Dell E2424HS User Manual
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Dell E2424HS User Manual

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Dell E2424HS
User's Guide
Monitor Model: E2424HS
Regulatory Model: E2424HSf

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Summary of Contents for Dell E2424HS

  • Page 1 Dell E2424HS User’s Guide Monitor Model: E2424HS Regulatory Model: E2424HSf...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety instructions ..........5 About your monitor ...........6 Package contents ............. 6 Product features ............7 Identifying features and controls ........ 8 Pin assignments ............16 Plug and play capability ..........19 LCD monitor quality and pixel policy ......19 Ergonomics ............. 20 Handling and moving your display ......
  • Page 4 Built-in diagnostics ..........55 Common problems ........... 56 Product-specific problems ........58 Appendix ............59 FCC Notices (U.S. Only) and Other Regulatory Information ............. 59 Contact Dell ............59 EU product database for energy label and product information sheet ............ 59 │ Contents...

  • Page 5: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor.

  • Page 6: About Your Monitor

    Package contents Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor.

  • Page 7: Product Features

    • Safety, Environmental, and Regulatory Information Product features The Dell E2424HS flat panel monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) Panel with LED backlight. The monitor features include : • 60.47 cm (23.8 in.) diagonal viewable area display (measured diagonally).

  • Page 8: Identifying Features And Controls

    Identifying features and controls Front view Label Description Function buttons To access the OSD menu and change the settings if required. For more information, see Using the front panel controls. Power On/Off button To turn the monitor On or Off. (with LED indicator) Solid white light indicates that the monitor is turned on and functioning...
  • Page 9 Barcode, serial number, and See this label if you need to contact service tag label Dell for technical support. The Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information.
  • Page 10 Bottom view, without monitor stand Label Description Power port To connect the monitor power cable. DP port For connection to your computer using DP cable. HDMI port For connection to your computer using HDMI cable. VGA port For connection to your computer using VGA cable. Speakers To produce audio output.
  • Page 11 < 5 ms Color depth 16.7 million colors Color gamut 72% NTSC (CIE1931) 83% NTSC (CIE1976) Dell display manager compatibility Connectivity 1 x DP 1.2, 1 x HDMI 1.4, 1 x VGA Bezel width (edge of 5.8 mm (Top) monitor to active area) 5.8 mm (Left/Right)
  • Page 12 Resolution specifications Model E2424HS Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 50 Hz to 75 Hz (automatic) Maximum preset resolution 1920 x 1080 @ 60 Hz Preset display modes Display mode Horizontal Vertical Pixel clock...
  • Page 13 Electrical specifications Model E2424HS Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance • HDMI 1.4, 600 mV for each differential line, 100 Ω input impedance per differential pair • DP 1.2, 600 mV for each differential line, 100 Ω...
  • Page 14 Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
  • Page 15 Environmental characteristics Model E2424HS Temperature: 0 °C to 40 °C (32 °F to 104 °F) Operating Non-operating: -20 °C to 60 °C (-4 °F to 140 °F) Storage/Shipping Humidity: 10% to 80% (non-condensing) Operating Non-operating: 5% to 90% (non-condensing) Storage/Shipping...

  • Page 16: Pin Assignments

    Pin assignments D-Sub 15-pin connector Pin Number Signal Assignment Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B DDC +5 V GND-sync DDC data H-sync V-sync DDC clock │ About your monitor...
  • Page 17 Pin assignments DP 20-pin connector Pin Number Signal Assignment ML_LANE3_N ML_LANE3_P ML_LANE2_N ML_LANE2_P ML_LANE1_N ML_LANE1_P ML_LANE0_N ML_LANE0_P AUX _CH_P AUX _CH_N RETURN DP_PWR │ About your monitor...
  • Page 18 Pin assignments HDMI 19-pin connector Pin Number Signal Assignment TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK- Reserved (N.C.

  • Page 19: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is normal for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/pixelguidelines.

