Panasonic KX-FHD301 Operating Instructions Manual

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FOR FAX ADVANTAGE ASSISTANCE:
– CALL
1-800-HELP-FAX (1-800-435-7329)
– E-MAIL TO
consumerproducts@panasonic.com
for customers in the U.S.A. or Puerto Rico
– REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto Rico
Compact Plain Paper Fax

Operating Instructions

Model No.
Please read these Operating
Instructions before using the unit
and save for future reference.
This model is designed to be
used only in the U.S.A.
KX-FHD301

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Summary of Contents for Panasonic KX-FHD301

  • Page 1: Operating Instructions

    – REFER TO www.panasonic.com for customers in the U.S.A. or Puerto Rico Compact Plain Paper Fax Operating Instructions KX-FHD301 Model No. Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be...
  • Page 2: Energy Star

    Do not rub or use an eraser on the printed side of recording paper, as the print may smear. Energy Star As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
  • Page 3: Safety Instructions

    Important safety When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
  • Page 4: Table Of Contents

    Table of Contents Initial Preparation Accessories Included accessories ........6 Accessory information .
  • Page 5 List of FCC requirements and information ....70 Information Limited PANASONIC Facsimile Products Limited Warranty ... . . 71 Warranty Servicenter Servicenter directory .
  • Page 6: Included Accessories

    Accessories Included accessories! Power cord ...1 Part No. PFJA1030Z Handset cord ...1 Part No. PFJA1029Z Film cartridge ...1 (included film) — The film cartridge is pre-installed. If any item is missing or damaged, check with the place of purchase. The part numbers listed above are subject to change without notice. Save the original carton and packing materials for future shipping and transportation of the unit.
  • Page 7: Accessory Information

    The included film cartridge is 10 meters (32 replacement film cartridge – 100 meters (328 ' ) for continuous use of your unit. For best results, use genuine Panasonic replacement film cartridge Model No. KX-FA65. Model No. Item KX-FA65 Film cartridge The film cartridge is not reusable.
  • Page 8: Help Button

    Help Button Help function! You can print a quick reference for assistance as follows. Press HELP PRESS NAVI.[ Display: & SET Press until the desired item is displayed. 1. How to set the date, time, your logo and fax number. QUICK SET UP 2.
  • Page 9: Finding The Controls

    Location! To turn on/off AUTO ANSWER (p. 36). Dial keypad To dial without lifting the handset. To mute your voice to the other party during conversation. Press this button again to resume conversation. To redial the last number dialed. To insert a pause during dialing. To access special telephone services such as call waiting or transfers of extension calls.
  • Page 10: Overview

    Finding the Controls / Setup Overview! Document entrance Paper stacker Paper stacker extender Recording paper exit Note: The document and recording paper will be ejected from the front of the unit. Install the unit on a desk or floor with a smooth surface and do not place anything in front of the unit. Do not reinsert the ejected paper into the recording paper exit.
  • Page 11: Paper Stacker

    Paper stacker! Remove the shipping tape from the paper stacker. Lift the front of the unit and hold the aluminum sheet up to prevent it being bent by the paper stacker while inserting the paper stacker into the side slots. Confirm that the paper stacker is locked into the center slots and slide back.
  • Page 12: Paper Tray

    Setup Paper tray! Insert the two tabs on the paper tray into the slots on the back of the unit. Note: Do not place the unit in areas where the paper tray may be obstructed by a wall, etc. To use A4 size paper –...
  • Page 13: Recording Paper

    Recording paper! Letter, legal or A4 size recording paper can be loaded. The unit can hold up to 150 sheets of 75 g/m (20 lb.) paper. You may use 60 g/m For best results, only use inkjet paper such as Hammermill Jet Print. If you use other types of paper, the print quality may be affected.
  • Page 14: Connections

    Set the fax machine to TEL mode (p. 38). The device which has the shortest ring setting will answer the call first. If the computer provides a port for telephone line, connect the fax machine to the port on the computer. For fax advantage assistance, call 1-800-435-7329.
  • Page 15: Date And Time, Your Logo And Facsimile Telephone Number

