Dell Inspiron 14 Plus 7430 Owner's Manual
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Dell Inspiron 14 Plus 7430 Owner's Manual

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Inspiron 14 Plus 7430
Owner's Manual
Regulatory Model: P171G
Regulatory Type: P171G004
March 2023
Rev. A00

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Summary of Contents for Dell Inspiron 14 Plus 7430

  • Page 1 Inspiron 14 Plus 7430 Owner's Manual Regulatory Model: P171G Regulatory Type: P171G004 March 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Top......................................8 Front......................................10 Bottom....................................12 Service Tag..................................12 Battery charge and status light .............................13 Chapter 2: Set up your Inspiron 14 Plus 7430................14 Chapter 3: Specifications of Inspiron 14 Plus 7430............... 17 Dimensions and weight..............................17 Processor..................................... 17 Chipset....................................18 Operating system................................18 Memory....................................18...
  • Page 4 After working inside your computer........................32 BitLocker..................................32 Recommended tools................................. 32 Screw list.....................................33 Major components of Inspiron 14 Plus 7430.......................34 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........36 Base cover..................................36 Removing the base cover............................36 Installing the base cover............................38 Solid-state drive................................
  • Page 5 Clearing BIOS (System Setup) and System passwords..................95 Chapter 9: Troubleshooting......................96 Handling swollen Lithium-ion batteries........................96 Locate the Service Tag or Express Service Code of your Dell computer ..........96 Dell SupportAssist Pre-boot System Performance Check diagnostics..............97 Running the SupportAssist Pre-Boot System Performance Check..............97 Built-in self-test (BIST)..............................
  • Page 6 Chapter 10: Getting help and contacting Dell................103 Contents...

  • Page 7: Chapter 1: Views Of Inspiron 14 Plus 7430

    Views of Inspiron 14 Plus 7430 Right 1. Universal audio jack Connect headphones or a headset (headphone and microphone combo). 2. microSD-card slot Reads from and writes to the microSD card. The computer supports the following card types: ● microSecure Digital (microSD) ●...

  • Page 8: Top

    Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect to an external display using a display adapter. Provides data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4. NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the Knowledge Base Resource at www.dell.com/support. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
  • Page 9 The highlighted area indicates the actual active fingerprint reader area and the image is for illustration purposes only. NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals. 3. Right-click area Press to right-click.

  • Page 10: Front

    Enables you to video chat, capture photos, and record videos. 4. Camera-status light Turns on when the camera is in use. 5. Right microphone Provides digital sound input for audio recording and voice calls. 6. Display panel Provides visual output to the user. Views of Inspiron 14 Plus 7430...
  • Page 11 The sensor detects the ambient light and automatically adjusts the keyboard backlight and display brightness. 8. Right microphone Provides digital sound input for audio recording and voice calls. 9. Display panel Provides visual output to the user. Views of Inspiron 14 Plus 7430...

  • Page 12: Bottom

    Resource at www.dell.com/support. 4. Left speaker Provides audio output. Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Inspiron 14 Plus 7430...

  • Page 13: Battery Charge And Status Light

    Battery charge and status light The following table lists the battery charge and status light behavior of your Inspiron 14 Plus 7430. Table 1. Battery charge and status light behavior Power Source LED Behavior System Power State Battery Charge Level...

  • Page 14: Chapter 2: Set Up Your Inspiron 14 Plus 7430

    Set up your Inspiron 14 Plus 7430 About this task NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Steps 1. Connect the power adapter and press the power button. Set up your Inspiron 14 Plus 7430...
  • Page 15 2. Finish Windows setup. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates.
  • Page 16 Dell Digital Delivery Download software applications, which are purchased but not preinstalled on your computer. For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at www.dell.com/support. Set up your Inspiron 14 Plus 7430...

  • Page 17: Chapter 3: Specifications Of Inspiron 14 Plus 7430

    Specifications of Inspiron 14 Plus 7430 Dimensions and weight The following table lists the height, width, depth, and weight of your Inspiron 14 Plus 7430. Table 3. Dimensions and weight Description Values Height: Front height 15.97 mm (0.62 in.) Rear height 18.99 mm (0.74 in.)

