Setting Up Your System...

  • Page 17: Choosing A Location

    Choosing a Location When selecting a place to set up your system, choose a safe, convenient location that provides the following: A flat, hard surface. Surfaces like beds and carpets attract static electricity, which can erase data on your disks, damage the computer’s circuitry, and prevent proper ventilation.
  • Page 18 When you are ready to connect the various parts of your system, use the following illustration to locate the ports on the back of the computer. 1 - 3 Setting Up Your System...

  • Page 19: Connecting A Monitor

    Connecting a Monitor If your video card has not been installed already, you need to install it before you can connect a monitor. See Chapter 4 for instructions. Then follow these steps to connect your monitor to the video port on the card: Place the monitor and computer so the backs are facing you.

  • Page 20: Connecting A Printer Or Other Device

    Connecting a Printer or Other Device Your computer has one parallel port and two serial ports. To connect a printer or other peripheral device, follow the instructions below. Using the Parallel Port Follow these steps to connect a parallel printer to your computer: Place the printer next to the computer so that the backs are facing you.

  • Page 21: Connecting The Keyboard

    Connecting the Keyboard To connect the keyboard, hold the cable connector so the arrow on the connector faces up. Insert it into the port marked K/B. Caution Although the connectors and ports for the keyboard and mouse are physically identical, they cannot be used interchangeably.

  • Page 22: Connecting The Power Cord

    Although the connectors and ports for the mouse and If your system has not already been configured, or if you purchased a mouse other than the one that came with the system, you may need to install a mouse driver. See your mouse manual for instructions.

  • Page 23: Turning On The Computer

    Turning On the Computer After you set up your system, you’re ready to turn on the power. Check the following safety precautions to avoid accidentally damaging your computer or injuring yourself Do not connect or disconnect any peripheral device cables (including the mouse or keyboard) or power cables unless the computer power is off.
  • Page 24 To turn on the computer, press the power button on the right side of the front panel. power (SPEED) light The power indicator on the left side of the front panel lights up. After a few seconds, the screen displays a count of the system memory, and then the computer performs a power-on diagnostics routine to make sure everything is working correctly.

  • Page 25: Turning Off The Computer

    If there is no operating system installed on your computer, you’ll see an error message. Ignore the message for now; once you install the operating system, you will not see this message. If MS-DOS@ is already installed, you may see the command prompt ( such as Microsoft®...

  • Page 26: Chapter 2 Running The Setup Program

    Chapter 2 Running the SETUP Program The SETUP program defines how your system is configured. Although your system comes with the correct options predefined, it is a good idea to verify these options by running SETUP the first time you use your computer. You may also need to run it again later if you change your configuration.

  • Page 27: Starting The Setup Program

    The configuration you define through SETUP is stored in a special area of memory called CMOS RAM. This memory is backed up by a battery, so it is not erased when you turn off or reset the computer. Whenever you reboot the computer, it checks the settings, and if it discovers a difference between the information in the CMOS RAM and its actual hardware configuration, it prompts you to run SETUP.

  • Page 28: Entering Setup Options

    If you do not press Delete within approximately five seconds, the computer starts loading the operating system and you will not be able to run SETUP. If this happens, reset the computer and try again. See Chapter 3 if you need instructions for resetting your computer.

  • Page 29: Selecting Options

    Selecting Options A solid cursor bar highlights the selected parameter. Press or to move the cursor to the parameter you want to change. Then press PgUp or PgDn to display the available options. As you move the cursor to each parameter, you see a description of the available options for that parameter at the bottom of the screen.

  • Page 30: Setting The Diskette Drive(S)

    Setting the Diskette Drive(s) Your system may have only one diskette drive installed or you may have a second drive of a different size or capacity. SETUP offers five possible selections for your diskette drives (A and B): 0 360KB, 5.25-inch 0 1.2MB, 5.25-inch 0 720KB, 3.5-inch 0 1.44MB, 3.5-inch...

  • Page 31: Hard Disk Drive Types

    Select the drive type number that matches your drive. See “Hard Disk Drive Types” below. Hard Disk Drive Types The following table lists the types of standard hard disk drives you can use. Check this table and the documentation supplied with your hard disk to find the correct type number for your drive.
  • Page 32 Hard disk drive types (continued) Actual formatted size may be slightly different than size on drive label Running the SETUP Program 2 - 7...

  • Page 33: Defining Your Own Drive Type

    Defining Your Own Drive Type If the parameters for your hard disk (listed in its documentation) do not match any of the types listed in the table above, you can define your own type. Follow these steps: With the cursor on the drive you are defining, press PgUp until you see type 47.
  • Page 34 Video display type options * Default setting For a composite color monitor, such as a color television with video input, try selecting Color resolution is poor, run SETUP again and select Color If you have two display adapters of different types, select the setting for the one you want to be your primary display adapter.

  • Page 35: Setting The Processor Speed

    Setting the Processor Speed The System speed option lets you set the default speed for your system. When you select Fast, your system operates at your processor’s highest speed. The Slow option simulates an 8 MHz processor to provide compatibility with older application programs.

  • Page 36: Setting The Diskette Seek Parameter

    Setting the Diskette Seek Parameter If you enable Diskette checks for a diskette drive during its power-on diagnostics. If no diskette drive is connected, you see a diskette drive error. Disable this option if you want your system to boot when no diskette drive is connected.

