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8
Troubleshooting
Thischaptersummarizesthemostcommonproblemsyoucouldencounterwiththedehumidifier.If
youareunabletosolvetheproblemwiththeinformationbelow,visitwww.philips.com/supportor
contacttheConsumerCareCenterinyourcountryforassistance.
Problem
Theappliancedoesnot
workeventhoughitis
pluggedintothewall
socketandswitchedon.
Thewatertankisempty
butthe
indictoris
stillon.
Thereisnoair
dehumidification
intheroomorthe
dehumidifying
effectivenessislow.
Waterleaksfromthe
dehumidifier.
Thedehumidifierdoes
notcollectwater.
Theairflowthatcomes
outoftheairoutletis
significantlyweakerthan
before.
Thedehumidifier
producesaunpleasant
smell.
Thedehumidifieris
loud.
Errorcodes"E3""E4"
or"E5"displaysonthe
screen.
Possible solution
•
Thetimerissettoaspecifictimeinterval.Resetorturnoffthetimer.
•
Tryadifferentelectricalsocketorcheckthewallswitch.
•
Makesurethatthewatertankisemptyandplacedinthe
dehumidifierproperly.
•
Removethewatertankfromthedehumidifierandplaceitbackto
thedehumidifieragain.
•
Makesuretheairinletandoutletarenotblocked.
•
Theroomhumidityisbelowwhatthedehumidifierissetto.Selecta
lowerhumiditylevel.
•
Makesurethatnoexteriordoorsorwindowsareopen.
•
Thecurrenttemperatureislowintheroom.Tryagainuntilthe
temperaturerisesup.
•
Makesurethatthedehumidifierisingoodconditionandthewater
tankisnotcracked.
•
Thehumidityislow.Thedehumidifierautomaticallyresumes
workingwhenthehumiditylevelisincreased.
•
Thetemperatureislow.Waituntilthetemperaturerisesup.
•
Thebackcoverisdirty.Cleanthebackcover(seechapter
"Cleaning").
•
Thefirstfewtimesyouusethedehumidifier,itmayproduceaplastic
smell.Thisisnormal.
•
Ifthedehumidifierproducesaburntodor,switchOFFandunplug
fromtheelectricaloutlet.ContacttheConsumerCareCenterinyour
countryforassistance.
•
Ifthedehumidifieristooloud,changethefanspeedtoalowerfan
speedlevel.Whenusingtheproductinabedroomatnight,choose
alowerfanspeed.
•
Makesurethatthedehumidifierisplacedonaflatandstable
surface.
•
Thedehumidifierhasmalfunctions.ContacttheConsumerCare
Centerinyourcountry.
EN
15
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