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2.4 GHz Expandable Cordless Answering System
Operating Instructions
KX-TG2970
Model No.
Pulse-or-tone dialing capability
This unit is ADT security system compatible. To use the function of ADT security
system, you must subscribe to ADT.
The unit is Caller ID compatible. To display the caller's name and phone number,
you must subscribe to Caller ID service.
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for 6 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
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Table of Contents
Related Manuals for Panasonic KX-TG2970B
Summary of Contents for Panasonic KX-TG2970B
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Page 1: Operating Instructions
The unit is Caller ID compatible. To display the caller’s name and phone number, you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SAVE. Charge the battery for 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico... - Page 2 Attach your purchase receipt here. Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.
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Page 3: For Best Performance
To use more than one cordless handset, please purchase the accessory cordless handset KX-TGA290. The charger is included. To order, contact your dealer or call 1-800-211-PANA(7262) to locate a dealer. Trademarks: ADT, ADT Logos, and 1-800-ADT-ASAP are trademarks of ADT Services AG. SecurityLink, SecurityLink Plus, Security Made Simple, and Safewatch are trademark of ADT Security Services, Inc. -
Page 4: Table Of Contents
Registration for Additional Handsets ....27 Telephone System Making Calls ....28 Using the Base Unit . - Page 5 Answering System Automatic Answering Operation ....54 Setting the Unit to Answer Calls....54 Listening to Messages .
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Page 6: Location Of Controls
Base unit [GREETING] Button (p. 24) [ANSWER ON] Button (p. 54) [STOP] Button (p. 15, 58) [ERASE] Button (p. 24, 39, 43, 59) Antenna (p. 3) [FLASH/CALL WAIT] Button (p. 51, 53) [MUTE] Button and Indicator (p. 51) Speaker [ * ] (TONE) Button (p. - Page 7 Cordless handset Back side Speaker Navigator Key ([ ], [ ], [ ], [ ]) (p. 8) Headset Jack (p. 65) ] (TALK) Button (p. 30) ] (Speakerphone) Button (p. 30) [ * ] (TONE) Button (p. 51) [ CONF (Conference) /FUNCTION] Button (p.
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Page 8: Navigator Keys
Location of Controls How to use the navigator keys/soft keys Navigator keys These keys have four active areas that are indicated by the arrows. Base unit Cordless handset Throughout these Operating Instructions, the navigator keys are indicated by the arrows [ ], [ ], [ ] or [ ]. Cordless handset soft keys Example A D T... -
Page 9: Displays
Displays Displays Base unit 12:00AM DEC.31 Received calls IN USE MESSAGES When “ ” flashes, the clock needs setting (p. 18). “ ” functions as follows. IN USE Off (invisible) The line is free. The line is being used. Flashing A call is on hold on the cordless handset or base unit, or the Answering System is answering a call (p. -
Page 10: Installation
Single-Line Telephone Jack (RJ11C) *Noise Filter (For DSL users) • Base unit: USE ONLY WITH Panasonic AC ADAPTOR PQLV10 (Order No. PQLV10Z). • Use Only a Panasonic Handset for the KX-TG2970. • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) -
Page 11: Installing The Battery In The Cordless Handset
Charger unit • Charger unit: USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. -
Page 12: Battery Charge
Installation Battery Charge Place the cordless handset on the charger and charge for 6 hours before initial use. • The unit beeps once, the CHARGE indicator lights and “Charging” is displayed. • When the battery is fully charged, “Charge completed” is displayed if there are no new calls in the Caller List. -
Page 13: Battery Information
“Recharge battery” is displayed and/or “ flash, or “Charge for 6 HRS” and “ to be replaced. Please order a new Panasonic HHR-P402 battery at the telephone number shown on page 2. To replace the battery, see page 11. -
Page 14: Programmable Settings
Base unit: Press [FUNCTION/EDIT]. Cordless handset: Press [CONF/FUNCTION]. Press [ ] at “Telephone”. • The main menu is displayed (p. 16, 17). Scroll to the desired item by pressing [ ] or [ ]. Press [ ] to select the item. - Page 15 Base unit: Select the desired setting by pressing [ ] or [ ], then press [ ] (Save). (For “Date and time”, p. 18, press [ ] (Save) instead of [ ].) Cordless handset: Select the desired setting by pressing [ ] or [ ], then press the soft key ( SAVE •...