  • Page 37: Setting The Peripherals Options

    The first option allows you to shadow your video BIOS. Three additional options allow you to shadow 32KB at the memory addresses listed on the screen. You may want to enable one or more of these shadow features if, for example, you are using option cards that contain ROM;...

  • Page 38: Setting The Keyboard Options

    I/O control options (continued) Setting the Keyboard Options There are four options for the keyboard: Test, NumLock, Key rate, and Key delay. The table below describes the settings available. 2-13 Running the SETUP Program...

  • Page 39: Setting The Password Options

    Setting the Password Options SETUP lets you enter a new password or disable an existing password to control who can access your system. A second password option allows you to set a hot key to disable your keyboard and mouse until you enter your system password Entering a Password Follow these steps to enter a password: 1 .

  • Page 40: Changing Or Deleting A Password

    Changing or Deleting a Password If you want to change your password, follow the same steps as to enter a new one. When the cursor is at the Enter password option, type the new password you want to use. To delete a password, select Not Installed for the Password state option.

  • Page 41: Using The System Board Help Function

    Using the System Board Help Function SETUP provides a system board help function that contains a diagram of your system board in addition to the following information DIP switch settings Jumper settings Identification of connectors Correct SIMM configurations External cache configurations Hard disk drive types System key combinations.

  • Page 42: Saving Your Settings And Exiting Setup

    Saving Your Settings and Exiting SETUP When you leave SETUP, you can either save the settings you have changed or exit the program without saving any changes. To save your settings, follow these steps: Press to return to the main SETUP menu. 2.
  • Page 43 Post-SETUP Procedures If you have just run SETUP for the first time and your system has not been configured, you now need to install the operating system on your computer. See your operating system manual for instructions. After you have installed the operating system, you can install any software you plan to use, including Windows and any other programs.

  • Page 44: Using Your Computer

    Chapter- 3 Using Your Computer This chapter briefly describes the following operations: 0 Working comfortably 0 Inserting and removing diskettes Stopping a command or program 0 Resetting the computer 0 Using a password 0 Using the hot key feature Changing the processor speed Installing the local bus IDE drivers.

  • Page 45: Sitting At Your Computer

    Sitting at Your Computer When you use the computer, try to keep your elbows, hips, and knees bent at approximately 90 degree angles and keep your wrists as close to horizontal as possible. (Your hands, forearms, and thighs should be horizontal and your upper arms and lower legs should be vertical.) Your feet should rest firmly on the floor or a footrest.

  • Page 46: Varying Your Posture And Movements

    Work in a relaxed, natural, upright position and let the chair support you. Your elbows should be near your body and level with or slightly lower than the keyboard so your hands rest lightly on the keys. To help you keep your wrists straight, the slope of the keyboard should be no more than 25 degrees.

  • Page 47: Positioning And Viewing The Monitor

    Positioning and Viewing the Monitor Place the monitor directly in front of you and sit about an arm’s length away from it. To minimize glare and reduce eye fatigue, position the monitor so that sunlight, desk lamps, and overhead lights do not shine directly on the screen. When you are sitting in front of the monitor, the top of the screen should be slightly below eye level so you look down, rather than up, at the screen.
  • Page 48 lnserting and Removing Diskettes To insert a diskette into a 3.5-inch drive, hold the diskette with the label facing up and the shutter leading into the drive, as shown in the following illustration. Slide the diskette into the drive until it clicks into place. To insert a diskette into a 5.25-inch drive, hold the diskette with the label facing up and the read/ write slot leading into the drive.

  • Page 49: Stopping A Command Or Program

    Stopping a Command or Program You may sometimes need to stop a command or program while it is running. If you have entered an MS-DOS or application program command that you want to stop, try one of the following: 0 Press Pause Hold down the Ctrl key and press C Hold down the Ctrl key and press Break.
  • Page 50 To reset the computer, the operating system must be either on the hard disk or on a diskette in drive A. If you are using MS-DOS, hold down Ctrl and Alt and press Delete. The screen goes blank for a moment and then the computer should reload your operating system.

  • Page 51: Changing Or Deleting A Password

    Using the Hot Key Feature Once you set a password, you can keep unauthorized users from accessing your system by using the hot key feature. This key combination (Ctrl + Alt + the key of your choice) temporarily locks your keyboard and mouse so you can secure your system without turning it off.
  • Page 52 Changing the Processor Speed Your computer’s processor can operate at two speeds: fast or slow. Fast speed is the highest speed at which your microprocessor is capable of running. Slow speed simulates an 8 MHz processor to provide compatibility with older application programs.
  • Page 53 (Hold down the Ctrl key and the Alt key simultaneously and then press the + or -key on the numeric keypad.) Note You can use the commands listed above while you are running a program. However, if the program uses one of these commands for another function, you cannot use it to change the processor speed.

  • Page 54: Local Bu Ide Driver

    After installing the drivers, the system reboots. N o t e Although you can use the IDE drivers with any EPSON- supplied hard disk, you may not be able to use them with hard disk drives from other vendors. To take advantage of the local bus IDE interface, your hard disk drive must support a 32-bit data path that utilizes double-word I/O.
  • Page 55 3 - 1 2 Using Your Computer...