  • Page 18: Chipset

    Chipset The following table lists the details of the chipset supported by your Inspiron 14 Plus 7430. Table 5. Chipset Description Values Chipset Integrated in the processor...

  • Page 19: External Ports

    ● 16 GB, 2 x 8 GB, LPDDR5, 4800 MHz, integrated, dual- channel ● 32 GB, 2 x 16 GB, LPDDR5, 4800 MHz, integrated, dual- channel External ports The following table lists the external ports on your Inspiron 14 Plus 7430. Table 7. External ports Description Values USB ports ●...

  • Page 20: Wireless Module

    M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Wireless module The following table lists the Wireless Local Area Network (WLAN) modules supported on your Inspiron 14 Plus 7430. Table 9. Wireless module specifications Description Option one...

  • Page 21: Storage

    M.2 2280, solid-state drive PCIe NVMe Gen4 x4, up to 64 Gbps Up to 2 TB Media-card reader The following table lists the media cards supported by your Inspiron 14 Plus 7430. Table 12. Media-card reader specifications Description Values Media-card type ●...

  • Page 22: Keyboard

    Keyboard The following table lists the keyboard specifications of your Inspiron 14 Plus 7430. Table 13. Keyboard specifications Description Values Keyboard type Standard backlit keyboard Keyboard layout QWERTY Number of keys ● United States and Canada: 79 keys ● United Kingdom: 80 keys ●...

  • Page 23: Camera

    Fn + esc Toggle fn-key lock Fn + Left arrow Home Fn + Right arrow Camera The following table lists the camera specifications of your Inspiron 14 Plus 7430. Table 16. Camera specifications Description Option one Option two Number of cameras...

  • Page 24: Touchpad

    For more information about touchpad gestures available on Windows, see the Microsoft knowledge base article at support.microsoft.com. Power adapter The following table lists the power adapter specifications of your Inspiron 14 Plus 7430. Table 18. Power adapter specifications Description Option one...

  • Page 25: Battery

    Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Battery The following table lists the battery specifications of your Inspiron 14 Plus 7430. Table 19. Battery specifications Description...

  • Page 26: Display

    CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption.

  • Page 27: Fingerprint Reader (Optional)

    Anti-glare vs glossy finish Anti-glare Fingerprint reader (optional) The following table lists the specifications of the optional fingerprint reader of your Inspiron 14 Plus 7430. NOTE: The fingerprint reader is located on the power button. Table 21. Fingerprint reader specifications...

  • Page 28: Operating And Storage Environment

    Operating and storage environment This table lists the operating and storage specifications of your Inspiron 14 Plus 7430. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 24. Computer environment Description Operating Storage Temperature range 0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)

  • Page 29: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 30: Safety Precautions

    Ensure that your computer is shut down and the AC adapter is disconnected. a. Hold <B> key on the keyboard and press the power button for 3 seconds or until the Dell logo appears on the screen. b. Press any key to continue.

  • Page 31: Esd Field Service Kit

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures.

  • Page 32: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 33: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 34: Major Components Of Inspiron 14 Plus 7430

    Major components of Inspiron 14 Plus 7430 The following image shows the major components of Inspiron 14 Plus 7430. Working inside your computer...
  • Page 35 18. M.2 thermal shield NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 36: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Base cover Removing the base cover Prerequisites...
  • Page 37 Removing and installing Customer Replaceable Units (CRUs)

  • Page 38: Installing The Base Cover

    Steps 1. Remove the five screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the two captive screws that secure the base cover to the palm-rest and keyboard assembly. 3. Using a plastic scribe, pry the base cover from the hinge area and continue prying on all its sides to loosen the base cover. 4.
  • Page 39 About this task The following image(s) indicate the location of the base cover and provides a visual representation of the installation procedure. Removing and installing Customer Replaceable Units (CRUs)

  • Page 40: Solid-State Drive

    Steps 1. Connect the battery cable to its connector on the system board. 2. Place the base cover on the palm-rest and keyboard assembly. 3. Press on the sides of the base cover to snap it into place. 4. Tighten the two captive screws that secure the base cover to the palm-rest and keyboard assembly. 5.