    You should program the date and time, your logo and facsimile telephone number. This information will be printed on each page transmitted from your unit. Your logo Example: FROM : Panasonic Fax Setting the date and time Press MENU SYSTEM SET UP Display: PRESS NAVI.[...
  • Page 16: Setting Your Logo

    Setup Setting your logo The logo can be your company, division or name. Press MENU SYSTEM SET UP Display: PRESS NAVI.[ Press until the following is displayed. YOUR LOGO Press LOGO= AAAAAAAAA Enter your logo, up to 30 characters, using the dial keypad.
  • Page 17 To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Hyphen button (To insert a hyphen.) FLASH Insert button (To insert one character or one space.) MUTE Delete button (To delete a character.) STOP key (To move the cursor to the right.) To enter another character using the same number key, move the cursor to the next space.
  • Page 18: Setting Your Facsimile Telephone Number

    Setup Setting your facsimile telephone number Press MENU SYSTEM SET UP Display: PRESS NAVI.[ Press until the following is displayed. YOUR FAX NO. Press NO.= Enter your facsimile telephone number, up to 20 digits, using the dial keypad. NO.=1234567 Example: Press The next feature will be displayed.
  • Page 19: Volumes

    Adjusting volumes! Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press If any documents are in the document entrance, you cannot adjust the ringer volume. Confirm that there are no documents in the document entrance. To turn the ringer off: 1.
  • Page 20: Storing Names And Telephone Numbers In One-Touch Dial

    Automatic Dialing Storing names and telephone numbers in one-touch dial! For rapid access to frequently dialed numbers, the unit provides 14 stations for one-touch dial. Station 1 can be alternatively used as a broadcast key (p. 33). Press MENU twice. DIRECTORY SET Display: PRESS STATION OR...
  • Page 21: Storing Names And Telephone Numbers In Navigator Directory

    Storing names and telephone numbers in navigator directory! For rapid access to frequently dialed numbers, the unit provides the navigator directory (100 items). For your convenience, the following item has been pre-programmed. HELP-FAX (1-800-435-7329): If you cannot correct a problem after trying the help function (p.
  • Page 22: Editing And Erasing A Stored Item

    Automatic Dialing Editing and erasing a stored Editing a stored item You can edit a name or number stored in one-touch dial and navigator directory. Press DIRECTORY[+ -] Display: Press until the desired item is displayed. means the station number for one-touch dial Mary Example:...
  • Page 23: Making A Phone Call Using One-Touch Dial And Navigator Directory

    Making a phone call using one-touch dial and navigator directory! Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (p. 20, 21). Using one-touch dial Press MONITOR or lift the handset. TEL= Display: PRESS STATION OR TEL=...
  • Page 24: Caller Id

    Caller ID service from your phone This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to the Caller ID service. Change the following ring settings to 2 or more rings beforehand. —...
  • Page 25: Viewing And Calling Back Using Caller Information

    Viewing and calling back using caller information! You can easily view caller information and call back. Important: Calling back will not be possible in the following cases. — The telephone number includes data other than numbers (i.e. — The caller information does not include a telephone number. Press CALLER ID Example (2 new calls are received):...
  • Page 26: Confirming Caller Information Using The Caller Id List

    Caller ID Confirming caller information using the Caller ID list! The unit will store the 30 most recent caller information. — To print manually, see page 69. — To print automatically after every 30 new calls, activate feature #26 (p. 52). Sample of a Caller ID list CALLER ID LIST NAME...
  • Page 27: Storing Caller Information In One-Touch Dial And Navigator Directory

    Storing caller information in one-touch dial and navigator directory! Important: This feature is not available in the following cases. — The telephone number includes data other than numbers (i.e. — The caller information does not include a telephone number. Press CALLER ID 2 NEW CALLS Example:...
  • Page 28: Voice Contact

    You can talk to the other party after a fax message is completed. This will save the added expense and time of making another call. This feature only works when the other party’s fax machine is equipped with a voice contact feature.
  • Page 29: Sending Faxes