  • Page 56: Chapter 4 Installing And Removing Options

    Chapter- 4 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as memory modules, ISA or VL-Bus option cards, or a microprocessor upgrade. This chapter describes how to install and remove these options, as well as how to change the jumper and DIP switch settings inside the computer.
  • Page 57 If you want to add cache memory, contact your sales representative, Authorized EPSON Servicer, or the EPSON Connection for a referral. Do not attempt to install cache chips yourself. Installing and Removing Options...

  • Page 58: Locating The Internal Components

    Locating the Internal Components As you follow the instructions in this chapter, refer to the following illustration to locate the different components inside your computer Installing and Removing Options...

  • Page 59: Removing The Cover

    Removing the Cover You need to remove the computer’s cover to install any of the options described in this chapter or to install or remove a disk drive (as described in Chapter 5). Follow these steps: Turn off the computer and then any peripheral devices (including the monitor and printer).
  • Page 60 From the front of the computer, grasp the sides of the cover and pull it straight toward you until it stops, just before it reaches the front of the computer. Then lift it off at an angle as shown below. Set the cover aside.

  • Page 61: Changing The Jumper And Dip Switch Settings

    Changing the Jumper and DIP Switch Settings The main system board in your computer has a number of jumpers and DIP switches. These devices control the operation of your system and provide configuration information to your CMOS ROM. The jumpers control the following functions: Specify the type of CPU installed Specify the amount of external cache.
  • Page 62 CPU jumper settings Jumper Setting J l * Factory set according to system CPU External cache jumper settings Cache size* 64KB 128KB 256KB Factory setting: based on amount of external cache installed, if applicable Clock speed DIP switch settings Clock speed* Switch 1 25 MHz 33 MHz...

  • Page 63: Setting The Jumpers

    Setting the Jumpers If you need to change any jumper settings, follow these steps: Refer to the illustration on page 4-3 to locate the jumpers at the edge of the system board. A jumper’s setting is determined by where the jumper is placed on the pins.

  • Page 64: Setting The Dip Switches

    Setting the DIP Switches If you need to change any of the DIP switch settings, follow these steps: Locate the DIP switch block at the edge of the system board, shown on page 4-3. The switches are numbered 1 through 7, and the ON position is marked on the block.

  • Page 65: Memory Modules (Simms)

    Memory Modules (SlMMs) Your computer comes with 4MB of memory soldered on the system board. By installing memory modules-also called SIMMs--you can increase the amount of memory in your computer up to 40MB. There are three SIMM sockets on the main system board, and each can contain one memory module.

  • Page 66: Inserting Simms

    Your computer can use any SIMM that complies with industry standards; however, it is best to use SIMMs recommended or supplied by EPSON to ensure reliability and compatibility. Inserting SlMMs Follow these steps to install SIMMs: Refer to the illustration on page 4-3 to locate the SIMM sockets near the front of the computer.
  • Page 67 Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown below, guiding the hole at each end of the SIMM over the retaining post at each end of the socket. If it does not go in smoothly, do not force it;...

  • Page 68: Removing Simms

    Removing SlMMs If you need to remove SIMMs from your computer (to install different ones, for example), follow the steps below: Remove the video card and any option cards that may be blocking your access to the SIMM sockets. See page 4-16 for instructions.

  • Page 69: Installing An Option Card

    Installing an Option Card This section explains how to install an option card. Your computer has four expansion slots: two for S-bit or 16-bit ISA option cards (slots 1 and 4) and two for 32-bit VL-Bus cards (slots 2 and 3). The VESA slots can also be used for ISA option cards;...
  • Page 70 Follow these steps to install an option card: If you are installing a card in the option slot for the first time, you need to remove the metal cover for that slot on the inside back panel. Remove the retaining screw securing the metal cover to the computer.
  • Page 71 Hold the card along the top corners and guide it into the connector, as shown below. Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel the card fit into place. If it does not go in smoothly, do not force it; pull it all the way out and try again.

  • Page 72: Removing An Option Card

    Removing an Option Card You may need to remove an option card installed in your computer to access components on the main system board-to change the microprocessor, for example. You may also want to remove a card if you no longer need it. Follow these steps: Remove the retaining screw securing the option card to the computer.

  • Page 73: Removing The Option Card Connector Board

    Removing the Option Card Connector Board You may want to remove the option card connector board to access certain components on the main system board, such as the disk drive connectors. Follow these steps: Remove the video card and any option cards. (See the instructions above.) Remove the retaining screw securing the bracket on the option card connector board to the power supply.

  • Page 74: Replacing The Option Card Connector Board

    SX, SX2, DX, DX2, DX4, or Pentium OverDrive processors. You can purchase upgrade kits from EPSON or buy the individual components separately. Complete instructions for installing the processor are provided in the manual that comes with it.

  • Page 75: Replacing The Microprocessor

    0 When you upgrade an SX-based processor to a DX- or Pentium-based processor, you need to change the jumper setting of Jl to position A. You may need to change DIP switch settings to match the speed of your new processor. See page 4-7 for more information.
  • Page 76 Open the ZIF socket by lifting up the ZIF handle to release the chip from the socket. If the socket has a lever-type handle, press the handle down and away from the tab; then rotate the handle to the released position. If the socket has a basket-type handle, rotate the handle over the processor.
  • Page 77 Make sure the pins in the processor chip are directly over the holes in the socket. Then gently push the microprocessor straight into the socket. Secure the chip in the socket by pressing the ZIF handle back to the closed position. If you are installing SX2, DX, DX2, DX4, or Pentium OverDrive processors, you must install a heat sink on the chip.