  • Page 41: Installing The M.2 2230 Solid-State Drive

    If you are replacing the M.2 2280 solid-state drive (shipped with the computer) with an M.2 2230 solid-state drive, a mounting bracket for the M.2 2230 solid-state drive is required. Please contact Dell support to purchase the mounting bracket for the M.2 2230 solid-state drive.

  • Page 42: Removing The M.2 2280 Solid-State Drive

    NOTE: The M.2 slot supports the installation of one of the following solid-state drives: ● M.2 2230 solid-state drive ● M.2 2280 solid-state drive The following image(s) indicate the location of the M.2 2230 solid-state drive and provides a visual representation of the installation procedure.

  • Page 43: Installing The M.2 2280 Solid-State Drive

    NOTE: The M.2 solid-state drive installed on your computer depends on the configuration ordered. The M.2 slot supports one of the following solid-state drives: ● M.2 2230 solid-state drive ● M.2 2280 solid-state drive The following image(s) indicate the location of the M.2 2280 solid-state drive and provides a visual representation of the removal procedure.

  • Page 44: Wireless Card

    Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the M.2 solid-state drive slot on the system board. 2. Slide the M.2 2280 solid-state drive into the M.2 solid-state drive slot on the system board 3.

  • Page 45: Installing The Wireless Card

    Steps 1. Remove the screw (M2x3) that secures the wireless-card bracket to the system board. 2. Lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Lift at an angle and remove the wireless card from the M.2 wireless card slot on the system board. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 46 Steps 1. Connect the antenna cables to the wireless card. Table 26. Antenna-cable color scheme Connectors on the Antenna-cable color Silkscreen marking wireless card △ (white triangle) Main White MAIN Auxiliary Black ▲ (black triangle) 2. Align the notch on the wireless card with the tab on the M.2 wireless-card slot on the system board. 3.

  • Page 47: Fans

    Fans Removing the left fan Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover.

  • Page 48: Removing The Right Fan

    Steps 1. Place the left fan on the on the palm-rest and keyboard assembly. 2. Align the screw holes of the left fan with the screw holes on the palm-rest and keyboard assembly. 3. Replace the two screws (M2x3) that secure the left fan to the palm-rest and keyboard assembly. 4.

  • Page 49: Installing The Right Fan

    Steps 1. Disconnect the right-fan cable from its connector on the system board. 2. Remove the two screws (M2x3) that secure the right fan to the palm-rest and keyboard assembly. 3. Lift the right fan off the palm-rest and keyboard assembly. Installing the right fan Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 50 Steps 1. Place the fan and align the screw holes of the right fan with the screw holes on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x3) that secure the right fan to the palm-rest and keyboard assembly. 3.

  • Page 51: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 52: Installing The Battery

    Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. About this task NOTE: Before removing the base cover, ensure that there is no SD card installed in the SD-card slot on your computer.

  • Page 53: Battery Cable

    Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2. Replace the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. Connect the battery cable to its connector on the system board. 4.

  • Page 54: Installing The Battery Cable

    Steps 1. Peel the adhesive tape that secures the battery cable to the battery. 2. Remove the battery cable from the routing guides on the battery. 3. Slide down the latch on the battery-cable connector to disconnect it from the battery. Installing the battery cable CAUTION: The information in this section is intended for authorized service technicians only.

  • Page 55: Display Assembly

    Display assembly Removing the display assembly Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover.
  • Page 56 Removing and installing Field Replaceable Units (FRUs)

  • Page 57: Installing The Display Assembly

    Steps 1. Remove the two screws (M2.5x5.5) that secure the left display-assembly hinge to the system board. 2. Pry open the left display-assembly hinge at an angle of 90 degrees. 3. Peel the tape that secures the display-cable latch to its connector on the system board. 4.
  • Page 58 Removing and installing Field Replaceable Units (FRUs)

  • Page 59: I/O Board

    Steps 1. Place the display assembly on a clean and flat surface with the display panel facing up. 2. Gently place the palm-rest and keyboard assembly on the display assembly. 3. Close the left display-assembly hinge and align its screw holes with the screw holes on the palm-rest and keyboard assembly. 4.