  • Page 20: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: •...
  • Page 21 • When sitting, make sure that the weight of your legs is on your feet and not on the front portion of your seat. Adjust your chair’s height or use a footrest if necessary to maintain a proper posture. • Vary your work activities. Try to organize your work so that you do not have to sit and work for extended periods of time.

  • Page 22: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 23: Maintenance Guidelines

    • When transporting the monitor, avoid any sudden shock or vibration to it. • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury.

  • Page 24: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: 1.
  • Page 25 3. Attach the VESA cover. 4. Attach the stand assembly to the monitor. a. Place the monitor on a soft cloth or cushion near the edge of desk. b. Align the stand assembly bracket to the monitor groove. c. Insert the bracket fully towards monitor. d.

  • Page 26: Connecting Your Monitor

    NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables.

  • Page 27: Organizing Cables

    Connecting DP cable Connecting HDMI cable HDMI HDMI Organizing cables Use the cable-management clip to route the cables connected to your monitor. DELL E2424HS Flat Panel Monitor/液晶显示器 型号:E2424HS 输入电源: 100-240V ~ 50/60Hz, 1.5A Made in China / 中国制造 Manufactured date/製造日期/制造日期: MAY 2022...

  • Page 28: Removing The Stand

    Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: 1.
  • Page 29 3. Unscrew the Thumbscrew anti-clockwise till it is loosened. The stand riser can now be removed from the stand base easily. To remove the VESA cover: Press the dimple on the VESA cover to release it from the back of the display. │...
  • Page 30 5. Mount the LCD on the wall by following the instructions that came with the base mounting kit. NOTE: For use only with UL or CSA or GS-listed wall-mount bracket with minimum weight/load bearing capacity of 11.28 kg (24.87 lb) for E2424HS. │ Setting up the monitor...

  • Page 31: Operating Your Monitor

    Operating your monitor Turning on the monitor Press the button to turn on the monitor. Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. The following table describes the control buttons: Control buttons Description Use this button to choose from a list of preset modes.

  • Page 32: Using The Osd Lock Function

    You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock menu to lock the button(s). 1. Select one of the following options. Dell 24 Monitor Brightness / Contrast Language Auto Adjust...
  • Page 33 Use the front-panel control button to lock the button(s). 1. Press and hold Button 4 for four seconds, a menu appears on the screen. Dell 24 Monitor Select option: 2. Select one of the following options: Options Description Select this option to lock OSD menu function.
  • Page 34 To unlock the button(s). Press and hold Button 4 for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Dell 24 Monitor Dell 24 Monitor Dell 24 Monitor...
  • Page 35 OSD controls Use the buttons on the bottom edge of the monitor to adjust the image settings. Control buttons Description Use the Up button to increase values or move up in a menu. Use the Down button to decrease values or move down in a menu.