  • Page 78: Replacing The Cover

    Replacing the Cover When you are ready to replace the computer’s cover, follow these steps: Facing the front of the computer, position the cover so the lip on its bottom edge slides under the guiderails along both sides of the computer case, as shown in the following illustration.

  • Page 79: Post-Installation Procedures

    Replace the three cover retaining screws, as shown below. Reconnect the computer to the monitor, printer, keyboard, and any other peripheral devices you have. Then reconnect the power cable to the back of the computer and to an electrical outlet. Post-installation Procedures After you install or remove options such as memory modules or a new processor, you must run SETUP to update the...

  • Page 80: Chapter 5 Installing And Removing Drives

    Chapter- 5 Installing and Removing Drives The instructions in this chapter describe how to install and remove optional drives in your computer. You can use these instructions to install a variety of devices, including diskette drives, hard disk drives, a CD-ROM drive, optical drive, or tape drive.
  • Page 81 Use the following illustration to help you locate the drive bays on your system. back You can remove the hard disk drive already installed in the vertical drive bay and install a new one. You can also install an additional hard drive in the lower horizontal bay. Installing and Removing Drives...

  • Page 82: How To Use This Chapter

    It is best to install your computer’s first hard disk drive in the vertical drive bay. If you add a second hard disk drive or diskette drive, use the lower horizontal bay. How to Use This Chapter To install or remove a drive, first remove the computer’s cover as described on page 4-4.

  • Page 83: Setting The Hard Disk Drive Jumpers

    Setting the Hard Disk Drive Jumpers Most hard disk drives have jumpers that must be set for the drive to work properly with the computer. The jumpers tell the computer whether you are using one hard disk drive or two. If you purchased your computer with a hard disk drive already installed, these jumpers have been set correctly for your system.

  • Page 84: Installing A Hard Disk In The Vertical Bay

    Installing a Hard Disk in the Vertical Bay You should install your computer’s first hard disk drive in the vertical drive bay. This section describes: Removing the mounting frames from the hard disk drive (if necessary) Installing the hard disk drive in the vertical drive bay 0 Connecting the cables Before you install a hard disk drive, be sure to check the jumpers on the drive.
  • Page 85 Follow these steps to remove the mounting frames: On your hard disk drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames. If so, remove the screws securing them to the mounting frame, as shown below, and remove the guiderail and grounding plate.

  • Page 86: Installing The Hard Disk

    Installing the Hard Disk To install the hard disk drive, you first need to attach it to the mounting plate in the vertical drive bay. Follow these steps: Remove the screw securing the mounting plate to the horizontal drive bays and set it aside. Then slide the mounting plate in the direction of the arrow, and lift it out.
  • Page 87 Turn the hard disk drive so the components face up and the connectors face left. Then place the mounting plate on the hard disk drive and align the four holes in the plate with the four holes in the drive, as shown below. connectors The bracket on the mounting plate should be on the opposite side of the connector end of the drive.
  • Page 88 Hold the drive so the mounting plate faces the horizontal drive bays (with the bracket over the top) and the connectors face the back of the computer, as shown below. The two tabs at the bottom of the mounting plate should be just above the two slots in the computer case.

  • Page 90: Connecting The Cables

    Connecting the Cables To connect the hard disk drive to the computer, you need to connect two cables: the hard disk drive ribbon cable and a power supply cable. Follow these steps: If you are installing your computer’s first hard disk drive, you need to connect the hard disk drive ribbon cable to the system board now.
  • Page 91 Make sure the holes in the cable connector fit over all the pins in the hard disk drive connector; then push in the connector. Caution If you do not correctly align the holes with the pins, you could severely damage your hard disk drive when you push in the cable connector.
  • Page 92 Locate one of the power supply cables that lead from the power supply (behind the horizontal drive bays). The power supply cables may be secured in a plastic band on the side of the power supply. If so, unfasten the band to access the cables;...

  • Page 93: Removing A Hard Disk From The Vertical Bay

    Removing a Hard Disk From the Vertical Bay Follow these steps to remove a hard disk drive from the vertical drive bay: Disconnect the hard disk drive ribbon cable and power supply cable from the back of the drive, as shown below. Grasp the cable connectors and pull them straight out from the connectors on the hard disk drive so you do not bend the pins;...
  • Page 94 Remove the retaining screw securing the hard disk drive and mounting plate to the horizontal drive bays. Then slide the hard disk drive and mounting plate in the direction of the arrow, as shown in the following illustration, and lift them out.

  • Page 95: Installing A Drive In A Horizontal Bay

    If you removed one hard disk drive and are leaving another one in the computer, you need to set the jumpers on the remaining drive to indicate that you now have only one hard disk drive. For the correct settings, see the documentation that came with the drive.

  • Page 96: Attaching Mounting Frames To A Hard Disk

    If you install a hard disk drive that has a 3.5-inch form factor, it must have mounting frames to fit properly in the horizontal bay. Follow the steps in the next section. If you are installing a hard disk drive that already has mounting frames on it, see if it also has a plastic guiderail and metal grounding plate attached to it.