  • Page 60: Installing The I/O Board

    Steps 1. Open the latch and disconnect the I/O-board cable from its connector on the system board. 2. Open the latch and disconnect the I/O-board cable from its connector on the I/O board. 3. Lift the I/O-board cable off the palm-rest and keyboard assembly. 4.

  • Page 61: Speakers

    Steps 1. Place the I/O board onto the palm-rest and keyboard assembly. 2. Align the ports and connectors on the I/O board to the slots on the palm-rest and keyboard assembly. 3. Align the screw holes on the I/O board to the screw holes on the palm-rest and keyboard assembly. 4.
  • Page 62 4. Remove the wireless card. About this task NOTE: The wireless antennas are attached to the speakers as an assembly and cannot be separated for individual replacement. When the speakers or the wireless antennas need to be replaced, services will dispatch both the speakers and the wireless antennas as a single serviceable component.

  • Page 63: Installing The Speakers

    Installing the speakers CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the speakers and provides a visual representation of the installation procedure. NOTE: The wireless antennas are attached to the speakers as an assembly and cannot be separated for individual replacement.

  • Page 64: Heat Sink

    6. Connect the keyboard-backlight cable to its connector on the system board. 7. Connect the keyboard cable to its connector on the system board. Next steps 1. Install the wireless card. 2. Install the battery. 3. Install the base cover. 4.

  • Page 65: Installing The Integrated Heat Sink

    Steps 1. In reverse sequential order (4>3>2>1)loosen the four captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the integrated heat sink CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 66: Installing The Discrete Heat Sink

    Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. About this task CAUTION: The heat sink may become hot during normal operation.
  • Page 67 Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: If either the system board or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved.

  • Page 68: Power-Adapter Port

    Power-adapter port Removing the power-adapter port CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer.

  • Page 69: Power-Button Board

    Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: If either the system board or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved.

  • Page 70: Installing The Power-Button Board

    Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. 3. Remove the integrated heat sink discrete heat sink.

  • Page 71: Power Button With Optional Fingerprint Reader

    Steps 1. Place the power-button board on the palm-rest and keyboard assembly. 2. Align the screw hole on the power-button board with the screw hole on the palm-rest and keyboard assembly. 3. Replace the screw (M2x3) that secures the power-button board to the palm-rest and keyboard assembly. 4.

  • Page 72: Installing The Power Button With Optional Fingerprint Reader

    About this task The following image(s) indicate the location of the power button with optional fingerprint reader and provides a visual representation of the removal procedure. Steps 1. Flip over the Mylar that covers the fingerprint-reader cable. NOTE: Steps 1 to 3 are only applicable to systems shipped with a fingerprint reader. 2.

  • Page 73: System Board

    Steps 1. Place the power button with optional fingerprint reader into its slot on the palm-rest and keyboard assembly. 2. Align the screw hole on the power button with optional fingerprint reader with the screw hole on the palm-rest and keyboard assembly.
  • Page 74 NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the M.2 2230 solid-state drive or the M.2 2280 solid-state drive.
  • Page 75 Removing and installing Field Replaceable Units (FRUs)

  • Page 76: Installing The System Board

    Steps 1. Open the latch and disconnect the power-button board cable from its connector on the system board. 2. Peel the tape that secures the power-adapter port cable to the system board. 3. Disconnect the power-adapter port cable from its connector on the system board. 4.
  • Page 77 1. Power-button cable connector 2. Power-adapter port cable connector 3. Display-assembly cable connector 4. Right fan cable connector 5. Battery cable connector 6. Keyboard cable connector 7. Keyboard-backlight cable connector 8. M.2 solid-state drive card slot 9. M.2 wireless-card slot 10.
  • Page 78 Removing and installing Field Replaceable Units (FRUs)
  • Page 79 Steps 1. Place the system board on the palm-rest and keyboard assembly. 2. Align the ports on the system board with the ports on the palm-rest and keyboard assembly. 3. Align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 4.

  • Page 80: Touchpad

    7. Follow the procedure in After working inside your computer. Touchpad Removing the touchpad CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer.