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Page 16: Function Menu Table
Programmable Settings Function Menu Table After pressing [FUNCTION/EDIT] on the base unit or [CONF/FUNCTION] on the cordless handset, select “Telephone” to customize your unit using the following functions. See the corresponding pages for function details. Base unit Telephone Security Main menu... - Page 17 Cordless handset Telephone Security Main menu Save phone book p. 40 Ringer setting Copy phone book Initial setting *The items with “ ” in the menu table can be programmed with either the base unit or the cordless handset. You do not need to program these items on both the base unit and the cordless handset.
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Page 18: Date And Time
We recommend you set the date and time so that the unit will announce the day and time each message was recorded when you play back messages. Press [FUNCTION/EDIT]. Press [ ] at “Telephone”. Scroll to “Date and time” by pressing [ ] or [ ], then press [ ]. -
Page 19: Dialing Mode
“Pulse”. The factory preset is “Tone”. Base Unit Press [FUNCTION/EDIT]. Press [ ] at “Telephone”. Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. Scroll to “Set tel line” by pressing [ ] or [ ], then press [ ]. -
Page 20: Line Mode
Set line mode to “A”. Base Unit Press [FUNCTION/EDIT]. Press [ ] at “Telephone”. Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. Scroll to “Set tel line” by pressing [ ] or [ ], then press [ ]. -
Page 21: Ringer Volume
LOW level for intercom calls. Base unit: Press [FUNCTION/EDIT]. Cordless handset: Press [CONF/FUNCTION] Press [ ] at “Telephone”. Scroll to “Ringer setting” by pressing [ ] or [ ], then press [ ]. -
Page 22: Ringer Tone
You can select one of 6 ringer tones for outside calls on the cordless handset. The factory preset is “1”. Press [CONF/FUNCTION] Press [ ] at “Telephone”. Scroll to “Ringer setting” by pressing [ ] or [ ], then press [ ]. -
Page 23: Auto Talk
[ feature ON. The factory preset is OFF. Press [CONF/FUNCTION]. Press [ ] at “Telephone”. Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. Scroll to “Auto talk” by pressing [ ] or [ ], then press [ ]. -
Page 24: Preparing The Answering
Greeting Message You can record a personal greeting message of up to 2 minutes. If you do not record your own message, one of 2 pre-recorded greetings will be played for callers (p. 25). The total recording time of all messages (greeting and incoming) is about 12 minutes. -
Page 25: Caller's Recording Time
You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s recording time. The factory preset is “3 minutes”. Press [FUNCTION/EDIT]. Press [ ] at “Telephone”. Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. -
Page 26: Number Of Rings
You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver”*. The factory preset is “4”. Press [FUNCTION/EDIT]. Press [ ] at “Telephone”. Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. -
Page 27: Registration For Additional
Registration for Additional Handsets KX-TG2970 includes a base unit and one cordless handset. You can expand the system by adding up to 2 additional cordless handsets, sold separately. A maximum of 3 cordless handsets can be registered to the base unit. Generally a maximum of 3 extensions excluding or including the base unit can operate at a time. -
Page 28: Making Calls
Using the Base Unit You can make a call by simply lifting the handset off the cradle and dialing a phone number. To hang up, place the handset on the cradle. • “Talk” is displayed while using the handset. To have a hands-free phone conversation Press [DIGITAL SP-PHONE]. - Page 29 To dial after confirming the entered number 1. Enter a phone number. 3334444 • If you misdial, press [ERASE]. Dial the correct number. • To cancel, press [STOP]. 2. Lift the handset or press [DIGITAL SP-PHONE]. 3. When the other party answers, talk into the handset or MIC.
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Page 30: Using The Cordless Handset
Making Calls Using the Cordless Handset Press [ • “Talk” is displayed. Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. To hang up, press [OFF] or place the cordless handset on the charger. - Page 31 To dial after confirming the entered number 1. Enter a phone number. 3334444 • If you misdial, press [HOLD/CLEAR]. Dial the correct number. • To cancel, press [OFF]. 2. Press [ ] or [ ]. 3. To hang up, press [OFF] or place the cordless handset on the charger.