  • Page 97: Installing The Drive

    Repeat step 2 to attach a mounting frame to the other side of the drive. Installing the Drive Follow these steps to install the drive in a horizontal drive bay: Locate the two metal guiderails and screws that came with the computer.
  • Page 98 If you are installing a drive in the lower bay, remove the two retaining screws securing the metal cover to the front of the computer and remove the cover. Store it in a safe place and save the screws to use later in these steps. If you are installing a 5.25-inch diskette drive, hold it so that the diskette release latch is above the diskette slot.
  • Page 99 To insert a diskette drive, align the guiderails on each side of the drive with the notches on each side of the drive bay and slide the drive into the bay as far as it will go, as shown below. Secure the guiderails to the computer case with the two retaining screws.
  • Page 100 If you are installing a diskette drive in the lower bay, you need to remove the faceplate on the computer’s front panel because it covers this bay. Turn the computer cover upside down and locate the faceplate. Remove the screws securing the faceplate to the inside of the cover and remove the faceplate, as shown in the following illustration.

  • Page 101: Connecting The Cables

    To insert a hard disk drive, align the guiderails on each side of the drive with the notches on each side of the drive bay and slide the drive all the way into the bay, as shown below. Secure the guiderails to the computer case with the two retaining screws.
  • Page 102 The diskette drive connector that extends from the back of the drive has gold contacts on both sides. Grasp the cable connector and align it with the drive connector so that the key-way (the plastic divider) in the cable connector lines up with the gap in the drive connector, as shown below.
  • Page 103 If you are installing your computer’s first hard disk drive, you need to connect the hard disk drive ribbon cable to the system board now. Follow the instructions on page 5-31 and then use the middle cable connector to connect the hard disk drive as described below.
  • Page 104 Caution If you do not correctly align the holes with the pins, you could severely damage your hard disk drive when you push in the cable connector. Locate one of the power supply cables that lead from the power supply (behind the horizontal drive bays). The power supply cables may be secured in a plastic band on the side of the power supply.

  • Page 105: Diskette Drive

    Position the power supply cable connector so that its notched corners line up with the notched corners of the drive’s power supply connector, as shown below. Make sure the holes fit over all the pins and then push in the connector. notched corners Caution...

  • Page 106: Removing A Drive From A Horizontal Bay

    Removing a Drive From a Horizontal Bay This section describes how to remove a drive from a horizontal drive bay. Although the illustrations show a diskette or hard disk drive in the lower bay, you can use these same instructions to remove the diskette drive from the upper bay.
  • Page 107 hard disk drive Remove the two retaining screws securing the drive to the drive bay. Then grasp the front of the drive and pull it completely out of the bay. 5-28 Installing and Removing Drives...
  • Page 108 If you are leaving the drive bay empty, replace the metal cover and two retaining screws, as shown below. If you are replacing the drive you removed with another drive, remove the guiderails and screws from the drive and use them to install the other drive as described in “Installing a Drive in a Horizontal Bay”...
  • Page 109 If you removed a diskette drive from the lower bay and you are leaving the bay empty or installing a hard disk drive in it, you need to replace the front panel faceplate on the computer’s cover. Secure the faceplate to the inside of the computer’s cover with the two screws, as shown below.

  • Page 110: Connecting The Hard Disk Drive Ribbon Cable To The System Board

    Connecting the Hard Disk Drive Ribbon Cable to the System Board Follow these steps to connect the hard disk drive ribbon cable to the system board: Locate the hard disk drive connector on the system board. As shown below, it is next to the diskette drive connector, between the option card connector board and the power supply.
  • Page 111 Locate the hard disk drive ribbon cable that came with the computer. It is a flat cable with three connectors: one on each end and one in the middle, as shown below. Select the connector on the end of the longest part of the cable (the main system board connector).

  • Page 112: Post-Installation Procedures

    You may need to format the drive before you can use it. (All EPSON-supplied drives are sold already formatted.) Check the manual that came with the drive to see if it is already form atted. If not, follow the manufacturer’s instructions to format the drive.
  • Page 113 If you want to be able to load your operating system from a new hard disk drive, you need to install it on the drive. See the documentation that came with your operating system for instructions. Installing and Removing Drives 5-34...

  • Page 114: Chapter 6 Troubleshooting

    If the suggestions here do not solve the problem, perform the steps below to identify your system and note any error messages your computer displays. Then contact your sales representative or the EPSON Connection at (800) 922-4911 for assistance. ldentifying Your System...
  • Page 115 MS-DOS version: Software versions: CONFIG.SYS: AUTOEXEC.BAT: Error Messages Your computer’s built-in memory (ROM) contains a series of diagnostics programs, called power-on diagnostics, which your computer runs automatically every time you turn it on. These programs check internal devices such as ROM, RAM, the timer, the keyboard controller, and the hard disk drive.

  • Page 116: Error Message

    “The Computer Won’t Start” in this chapter. If none of the suggestions listed there solves the problem, contact your sales representative or the EPSON Connection as soon as possible. Report any error messages when you request technical assistance.
  • Page 117 CMOS definition. See “Diskette Drive Problems.” The system was unable to detect the hard disk drive controller. See “Hard Disk Problems.” Your hard disk drive may be damaged. Contact the EPSON Connection. Your keyboard may not be connected correctly. See “Keyboard Problems.”...
  • Page 118 “Password Problems.” Your hard disk drive cannot be initialized. See “Hard Disk Problems.” Your drive is probably damaged. Contact the EPSON Connection. Your system cannot find or initialize your hard disk drive controller. See “Hard Disk Problems.” Troubleshooting 6- 5...