  • Page 36: Using The On-Screen Display (Osd) Menu

    NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. 1. Press the button to display the OSD main menu. Dell 24 Monitor Brightness / Contrast Auto Adjust Input Source Color...
  • Page 37 Icon Menu and Description submenus Brightness/ Use this option to control the brightness or contrast settings. Contrast Dell 24 Monitor Brightness / Contrast Auto Adjust Input Source Color Display Audio Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight.
  • Page 38 Icon Menu and Description submenus Auto Adjust Use this option to activate automatic setup and adjust menu. Dell 24 Monitor Brightness / Contrast Auto Adjust Press to adjust the screen automatically. Input Source Color Display Audio Menu Personalize Others The following dialog appears on a black screen as the monitor self- adjusts to the current input: Auto Adjustment in Progress...
  • Page 39 Icon Menu and Description submenus Input Use the Input Source menu to switch between the different video Source signals that may be connected to your monitor. Dell 24 Monitor Brightness / Contrast Auto Adjust Input Source HDMI Auto Select Color...
  • Page 40 Icon Menu and Description submenus Color Use color to adjust the color setting mode. Dell 24 Monitor Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format Input Source Reset Color Color Display Audio Menu Personalize Others Preset When you select Preset Modes, you can choose Standard, Modes ComfortView, Warm, Cool, Custom Color from the list.
  • Page 41 Icon Menu and Description submenus Press the buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Dell 24 Monitor Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format ComfortView Input Source...
  • Page 42 Icon Menu and Description submenus Dell 24 Monitor Brightness / Contrast Preset Modes Auto Adjust Input Color Format Input Source YPbPr Reset Color Color Display Audio Menu Personalize Others *When VGA input is selected. Reset Color Reset your monitor color settings to the factory settings.
  • Page 43 Response Allow you to select between Normal (8 ms), Fast (5 ms). Time Reset Select this option to restore default display settings. Display Audio Dell 24 Monitor Brightness / Contrast Volume Auto Adjust Speaker Input Source Reset Audio Color...
  • Page 44 Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time, the menu remains on screen, and so on. Dell 24 Monitor Brightness / Contrast Language English Auto Adjust...
  • Page 45 Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. Dell 24 Monitor Brightness / Contrast Language Auto Adjust Transparency Input Source...
  • Page 46 ® Menu Personalize Others Display Info Press to display the information about the display. Dell 24 Monitor Brightness / Contrast Display Info Model: Dell E2424HS DDC/CI Input Source: VGA Auto Adjust Input Source LCD Conditioning Current: 1920x1080, 60Hz Service Tag...
  • Page 47 Select Off to turn off this feature. Enable this feature for best user experience and optimum performance of your monitor. Dell 24 Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI...
  • Page 48 Icon Menu and Description submenus Service Tag Display the Service Tag number of the monitor. Dell 24 Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI Input Source LCD Conditioning Service Tag Color ABCDEFG Display Reset Others Audio Factory Reset ENERGY STAR ®...
  • Page 49 The following Power Warning Message box applies to Brightness functions for the first time when you adjust the Brightness level above the default level. Dell 24 Monitor Adjusting to this value will increase power consumption above the default level. Do you want to continue? E2424HS Before the Lock function is activated, the following message is displayed.
  • Page 50 When the monitor enters Standby mode, the following message appears. Dell 24 Monitor Going into Standby mode… E2424HS If VGA or DP or HDMI cable is not connected, a floating dialog box appears. The monitor will enter Standby mode after 4 minutes if left at this state.

  • Page 51: Setting Up Display Resolution On Your Monitor

    Use one of the following methods to update the graphics driver: Dell computer 1. Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again.
  • Page 52 Non-Dell computer In Windows 7: 1. Right-click on the desktop and click Personalization. 2. Click Change Display Settings. 3. Click Advanced Settings. 4. Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on.

  • Page 53: Using Tilt

    Using tilt You can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is not attached when the monitor is shipped from the factory. │ Operating your monitor...

  • Page 54: Troubleshooting

    If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. Dell 24 Monitor No DP Cable The display will go into Standby mode in 4 minutes.

  • Page 55: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. Label Description Button 1 Button 2 Button 3 Button 4 To run the built-in diagnostics: 1.

  • Page 56: Common Problems

    Missing pixels • Cycle power On-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. Stuck-on pixels •...
  • Page 57 • Restart the computer in safe mode. Safety related issues • Do not perform any troubleshooting step. • Contact Dell immediately. Intermittent problems • Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD.

  • Page 58: Product-Specific Problems

    Product-specific problems Specific symptoms Possible solutions Screen image is too small • Check the Aspect Ratio setting in the Display settings OSD. • Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the monitor • Turn off the monitor, unplug the power cord, plug it back, and then turn on with the buttons on the the monitor.

  • Page 59: Appendix

    3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU product database for energy label and product information sheet E2424HS: https://eprel.ec.europa.eu/qr/1294066...

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