    Sending a fax manually! Open the document feeder tray. Adjust the width of the document guides to the size of the document. Insert the document (up to 15 pages) FACE DOWN until a single beep is heard and the unit grabs the document. Display: PRESS NAVI.[+ -] If necessary, press...
  • Page 30: Documents You Can Send

    Sending Faxes Reports for confirmation! Sending report This report will provide you with a printed record of transmission results. For the communication message in the result column, see page 56. To use this feature, activate feature #04 (p. 50). Journal report The unit stores the 30 most recent fax communication results.
  • Page 31: Sending A Fax Using One-Touch Dial And Navigator Directory

    Sending a fax using one-touch dial and navigator directory! Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (p. 20, 21). Open the document feeder tray. Adjust the width of the document guides to the size of the document.
  • Page 32: One Time Broadcast Transmission

    Sending Faxes One time broadcast This feature is useful for sending the same document to selected parties only once. Select the parties using one-touch dial or navigator directory for each transmission. Insert the document FACE DOWN. If necessary, press select the desired resolution (p. 29). Press DIRECTORY[+ -] Display:...
  • Page 33: Broadcast Transmission To Pre-Programmed Parties

    Broadcast transmission to pre-programmed parties! This feature is useful for sending the same document often to selected parties (up to 20 items). First program the items, then see page 35 for transmission. The broadcast function utilizes station 1. The one-touch dial function will be canceled. BROADCAST key 1 can accept one-touch dial and Navigator entries.
  • Page 34 Sending Faxes Adding a new item in the broadcast memory Press Confirm that there are no documents in the document entrance. DIRECTORY[+ -] Display: Press until the following is displayed. <BROADCAST> EDIT:PRESS MENU Press MENU BROADCAST ADD= Press to select “ADD”. Press until the desired item you want to add is displayed (only available when...
  • Page 35 Sending the same document to pre-programmed parties Insert the document FACE DOWN. If necessary, press to select the desired resolution (p. 29). Press BROADCAST You can also use then press following is displayed, and press <BROADCAST> Display: SEND:PRESS SET The document will be fed into the unit and scanned into memory.
  • Page 36: Receiving Faxes

    With answering machine External telephone answering machine (not included) You want to use the fax machine with an answering machine. Activating an answering machine (p. 42) AUTO ANSWER Connect an external telephone answering machine and change the ring setting of the answering machine to less than 4.
  • Page 37 D: Other triple ring (short-short- long rings) When the fax machine detects a call matching the selected Distinctive Ring pattern: The fax machine will activate the fax function. When the fax machine detects other ring patterns: The fax machine will operate based on the AUTO ANSWER setting.
  • Page 38: Tel Mode (Answering All Calls Manually)

    Receiving Faxes mode! (answering all calls manually) Activating TEL mode If the arrow ( ) is shown on the right of the display, turn it off by pressing TEL MODE Display: Receiving a fax manually When the unit rings, lift the handset to answer the call.
  • Page 39: Fax Only Mode (All Calls Are Received As Faxes)

    AUTO ANSWER If you have a telephone line just for faxes, we recommend the following setup. Example: One telephone line is used for Only a fax machine is connected. Display phone calls and a separate telephone line for faxes. Line 1 –...
  • Page 40: Tel/Fax Mode

    Use this mode when you are always near the fax machine, and want to receive faxes without the unit ringing. When a call is received, the fax machine will work as follows. To set TEL/FAX mode, see below.
  • Page 41 ** This feature may not function depending on the type of an extension telephone. If the fax machine activates the fax function, press fax machine in step 2 to talk with the calling party. TEL/FAX delayed ring setting The number of rings generated before the fax machine answers depends on the setting of feature #78 on page 55.
  • Page 42: Using The Unit With An Answering Machine

    Activate the answering machine. Set the receive mode of the fax machine to TEL mode (p. 38) or FAX ONLY mode (p. 39). If you set to FAX ONLY mode, change the ring setting in FAX ONLY mode to “5 EXT.TAM”...
  • Page 43: Extension Telephone

    If the wrong fax activation code is entered, the caller must wait at least 5 seconds to reenter the correct code. Extension telephone! If you use the fax machine with an extension telephone, you can receive fax documents using the extension telephone. You do not have to press Important: Use a touch tone telephone as the extension telephone and enter the fax activation code firmly.
  • Page 44: Pager Call - When The Unit Receives A Fax