  • Page 119: The Computer Won't Start

    Check the power requirements in Appendix A. If the electrical outlet is working and all the connections are secure but your computer still won’t start, call your sales representative or the EPSON Connection for assistance. Troubleshooting Won’t Start...

  • Page 120: The Computer Does Not Respond

    If that doesn’t work, turn off the computer, insert your main operating system diskette in drive A and turn on the computer. If it still does not boot, contact your sales representative or the EPSON Connection for assistance. Did you enter the correct password? See “Password Problems”...

  • Page 121: Restoring The Power Supply

    If your computer still does not respond, you can reset it using the Ctrl Alt Delete command. See “Resetting Your Computer” in Chapter 3 for more information. If resetting the computer does not work, turn it off and wait at least 20 seconds. If you do not have a hard disk drive, insert your main operating system diskette in drive A;...

  • Page 122: Password Problems

    Chapter 4 for instructions.) Then turn on the computer. If the power supply shuts off again, contact your sales representative or the EPSON Connection for assistance. Pass word Problems If you have any trouble using your password, try the following: If you think you know the correct password, reset the computer and try again.

  • Page 123: Keyboard Problems

    Turn on the computer again When you see Press <Del> If you want to run SETUP, press Delete. You see the SETUP main menu. Press to highlight option 3, Set Password options; then press Enter. If you do not want to set a new password, go to step 9.

  • Page 124: Monitor Problems

    If you want to change the initial Num Lock setting, see “Setting the Keyboard Options” in Chapter 2. If you still have trouble with the keyboard, contact your sales representative or the EPSON Connection for assistance. Monitor Problems For monitor problems, check the following: If there is no display on the screen, check that the monitor’s...

  • Page 125: Diskette Problems

    If you installed a display adapter card, make sure your monitor and display adapter match. Also check to see if the card’s switches or jumpers are set properly, and if the card is properly seated in the slot. See “Installing an Option Card”...
  • Page 126 Is the diskette write-protected? On a 3.5-inch diskette, the write-protect switch may be set to the write-protect position or there may be no switch. On a 5.25-inch diskette, there may be a write-protect tab over the side notch or there may be no notch. You cannot alter data on a write-protected diskette.

  • Page 127: Diskette Drive Problems

    (See Chapter 2 for instructions.) If the diskette drive is making loud or unusual noises, do not attempt any further examination of it. Contact the EPSON Connection for assistance. Hard Disk Problems If you have a problem with a hard disk, it could be the result of improper installation, incomplete disk preparation, or corrupted data.

  • Page 128: Installing The Drive

    0 Accessing data on the drive. Caution If your hard disk has data on it, always be sure to back up your data before reformatting or repartitioning the drive. Installing the Drive If you have problems with a newly installed drive, check the following: If someone else installed the drive, consult that person about the problem.

  • Page 129: Preparing The Drive

    Note that a physical format is different from the software formatting commands (such as the MS-DOS commands). See “Preparing the Drive,” below, for FORMAT more information. Preparing the Drive Before you can store data on a new hard disk (which has already been physically formatted), you must do the following to prepare it for use: Run the SETUP program to define your hard disk as part of...

  • Page 130: Accessing Data On The Drive

    See your operating system manual for instructions. If you cannot access data on your hard disk or you are receiving read/ write errors, the disk may have a physical problem. Contact your sales representative or the EPSON Connection for assistance. Software Problems...

  • Page 131: Printer Problems

    If you entered an MS-DOS command that you want to stop, there are special key combinations you can use to cancel the command. These methods may also work in your application programs: 0 Press Pause 0 Hold down Ctrl and press C 0 Hold down Ctrl and press Break.
  • Page 132 If your printer does not work at all, check that the printer has power and is properly connected to the computer. (Also, make sure your printer has paper in it.) See Chapter 1 or your printer manual for instructions. Check the printer manual for the printer’s correct DIP switch or control panel settings.

  • Page 133: Option Card Problems

    See Chapter 2 for instructions on how to set the parallel and serial ports using the Peripherals setup option in the SETUP program. If you have an EPSON printer and it is still not working properly, call the EPSON Connection for assistance. Option Card Problems...

  • Page 134: Mouse Problems

    Mouse Problems If you have trouble with your mouse or you see an auxiliary device error message, check the following: Make sure the mouse cable is securely connected to the mouse port and not the keyboard port. If you have a serial mouse, make sure it is securely connected to the correct serial port.

  • Page 135: External Cache Problems

    Authorized EPSON Servicer. Call your sales representative or servicer to describe the problem. Were jumpers J4 through J7 set to indicate the new amount of cache? Check the jumpers to see if they are set correctly.

  • Page 136: Appendix A Specifications

    Appendix A Specifications CPU and Memory Specifications...

  • Page 137: Controllers

    Controllers Interfaces A - 2 Specifications...

  • Page 138: Mass Storage

    Mass Storage Input De vices Physical Characteristics Specifications...

  • Page 139: Power Supply

    Power Supply Environmental Requirements A - 4 Specifications...

  • Page 140: Power Source Requirements

    Power Source Requirements 120 Volt power source requirements- Specifications...

