Sony C2305 Troubleshooting Manual
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Sony C2305 Troubleshooting Manual

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Troubleshooting Guide
- mechanical -
C2305,S39h
1275-8442 Rev1
©
Sony Mobile Communications AB – Company Internal

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  • Page 1 Troubleshooting Guide - mechanical - C2305,S39h 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal...

  • Page 2: Table Of Contents

    Proximity Switch ..................29     1.18 Real Time Clock ................... 30     1.18.1   Real Time Clock test fails ................. 30   1.19 Total call time ..................31     1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 2(45)
  • Page 3 • Software release information about improvements are found: www.sonymobile.com/Update Note: In C2305/S39h product, whenever replacing Front Cover LCM TP Assy or Board swap after repair, it is mandatory to Calibrate the Proximity sensor/Light sensor (1277-0611) Trouble Shooting Application – mechanical).

  • Page 4: Problem Areas

    1. If dirty or oxidized – clean the dome. Check: Inspect the Link FPC BtB connection on Main PBA. Action: 1. If not properly connected – disconnect and reconnect connectors. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 4(45)
  • Page 5 1. If damaged, replace the Link FPC. 2. Replace Main PBA Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 5(45)

  • Page 6: Keys

    Action: 1. If damaged, replace the Battery Cover Assy. Check: Inspect the volume key Dome on Link FPC and its BtB connector. Action: 1. If dirty – clean it. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 6(45)

  • Page 7: On/Off Key

    1. If damaged, replace the Battery Cover Assy. Check: Inspect the on/off key dome on Link FPC and its BtB connector. Action: 1. If dirty or oxidized – clean it. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 7(45)

  • Page 8: Camera Key

    1. If damaged, replace the Battery Cover Assy. Check: Inspect the Camera key dome and its BtB connector on Link FPC. Action: 1. If dirty or oxidized – clean it. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 8(45)
  • Page 9 Troubleshooting Guide (mech) Problem Areas 2. If damaged, replace the Link FPC. 3. Replace the Main PBA. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 9(45)

  • Page 10: Touch Screen

    3. If the Touch Panel is damaged, replace the Front Cover LCM TP Assy. 4. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 10(45)

  • Page 11: Display

    Front Cover LCM TP Assy 4. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 11(45)

  • Page 12: Led/Illumination

    Inspect the LED on the Sub Board Assy and the Front Cover LCM TP Assy Action: 1. If dirty or clogged – clean them. 2. If the Sub Board Assy is damaged – replace it. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 12(45)
  • Page 13 3. If the Link FPC is defective, replace it. 4. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 13(45)

  • Page 14: Speaker

    Inspect the mesh of the Loudspeaker on the Rear Cover Assy. Action: 1. If dirty – clean it. 2. If the mesh is damaged – replace the Rear Cover Assy. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 14(45)
  • Page 15 2. If dirty or oxidized – clean it. 3. If the pads or the BtB connector of the Sub Board Assy is damaged – replace the Sub Board Assy. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 15(45)
  • Page 16 3. If the Link FPC is defective, replace the it. 4. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 16(45)

  • Page 17: Earphone

    2. If the pins of the Receiver are damaged – replace the Receiver. 3. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 17(45)

  • Page 18: Microphone

    3. If the Link FPC is defective, replace the Front Cover LCM TP Assy. 4. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 18(45)

  • Page 19: Vibrator

    2. If the Link FPC is defective, replace it. 3. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 19(45)

  • Page 20: Camera

    1. If not properly connected – disconnect and reconnect. 2. If dirty or oxidized – clean it. Check: Inspect the Main Camera. Action: 1. If the Main Camera is damaged – replace it. 2. Replace Main PBA. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 20(45)

  • Page 21: Secondary Camera

    2. If the damaged – replace the Camera Module CMOS 0.3M. 3. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 21(45)

  • Page 22: Flash Led

    Check: Inspect the SIM Board Assy BtB connection to Main PBA. Action: 1. If not properly connected – disconnect and reconnect. 2. If dirty or oxidized – clean it. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 22(45)
  • Page 23 3. If SIM Board Assy is damaged, replace it. 4. Replace the Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 23(45)

  • Page 24: Bluetooth And Wlan

    1. If dirty or oxidized – clean the pads and pins. 2. If defective or damaged – replace the Rear Cover Assy. 3. If the pins are damaged – replace Main PBA 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 24(45)

  • Page 25: Gps

    3. If the pins are damaged – replace Main PBA Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 25(45)

  • Page 26: Compass

    1.14 Compass 1.14.1 Compass fails Action: Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 26(45)

  • Page 27: Accelerometer

    1.15.1 Accelerometer test fails Action: Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 27(45)

  • Page 28: Ambient Light Sensor

    Cover LCM TP Assy. 3. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 28(45)

  • Page 29: Proximity Switch

    Cover LCM TP Assy. 3. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 29(45)

  • Page 30: Real Time Clock

    1.18.1 Real Time Clock test fails Action: Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 30(45)

  • Page 31: Total Call Time

    1.19.1 Total call time fails Action: Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 31(45)

  • Page 32: External Memory

    2. IF damaged, replace the Sub Board Assy. 3. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 32(45)

  • Page 33: Security

    1.21 Security 1.21.1 Security fails Action: Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 33(45)

  • Page 34: Fm Radio

    1. If dirty or oxidized – clean it. 2. If damaged – Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 34(45)

  • Page 35: Battery Test

    2. If damaged, Replace the Battery 2330.0 mAh. 3. If Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 35(45)

  • Page 36: Verify Certificates

    1.24.1 Verify certificates fails Action: Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 36(45)

  • Page 37: Network & Signal

    1. If dirty or oxidized – clean the pads and pins. 2. If damaged, replace the Rear Cover Assy. Check: Inspect the pins and connector on Sub Board Assy. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 37(45)
  • Page 38 1. If not properly connected – disconnect and reconnect. 2. If damaged, Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 38(45)

  • Page 39: Sim

    Action: If dirty or clogged – clean the external port. Check: Inspect the BtB connector to Main PBA. Action: 1. If dirty or clogged – clean the external port. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 39(45)
  • Page 40 3. If damaged, replace the Sub Board Assy. 4. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 40(45)

  • Page 41: Incorrect Sim Indicated

    1. Use a proper operator SIM or test SIM. 2. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 41(45)

  • Page 42: Charging

    Front Cover LCM TP Assy or Main Board swap. Check: Inspect the BtB connector to Main PBA. Action: 1. If not properly connected – disconnect and reconnect. 2. If damaged – replace Battery 2330.0 mAh. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 42(45)

  • Page 43: Handsfree By Wire

    1. If dirty or oxidized – clean it. 2. If damaged – Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 43(45)

  • Page 44: Data Communication

    1. If dirty or oxidized – clean the connector. 2. Replace Main PBA. Note: Calibrate the P-sensor/L-sensor 1277-0611 Trouble Shooting Application – mechanical whenever replacing Front Cover LCM TP Assy or Main Board swap. 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 44(45)

  • Page 45: Revision History

    Troubleshooting Guide (mech) Revision History Rev. Date Changes / Comments 2013-07-15 Initial release 1275-8442 Rev1 © Sony Mobile Communications AB – Company Internal 45(45)

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