Troubleshooting.(Basic) - Panasonic Toughbook CF-H1ADBBZCM Operating Instructions Manual

Troubleshooting (Basic)
Follow.the.instructions.below.when.a.problem.has.occurred..There.is.also.an.advanced.troubleshooting.guide.in.the.
"Reference.Manual"..For.a.software.problem,.refer.to.the.software's.instruction.manual..If.the.problem.persists,.contact.
Panasonic.Technical.Support..You.can.also.check.the.computer's.status.in.the.PC.Information.Viewer..
(è . .Reference Manual "Checking.the.Computer's.Usage.Status").
When.operating.the.computer.with.the.keyboard,.you.need.to.set.the.computer.to.the.Cradle.and.connect.the.
l.
external.keyboard.and.AC.adaptor.to.the.Cradle.
n Starting Up
Cannot.start.up.
The.power.indicator.or.
battery.indicator.is.not.lit.
Cannot.turn.on.the.
computer.
The.computer.does.not.
resume.from.sleep..
( )./standby.
( ).
(The.power.indicator.blinks.
quickly.in.green.)
You.have.forgotten.the.
password.
"Remove.disks.or.other.
media..Press.any.key.to.
restart".or.a.similar.message.
appears.
Windows.startup.and.
operation.is.slow.
The.date.and.time.are.
incorrect.
20
l. Connect.the.AC.adaptor.
l. Insert.a.fully.charged.battery.
l. Remove.the.battery.pack.and.the.AC.adaptor,.then.connect.them.again..
l. If.a.device.is.connected.to.the.USB.port,.disconnect.the.device,.or.set.[Legacy.USB.
Support].to.[Disabled].in.the.[Advanced].menu.of.the.Setup.Utility..(è .
Manual "Setup.Utility")
l. Leave.it.in.an.environment.of.5.°C.
on.the.power.again.
l. Supervisor.Password.or.User.Password:.Contact.Panasonic.Technical.Support.
l. Administrator.password:.
Ÿ. If.you.have.a.password.reset.disk,.you.can.reset.the.administrator.password..Set.the.
disk.and.enter.any.wrong.password,.then.follow.the.on-screen.instructions.and.set.a.
new.password.
Ÿ. If.you.do.not.have.a.password.reset.disk,.reinstall.(è.page.18).and.set.up.Windows,.
and.then.set.a.new.password.
l. If.a.device.is.connected.to.the.USB.port,.disconnect.the.device,.or.set.[Legacy.USB.
Support].to.[Disabled].in.the.[Advanced].menu.of.the.Setup.Utility..(è .
Manual "Setup.Utility")
l. If.the.problem.persists.after.having.tried.the.above.solutions,.it.may.be.a.hard.disk.
failure..Contact.Panasonic.Technical.Support.
F9
l. Press .in.the.Setup.Utility.
Setup.Utility.settings.(excluding.the.passwords).to.the.default.values..Start.the.Setup.
Utility.and.make.the.settings.again..(Note.that.the.processing.speed.depends.on.the.
application.software,.so.this.procedure.may.not.make.Windows.faster.)
l. If.you.installed.a.resident.software.after.purchase,.turn.off.the.residence.
.
l. Disable.the.pop-up.menu.and.Input.Panel.Tab.
A. Open.the.Input.Panel,.and.click.[Tools].-.[Options].-.[Opening].
B. Remove.the.check.mark.of.[Show.the.Input.Panel.tab].and.click.[OK].
.
l. Disable.Indexing.Service.in.the.following.menu..
Click.[start].-.[Search].-.[Change.preferences].-.[With.Indexing.Service.(for.faster.local.
service)].
l. Make.the.correct.settings..
.
.
Click (Start).-.[Control.Panel].-.[Clock,.Language,.and.Region].-.[Date.and.Time]..
.
.
Click.[start].-.[Control.Panel].-.[Date,.Time,.Language,.and.Regional.Options].-.[Date.
and.Time].
l. If.the.problem.persists,.the.internal.clock.battery.may.need.to.be.replaced..Contact.
Panasonic.Technical.Support.
l. When.the.computer.is.connected.to.LAN,.check.the.date.and.time.of.the.server.
l. The.2100.A.D..or.later.year.will.not.be.correctly.recognized.on.this.computer.
{41.°F}. to.35.°C. {95.°F}.
(
.Reference Manual
è .
.Reference
for.about.an.hour,.then.turn.
.Reference
"Setup.Utility")
.to.return.the.