  • Page 141: Tested Operating Environments

    Certified as a workstation and a file server Your system has also been Novell tested and approved. Options Available from EPSON Many options for enhancing and supplementing this product are available from EPSON, including the following: Monitors Keyboards Mass storage devices...

  • Page 142: Serial And Parallel Port Connector Pin Assignments

    Serial and Parallel Port Connector Pin Assignments A- 7 Specifications...

  • Page 143: Dma Assignments

    DMA Assignments A - 8 Specifications...

  • Page 144: Hardware Interrupts

    Hardware Interrupts Specifications...

  • Page 145: System Memory Map

    System Memory Map A-10 Specifications...
  • Page 146 System l/O Address Map A - 1 1 Specifications...

  • Page 147: System I/ O Address Map

    System I/O address map (continued) A - 1 2 S p e c i f i c a t i o n s...
  • Page 148 Glossary Access speed The time it takes for a device, such as memory or a disk drive, to return data. For example, your computer’s SIMMs return data requested by the microprocessor at an access speed of 70ns. Address The location where information is stored in a computer’s memory.
  • Page 149 AUTOEXEC. BAT file The batch file your computer runs automatically whenever you load MS-DOS. It configures the installed system devices and sets various user preferences. See also Batch file. Base memory See Conventional memory Batch file A file that executes commands automatically. Batch files are text files with the filename extension .BAT.
  • Page 150 A wire or group of wires that sends information between components in the computer. The speed of a bus increases by the number and width of the channels the bus uses to move data. Bus mastering The process of taking over control of the bus. This allows a local bus device to exchange data directly with another local bus device, resulting in a faster transfer of information.
  • Page 151 CMOS Complementary Metal-Oxide Semiconductor. A low-power silicon chip used for RAM and switching applications that is backed up by a battery. Command prompt The symbol or message that displays on the screen to tell you that the operating system is loaded and ready to receive instructions.
  • Page 152 Central Processing Unit. The primary device that interprets instructions, performs tasks, keeps track of stored data, and controls input and output operations. See also Microprocessor. Cursor The highlighted marker or pointer that shows where keystrokes will appear when typed or where the next mouse command will be executed.
  • Page 153 Directory A group of files stored in a particular area on a disk. A directory listing shows the name, location, and size of the files in the directory. A directory can contain both files and subdirectories. Display adapter card A circuit board that can be installed in one of the computer’s option slots to control the way a monitor displays text and graphics.
  • Page 154 Extended memory Memory above 1MB that is accessed by 386 or 486 microprocessors when they are operating in protected or virtual mode. This memory is available to OS/ 2 programs, but is available to MS-DOS only if an extended memory manager program is installed.
  • Page 155 Interface A physical or software connection used to transmit data between equipment or programs so they can work with each other. Industry Standard Architecture. The 8- or 16-bit bus standard developed for IBM compatible computers. Jumper A small moveable plug that connects two pins on a device’s circuit board.
  • Page 156 Local bus An internal bus that controls the connections from the microprocessor to the VESA slots and IDE interface on this computer. Local bus provides increased performance and speed. See also Bus. Main system board The circuit board inside your computer containing the circuitry and components your computer needs to operate.
  • Page 157 Memory module A small circuit board, commonly called a SIMM (single in line memory module), that contains surface-mounted memory chips. You can add memory modules to the main system board to expand your computer’s memory. Multi-mode Graphics Adapter. A display adapter card that can display monochrome text and color graphics.
  • Page 158 Numeric keypad The number and cursor control keys grouped together on the right side of the keyboard. The operation of the dual-use keys on the numeric keypad is controlled by the Num Lock key. Operating speed The speed at which the computer’s processor can execute commands, usually expressed in megahertz (MHz).
  • Page 159 Pathname The directory name(s) you specify to locate a file. For example, the pathname for the file SALES, stored in the subdirectory BUSINESS, is \ BUSINESS\ SALES. Peripheral device An external device (such as a printer or a modem) connected to a computer that depends on the computer for its operation.
  • Page 160 Read To gather data from one source (such as a disk) and transfer it to a device (such as a screen or a printer). For example, when you open a file stored on disk, the computer reads the data from the disk and displays it on the screen. See also Write. Read/wife head The physical device inside a disk or tape drive that reads data from and writes data to the magnetic surface of the disk or tape.