  • Page 81: Installing The Touchpad

    Steps 1. Open the latch and disconnect the touchpad cable from its connector on the touchpad. 2. Open the latch and disconnect the touchpad cable from its connector on the system board. 3. Lift the touchpad cable off the system board. 4.

  • Page 82: Palm-Rest And Keyboard Assembly

    About this task The following image(s) indicate the location of the touchpad and provides a visual representation of the installation procedure. Steps 1. Place the touchpad into its slot on the palm-rest and keyboard assembly. 2. Place the touchpad bracket onto the touchpad. 3.
  • Page 83 4. Remove the wireless card. 5. Remove the display assembly. 6. Remove the speakers. 7. Remove the power-adapter port. 8. Remove the board. 9. Remove the left fan and the right fan. 10. Remove the discrete heat sink (if applicable). 11.

  • Page 84: Installing The Palm-Rest And Keyboard Assembly

    Steps After performing the steps in Prerequisites, you are left with the palm-rest and keyboard assembly. NOTE: The palm-rest and keyboard assembly consists of the following: ● Palm-rest ● Keyboard Installing the palm-rest and keyboard assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 85 Steps Place the palm-rest and keyboard assembly on a flat and clean surface and perform the tasks in the Post-requisites to install the palm-rest and keyboard assembly. NOTE: The palm-rest and keyboard assembly consists of the following: ● Palm-rest ● Keyboard Next steps 1.
  • Page 86 NOTE: For configurations with integrated graphics, the system board can also be removed and installed with the heat sink and M.2 sold-state drive attached. 3. Install the discrete heat sink (if applicable). NOTE: If either the system board or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved.

  • Page 87: Chapter 7: Software

    ● Windows 11 Pro ● Windows 11 Pro National Academic ● Windows 11 Home Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQ 000123347. Software...

  • Page 88: Chapter 8: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 89: System Setup Options

    Depending on your system and its installed devices, the items that are listed in this section may or may not appear. Table 28. System setup options—System information menu Overview Inspiron 14 Plus 7430 BIOS Version Displays the BIOS version number.
  • Page 90 Table 28. System setup options—System information menu (continued) Overview Memory Speed Displays the memory speed. Memory Channel Mode Displays single or dual channel mode. Memory Technology Displays the technology that is used for the memory. Devices Information Panel Type Displays the Panel Type of the system. Video Controller Displays the video controller type of the system.
  • Page 91 Table 31. System setup options—Storage menu Storage Storage interface Port Enablement This page allows you to enable the onboard drives. By default, the M.2 PCIe SSD option is enabled. Drive Information M.2 PCIe SSD Type Displays the M.2 PCIe SSD type information of the system. Device Displays the M.2 PCIe SSD device information of the system.

  • Page 92: Updating The Bios

    Displays the Service Tag of the system. Asset Tag Create a system Asset Tag. Diagnostics Enables or disables Dell OS agents of scheduling onboard diagnostics. By default, the option is disabled. Table 38. System setup options—Pre-boot Behavior menu Pre-boot Behavior...

  • Page 93: Updating The Bios Using The Usb Drive In Windows

    Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 94: System And Setup Password

    2. Turn on the computer and press F12 to access the One Time Boot Menu, select BIOS Update using the mouse or arrow keys then press Enter. The flash BIOS menu is displayed. 3. Click Flash from file. 4. Select external USB device. 5.

  • Page 95: Deleting Or Changing An Existing System Setup Password

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 96: Chapter 9: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 97: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 98: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 99: System-Diagnostic Lights

    System-diagnostic lights This section lists the system-diagnostic lights of your Inspiron 14 Plus 7430. Table 42. System-diagnostic lights Blinking pattern Amber White Problem description Suggested resolution TPM detection failure Replace the system board. Unrecoverable SPI flash Replace the system board.

  • Page 100: Recovering The Operating System

    ● Off—Caps Lock disabled. Recovering the operating system When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell SupportAssist OS Recovery. Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows operating system.

  • Page 101: Real-Time Clock (Rtc Reset)

    You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/serviceabilitytools.
  • Page 102 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting...
  • Page 103 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 43. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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