    Pager call - when the unit receives a This feature allows your unit to call your pager when your unit receives a fax document. Press MENU SYSTEM SET UP Display: PRESS NAVI.[ Press , then FAX PAGER CALL MODE=OFF Press to select “ON”.
  • Page 45: Distinctive Ring

    Note: Once you have programmed the assigned ring pattern into the fax machine, turn the AUTO ANSWER off so that the fax machine is in TEL mode. In TEL mode, the fax machine will recognize incoming faxes on the first ring pattern and answer automatically.
  • Page 46: Making A Copy

    Copying Making a copy! The unit can make single or multiple copies (up to 99). Open the document feeder tray. Adjust the width of the document guides to the size of the document. Insert the document (up to 15 pages) FACE DOWN until a single beep is heard and the unit grabs the document.
  • Page 47: Convenient Way To Make A Copy

    Convenient way to make a To enlarge a document 1. Press in step 4 on page 46. ZOOM 100%[+ -] Display: Example of a 150% enlarged copy Original document A B C D E F G H Area to be enlarged To reduce a document 1.
  • Page 48 Copying To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. 1. Press 2 times in step 4 on page 46. COLLATE OFF[+ -] Display: 2. Press repeatedly until the following is displayed. COLLATE ON [+ -] Example: Making 2 copies of a 4-page original document Collated pages...
  • Page 49: Programming

    Programming! The unit provides various programming features. Program the desired settings by referring to the programming tables (p. 50–55). General programming method Press MENU SYSTEM SET UP Display: PRESS NAVI.[ Select the feature you wish to program. For basic features (p. 50, 51): Press until the desired feature is displayed.
  • Page 50: Basic Features

    Features Summary Basic features! How to set menu options The following method of programming is applied except features #01, #02 and #03. For features #01, #02 and #03, refer to the programming table below. 1. Press MENU 2. Press until the desired feature is displayed.
  • Page 51 Code Feature & Display Securing the remote operation for the answering machine REMOTE TAM ACT. MODE=OFF [±] If you are using the unit with an answering machine, activate this feature, and set the remote activation ID to secure the remote operation for the answering machine.
  • Page 52: Advanced Features

    Features Summary Advanced features! How to set menu options 1. Press MENU 2. Press until the following is displayed. ADVANCED MODE Display: Press and press the desired feature is displayed. Programming table Code Feature & Display Setting the journal report to print automatically AUTO JOURNAL MODE=ON...
  • Page 53 NORMAL “DARKER”: Used when the display contrast is too light. DARKER If the other party’s fax machine does not send a fax calling tone, select “ON”. The unit detects a silent pause and activates the fax function. If you use an answering machine...
  • Page 54: How To Set Menu Options

    Features Summary Advanced features How to set menu options 1. Press MENU 2. Press until the following is displayed. ADVANCED MODE Display: Press and press the desired feature is displayed. Programming table (cont.) Code Feature & Display Changing the fax activation code FAX ACTIVATION MODE=ON [±]...
  • Page 55 Code Feature & Display Signaling your pager when your unit receives a fax FAX PAGER CALL MODE=OFF [±] If you have a pager and wish to know when your unit receives a fax, activate this feature. Setting the connecting tone CONNECTING TONE MODE=ON [±]...
  • Page 56: Reports

    The document was not fed into the unit properly. Reinsert the document and try again. — The other party’s fax machine is busy or has run out of recording paper. Try again. The document was not fed properly. Reinsert the document and try again.
  • Page 57: Display

    Display! If the unit detects a problem, one or more of the following messages will appear on the display. Display message CALL SERVICE CHECK DOCUMENT CHECK FILM CHECK MEMORY CHECK PAPER COVER OPEN DIRECTORY FULL FAX IN MEMORY FAX MEMORY FULL FILM EMPTY For fax advantage assistance, call 1-800-435-7329.
  • Page 58 Divide the document into sections. There is something wrong with the modem circuit. Contact our service personnel. The other party’s fax machine is busy or has run out of recording paper. Try again. A recording paper jam occurred. Clear the jammed paper (p. 65).
  • Page 59: When A Function Does Not Work, Check Here Before Requesting Help