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Page 32: Answering Calls
When a call is received, the unit rings and “Incoming call” is displayed. Base Unit Lift the handset or press [DIGITAL SP-PHONE]. Talk into the handset or MIC (microphone). To hang up, place the handset on the cradle or press [DIGITAL SP-PHONE]. •... -
Page 33: Caller Id Service
Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed when a call is... -
Page 34: Using The Caller List
The base unit and the cordless handset can record Caller ID information from up to 50 different callers and store this information in each unit’s Caller List. Caller List information is sorted by the most recent call to the oldest. When the 51 received, the information from the 1 Viewing the Caller List If you have received new calls, “Received calls”... -
Page 35: Calling Back From The Caller List
Calling Back from the Caller List Scroll to the desired caller by pressing [ ] or [ ]. Base unit: Lift the handset or press [DIGITAL SP-PHONE]. Cordless handset: Press [ • The phone number is dialed. • In some cases, you may have to edit the number before dialing (p. 36). (Ex. -
Page 36: Editing The Caller's Phone Number
– (c) 1– Area code • The order in which patterns (a)–(c) are displayed depends on how the telephone number is displayed in step 1. To call the edited number: Base unit: Lift the handset or press [DIGITAL SP-PHONE]. Cordless handset: Press [ •... -
Page 37: Caller Id Number Auto Edit
To turn on or off Caller ID Number Auto Edit feature Base unit: Press [FUNCTION/EDIT]. Cordless handset: Press [CONF/FUNCTION] Press [ ] at “Telephone”. Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. Scroll to “Caller ID edit” by pressing [ ] or [ ], then press [ ]. -
Page 38: Storing Caller Information In The Phone Book
Using the Caller List Storing Caller Information in the Phone Book Base Unit Handset Callers’ names and phone numbers that are in the base unit or cordless handset Caller List can be stored in each unit’s phone book. Scroll to the desired caller by pressing [ ] or [ ]. -
Page 39: Erasing Caller Information
Erasing Caller Information To erase a specific caller Scroll to the desired caller by pressing [ ] or [ ]. Base unit: Press [ERASE]. Cordless handset: Press [HOLD/CLEAR]. • “Clear” is displayed. • To erase other items, repeat from step 1. •... -
Page 40: Phone Book
Base unit: Press [FUNCTION/EDIT]. Cordless handset: Press [CONF/FUNCTION] Press [ ] at “Telephone”. Press [ ] at “Save phone book”. • The display will show the number of stored items. Enter a name, up to 16 characters with the dialing buttons (0 to 9) (p. -
Page 41: Selecting Characters To Enter Names
Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Keys Characters # & ’ ( ) a b c A B C 2 d e f D E F 3 g h i G H I 4 j k l J K L 5... -
Page 42: Dialing From The Phone Book
Phone book items are sorted in the following order: Alphabet letters (Alphabetical) Space & ’ ( ) , – . / Telephone numbers (If no name is stored) Base unit: Lift the handset or press [DIGITAL SP-PHONE]. Cordless handset: Press [ • The phone number is dialed. -
Page 43: Editing An Item In The Phone Book
Editing an Item in the Phone Book Press [ ] or [ ], then scroll to the desired item by pressing [ ] or [ ]. • To search for the item by initial, see page 42. Base unit: Press [FUNCTION/EDIT]. Cordless handset: Press the soft key ( Edit the name (p. -
Page 44: Copying Items In The Phone Book
To copy one phone book item to another unit Make sure the destination unit is not in use. Press [CONF/FUNCTION]. Press [ ] at “Telephone”. Scroll to “Copy phone book” by pressing [ ] or [ ], then press [ ]. -
Page 45: Copy All Items
Make sure the destination unit is not in use. Press [CONF/FUNCTION]. Press [ ] at “Telephone”. Scroll to “Copy phone book” by pressing [ ] or [ ], then press [ ]. Scroll to “Copy all items” by pressing [ ] or [ ], then press [ ]. -
Page 46: Intercom
Intercom can be made between the base unit and a cordless handset, and between 2 cordless handsets (when the system has one or more additional cordless handsets, p. 27). You can page all cordless handsets from the base unit at once. •... -
Page 47: Answering Intercom Calls
During an intercom call: • If you have difficulty hearing while using the speakerphone on the base unit or cordless handset, decrease the speaker volume by pressing [ ]. • If an incoming call is being received, you will hear 2 tones (incoming call tone, p. -
Page 48: Transferring A Call
You can transfer an outside call between the base unit and the cordless handset, or between 2 cordless handsets (when the system has one or more additional cordless handsets, p. 27). From the base unit to the cordless handset Base unit: (1) During a call, press [LOCATOR/INTERCOM/TRANSFER]. - Page 49 2. Wait for the paged party to answer, then you can announce the transfer. • The paged handset user can answer by pressing [ (INTERCOM). 3. To complete the transfer, press [OFF]. • Any user can take a transferred call by pressing [ SP-PHONE], or by lifting the base unit handset.