  • Page 161 Roof directory The main directory in a hierarchical disk directory structure All other directories are subdirectories of the root directory. RS-232C A standard type of serial communication. You can connect an RS-232C device to either of the computer’s RS-232C serial ports. Serial The type of communication that transmits data from a serial interface to a serial device over a single wire.
  • Page 162 Tape drive The physical device that allows you to insert large-capacity magnetic tape cartridges for compact data storage and backup. UNIX An operating system that supports multitasking and is especially suited to multi-user environments. UNIX is compatible with a range of computers, from personal computers to mainframes.
  • Page 163 Write-protect To protect the data on a diskette from being changed by setting the write-protect switch on a 3.5-inch diskette or by placing a write-protect tab over the notch on a 5.25-inch diskette. You cannot change data on a write-protected diskette. ZIF socket Zero Insertion Force socket.
  • Page 164 I/ O, A-11-12 Altitude, A-4 Application programs compatibility, Intro-2, 3-9 installing, 2-18 problems, 3-6, 6-17 version number, 6-2 Authorized EPSON Servicer, Intro-5, AUTOEXEC.BAT. file, 6-2 Battery, CMOS, 6-3, A-l BIOS system (ROM), Intro-l , 2-1,2-11, 6-l, A-l, A-10 version, 6-l...
  • Page 165 5-l-3, 5-5, 5-7, 5-14-15 Drive ribbon cable, see Cable(s) Drives, see Diskette, Hard disk, CD-ROM, SCSI, or Tape Electromagnetic interference, l-2 Environmental requirements, A-4 EPROM, A-l EPSON Connection, Intro-5, 6-l Servicer, Intro-5, 4-2 Error messages battery, 6-3 diskette drive, 6-4, 6-13 MS-DOS, 6-13...
  • Page 166 5-4 types, 2-5, 2-7-8 vertical drive bay, 5-l-3, 5-5-13, 5-15-16 Hardware interrupts, A-9 Heat sink, 4-20, 4-22 Help, EPSON Connection, Intro-5, High-resolution graphics adapter card, see Video cards Horizontal drive bay installing drive in, 5-16-19, 5-21 5-25-26 locating, 5-2...
  • Page 167 International marketing locations, Intro-4 Interrupts, hardware, A-9 ISA slots, Intro-l, 4-14, A-2 Jumpers changing settings, 4-6-8 external cache, 4-6-7 factory settings, 4-7 functions, 4-6-7 hard disk drive, 5-4, 6-15 location, 4-3 main system board, 4-3 monitor, 6-12 option card, 6-20 processor type, 4-6-7, 4-20 K/ B port, l-6 Key delay, 2-13...
  • Page 168 Monitor CGA, 2-9, 4-14 connecting, l-4 DIP switch, 4-6-7, 6-4,6-12 display type, 2-8, 6-4 error message, 6-4 interface, A-2 jumpers, 6-12 positioning, 3-4 problems, 6-4, 6-l1 SETUP options, 2-8-9 viewing, 3-4 Mounting frames attaching, 5-17 removing, 5-5-6 Mounting plate, hard disk, 5-7-10, 5-15 Mouse connecting, l-6...
  • Page 169 SCSI drive, 2-5 Secondary drive, 5-4 Secondary port, 6-20 Seek test, diskette, 2-l1 SELECT command, 6-16 Serial interface, Intro-l, l-5, 6-20, A-2 port(s), Intro-l, l-5, 2-12,6-20, A-2 SETUP options, 2-12 Serial number, 6-l Servicer, EPSON, Intro-3, Intro-5 Setting jumpers, see Jumpers...
  • Page 170 SETUP program booting sequence, 2-10 configuration information, 1-10, 2-l, coprocessor support, 2-3 date, 2-4 default values, 2-2, 2-16 DIP switches, 2-16 diskette drive, 2-5, 2-13 display type, 2-8-9 exiting, 2-17 FDC (floppy disk drive), 2-13 hard disk drive type, 2-5-8 IDE (hard disk drive), 2-13 jumpers, 2-16 keyboard lock, 2-15...
  • Page 171 VER command, 6-2 Version number, identifying, 6-2 Vertical drive bay installing hard disk in, 5-5-13 locating, 5-2 removing hard disk from, 5-14, 5-16 VESA local bus interface, Intro-2 option slots, Intro-l, 4-14, A-2 video card, Intro-l-2, A-2 controller, A-2 device drivers, Intro-2, 2-18 display adapter, Intro-2, 1-4, 2-8-9, interface, A-2 port, l-4, 2-8-9, A-2...
  • Page 172 Tel: (562) 232-8966 Fax: (562) 233-3197 Epson Costa Rica, S.A. San Jose, Costa Rica Tel: (506) 34-6666 Fax: (506) 25-5709 Epson Mexico, S.A. De C.V. Mexico, D.F., Mexico Tel: (525) 395-9897 Fax: (525) 395-9499 Epson Do Brasil São Paulo, SP Brazil...
  • Page 173 Epson International Marketing Locations Epson Deutschland Gm bH Zülpicher Straße 6, 4000 Düsseldorf 11 Germany Phone: 211-56030 Telex: 41-8584786 Epson Iberica, S.A. Avda. de Roma 18-26 08290 Cerdanyola del valles 08036 Barcelona, Spain Phone: 3-582-15-00 Fax: 3-582-15-55 Telex: 50129 Epson Hong Kong Ltd.
  • Page 174 Distributors South America SISCO São Paulo, SP Brazil Tel: (5511) 574-8877 Fax: (5511) 572-1306 Exhibit Computer Bogota, Colombia Tel: (571) 218-2700 Fax: (571) 218-5370 UPEN Computer Systems Bogota, Colombia Tel: (571) 257-7800 Ace Computers &Electronics Georgetown, Guyana Tel: (592) 25-65-48 Fax: (592) 26-39-67 Alvimer S.R.L.
  • Page 175 Caribbean Caribbean Computer Systems, Ltd. Bridgetown, Barbados Tel: (809) 429-7050 Fax: (809) 427-6089 North Atlantic Data Systems Hamilton, Bermuda Tel: (809) 295-7111 Fax: (809) 292-3834 Columbus Limited Grand Cayman, West Indies, B.W.I Tel: (809) 949-8039 Fax: (809) 949-7537 WTG/ APTEC Systems Limited Kingston, Jamaica Tel: (809) 929-9250 Fax: (809) 929-8296...

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