    Change to TEL mode (p. 38) or TEL/FAX mode (p. 40). If you use a distinctive ring service, turn the AUTO ANSWER off so that the fax machine is in TEL mode. If you use a distinctive ring service, make sure you have...
  • Page 60: Fax – Sending

    The telephone line cord is connected to the EXT jack on the unit. Connect to the LINE jack (p. 14). The other party’s fax machine is busy or has run out of recording paper. Try again. The other party’s machine is not a facsimile. Check with the other party.
  • Page 61: Receive Mode

    Program the proper rate in feature #36 (p. 53). The other party placed the document in their fax machine the wrong way. Check with the other party. The glass or rollers are dirty. Clean them (p. 68).
  • Page 62: Using An Answering Machine

    The answering machine rings too many times. Set to 1 or 2 rings. Check if the answering machine is turned on and connected to the fax machine properly (p. 42). Set the number of rings on the answering machine to 1 or 2.
  • Page 63: If A Power Failure Occurs

    Operations If a power failure occurs! The unit will not function. The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. Fax transmission and reception will be interrupted. If delayed transmission of feature #25 (p.
  • Page 64: Replacing The Film Cartridge

    Replacement Replacing the film When the unit detects the end of the ink film, the following will be displayed. FILM EMPTY Display: The following is available for replacement. For further details, see page 7. Model No. KX-FA65: Film cartridge Open the cover by pressing the cover open button.
  • Page 65: Recording Paper Jam

    Recording paper If the unit does not eject any recording paper during reception or copying, the recording paper has jammed. When paper has jammed under the film cartridge The display will show the following. Display: PAPER1JAMMED Open the cover by pressing the cover open button.
  • Page 66 Jams When paper has jammed near the recording paper entrance The display will show the following. CHECK PAPER Display: PRESS SET Pull the tension bar forward and hold open while pulling out the jammed recording paper from the recording paper entrance. Press to clear the message.
  • Page 67: Document Jams - Sending

    Document jams – If the unit does not release the document during feeding, remove the jammed document as follows. Open the cover by pressing the cover open button. Remove the jammed document carefully. Close the cover securely by pushing down on the dotted area at both ends.
  • Page 68: Document Feeder

    Cleaning Document feeder! If misfeeding occurs frequently or if dirty patterns or black bands appear on a copied or transmitted document, clean the document feeder. Disconnect the power cord and the telephone line cord. Open the cover by pressing the cover open button.
  • Page 69: Reference Lists And Reports

    Reference lists and You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (p. 50–55). Telephone number list: provides you with names and telephone numbers which are stored in one-touch dial and navigator directory.
  • Page 70: List Of Fcc Requirements And Information

    FCC Information List of FCC requirements and If required by the telephone company, inform them of the following. FCC Registration No.: (found on the rear of the unit) Ringer Equivalence No.: (found on the rear of the unit) The particular telephone line to which the equipment is connected.
  • Page 71: Panasonic Facsimile Products Limited Warranty

    The warranty does not cover damages which occur in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication,...
  • Page 72: Servicenter Directory

    3700 North 29 Avenue Suite 102 Hollywood, FL 33020 Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910 MINNESOTA...
  • Page 73: Technical Data About This Product

    Technical data about this Applicable Lines: Document Size: Effective Scanning Width: 208 mm (8 Recording Paper Size: Effective Printing Width: Transmission Time*: Scanning Density: Halftone Level: Scanner Type: Printer Type: Data Compression System: Modified Huffman (MH), Modified READ (MR) Modem Speed: Operating Environment: Dimensions (H x W x D): Mass (Weight):...
  • Page 74: Index

    Index! A4 paper guides ....12 Accessories ....6, 7 Advanced features .
  • Page 75: Program Index

    Receiving setting ... . .36, 37 Recording paper ....13 Recording paper size ... .73 REDIAL button .
  • Page 76 Free replacement The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new...

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