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Page 50: Conference Calls
While you are talking with an outside caller, you can call the base unit or the cordless handset to make a conference call. When the system has one or more additional cordless handsets (p. 27), you can make a conference call with your cordless handset and another cordless handset. -
Page 51: Special Features
“Waiting”. • Contact your telephone company for details about availability in your area, and to verify that CWID service is activated on your telephone line. • The caller’s information will only be shown on the display of the unit which is on the outside call. -
Page 52: Using The Pause Button (For Pbx Line/Long Distance Calls)
You can set the incoming call tone on the base unit or the cordless handset separately. Base unit: Press [FUNCTION/EDIT]. Cordless handset: Press [CONF/FUNCTION] Press [ ] at “Telephone”. Scroll to “Ringer setting” by pressing [ ] or [ ], then press [ ]. Scroll to “Incoming call” by pressing [ ] or [ ], then press [ ]. -
Page 53: Flash Button
Base Unit Handset Pressing [FLASH/CALL WAIT] also allows you to use special features of your host PBX such as transferring an extension call or accessing optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels the Temporary Tone Dialing mode or the mute (p. -
Page 54: Answering System
The Answering System allows the unit to answer calls with a greeting message. Callers can then leave a message. While recording, “Answering” and “ will flash on the base unit. • The total recording time of all messages (greeting and incoming) is about 12 minutes. -
Page 55: Monitoring Incoming Calls
If this feature is not required, turn it off. 1. Press [FUNCTION/EDIT]. 2. Press [ ] at “Telephone”. 3. Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. 4. Scroll to “Set answering” by pressing [ ] or [ ], then press [ ]. -
Page 56: Listening To Messages
Voice Day/Time Stamp: During playback, the unit will announce the day and time when each message was recorded (p. 18). Using the Base Unit If the ANSWER ON indicator and “ new messages have been recorded. • If there are only old messages, “ displayed but will not flash. -
Page 57: Using The Cordless Handset (Remote Operation)
Using the Cordless Handset (Remote Operation) If “ ” flashes, there are new messages. If there are only old messages or no PLAY messages, “ ” will be displayed but will not flash. PLAY To play back messages Press the soft key ( PLAY •... - Page 58 Listening to Messages During playback To adjust the speaker volume To repeat a message To skip a message To stop playback For Caller ID service users (p. 33) During playback, the display shows the name and/or number of the caller whose message is being played.
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Page 59: Erasing Messages
Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: — “Memory full” is heard. — “ ” is displayed on the base unit. MESSAGE FULL —... -
Page 60: Transferring A Call To The Answering System
Base Unit Handset When you answer a call and the caller wants to talk to someone who is not available, you can transfer the caller to the Answering System, where the caller can leave a message. Tell the outside caller you will transfer him or her to the Answering System. Base unit: Press [LOCATOR/INTERCOM/TRANSFER]. -
Page 61: Remote Operation From A Touch Tone Phone
Remote Operation from a Touch Tone Phone While outside, you can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 63). • To skip the voice menu and operate the unit directly, see page 64. -
Page 62: Remote Code
The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. Press [FUNCTION/EDIT]. Press [ ] at “Telephone”. Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. -
Page 63: Voice Menu
Remote Operation from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press [2]. Press 1 to play back new messages. Press 2 for other functions. Press [2]. -
Page 64: Direct Remote Operation
• The Answering System will turn on. Hang up or enter the remote code for other options. • When turning on the Answering System using a rotary or pulse service telephone, you cannot enter the remote code for other options. -
Page 65: Belt Clip
To attach the belt clip Optional Headset Connecting an optional headset to the cordless handset allows hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92 or KX-TCA98 headset. To order, call the accessories telephone number on page 2. -
Page 66: Wall Mounting
Press the tabs in the direction of the arrows (1), then remove the wall mounting adaptor (2). Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrows (1) and (2). -
Page 67: Charger Unit
Connect the telephone line cord. Mount the base unit, then slide down. • Raise the antennas. Charger unit The charger can be wall mounted. Connect the AC adaptor. Install screws using the wall template (p. 66). Mount the charger (A). Slide it down (B), then slide down to the right (C) until it is secured. -
Page 68: Canceling Registration/Re-Registration
Make sure the cordless handset and the base unit near each other and are not being used. Press [CONF/FUNCTION]. Press [ ] at “Telephone”. Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. Scroll to “Registration” by pressing [ ] or [ ], then press [ ]. -
Page 69: Re-Registering The Handset
If you have canceled handset registration at a previous base unit (p. 68), start from step 6. Cordless handset: Press [CONF/FUNCTION]. Cordless handset: Press [ ] at “Telephone”. Cordless handset: Scroll to “Initial setting” by pressing [ ] or [ ], then press [ ]. -
Page 70: If The Following Appear On Your Display
The following will be displayed on the base unit or the cordless handset when the unit needs your attention. Display message Recharge battery (cordless handset only) Charge for 6 HRS (cordless handset only) No link to base. Walk closer to base and try again. -
Page 71: Your Display
If the Following Appear on Your Display... Display message • If more than one unit is in use, such as conducting System is busy. Please try again later. • The Answering System is in use (answering a call or • The cordless handset has lost communication with •... - Page 72 If the Following Appear on Your Display... Display message Error!! 3 handsets have already been registered. (cordless handset only) SECURITYinactive Call ADT Cause & Remedy • 3 cordless handsets have already been registered to the base unit. To cancel another handset registration, see page 68.
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Page 73: Troubleshooting
• Press [ ] on the cordless handset to turn on the Clarity Booster feature (p. 31). • If the unit is connected to a telephone line with DSL service, you may hear noise from the receiver or speaker during conversations. - Page 74 Caller ID box or plug the unit directly into the wall jack. • If the unit is connected to a telephone line with DSL service, the unit may not display caller’s name and/or phone number properly.
- Page 75 Problem You cannot redial. You cannot make long distance calls. For assistance, please call: 1-800-ADT-ASAP Troubleshooting Cause & Remedy • If the last number dialed was more than 32 digits long, the number will not be redialed correctly. • The button functions as either redial or pause.
- Page 76 Troubleshooting Answering System Problem The Answering System is on, but incoming messages are not recorded. “ ” is displayed MESSAGE FULL and the ANSWER ON indicator flashes rapidly, and no new messages are recorded. You cannot operate the Answering System from the base unit or the cordless handset.
- Page 77 General Problem The unit does not work. “Recharge battery” is displayed, “ ” flashes or the cordless handset beeps intermittently. “Charge for 6 HRS” and “ ” are displayed and the cordless handset does not work. You charged the battery fully, but “Recharge battery”...
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Page 78: Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. -
Page 79: Fcc And Other Information
Registration No..(found on the bottom of the unit) Ringer Equivalence No. (REN) ...0.2B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. - Page 80 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV...
- Page 81 • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company.
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Page 82: Index
Installation, charger unit ..11 Installation, corded handset ..10 Installation, telephone line cord . . 10 Intercom call ....46 LCD Contrast . - Page 83 Troubleshooting, Telephone System... . 73 TTY ..... . 2, 86 Voice menu .
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Page 84: Specifications
Approx. 242 mm x 53 mm x 37 mm Approx. 220 g (0.48 lb.) 1,000,000 Tone (DTMF)/Pulse 5 °C – 40 °C (41 °F – 104 °F) ® Participant, Panasonic has NERGY NERGY TAR is a " x 9 " x 7 ") -
Page 85: Warranty
For ADT Security System Customers, please call 1-800-ADT-ASAP... - Page 86 For ADT Security System Customers, please call 1-800-ADT-ASAP...
- Page 87 Panasonic Limitation “Neither Panasonic Communications Co., Ltd. nor Matsushita Electric Corporation of America is in any way affiliated with, or responsible for the acts or omissions of, ADT Security Services, Inc. (ADT). NEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA NOR ANY OF ITS OR THEIR...
- Page 88 Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.